Omni-channel pricing with the connected customer
Bryan Eisenberg
JANUARY 27, 2016
Sixteen painful minutes standing there while those behind us whispered obscenities under their breath. It wasn’t our fault. Standing on line waiting to complete a simple transaction should never be so painful. Let me tell you a story about how dynamic pricing issues and lack of cross-channel awareness created a negative message for a leading retail brand.
Let's personalize your content