Forrester eCommerce
JULY 3, 2024
I’m pleased to announce the publication of the second of my two APAC generative AI (genAI) B2C marketing reports, Generative AI Marketing Use Cases In APAC (client-only access).
Practical eCommerce
JULY 23, 2024
Chanel, Macy's, and H&M are example brands that have left X. Yet the platform remains popular, with high engagement. The post Most Retail Brands Ignore X, per Study appeared first on Practical Ecommerce.
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Retail TouchPoints
JULY 25, 2024
Everyone’s been there — you try your mightiest to get the machine on the other end of the phone to understand what you need, until you give in to frustration and just begin to scream “representative.” Generative AI was supposed to change all that — with this magical new technology, automated voice agents were going to be smarter, more responsive and, most importantly, more accurate.
RetailDive
JULY 3, 2024
John Boyd, president of the National Black Farmers Association, a Tractor Supply shareholder and fourth-generation farmer, said he has tried to reach out to the company’s top executive.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
RetailWire
JULY 2, 2024
California's largest insurer, State Farm, has issued a stark ultimatum to the California's Department of Insurance: approve significant rate hikes for home insurance or face the company's exit from the market.
TalkingRetail
JULY 30, 2024
Allwyn has partnered with online home delivery platform provider, Snappy Shopper, to enable independent National Lottery retailers to sell Scratchcards online for the first time.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Practical eCommerce
JULY 9, 2024
Need a new ad, logo, presentation, image, or video? There's a custom GPT for that. The post 13 Custom GPTs to Generate Content appeared first on Practical Ecommerce.
Retail TouchPoints
JULY 30, 2024
In a “near unanimous” vote, Costco employees in Norfolk, Va. represented by Teamsters Local 822 have authorized a strike following more than eight months of negotiations, according to the union. Nearly 250 Costco warehouse workers voted to join the union in January 2024. Additionally, Teamsters Local 174 also is in negotiations for more than 150 Costco drivers in Sumner, Wash., who voted to join the union in April 2024.
365 Retail
JULY 22, 2024
After a close-fought judging process the shortlisted entries have been named. At a crucial time for the industry, The Creative Retail Awards is the ultimate celebration of innovation and excellence in retail, leisure and hospitality design. It allows retailers and creatives from around the world to compete for glory in a range of categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.
RetailWire
JULY 28, 2024
The urgency for discounts has grown as fast food sales have slowed and casual dining establishments have gained market share with their own value offers. Nonetheless, there are worries that continuous discounts might damage profits, similar to the issues experienced with Subway's former $5 footlong deal, which caused operational and financial difficulties.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
RetailDive
JULY 25, 2024
The HBC-owned business is prepping for its takeover of rival Neiman Marcus Group, which includes Bergdorf Goodman, a spokesperson said Wednesday.
Forrester eCommerce
JULY 31, 2024
We’ve tried Agile, DevSecOps and LowCode, Now What? Past and future technologies and paradigms shifts like Agile, DevOps, low-code, and even AI have been reshaping the software development world. Now, generative AI is disrupting it. The software development lifecycle (SDLC), is being accelerated and reimagined as a process happening in real-time.
Practical eCommerce
JULY 7, 2024
Shopify's growth continues, with Q1 2024 revenue up 23% from the prior year, mainly owing to Shopify Payments. The post Payment Processing Fuels Shopify Earnings appeared first on Practical Ecommerce.
Retail TouchPoints
JULY 17, 2024
Walmart Canada has taken another step on its journey toward operating a 100% alternatively powered truck fleet with the introduction of a hydrogen fuel cell-powered electric semi-truck. The Nikola Hydrogen Fuel Cell EV Class 8 tractor, which is already on the roads in Mississauga, Ontario, has a range of approximately 800 kilometers (just under 500 miles) and, on average, can avoid 97 metric tons of CO2 tailpipe emissions annually, according to the manufacturer.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
TalkingRetail
JULY 16, 2024
The National Business Crime Centre is calling for Tobacco Track and Trace (TT&T) technology to be made available to policing in order to crack down on the illicit trade in stolen tobacco and its resale on the black market.
RetailWire
JULY 7, 2024
Sam's Club has quietly implemented a policy that requires shoppers to pay extra for access during designated hours, a revelation that sparked discussions among concerned consumers across various social platforms.
RetailDive
JULY 2, 2024
The retailer was unable to secure the financing necessary to keep operating. The fate of sibling Eastern Mountain Sports remains unclear.
Forrester eCommerce
JULY 15, 2024
As one of the Forrester analysts in attendance this spring at the ServiceNow Knowledge 2024 and Atlassian Team 24 conferences, I noticed a palpable change.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
Practical eCommerce
JULY 16, 2024
Deciphering credit card processing statements is typically complicated at best. AI tools can help. The post AI Unravels Payment Processing Statements appeared first on Practical Ecommerce.
Retail TouchPoints
JULY 5, 2024
Marking the culmination of nearly seven years of on-again, off-again negotiations, HBC , parent company of Saks Fifth Avenue and Bergdorf Goodman , will acquire another storied luxury department store brand, Neiman Marcus , for $2.65 billion. Amazon will be an investor in the newly formed Saks Global , which also will include the Saks Off 5 th brand.
365 Retail
JULY 11, 2024
Currys has announced further investments in its store portfolio. This year, 115 Currys stores are set to receive significant investments, with 50 of its largest stores, or megastores, undergoing major upgrades across the UK. The investments aim to enhance the blended in-store and online omnichannel model that is crucial to Currys’ customers, with two-thirds using stores to make their purchases.
RetailWire
JULY 21, 2024
Del Taco has launched its new Del’s Real Deal Menu featuring 15 items, all priced at $2 and under. This value menu includes popular choices like tacos, burritos, nachos, and now includes freshly made chips & house-made guacamole.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
RetailDive
JULY 2, 2024
Walmart, Target and Amazon continue to dominate the top list of places consumers want to shop during the season, a JLL survey found.
Forrester eCommerce
JULY 22, 2024
Google announced today it’s finally doing what everyone suspected and reversing its decision to deprecate third-party cookies in Chrome. After repeated delays in a four-year-long saga, marketers and advertisers grew increasingly skeptical. In Forrester’s Marketing Survey 2024, 61% of B2C marketers said they do not believe that Google will deprecate the third-party cookie.
Practical eCommerce
JULY 17, 2024
Deloitte surveyed nearly 23,000 Gen Zs and Millennials in 44 countries. Here are their views on the economy, environment, and more. The post Charts: Outlook of Gen Zs and Millennials 2024 appeared first on Practical Ecommerce.
Retail TouchPoints
JULY 19, 2024
Resale may be a hot sector at the moment, but that doesn’t mean it’s an easy business to be in, especially when it comes to making money. Selling used goods is time-intensive and involves reverse logistics processes and single-SKU assortments that the typical retailer doesn’t have to deal with, all of which can be a drag on the bottom line. Because GoodBuy Gear is a resale marketplace for used baby and kids’ products, however, CEO and Co-founder Kristin Langenfeld counts herself lucky: “Everyone
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
365 Retail
JULY 19, 2024
The shortlist for the Creative Retail Awards 2024 has been finalised after a rigorous judging process. At a crucial time for the industry, the Creative Retail Awards remain the ultimate celebration of innovation and excellence in retail, leisure, and hospitality design. This prestigious event allows retailers and creatives from around the world to compete for recognition in various categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.
RetailWire
JULY 7, 2024
A Trader Joe's receipt from a California family has sparked a viral discussion on social media about grocery costs and shopping choices for large families who are on a budget.
RetailDive
JULY 26, 2024
Customers value associate’s advice, particularly for luxury goods, while they feel frustrated by chatbots’ inability to resolve customer service inquiries.
Forrester eCommerce
JULY 1, 2024
Many of us remember the old days of enterprise business intelligence (BI) delivery where all requests for new or changed queries, reports, and dashboards had to go through a centralized IT team of BI and data professionals.
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The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p
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