November, 2024

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Looming Trade War Is Upending Supply Chains

Practical eCommerce

U.S.-imposed tariffs and changes in China trade relations force brand managers to rethink sourcing. The post Looming Trade War Is Upending Supply Chains appeared first on Practical Ecommerce.

Supplies 119
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2025 Top Ecommerce Trends | Salsify

Salsify

2023 saw ecommerce take center stage. 2024 saw consumers asking for more — of everything. More sales and marketing personalization. More product options. More ways to connect with businesses on-demand.

eCommerce 158
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Primark Brings Back the Grinch Cafe

365 Retail

This festive season, Primark has teamed up with Dr. Seuss once again to deliver a Grinch-tastic experience for customers. The retailer has launched its largest-ever Grinch collection, available now in stores across all 17 Primark markets, and opened themed Grinch Cafes at six UK locations, making it easier than ever to celebrate a mischievous “Grinch-mas.

Gifts 109
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TikTok Touts Results of IP Enforcement Efforts

Retail TouchPoints

Facing an impending (although not certain) ban in the U.S., as well as persistent regulatory scrutiny globally for everything from child privacy to forced labor, TikTok could use some positive news coverage. So to nudge things in the right direction, the social platform has shared details about its successes in protecting intellectual property rights on its Shop ecommerce platform.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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This Holiday Season, Gift Consumers Compelling Creative  

Forrester eCommerce

Advertising spend is big during the holiday season, but the key ingredient of persuasive advertising – compelling creative – is scarce.

Gifts 367
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Keyword Volume: Google vs. Semrush vs. Ahrefs

Practical eCommerce

Keyword search volume metrics are imprecise and vary among the three principal sources. The post Keyword Volume: Google vs. Semrush vs. Ahrefs appeared first on Practical Ecommerce.

eCommerce 121

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Product Feed Management for eCommerce Success with Feedonomics - EP007

Groove

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Matt Dornfeld from Feedonomics.com In this engaging episode, Matt Dornfeld, Senior Director of Global Partnerships at Feedonomics, joins host Ethan Giffin to explore the intricacies of omni-channel eCommerce, data management, and evolving marketing strategies. Dornfeld shares his journey from Scubana to BigCommerce, where he helped drive the acquisition of Feedonomics, ultimately overseeing global partnerships.

eCommerce 425
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Fujitsu’s CX Transformation: A Blueprint for B2B Success

Forrester eCommerce

As a global B2B technology and services company, Fujitsu has long recognized the importance of customer experience (CX) in driving business success.

B2B 395
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Expand Your Business Globally with FastSpring’s Latest Cross-Border Payment Solutions Featuring WeChat Pay

FastSpring

Global business expansion isn’t as simple as adding a checkout to a webpage. Businesses need to consider the complexities of cross-border transactions like: the most common regional payment methods, fees for cross-border transactions, regulations around selling digital goods , and if buyers are actually in the region they appear to be. Failure to consider the nuances of global cross-border payments in e-commerce can result in dangerous pitfalls like high and unexpected tax bills in new regions,

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How Network Detection and Response Can Protect Retailers from Cybercrime

Retail TouchPoints

The past year has been brutal for big retailers when it comes to cybercrime. Breaches have compromised customer records, disrupted online sales and caused network outages that impacted customer deliveries. It’s not as though these companies had no defenses. They did. The alarming reality is that hackers are adopting new methodologies to overcome traditional defensive technologies – and are succeeding.

Retail 290
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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E-Commerce Holiday Shipping: Balancing Cost And Reliability

lateshipment

The truth of shipping becoming a defining factor in the customer experience, especially during the holidays cannot be stressed enough. This is because most of the orders during the holiday season are by customers who rely on timely gift-giving deliveries. These customers are so invested in them that a single instance of delay or any other delivery issue for that matter can lead to customer churn and lost costs.

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562: US Sellers Rejoice! The Govt Just Destroyed Temu And Shein

My Wife Quit Her Job

In this episode, I cover the new de minimus rules that level the playing field with Temu, why your favorite bargain finds might disappear and the surprising winners in this e-commerce shakeup. What You’ll Learn How Temu Has Been Able To Dominate Ecommerce In The US The new changes to the deminimus rules Why these changes hurt Temu and Shein Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

eCommerce 156
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Disrupting the eCommerce Industry with Jason Nyhus of Shopware - EP008

Groove

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Jason Nyhus from Shopware In this episode of eCommerce Masters, host Ethan Giffin welcomes Jason Nyhus, GM of Shopware North America, for an engaging conversation about the eCommerce landscape. Jason shares his 25-year journey in the industry, highlighting the lessons he’s learned and the unique value Shopware brings to merchants.

eCommerce 448
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Balancing AI and Humanity: Insights from KM’s Biggest Events in 2024

Forrester eCommerce

Knowledge Management (KM) is experiencing an exciting transformation fueled by the merging of generative AI and human-centered practices.

Events 440
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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FastSpring Announces Partnership With Nexus to Help Game Publishers Quickly Succeed With D2C

FastSpring

FastSpring is proud to announce a partnership with Nexus , a leading platform for supporting content creators and monetizing games, where both companies have joined forces in order to help game publishers materially grow profits with their own creator-powered, custom designed, and hosted web shops. The companies have integrated FastSpring’s global localized payments and compliance platform with Nexus’ industry leading creator-powered web shops.

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The Login Effect: The Role of Customer Authentication Psychology in Retail Success 

Retail TouchPoints

Picture this: You’re about to buy something online, but the site doesn’t remember who you are, so you go buy your item elsewhere, or just not at all. What might sound like an unlikely scenario happens all the time – a FIDO Alliance study found that U.S. consumers abandon a purchase and stop accessing an online service because they can’t remember their passwords 4.76 times per day on average.

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6 Steps To Take When An E-commerce Delivery Goes Wrong

lateshipment

With heightened order volumes and tight shipping deadlines, it is natural for e-commerce businesses to expect high customer service inquiries and frustrations from delivery issues during the holiday season. But you can’t let these things slide as ensuring a seamless delivery experience is essential to keep customers happy and coming back. While delays and other delivery issues cannot be prevented, you can definitely have a well-prepared customer service strategy to ensure a smooth post-purchase

eCommerce 130
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User Generated Content (UGC) vs. Produced Content: What every marketer should know

ROI Revolution

If you are a marketer in 2024, you have probably been hearing and talking about user generated content for quite some time. It may be taking over your creative calendar this year, and that trend is not likely to stop. However, are there times where user generated content does not reign supreme? With the current value of UGC, does brand-produced content still have a place in well-guided marketing strategies?

Marketing 142
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Mastering eCommerce Feed Management to Boost Your Sales

Groove

More than ever before, eCommerce businesses are relying on optimized product feeds to ensure that accurate, compelling information is readily available across multiple platforms. Product feed optimization can increase sales and visibility while creating a simpler, faster shopping experience for customers. Without proper data feed management, it may be tough to keep up with competitors in today’s challenging digital market.

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The Future Of B2B Buying Will Come Slowly… And Then All At Once

Forrester eCommerce

In a short 18 months 89% of B2B buyers report they are using genAI in their purchase process. Providers haven't yet seen a large impact on their revenue engine but should expect to see smarter buyers making more considered decisions faster.

B2B 430
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10 Major Shopping Holidays in China: What Global Sellers Need to Know

FastSpring

China is home to some of the largest shopping events in the world, and understanding these key holidays is essential for businesses that are targeting this vast market. These events are more than just sales — they are massive ecommerce festivals that drive consumer behavior, presenting significant opportunities for even SaaS, software, mobile game, and other digital product companies to boost revenue.

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Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer

Retail TouchPoints

The decision to close all its stores in 2020 could have been seen as a rare failure for beloved childrenswear brand Hanna Andersson. But instead, the 40 -year-old company turned its new digital-first status into an opportunity to enhance the customer experience by: Transitioning store managers into online personal shoppers who offer one-on-one shopping and styling advice; Leveraging its newly honed ecommerce chops to launch a resale marketplace that has made Hanna Andersson the most resold child

Customer 289
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From Rigid To Resilient: Why Enterprises Need Modular Commerce Now

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.

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2024 Holiday Shipping Guide: Deadlines, Surcharges, and Smart Strategies for E-commerce Businesses in the US and Canada

lateshipment

The holiday season is almost here, just T-23 days as we are writing this article away from things getting really hectic. For e-commerce businesses, this means it’s time to prepare for the busiest time of the year. And remember, early preparation is key to ensuring a smooth holiday season. So, in this blog, we’ve covered a comprehensive holiday schedule in the form of information on shipping deadlines and peak season surcharges for the 2024 season.

eCommerce 130
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Expectations for Cyber Five 2024 Across Google, Amazon, Meta, and More

CPC Strategy

Ecommerce Expectations for Cyber Five 2024 Across Google, Amazon, Meta, and More By Andy Taylor Nov 06 2024 It’s already November but Cyber Monday is still nearly a month away, as the 2024 calendar pushed Thanksgiving to November 28 from November 23 a year prior. This makes for the shortest stretch between Thanksgiving and Christmas Day since 2019, and while it should go without saying, a lot has happened since then.

Blog 111
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Standard vs. Custom BigCommerce Themes: Which Is Right for Your Store?

Groove

How important is a website's visual design? While it may not be the most important factor when it comes to SEO rankings , the appearance of a website is highly important when you want to make the right impression on your customers. And that makes it essential to choose the right theme. With BigCommerce, you have the option to use pre-designed standard themes or build your own custom themes.

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Forrester’s US End Of Year Holiday Season Forecast

Forrester eCommerce

Forrester’s US end of year holiday season forecast for 2024 is live! Forrester defines holiday retail sales as the purchase of durable and nondurable goods that consumers make during November and December. These sales don’t include automotive and gasoline sales or spending on services, such as food and drink services at restaurants.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Going Global: Why a Localized Checkout Is Key to SaaS Success

FastSpring

In the SaaS industry, the checkout experience can make or break a sale. A seamless, localized checkout process is crucial for converting potential customers, especially in global markets. Focusing on these three key areas can help your SaaS business win more customers: Language. Payment methods. Currency display. FastSpring is a merchant of record that can help you easily grow your business internationally.

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Puma Brings Immersive Entertainment Flagship to Las Vegas

Retail TouchPoints

Puma has unveiled a new flagship concept that includes activations, customization services and other tech-powered elements. Located at the BLVD , a new retail and entertainment destination in the heart of the Las Vegas Strip, this is the global sports brand’s second U.S. flagship. The 25,000-square-foot space spans three floors and represents Puma’s much broader “brand elevation strategy,” according to Arne Freundt, CEO of Puma.

Apparel 311
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Branded Return and Exchange Portal: What Makes One And How It Works

lateshipment

A high return rate is a concern for any e-commerce business. However, most brands still don’t have a proper returns system in place to optimize the final leg of the post-purchase loop. In most cases, customers who initiate returns didn’t expect things to go this way in the first place, thus, the key is to NOT make the returns process even more stressful for them.

eCommerce 130
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Nirvana launches ‘Best’ and new look 

TalkingRetail

Nirvana has launched ‘Nirvana Best’, its first-ever Amber Ale (0.5% ABV) and its take on a quintessentially British best bitter. Available in 500ml bottles and keg, the beer also features Nirvana’s new bold look – soon to be featured across its now eight-strong range.

Retail 98
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.