August, 2021

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The CMO’s Da Vinci Code: Unlocking The True Power Of Marketing

Forrester eCommerce

IBM's research found that when CEOs were asked to identify the most crucial members of the C-Suite, CMOs came in well behind their CFO and COO peers. But it doesn't have to be that way.

Marketing 523
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Omnichannel vs. Multichannel Retail: Which is Better for Your Business?

BigCommerce

Omnipotent, omniscient, omnipresent… omnichannel. Multiplication, multicellular, multivitamin… multichannel.

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How to Write Compelling Meta Descriptions That’ll Boost Your Rankings

Kissmetrics

If you’re looking to increase your organic SEO rankings, meta descriptions might be the answer. That is, if they are written well! A great meta description should compel users to click on your page in the search results to learn more. It should also contain keywords to boost your SEO. Below, we’ll explain the best practices for creating meta descriptions to help you dominate Google search results.

SEO 363
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Returns: The Hidden Opportunity for Retail

Retail TouchPoints

Returns provide brands and retailers the opportunity to delight their customers. But not all brands and retailers are seizing this opportunity. According to the National Retail Federation (NRF), the U.S. market saw over $400B in returns in 2020. If this dollar value were a proxy for revenues, the returns channel would be the second largest global retailer behind Walmart.

Retail 336
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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How to Transform Your Brand SERP into Your Personal Business Card

Omnisend

Reading Time: 22 minutes. SEO is a complicated beast that plagues many an ecommerce marketer. Between navigating industry-specific jargon and the never-ending task of optimization, it can seem like a mammoth of a job for many. However, it doesn’t have to be so complicated. By understanding what Google is trying to achieve, and what its ultimate goals are, you can structure your site and product data to better respond to those goals.

SEO 203
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The future of cloud-based warehouse management

RetailDive

With the advent of technology and the subsequent changes in the business landscape, warehouse digitalization is becoming a necessity if businesses wish to remain relevant and competitive.

More Trending

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2021 Holiday Ecommerce Trends to Watch

BigCommerce

The 2020 holiday season was — to borrow an overused but nevertheless true phrasing — unprecedented.

eCommerce 491
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How to Write Headlines: a Step-by-Step Guide

Kissmetrics

If you want your blog posts to perform well, one simple way is to achieve this is by writing magnetic headlines. By playing around with your title after publishing a post, you may significantly increase the post’s conversion rate. In this article, I’m going to share a step-by-step process to get you producing consistently great headlines. Why Should You Care About Headlines?

Article 363
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Exclusive Q&A: How Stojo’s Sustainable Cups Spread from the MOMA Store to Target

Retail TouchPoints

Jurrien Swarts, CEO, Stojo. If you want a tutorial in how to be an environmentally responsible company, not just in one or two areas but end to end, take a look at collapsible cup and container manufacturer/retailer Stojo. The fast-growing company applies circular principles not just to its products but to their component parts, extending even to how those parts are fitted together — because no glue is used, the individual elements can be separated and placed in their own recycling streams.

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How to Optimize Messages for Clicks in a Post-iOS World

Omnisend

Reading Time: 6 minutes. Apple has announced significant privacy changes to their operating system, which will be included in the upcoming iOS 15 release. It’s safe to assume that iPhone users around the world will welcome the improvements. However, to marketers, the updates mean only one thing— the open rate metric is dead. Now it’s time to focus on how to improve email click-through rate.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Stitch Fix stylists jump ship

RetailDive

Wells Fargo analysts say a delay in the apparel site's "direct buy" option and the exodus of many employees after staffing changes are "red flags.

Shipping 145
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Why The CFO Is Key To Proving Marketing’s Business Value

Forrester eCommerce

This just in: Forrester asked 150 US B2C marketing executives (across industries) how challenging the various 2022 priorities will be to achieve. But what will be the most challenging? Proving the value of marketing. Seventy-one percent of B2C marketing execs indicated that demonstrating the value of marketing to the CEO, CFO, and the board will […].

B2C 482
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Cloud ERP 101: Everything You Need to Know About Cloud ERP + Ecommerce

BigCommerce

As one sage (and unknown) person is quoted as saying, “I will not be impressed with technology until I can…

eCommerce 438
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7 Tips for Successful Small Business Content Marketing

Kissmetrics

If you own a small business, content marketing is a tactic you should consider to grow your audience base and increase your brand’s name recognition. Content marketing refers to the creation and dissemination of online materials that grow traffic to your website. Content types can include blogs, infographics, and whitepapers that are geared toward creating interest in your products or offerings.

Marketing 363
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Q2 2021 Roundup: How Target, Macy’s and Foot Locker Harnessed Consumer Optimism

Retail TouchPoints

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. While there were success stories across the industry, three retailers stood out with strong, expectation-topping results: It’s no surprise that Target had another strong quarter, but

Consumer 328
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Why Amazon Sellers Benefit From An Email Marketing Strategy

Omnisend

Reading Time: 6 minutes. Amazon email marketing opens many doors for ecommerce merchants. As a seller on Amazon, you’re able to take advantage of the company’s platform to reach a huge number of potential buyers. . Using a third-party logistics provider has multiple benefits. For example, lower costs and risks by not needing a warehouse for inventory.

Marketing 174
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What retail executives are saying about widespread supply chain bottlenecks

RetailDive

From air shipping to ship charters to price increases, industry players are managing chaos at ports and throughout the global production network every way they can.

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How And Why To Bother With Customer Obsession

Forrester eCommerce

Companies buy in to the theory of customer obsession. Does anyone out there think that putting the customer at the center of your leadership, strategy and operations is a bad idea?? See, I didn’t think so. And yet, just 8% of enterprises are actually customer obsessed. When my colleague Rick Parrish and I developed a […].

Customer 476
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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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How To Write Product Descriptions To Grow Online Sales

BigCommerce

No matter the size of your online store, product descriptions play a key role in your ecommerce business.

eCommerce 422
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What I Learned by Spending $100,000 on TV Ads

Kissmetrics

Over the last month (4 weeks) I’ve been running television ads for my company, NP Digital , on CNBC and Bloomberg in the United States. If you aren’t familiar with those channels, they are stock channels. And to get even more specific, my ads are running during the hours the stock market is open, from 9:30 am to 4 pm eastern standard time. Now every once in a while, my ads run a bit before the market opens and even a bit after… but that’s roughly the time the ads air.

Channel 362
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145-year-old Bissell Brand Leverages Livestreaming, 11.11 and KOLs to Clean up in China

Retail TouchPoints

Bissell is a quintessentially American brand. Launched in 1876 in Michigan, the floor care company is now run by the fourth and fifth generations of Bissell family executives and is steeped in Americana. The brand’s original carpet sweeper was featured in a Norman Rockwell painting commissioned by co-founder Anna Bissell. Incidentally, she became the country’s first female CEO when she took over after the death of her husband Melville.

Events 328
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Behavioral Marketing: Unlocking Why Your Customers Do What They Do

Omnisend

Reading Time: 10 minutes. As marketers, we’re drawn to the psychological aspect of branding. This is proven by the myriad of articles, infographics, and studies you can find on how the most minute details affect a customer’s purchase decision. From color psychology to using urgency language to incite our customers to act, behavioral science is omnipresent in the marketing world.

Marketing 168
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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5 charts show Amazon's growing logistics network as it puts inventory closer to consumers

RetailDive

Amazon doubled down on its commitment to expand supply chain capacity on its latest earnings call. And in 2020, its capital expenditures were more than three times greater than those of Walmart.

Consumer 136
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China Is Leading Global 5G Innovation

Forrester eCommerce

5G holds huge promises for digital innovation worldwide, differentiating customer experiences through connected assets and services, transforming operations for efficiency and effectiveness and shaping new business models across industries. Forrester believes that 2021 is the year that China becomes the epicenter of 5G innovations globally. In fact, leading Chinese enterprises in a range of vertical […].

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Ferrero expands Kinder Surprise toy range

TalkingRetail

Kinder Surprise is launching a new range of eggs featuring animals from North America. The Kinder Surprise Natoons range will be available from September in 20g (99p) and 60g (£2.56) packs, featuring 16 different animal toys to collect. Each toy can be scanned to unlock a set of activities for children to complete on the. This story continues at Ferrero expands Kinder Surprise toy range.

Toys 116
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How to Navigate Google Analytics Like a Pro (Way Beyond the Basics)

Kissmetrics

Google Analytics (GA) is one of the most powerful tools on the web for website analysis. When properly set up and used, it allows you to break down your website traffic and gather vital information to power your digital marketing strategy. While GA has been around for some time, many people still don’t use it to its maximum potential. They only scratch the surface.

Events 361
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Zebra Technologies Acquires SaaS Forecasting and Merchandising Solution

Retail TouchPoints

Zebra Technologies will acquire antuit.ai , a provider of AI-powered Software-as-a-Service (SaaS) solutions designed to assist with forecasting and merchandising in the retail and CPG industries. Antuit.ai will serve as the planning and demand forecasting module within Zebra’s retail software portfolio. Antuit.ai aims to help users ensure they have the right product in the right place, at the right time, at the right price, based on the current state of the supply chain, store inventory and cons

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Top 5 Strategies To Improve Your Online Storefront For 2021

RetailMinded

Online shopping is becoming a popular trend between business to consumers and business to businesses. The coronavirus pandemic also boosted online shopping as people were restricted from going to crowded places like shops. So, with shopping moving online, businesses can take advantage of connecting to more clients online rather than on-premise. . When using your website as your shop, you need to understand that many people will visit your website.

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Warby Parker files to go public through direct listing

RetailDive

The DTC eyewear brand's revenue has been on the rise. But, like several other digitally native brands that have gone public, it struggles with profitability.

Other 137
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The Unfortunate Connection Between Professional Athletes And B2B Sellers

Forrester eCommerce

What do B2B sellers and athletes such as Michael Phelps (swimming), Naomi Osaka (tennis), and Simone Biles (gymnastics), Kevin Love (basketball) have in common? They are likely to be feeling the effects of stress and mental health challenges such as anxiety and depression.

B2B 468
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4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p