Retail TouchPoints

APRIL 28, 2023

Digitization has overhauled much of the business world, and in departments like finance or marketing you’d find most employees are hooked on apps that serve up-to-date information on the status of their programs and connect them with others on their team for real-time collaboration. But in many places across the retail ecosystem, an employee’s day to day can still feel very manual and their connection back to others in the business is irregular at best.

Retail 272

Retail Technology Information Mobile 272

RepslyBlog

APRIL 27, 2023

In today’s retail landscape, many brands are attempting to use their existing CRM software as a retail execution platform believing that this is the fastest and easiest solution. While at face value, this may seem like a quick fix to get what they need, what they are not aware of are the hurdles and challenges they’re about to face in the process.

Retail 98

Retail Technology 98

RetailMinded

APRIL 8, 2023

Resources are important in helping you meet your customers’ needs efficiently. These are broad and include human, financial, intellectual, and physical resources. As a business owner, you aim to have the resources bring you returns matching the money you invested in acquiring them. However, you’ll only achieve this if you fully utilize your business resources.

Reference 104

Reference Other Fulfillment Consumer 104

Forrester eCommerce

APRIL 25, 2023

Three common objections to adoption of the opportunity-based Forrester Revenue Waterfall and how to overcome them.

B2B 367

B2B Operations Marketing 367

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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RetailDive

APRIL 19, 2023

Consumers and brands are embracing resale as a way to address fashion’s poor environmental track record, but it may be too little, too late.

Apparel 121

Apparel Fashion Consumer 121

My Wife Quit Her Job

APRIL 28, 2023

Welcome to the first “Family First Friday” episode on the podcast. On these Friday segments, I’ll be producing solo episodes about my philosophies on business, family and life. Today, I’m going to discuss 5 life changing insights about business and life that I’d tell me younger self! Enjoy! Other Resources And Books Pre-order my book, The Family First Entrepreneur Sponsors Postscript.io – Postscript.io is the SMS marketing platform that I personally use for my

Books 296

Books eCommerce Marketing Other 296

Fastr

APRIL 27, 2023

For every great idea in ecommerce, there’s at least one obstacle in the way of making it successful. More often, there are multiple challenges that teams face when bringing their vision to life.

Webinar 246

Webinar eCommerce 246

Ecommerce Platforms

APRIL 27, 2023

Artificial intelligence (AI) has become such a ubiquitous subject that it is hard to escape it no matter where you look. This also holds true for website design, where AI-based website creation tools make their presence known left, right, and center. There are plenty of platforms that offer these services. But precisely what do they do? What type of solutions do they offer?

Payment Services 242

Payment Services eCommerce Fulfillment Shopping Carts 242

Forrester eCommerce

APRIL 19, 2023

“Follow the yellow brick road!” Silly Dorothy. She had it so easy. Dorothy had a magical guide that popped up when she needed help the most. For many executives getting started with forming a data team and insights strategy, the road forward is not so clear.

Information 370

Information Technology Operations Customer 370

Wiser

APRIL 3, 2023

The online shopping experience has grown exponentially in recent years and has changed to encompass much more than just a website with an online storefront. Think about it, when was the last time you were scrolling through your social media and came across an ad for a product? Nearly every time, right? It usually goes something like this: you’re scrolling through your feed looking at normal posts when you come across an advertisement for a product.

Social Media 167

Social Media Payment Services Shipping Costs Information 167

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

My Wife Quit Her Job

APRIL 24, 2023

Today, I have my good friend Mike Barnhill on the show. Aside from having a sexy voice and being the lead singer in a rock band called Hydrafighter, Mike and his brother Patrick started an e-commerce store selling ID badges over at Specialist ID. This business has been featured in the Inc 500 for the past seven or eight years and they make millions selling what seem like mundane and saturated products.

eCommerce 296

eCommerce 296

Retail TouchPoints

APRIL 12, 2023

The Home Depot has named Melanie Babcock to the new position of VP, Retail Media+ and Monetization, responsible for providing improved supplier experiences while driving new sources of ad revenue, profitability and sales. Launched in 2019, the Retail Media+ organization offers suppliers managed service and self-service media buying opportunities on both physical and digital retailer-owned properties as well as offsite media channels including social, display and video.

Retail 354

Retail Improvements Marketing Channel 354

Fastr

APRIL 20, 2023

In the ever-evolving world of ecommerce, staying ahead of the competition and delivering exceptional digital experiences to customers is essential. Ecommerce development teams are constantly exploring new technologies and strategies to enhance their productivity and deliver innovative solutions. One such approach that has gained traction in recent years is headless commerce, which involves decoupling the frontend and backend of an ecommerce platform.

eCommerce Platforms 240

eCommerce Platforms eCommerce Blog Technology 240

Omnisend

APRIL 26, 2023

Reading Time: 17 minutes Do you want to start a business but don’t know where to start? Well, you’ve arrived at the right spot. This article highlights the best small business ideas you can use to start your new venture. As a business owner, you get to enjoy many benefits such as doing what you love, having more control over your time, and earning a higher income when you sell your products or services to your target audience.

Small Business Retail 159

Small Business Retail Payment Services Social Media Payments 159

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B2C

Forrester eCommerce

APRIL 18, 2023

Who doesn’t love a success story? Every year at Forrester’s B2B Summit North America, our sales research team presents new and exciting research, topped off with a captivating B2B Program Of The Year Award presented in a fireside chat with a Forrester analyst.

B2B 370

B2B Presentation 370

Wiser

APRIL 18, 2023

Developing a new product and introducing it to the market is a huge and often daunting task, but it’s necessary for businesses that want to stay competitive in a fast-paced industry. The Harvard Business School says that 30,000 new products are introduced to the market each year, and according to Mckinsey & Company , less than 50 percent of those launches achieve their target business goals.

Demo 158

Demo Information Electronics Marketing 158

My Wife Quit Her Job

APRIL 17, 2023

I’m really excited to have David Applegate on the show. David is the founder of ImportYeti, a free service that allows you to search through the US import records to find the suppliers that your competitors are using. He is also a long-standing e-commerce seller himself on both Amazon, his own online store and a retail store too. David is a wealth of knowledge and today we’re going to talk about how to be successful in e-commerce today.

eCommerce 296

eCommerce Shopify Retail 296

Retail TouchPoints

APRIL 18, 2023

Vuori has gone outside its own ranks to fill four C-suite positions, including the activewear brand’s first-ever Chief Information Officer, Chief People Officer and General Counsel & Corporate Secretary. The retailer also has named a new COO. Bryan Muehlberger, previously CIO of The Beachbody Company and Red Bull , will oversee all digital and information technology as Vuori’s CIO, including digital commerce and retail store technology.

Operations 343

Operations Fulfillment Technology Information 343

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Electronics

Fastr

APRIL 13, 2023

You know that having a fast and reliable ecommerce website is essential. However, have you ever considered the impact that website performance can have on your bottom line? It can be tempting to avoid website updates when your budget is tight, but that is actually the very best time to invest in your site. In this blog post, we'll explore why you should invest in performance and how Zmags Performance Services can help.

Blog 189

Blog eCommerce 189

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. Headless commerce is a method of dividing the front-end and back-end aspects of an eCommerce platform. This strategy offers companies greater adaptability and authority over their customers’ online shopping experiences, which is crucial in today's fast-changing digital environment.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Forrester eCommerce

APRIL 12, 2023

Pity our friend ChatGPT — he is misunderstood and destined to disappoint every C-suite executive who sees him as a magic force that eliminates the need for human agents in their contact center. He is a powerful fellow that will have an outsized impact on the contact center, but not yet and not on his own.

Customer 74

Customer Customer Experience 74

Wiser

APRIL 24, 2023

For many shoppers, online reviews are crucial when making purchasing decisions. Whether it’s restaurants, big chains, local businesses or anything in between, shoppers turn to ratings and the testimony of other customers to lead them in the right direction. Some customers ask their friends and family directly for recommendations, but others often turn to Yelp, a common customer review site, Google, or social media to read up on reviews.

Customer 157

Customer Social Media Consumer Recommendation 157

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

My Wife Quit Her Job

APRIL 11, 2023

Today I’m thrilled to have my friend Cole South on the show. Cole runs an 8 figure business selling moccasins for kids over at Bird Rock Baby and BJJ uniforms over at Gold BJJ. He is a former poker player turned entrepreneur and in this episode, we’re going to talk about what it takes to grow a footwear business to 8 figures. What You’ll Learn How much does it cost to start a footwear business How Cole grew this business from the ground up Cole’s philosophies on business

Books 296

Books Other eCommerce 296

Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. In fact, results from Retail TouchPoints’ latest Store Design & Experience Survey revealed that 58% of respondents plan to remodel and/or renovate a minimum of 11% of their store footprint through 2024.

Operations 332

Operations Omnichannel Customer Experience Consumer 332

RetailDive

APRIL 4, 2023

Cuts have hit distribution centers in Texas and Pennsylvania, as information about the total impact of layoffs slowly trickles out.

Information 145

Information 145

Salsify

APRIL 20, 2023

It’s an often regrettable but familiar fact of life, once famously summed up by patriarch Abraham “Grandpa” Simpson in a classic episode of a certain beloved animated series — and a great illustration of the challenges facing brands who don’t engage in recurring brand assessment campaigns.

Omnichannel 135

Omnichannel 135

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eCommerce

Forrester eCommerce

APRIL 18, 2023

“Get more data” isn’t a strategy. A winning marketing data strategy has to be specific and detailed. Learn more in this preview of my CX North America session.

Customer 369

Customer Marketing B2C 369

Wiser

APRIL 10, 2023

As a retailer, getting shoppers into your store is the first big hurdle, but then comes an even more complex beast— getting them to make a purchase. One essential component of this is using the best retail assortment strategy for your store. For some retailers, simply offering a wide variety of items is the key, even if they’re somewhat unrelated.

Retail 145

Retail Clothing Reference Accessories 145

My Wife Quit Her Job

APRIL 4, 2023

Today, I have a very special guest back on the show, Sam Dogen. Sam is the owner of the popular personal finance blog Financial Samurai. He’s also a published author and his last book, “Buy This, Not That” hit the Wall Street Journal Bestseller List. In this episode, we talk about passive income investments and how to manage your money in the current economic climate.

Books 296

Books Blog Management Other 296

Retail TouchPoints

APRIL 20, 2023

Digital luxury platform Saks is doubling down on the success of its exclusive Limitless membership program for top clients with expanded services and benefits, including access to members-only experiences and one-of-a-kind merchandise. The invite-only program requires at least six store visits a year and a “spend threshold in the six figures ,” according to Harper’s Bazaar.

Jewelry 326

Jewelry Events Travel eCommerce 326

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Marketing