My Wife Quit Her Job

FEBRUARY 20, 2017

As someone who writes about entrepreneurship and teaches others how to sell physical products online, I make a habit of following as many entrepreneurs as I can. It doesn’t matter if you’re famous or just starting out, I’ll at least check out your website to see what you have to say. But even though I love reading posts about entrepreneurship, I’ve become increasingly jaded with the cliches that I’ve been seeing. “Learn to fail” “Learn from your mi

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Article Other 282

Bryan Eisenberg

FEBRUARY 9, 2017

My friend Mark Schaefer is releasing a new book on February 13th. I decided that because I love the book so much that I would giveaway a few copies on February 14th. See how you can enter below. So you want to be Known! The post What should you be known for? appeared first on Bryan & Jeffrey Eisenberg.

Books 256

Books Social Media 256

Forrester eCommerce

FEBRUARY 21, 2017

At last, exactly two years later, the long-awaited sequel to my hit, if overly censored, blog post: Five Shades Of Grey (How software buyers and license managers should be compliant without being submissive). The trigger is the SAP vs Diageo verdict , which generated a lot of hysterical blogging and tweeting with dire predictions for SAP customers. IMO most commentators have overlooked the crucial parts of the judgment and therefore significantly overstated the case's negative implications for S

Customer 247

Customer Blog eCommerce Management 247

Groove

FEBRUARY 9, 2017

Poor Proposal. His appearance is overlooked, he’s ignored until the end of the day, and he gets cut and pasted until he doesn’t even recognize himself….

Marketing 219

Marketing 219

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Optimizely

FEBRUARY 27, 2017

Web push (considered browser’s answer to mobile app push) is an effective way to reach customers with the right message in “real real-time,” – which is especially critical, since according to Aimtell the majority of people only check their email 1-3 times per day. With web push, it becomes easier to guarantee your web shoppers are seeing your messages when you want them to, better positioning you to address any points of friction in the moment and guide customers further along the path to

Mobile 170

Mobile Definition Customer Other 170

Fastr

FEBRUARY 15, 2017

Forbes Magazine recently reported that 58% of companies that are much more profitable than their competitors report that the CEO is in charge of customer experience management. This is a staggering number, and reaffirms just why top retailers are committed to delivering the best customer journey possible to their loyal shoppers. How can brands put their customer experience.

Customer Experience 159

Customer Experience Magazine Customer Management 159

Bryan Eisenberg

FEBRUARY 14, 2017

NRF 2017 kicked off with a keynote titled “ Building Tomorrow’s Workforce: How Retailers Are Attracting and Retaining Talent.” The CEOs of Macy’s, HSNi, Walmart, and Ashley Stewart talked about the value of great people in retail. No one would argue that retail is a people business. I have always found one the best parts of the NRF shows are the people I have met.

Retail 169

Retail Social Media Demo Technology 169

Ecommerce Platforms

FEBRUARY 27, 2017

As an ecommerce professional, one of the first things you learn is that you're much better off trying to keep customers than finding new ones. It costs five times as much to attract a new customer compared to retaining an old one, so it's certainly worthwhile to setup things like email newsletters, cart abandonment tools and loyalty programs. Those VIPs are the ones that are going to keep your business afloat.

Shopify 145

Shopify SEO Social Media Reference 145

SellBrite

FEBRUARY 26, 2017

It’s every aspiring ecommerce entrepreneur’s dream: to go from 9-5 with a side hustle to full-time business owner. The question is, how do you get there? The road to becoming a successful, sustainable business owner is not a simple one. There are hundreds of turns, forks, and detours you could take on your journey, and each could lead you on the right path and closer to your goal.

eCommerce 144

eCommerce Multi-channel Payments Channel 144

Optimizely

FEBRUARY 21, 2017

Customers who shop on mobile do so with a different mindset than they do on any other channel. Research has shown that shoppers increasingly use mobile for early-stage browsing and discovery, then will switch to a different device to actually complete the purchase. And furthermore, Searchmetrics reported that during the 2016 holiday shopping season, 1 in 5 consumers solely relied on mobile devices to research gifts – before, in all likelihood, visiting a store’s website or brick-and-mortar

Mobile 150

Mobile Retail Social Media Channel 150

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

A Better Lemonade Stand

FEBRUARY 28, 2017

This is a guest post from Pilar Newman, a 9-year veteran Amazon seller. Every so often, an opportunity comes around that is so good, it’s hard to pass up. One such opportunity is selling physical products on Amazon. The draw for both new and current e-commerce sellers, is the immediate reward of tapping into the […]. The post How to Successfully Sell Products on Amazon appeared first on A Better Lemonade Stand.

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eCommerce Shipping Fulfillment 134

My Wife Quit Her Job

FEBRUARY 27, 2017

Whenever I shop online, I like to comparison shop before I buy most things. In fact, I often browse multiple online stores before finally choosing where to make my purchase. Sometimes in the middle of shopping, I get sidetracked by my kids. Sometimes, my wife forces me to do some chores or run a quick errand. Sometimes, I get last minute jitters and abandon my shopping cart even after I’ve entered in all of my information.

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Shopping Carts Comparison Shopping Gifts Information 245

Store Growers

FEBRUARY 20, 2017

I’ve ended up somewhere smelly. The last couple of years I’ve been teaching people how to make their stores more successful. Unfortunately that means I’m entering the territory of gurus selling the overnight-6-figure-profit dream or other get rich quick schemes. Steering clear of this kind of BS is super important to me. That’s because I want to help people build businesses for the long haul.

eCommerce 117

eCommerce Comparison Shopping Shopping Carts Social Media 117

Steve Dennis

FEBRUARY 27, 2017

So-called “asset-light” business models, where a company has relatively few capital assets compared to the overall size of its operations, have drawn increasing attention (and investor dollars) in recent years. Think Airbnb, Uber, Snap and many other essentially digital-only brands. The concept isn’t new. Brand licensing and many hotel management and franchise-based businesses have employed this formula for years.

eCommerce 108

eCommerce Other Channel Operations 108

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B2C

SellBrite

FEBRUARY 4, 2017

You’ve built a profitable ecommerce business—your shop is running smoothly, your fulfillment process has been optimized, and you finally have some time to think about how to scale. So where do you start? What’s the most important area to focus in on when you’re trying to develop new strategies, set new budgets, and uncover new opportunities? The answer is data.

eCommerce 123

eCommerce Retail Social Media Download 123

Fastr

FEBRUARY 28, 2017

In this first installment of a two-part series, the importance of website accessibility and the formulation of regulation under the Americans with Disabilities Act (ADA) as it relates to e-commerce are discussed. In part two, the discussion extends to options for improving website accessibility without compromising the essence of e-commerce design — the customer experience.

eCommerce Design 100

eCommerce Design eCommerce Customer Experience Improvements 100

Ecommerce Platforms

FEBRUARY 9, 2017

Let's say a customer named Susan stops by your outdoor gear online store. Susan purchases a gift to be sent to a friend. A month later she doesn't recognize the charge on her bill so she asks to have it refunded through her bank. This results in a potential chargeback for your ecommerce store. The same goes for Steven, who comes to your site with fraud in mind.

Merchant Services 99

Merchant Services Banking Outdoor Management 99

My Wife Quit Her Job

FEBRUARY 15, 2017

Abby Walker is a student in my Create A Profitable Online Store Course and I’m really happy to have her on the show today. Abby runs VivianLou.com where she sells insoles for high heels. What I love about Abby is that she never takes no for an answer and finds opportunities from out of nowhere. Some might call it luck, but I believe that everyone is in charge of their own fate.

eCommerce 213

eCommerce 213

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Electronics

Rishi Rawat

FEBRUARY 13, 2017

If your site serves multiple audiences and you try and market to all groups on your homepage you’ll end up with a poorly converting page. Do what gameready.com does.

Marketing 87

Marketing 87

Steve Dennis

FEBRUARY 20, 2017

When I left Sears in 2003, I was quite pessimistic about the company’s long-term prospects. Some initiatives we had put in place during a two-year strategic re-positioning effort were gaining traction, but most key metrics were alarming. The apparel business was well below a sustainable productivity level. The appliance and home improvement segments–which accounted for roughly 50% of our enterprise value–were losing market share to better positioned competitors, mostly notably

Operations 102

Operations Apparel Customer Experience Improvements 102

SellBrite

FEBRUARY 10, 2017

Events are an important part of marketing your product. This is especially true for the B2B niche, where events bring tons of potential clients and partners together. There are dozens of major ecommerce conferences, like eTail or the Imagine Conference. You also have hundreds of local events , meetups, and seminars. You can’t visit all of them. For many businesses it’s also a matter of budgeting.

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Events Social Media Magento Seminar 121

Fastr

FEBRUARY 22, 2017

Check out the latest installment of the Interactive Content Spotlight, a monthly roundup of the coolest and most cutting edge digital experiences from around the web. Enjoy! 1. Free People – Freestyle What it is: A multimedia buying guide Why we love it: This long-form experience effortlessly integrates videos that express the fun and carefree nature of.

Customer Experience 100

Customer Experience Customer 100

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

ChannelAdvisor

FEBRUARY 17, 2017

Walmart: It’s one of the biggest and highest-grossing retailers on the planet. And now it’s your biggest e-commerce expansion opportunity — thanks to Walmart Marketplace. With over 80 million unique monthly visitors and 15 million (and counting!) products listed, Walmart is one of the fastest-growing ecommerce platforms that’s showing no signs of stopping.

Shipping Costs 75

Shipping Costs eCommerce Clothing eCommerce Platforms 75

My Wife Quit Her Job

FEBRUARY 13, 2017

As part of running my blog and my podcast, I often get questions from readers who want to know more about the early years of our business and how it has evolved over time. How did we get started? How much inventory did we carry early on? Did we run it from our house in the beginning? What does it look like now? The answers to all of these questions are actually buried deep within my blog if you have the patience to sift through my first 50-ish entries.

Blog 156

Blog 156

Rishi Rawat

FEBRUARY 20, 2017

Amazon is as big and traditional a retailer as I can think of. Well, I saw this question on my Amazon homepage (see red arrow ): Amazon doesn’t even sell invisibility cloaks. So why ask this question? Because it’s a fun question that a visitor wouldn’t expect to see on a site like Amazon. It’s also engaging. And if Amazon knows one thing it’s this: engagement drives brand recall, which drives everything else.

Customer 79

Customer Retail Marketing 79

Steve Dennis

FEBRUARY 22, 2017

The results keep pouring in and they don’t bode well for brick & mortar retail. Across just about every sector and virtually every time period, traffic to physical stores continues to decline. Of course, for the most part, we aren’t buying less, we are shopping differently. The obvious dominant trend is the explosion of e-commerce, and the one player accounting for the most growth is Amazon.

eCommerce 88

eCommerce Retail Channel Operations 88

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eCommerce

SellBrite

FEBRUARY 17, 2017

Picture this. It’s 7 a.m. on a Sunday morning and you’re fast asleep. *Beep* your mobile phone vibrates. You drag yourself to pick the phone thinking that it could be an important text or call. Instead, there’s yet another promotional message from one of the apps on your phone. However much you may like the brand, you cannot forgo those precious extra hours of sleep on a Sunday morning for that.

Shipping Costs 120

Shipping Costs Multi-channel Mobile Recommendation 120

Fastr

FEBRUARY 8, 2017

Carousel sliders have always been a staple of the ecommerce website, but lately they have received an upgrade. By adding instant shoppability, customers can shop the featured looks and products without having to search through the website, or even scroll down the page. This means they’re spending more time on page, and more time shopping – leading. The post Upgrade Your Carousel Slider Content appeared first on Zmags.

eCommerce 100

eCommerce Customer 100

Blue Acorn

FEBRUARY 17, 2017

Attracting customers with sale after sale might have some negative effects. If you run sale after sale, have you noticed any signs of this happening? Lowering your perceived value. Conditioning the user to only buy when there is a sale. Smaller margins. Once you condition your customers to expect sales, it may be tough to reverse. Instead of focusing on sales, focus on more evergreen ecommerce strategies.

Payments 75

Payments Payment Services eCommerce B2B 75

My Wife Quit Her Job

FEBRUARY 8, 2017

Today, I’m thrilled to have Tracy Matthews on the show. Tracy is someone who I was introduced to by Andreea Ayers and she runs the popular site Flourish Thrive Academy where she teaches others how to sell jewelry online. Tracy has a ton of experience in this area and her jewelry line was sold in over 350 retail outlets all over the globe (ABC home, Sundance Catalog, Bloomingdales, Anthro) and she’s been featured in many magazines like Real Simple, InStyle And lucky magazine.

Jewelry 156

Jewelry Magazine Other Retail 156

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Marketing