September, 2024

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4 Trends That Should Drive Retailers’ Holiday Strategies

Retail TouchPoints

Still-potent economic uncertainty is encouraging consumers to be savvier as they browse and buy. But while there may be more price comparing and deal hunting this holiday season, consumers will still expect stellar experiences as they browse and buy across channels. Retail TouchPoints interviewed 12 experts who shared their predictions for the 2024 holiday season.

Retail 306
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Seven Ways To Use GenAI For B2B Personalization

Forrester eCommerce

B2B buyers and customers aren’t seeking more content from providers or new ways to see their first name and company used in otherwise generic messaging. Rather, they crave relevance and responsiveness — the right content delivered in the moment of need, specific to their role, in a suitable format.

B2B 467
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Halloween spending to reach $11.6B this year: NRF

RetailDive

This year won’t likely reach 2023’s record-breaking numbers, with over a third of consumers buying seasonal items at discounters.

Consumer 128
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USMX and ILA Port Strike Updates and Predictions

RetailWire

The United States Maritime Alliance (USMX) is in urgent negotiations with the International Longshoremen’s Association (ILA) to prevent a strike that could disrupt U.S. cargo movement.

Supplies 105
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Optimized Landing Pages Reduce Ad Costs

Practical eCommerce

Algorithms on Google, Meta, and others evaluate an ad and its linked landing page, assigning a relevancy score that influences cost and performance. The post Optimized Landing Pages Reduce Ad Costs appeared first on Practical Ecommerce.

eCommerce 120
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Growing a Digital Goods Company in Asia: Challenges, Opportunities, and Insights

FastSpring

If your business is based in the APAC region and you’re focused on expanding into new areas, there are a lot of common challenges to face and questions to ask about the best way to do that. On this episode of Growth Stage, we interview Jay Jia, FastSpring Senior Account Executive, about his insights into: Tips on expanding a digital goods company in Asia.

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New FCA regs support access to cash as new research highlights necessity

TalkingRetail

New regulations from the Financial Conduct Authority (FCA) have today (18 September) come into effect that mean banks and building societies will need to evaluate if local communities lack access to cash services, such as branches and ATMs, and plug notable gaps to ensure access… This story continues at New FCA regs support access to cash as new research highlights necessity Or just read more coverage at Talking Retail

Banking 111
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AI And The Green Market Revolution Will Intertwine

Forrester eCommerce

The futures of AI and the green market revolution are intimately linked; whether we want it or not, both will inevitably and radically transform societies and economies and become invisibly embedded into our daily lives.

Marketing 474
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BMW Is Prioritizing Profit Over Safety—Here’s What You Need to Know

My Wife Quit Her Job

BMW is a horrible, horrible company. But before I tell you why, I just want to say that these are not the types of posts I normally make, and I have never publicly denigrated a company before. However, this is the first time I’ve felt so cheated and wronged that I feel compelled to warn the public about BMW as a company. What happened to me can and will happen to you if you buy a car from this company.

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Emerging Generative AI Model Helps Optimize Retail Merchandising Efforts

Retail TouchPoints

AI is the latest massively disruptive technology making waves for businesses everywhere. But it’s not quite new to retailers. They’ve been leveraging AI for a number of years in the form of chatbots, product recommendation engines, self-checkouts and many other use cases. However, with the advent of generative AI, things are changing quickly today. Even many tech-savvy retailers are struggling to keep up.

Retail 312
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Shoppers want personalization online, in-store and on customer service calls

RetailDive

Personalization doesn’t end on the website or app. Customers are looking for personalized assistance from in-store associates and customer service agents as well, an Incisiv and Talkdesk study found.

Customer 131
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The Rise of Smart Stores: How IoT is Revolutionizing the Retail Experience

365 Retail

Driven by fast technology adoption, the retail sector is changing fundamentally. Among the most important developments changing the retail scene is the Internet of Things (IoT). With its network of linked devices, IoT is not only improving retail operations but also altering the customer experience in ways unthinkable a few years ago. From tailored shopping experiences to simplified inventory control , IoT is leading in producing what we now call “smart stores.” This paper investigat

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Google’s ‘About this result’ Explained

Practical eCommerce

Google provides additional info on every organic search result behind the three dots to its right. The post Google’s ‘About this result’ Explained appeared first on Practical Ecommerce.

eCommerce 117
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What’s Next For GenAI In Marketing

Forrester eCommerce

Forrester’s B2B Summit APAC 2024 for CMOs and marketing leaders is just a few weeks away. I’m excited to meet you in Singapore on October 1, 2024, and together, we will discuss the latest data, trends, and insights shaping the marketer’s remit in a tech-disrupted world.

Marketing 468
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Ports on the Brink: USMX Strike Threatens America’s Cargo Lifeline

RetailWire

Dockworkers across ports from Maine to Texas are poised to strike early Tuesday, threatening what could be one of the most economically disruptive labor actions in decades.

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Unlocking the Value of Fit Tech: Personalization and Recommendations

Retail TouchPoints

Nearly 15% of all retail sales were returned in 2023 — and 75% of consumers cited fit as the main reason why. As a result, brands and retailers of all sizes are implementing new tools, both in stores and online, to not only reduce returns but also to help customers find their ideal apparel and footwear sizes faster and easier. Fortune Business Insights found that fit technology (also known as virtual fitting room or virtual try-on tech) is exhibiting a compound annual growth rate of 20.3% and is

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No, not all companies are abandoning diversity, equity and inclusion. Here’s why.

RetailDive

Amid a high-profile backlash, many businesses are scrutinizing their policies. But the vast majority end up sticking with DEI, in part because it’s key to growth.

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C-store owners respond to Iceland boss’ calls to allow sharing of criminals’ images

TalkingRetail

Following Iceland boss Richard Walker calling for laws to allow his stores to share images of violent shoplifters on local WhatsApp groups, convenience retailers spoke to Talking Retail about their own experiences and opinions on the issue.

Retail 116
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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Prada Beauty Celebrates Launch on LOOKFANTASTIC with Luxury Pop-Up Tour Across the UK

365 Retail

To celebrate the exciting launch of Prada Beauty on LOOKFANTASTIC , the brand is embarking on a nationwide tour with a luxury, interactive pop-up experience. Designed in collaboration with Prada Fashion, this tour promises a fully immersive experience that blends Prada’s signature style with their highly anticipated beauty line. Traveling to four major UK cities, the pop-up invites consumers to explore Prada Beauty in an engaging and experiential environment.

Fashion 109
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How Accurate Were Our Predictions For 2024?

Forrester eCommerce

As we prepare to launch our 2025 predictions, we look back on some of the ones we made a year ago. Find out how we did, and get a first peek at what our forthcoming predictions will cover.

B2B 448
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Boeing Strike Continues; Updates and Predictions

RetailWire

Just days ago, a Boeing strike brought the commercial airline's production to a halt when approximately 33,000 workers, predominantly in Washington state, walked off the job. The strike followed the rejection of a proposed four-year agreement between Boeing and the International Association of Machinists (IAM) union. This marked the first strike at Boeing since 2008.

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Poshmark Streamlines Coachtopia Product Resale with Digital ID Integration

Retail TouchPoints

Coachtopia , the Coach sub-brand dedicated to circularity in fashion, has partnered with resale marketplace Poshmark and digital ID technology Eon to simplify the resale process of its upcycled products. Coachtopia items are already equipped with an embedded NFC-powered digital passport from Eon, and this new partnership will allow consumers to resell those items on Poshmark with the click of a button.

Fashion 300
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Private equity firm sweeps up LL Flooring, which will stay in business after all

RetailDive

The bankrupt home improvement company, previously Lumber Liquidators, has inked a deal to be acquired by F9 Investments, its largest shareholder.

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How to Compare SEO of Competing URLs

Practical eCommerce

Only Google knows most ranking signals, although some are public. Examples include keyword usage, content structure, and backlinks. The post How to Compare SEO of Competing URLs appeared first on Practical Ecommerce.

SEO 108
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The Creative Retail Awards Crown the Very Best in Retail, Leisure and Hospitality Design at Their 2024 Awards

365 Retail

The creative sector was partying last week after the announcement of the winners of the Creative Retail Awards 2024. At a crucial time for the industry, The Creative Retail Awards is the ultimate celebration of innovation and excellence in retail, leisure and hospitality design. It allows retailers and creatives from around the world to compete for glory in a range of categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

Leisure 109
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AI For Advisors, Digitizing Life Planning, And Investing For The Masses Highlight Finovate’s First-Ever Wealth Management Track

Forrester eCommerce

Wealth management firms must still balance the innovation AI offers with the oversight and governance expected from regulators. As AI continues make inroads in wealth management, it’s important for firms to use explainable AI tools that provide trust, transparency, and explainability to “black box” AI systems.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Apple News Roundup: iPhone 16 Event and New Games

RetailWire

Apple will be hosting their newest event tomorrow on their Apple website at 10 a.m. PT. Although the main location will be on the company campus at the Steve Jobs Theater, the website is streaming the presentation.

Events 111
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American Eagle’s Suit Against Amazon Puts ‘Dupe Culture’ in the Spotlight

Retail TouchPoints

American Eagle has filed a lawsuit against Amazon , claiming the ecommerce giant has used and manipulated trademark branding for its Aerie and Offline by Aerie lines to deceive online shoppers. The retailer is seeking a tripling of its actual damages, punitive damages and demanding that Amazon cease further infringements, according to CNBC. In the lawsuit, which was filed in a Manhattan federal court earlier this week, AEO claimed Amazon participated in “flagrant, unauthorized use” of the Aerie

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More than half of US Gen Zers are headed to TikTok Shop this season

RetailDive

Retailers are investing in digital marketing to reach the younger generation as the group turns to generative AI and influencer recommendations for gift ideas.

Gifts 129
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15 AI WordPress Plugins for SEO, Content, Code, More

Practical eCommerce

Artificial intelligence has supercharged WordPress plugins for all forms of launching, managing, and fine-tuning a website. The post 15 AI WordPress Plugins for SEO, Content, Code, More appeared first on Practical Ecommerce.

SEO 109
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4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p