ChannelAdvisor

MARCH 19, 2020

As all of us strive to make sense of and adjust to the COVID-19 pandemic, there has been a lot of talk in the news of hoarding, empty shelves, and more generally, an imbalance between supply and demand that we normally don’t consider a possibility. As we get past this — which we no doubt will, however long it takes — there are undoubtedly many lessons that will be learned and adjustments made by businesses, government, and all of us as individuals.

eCommerce 138

eCommerce Beauty and Health Sporting Goods Supplies 138

Optimizely

MARCH 27, 2020

Without question this is a time of uncertainty and anxiety throughout the world. Our thoughts have shifted, with a primary focus on the health of their family, friends, and co-workers. We’re experiencing the sudden reality of isolation, with more than 2 billion people staying at home. It has changed our lives, our livelihoods, our relationships, and our economy.

Beauty and Health 195

Beauty and Health Food and Beverages Sporting Goods Accessories 195

Kissmetrics

MARCH 17, 2020

By now you have heard about the Coronavirus. The sad reality is that it is spreading quickly and will continue to spread for a while. Did you know that we are getting roughly 13,000 new cases a day and it’s growing fast ? No one really knows how many people will be infected (or will pass away sadly), but it has caused the global stock markets to crash, which means as a business (or even a marketer), you will be affected.

Marketing 363

Marketing Travel SEO eCommerce 363

Ecommerce Platforms

MARCH 26, 2020

Do you dream of one day owning the ultimate online store. Fortunately, we’re here to help with everything you need to know about creating an online store. In 2020, eCommerce sales account for 16% of all sales made worldwide. Those numbers are expected to accelerate in the years to come, as more consumers continue to rely on the digital environment for quick and convenient purchases.

Shipping Costs 228

Shipping Costs Payment Services Merchant Services Payments 228

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Recommendation

ChannelAdvisor

MARCH 27, 2020

Since our prior post last week (with data from January 1 – Mar. 17, 2020), more communities around the world have been locked down and more people are working from home. Marketplaces continue to update their policies for marketplace sellers, brands and retailers are adjusting advertising spend, and businesses are jockeying with fulfillment options.

eCommerce 112

eCommerce Beauty and Health Hobbies Toys 112

SellBrite

MARCH 20, 2020

Many marketing experts predict that e-commerce sales will only increase as COVID-19 infections soar, social distancing becomes standard practice, and more people choose—or are required—to stay home. However, sellers aren’t so optimistic. In fact, 36% of sellers predict their sales will actually decline due to supply chain issues, product shortages, shipping delays, and the potential for demand to drop as the economy fluctuates.

eCommerce 125

eCommerce Shipping Costs Supplies Fulfillment 125

TradeGecko

MARCH 26, 2020

Leading cloud accounting solutions provider QuickBooks recently published a report on the main strategies and tips for small businesses. In conjunction with LinkedIn, QuickBooks surveyed 3,671 small businesses owners, diving into their budgets, marketing channels and consumer preferences to determine the most profitable strategies for accelerated growth.

Marketing 78

Marketing Channel Consumer 78

BigCommerce

MARCH 20, 2020

I don’t think it’s too soon to say that the COVID-19 global pandemic will likely be one of the defining…

eCommerce 530

eCommerce 530

My Wife Quit Her Job

MARCH 30, 2020

Right now, there are many ways to advertise your products directly on the Amazon platform. But how do you reach customers who aren’t shopping on Amazon? How can you advertise to customers who aren’t necessarily searching for your products? This is where Amazon DSP comes in. Right now there are over 5 million sellers on Amazon. And all of these sellers are fighting for limited eyeballs (~200 million shoppers/month) on the Amazon marketplace.

PPC 215

PPC Article Customer 215

Forrester eCommerce

MARCH 16, 2020

Read the three essentials of customer experience that every organization should prioritize during the ongoing COVID-19 pandemic.

Customer Experience 545

Customer Experience Customer Improvements Management 545

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Kissmetrics

MARCH 10, 2020

Every SEO tool is different. Some have better keyword data, others have better link data, others give better technical suggestions… in other words, there is no perfect tool. And I really mean that, even though I created Ubersuggest for you. Plus paying for a handful of SEO tools can be expensive and isn’t realistic. But don’t worry, because today, I’m about to make your life a bit easier.

SEO 363

SEO Social Media Article Other 363

lateshipment

MARCH 9, 2020

Customer engagement is a much-loved term and a cornerstone of most businesses. It’s a ll about communicating with customers when it matters and forging relationships that last. Every business aims to give its customers the best possible customer experience. Businesses leave no stone unturned to have a robust and user-friendly site with easy navigation up and running.

Customer 246

Customer Shipping Merchant Services Customer Experience 246

Groove

MARCH 4, 2020

Long gone is the idea that all important homepage content must be above the fold, or included in the top 600-800 pixels of a page. Numerous user tests and anecdotal evidence has uncovered that yes, users can and do scroll. This isn't to say that what's above the fold isn't important - because it is very important. The content included in the above the fold website design is more valuable for attracting and maintaining visitors' attention than the information below the fold. 3 Above The Fold Webs

Information 228

Information eCommerce Shipping Accessories 228

BigCommerce

MARCH 20, 2020

It’s crazy how fast life can change. In a flash. In a second. With the snap of a finger.

450

450

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B2C

My Wife Quit Her Job

MARCH 23, 2020

Today, we’re doing a special episode because I’m in lock down at home with my entire family and I’ve got nothing else on my schedule for today. And my partner in crime Toni Anderson also happened to have today free, so I decided to bring her on the show today to talk about how Corona virus has affected our businesses. We’ll also discuss what we believe is the right way versus the wrong way to handle your business in a financial crisis.

Books 296

Books eCommerce Marketing Other 296

Forrester eCommerce

MARCH 30, 2020

In looking at the experiences of the Asian countries that entered the COVID-19 crisis in January, I believe that the pandemic will play out over four phases in the US. Phase One (Infection) ran from January through mid-March. In this period, there was no social distancing and no active management — the virus was passing […].

Management 544

Management 544

Kissmetrics

MARCH 3, 2020

Podcasting. You’ve heard about it before and I bet you’ve even listened to a handful of podcasts. But you probably haven’t created one yet. Just think of it this way…. There are over 1 billion blogs and roughly 7 billion people in this world. That’s 1 blog for every 7 people…. On the other hand, there are roughly 700,000 podcasts. That means there is only 1 podcast for every 10,000 people or so.

SEO 339

SEO Blog Download Marketing 339

lateshipment

MARCH 13, 2020

We live in an experience economy. Experience is everything. Consumers own brand perception. And experience drives how consumers perceive a brand. Be it their journey to the checkout phase or their post-purchase, last-mile delivery phase, it is imperative that you provide customers with an experience that builds trust, is delightful, and creates a positive brand perception. .

Customer Loyalty 242

Customer Loyalty Customer Shipping Costs Shipping 242

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Groove

MARCH 20, 2020

With improvements in technology, buyers are more sophisticated and have higher expectations from brands than ever before. Technology has enabled companies to have more direct interactions with customers in a scalable way - a concept that would have been virtually alien to people only a few decades ago. The downside with this advancement, however, is that creating an eCommerce marketing strategy is becoming difficult for brands.

eCommerce Marketing 215

eCommerce Marketing eCommerce Marketing Blog 215

BigCommerce

MARCH 2, 2020

We won’t try to bat you on the head with the whole “retail is not dead” narrative.

Retail 374

Retail eCommerce Marketing eCommerce Marketing 374

My Wife Quit Her Job

MARCH 23, 2020

With the Corona virus pandemic causing mass layoffs and record unemployment, it’s clear that recession 2020 has already begun. This post will outline everything that I’m personally doing to prepare for this downturn. First off, this is my 3rd recession. In my adult life, I’ve had the misfortune of living through 2 other downturns in 2002 and 2008.

Other 232

Other Marketing 232

Forrester eCommerce

MARCH 11, 2020

Marketing and comms teams should take a leading role in supporting their organization’s response to the coronavirus. Read this post to understand the most critical actions to take now.

Marketing 544

Marketing B2B Customer 544

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Kissmetrics

MARCH 31, 2020

Marketing has evolved into an omnichannel approach. This means you can no longer just go after one channel to succeed. Back in the day, companies like Facebook grew into billion-dollar businesses through one channel. Facebook used email to grow and they did it by having you invite all your contacts to join Facebook. Yelp was also similar. They grew into a multi-million dollar business through one channel… SEO.

Multi-channel 322

Multi-channel X-cart Webinar Channel 322

lateshipment

MARCH 26, 2020

What is Delivery Experience Management? Delivery Experience Management (DEM) is the process of being proactive in ensuring that your customers receive their orders on-time and how they expect. It involves taking action as required to correct issues in the last mile and constantly engaging customers to validate brand promises. DEM is all about offering each of your customers a memorable last-mile shipping experience that not merely satisfies but also delights and makes them advocates of your bran

Management 208

Management Shipping Costs Shipping Merchant Services 208

Groove

MARCH 16, 2020

Inbound Marketing is a term that was coined by HubSpot in 2006, and since then has grown in size and magnitude. Rather than being just one tool, one strategy or one single campaign, inbound marketing is a set of ongoing activities that - when implemented alongside each other - drive revenues. 10 Inbound Marketing Tactics. Implement these valuable inbound marketing tactics to increase engagement and drive revenue: Have a blog.

Marketing 213

Marketing Social Media SEO Blog 213

BigCommerce

MARCH 3, 2020

The year was 2008. Sony’s Blu-ray HD format seemed poised to replace the DVD.

Magento 331

Magento eCommerce Technology Technology eCommerce 331

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eCommerce

My Wife Quit Her Job

MARCH 9, 2020

This post is a collection of principles I live by on how to get rich without sacrificing your family life. When it comes to business and life, my primary goal is to be the best Dad that I can be. Making money and getting rich are secondary objectives and most people don’t believe that you can have both. But if you approach building wealth with the proper mindset, then you can make lots of money and have the lifestyle you want at the same time.

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Forrester eCommerce

MARCH 20, 2020

Emotion is the most important dimension of CX quality — even for digital. Our CX Index™ data proves it. That goes double given the uncertainty of the COVID-19 pandemic. Read three ways to ensure you're delivering emotionally relevant CX during this difficult time.

Customer Experience 508

Customer Experience Customer 508

Kissmetrics

MARCH 24, 2020

Please read the whole post as I have a few surprises for everyone and it affects all member types. A month or so ago, I blogged about the future of Ubersuggest and how there will still be free plans along with paid ones. But as you probably noticed, the free plan wasn’t as generous as you were hoping for. And with Coronavirus growing at a rapid pace and affecting so many people and businesses, I thought I would do my part and help small businesses out.

SEO 55

SEO Live Chat Blog Other 55

Ecommerce Platforms

MARCH 13, 2020

Join us on the 26th & 27th of March for the Ecommerce Growth Summit , a FREE 2-day online event. Here you'll learn all the latest eCommerce insights and trends. From streamed keynotes and breakout sessions to interactive learning and ‘ask an expert’ sessions – this summit has it all! We'll cover topics like ecommerce strategy and customer acquisition, conversion, and retention – taught by industry experts, entrepreneurs, and bestselling authors.

Games 207

Games Events eCommerce eCommerce Platforms 207

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Marketing