Forrester eCommerce
AUGUST 15, 2024
Forrester’s top ten cloud trends for 2024 report is out. No one will be surprised that AI figures prominently. Yet there are other fundamental shifts in play — the rise of the intelligent edge, increased cloud compliance complexity, and (finally!) mature multicloud networking offerings.
Retail TouchPoints
AUGUST 29, 2024
Value-seeking consumers trading down, strategically waiting for discounts and choosing low-cost Chinese shopping apps will soften holiday sales growth to 2% year over year (YoY) both in the U.S. and globally, according to the Salesforce Shopping Index , which analyzes data from more than 1.5 billion global consumers on retail sites. While holiday sales grew 3% YoY in 2023, reaching $1.17 trillion , Salesforce predicts global sales for November through December 2024 will reach $1.19 trillion , wi
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RetailDive
AUGUST 26, 2024
The company is leveraging Bed Bath & Beyond’s deep name recognition and plans to develop a gallery of retail brands ranging from luxury to off-price.
RetailWire
AUGUST 25, 2024
The Coffee Bean & Tea Leaf is taking advantage of the fall season with a new menu available until October 31, 2024. The seasonal offerings include a variety of beverages designed to align with the themes of an autumn experience.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
TalkingRetail
AUGUST 22, 2024
Spar and Marie Curie are encouraging people to bake their favourite cakes, hold a tea party and raise vital funds to help ensure more people, whatever their illness, get the end of life care they urgently need.
Groove
AUGUST 9, 2024
You got the sale, but now it’s all about the follow-through. If automation isn’t a part of your eCommerce email marketing strategy , you could be missing out on valuable revenue. Whether you’re just getting started or are looking to jumpstart performance, we’ve outlined these five tips for post purchase email automation that will point you toward success.
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Retail TouchPoints
AUGUST 27, 2024
As with many other retail sales “seasons,” formerly hard-and-fast dates about when back-to-school (BTS) selling starts — and perhaps more importantly, when it stops — have become more nebulous in recent years. BTS purchases certainly are starting earlier: according to the National Retail Federation (NRF) survey conducted by Prosper Insights & Analytics, more than half ( 55% ) of consumers already had started buying school items in July.
My Wife Quit Her Job
AUGUST 7, 2024
In this episode, my partner Toni and I discuss whether starting a content creation business, whether it be a blog, Youtube channel, or podcast is worth it today given all the changes with Google and artificial intelligence. What You’ll Learn The real reason content creators are quitting Is it worth it to make content creation your full time job The best way to create content today Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the
Fastr
AUGUST 15, 2024
Hold on to your hat; we're dropping some serious knowledge bombs on the future of ecommerce web development, workflows, site performance, & user experience.
FastSpring
AUGUST 6, 2024
We spoke with FastSpring’s Senior Director of Tax Rachel Harding about why having FastSpring serve as your merchant of record greatly simplifies your relationship to managing indirect global taxes. She recently assisted a European software company that was contacted by African taxing authorities inquiring about an unpaid tax liability. It became complicated quickly, but by partnering with FastSpring as a merchant of record , we were able to simplify it back down for them.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Groove
AUGUST 9, 2024
BigCommerce natively supports three types of global product feeds: top sellers, new products and featured products. Although global product feeds have several benefits, many of our clients were looking for more customization. From promotional landing pages to unique groupings, custom product feeds can help clients reach specific audiences on unique pages across their sites.
Forrester eCommerce
AUGUST 6, 2024
With the July 19th incident that impacted CrowdStrike Falcon® customers globally, CrowdStrike has significantly damaged customer trust. CrowdStrike’s initial Post Incident Review outlines a number of reasonable steps they plan to take to regain that trust including: Improved testing protocols Staged deployments External QA of both its code and its end-to-end processes.
Retail TouchPoints
AUGUST 23, 2024
The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the year ending in late October 2023. An estimated 369 of those resulted in confirmed data disclosure. From ‘credential stuffing’ to phishing to exploitation of vulnerabilities, cybercriminals have many options to violate consumer data privacy, disrupt store and warehousing operations and execute denial of service.
Salsify
AUGUST 6, 2024
When three celestial bodies line up — for example, the sun, the moon, and Earth — the results can be pretty amazing, ranging from high tides to eclipses. Scientists have a special word for this phenomenon: syzygy.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
My Wife Quit Her Job
AUGUST 27, 2024
In this episode, Toni and I discuss how the recent Google monopoly ruling will affect the ecommerce landscape. We also discuss the latest announcements between Amazon, TikTok and Pinterest. Enjoy! What You’ll Learn How the Google monopoly ruling will play out in the next few years How the potential breakup of Google will affect ecommerce The implications of the TikTok/Amazon partnership Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run
FastSpring
AUGUST 13, 2024
Apple has revised its App Store rules to be better compliant with the European Union’s Digital Markets Act (DMA), but the fees associated with Apple’s revisions are still considerably high according to an article from The Verge. After Apple was charged in June by EU antitrust regulators for not complying with the DMA , Apple released updates to their StoreLink External Purchase Link Entitlement on August 8, 2024.
Groove
AUGUST 9, 2024
eCommerce blogging can be a fantastic way to increase website traffic. The reason? Successful eCommerce blogs share valuable information and expertise with prospective customers. That information improves trust, increases brand loyalty and leads to more purchases. So why isn't every business including blogging in their eCommerce marketing strategy ?
Forrester eCommerce
AUGUST 1, 2024
Business and technology leaders are gearing up to spend in the coming year. Making the most of modest budget hikes will take cross-functional collaboration, a willingness to part with outdated tech, and strategic experimentation with (and beyond) AI.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Retail TouchPoints
AUGUST 15, 2024
Retail cooperative Ace Hardware has unveiled a new experiential store concept, dubbed Elevate Ace, that will roll out to all new and existing stores over the next five years, supported by a $1 billion investment. The new store design was unveiled at the retailer’s fall convention in Chicago earlier this month, which brought together more than 17,600 Ace Hardware retailers and industry professionals to celebrate the brand’s 100th anniversary.
Salsify
AUGUST 20, 2024
An effective social media marketing strategy is all about entertaining and informing your customers while maintaining a distinctive, relatable “vibe.” And these days, few are low-key vibing quite as hard as Duolingo’s adored, sassy-meets-snarky mascot, Duo the Owl.
My Wife Quit Her Job
AUGUST 21, 2024
Today I have my friend, Yoni Mazor back on the show. In this episode we dive into the latest Amazon updates and uncover what might be Amazon’s sneakiest fee increase yet—decide for yourself if the e-commerce giant is pulling a fast one on sellers. What You’ll Learn Amazon’s new refund and reimbursement policy The hidden costs on selling on Amazon Click here to join Getida and get $400 in free reimbursements Sponsors SellersSummit.com – The Sellers Summit is the ecommerce
Fastr
AUGUST 29, 2024
UrbanStems is no wallflower! Explore how this online floral retailer leverages non-stop A/B testing to optimize its site, experiences, & year-round sales.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Groove
AUGUST 26, 2024
Internal site search refers to the tools and strategies used to index and display results within a single website. Our benchmarking has shown that users who interact with this feature are 3 to 5 times more likely to become customers. Many of the visitors who use internal site search have high intentions of making a purchase. These buyers already know the product or service that they want; now, they're comparing brands since they know how much they're willing to spend.
Forrester eCommerce
AUGUST 13, 2024
Chances are that your organization is lying to itself about the quality of the customer experience (CX) it provides. But this lie is so pleasant, so comforting, that organizations continue to tell it even as the problems it creates pile up.
Retail TouchPoints
AUGUST 9, 2024
“Generative AI” has been a key phrase in PR and media for the past 18 months. However, a panel of venture capital (VC) and tech investors revealed during the Retail Innovation Conference & Expo this past June that they’re taking a more long-term view of AI. They’re focusing less on mind-bending consumer-facing experiences , like those found while using platforms like ChatGPT or DALL-E , and more on tangible business uses cases that drive concrete results.
Salsify
AUGUST 22, 2024
At first glance, product information management (PIM) and product experience management (PXM) software solutions may seem like comparable offerings. But a closer look highlights some critical core distinctions.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
My Wife Quit Her Job
AUGUST 17, 2024
About 20 years ago, I went back home to visit my Mom over the summer and I happened to run into an old classmate from high school. And back in the day, this classmate of mine wasn’t known to be the brightest guy in school. I remember one time, a group of us were chatting and taking turns sharing our SAT scores and when it came to his turn, he said that he got a 700.
SheerID
AUGUST 12, 2024
SheerID survey shows that gated, exclusive offers for consumer communities are the key to winning – and keeping – new customers in a price-shopping economy.
Groove
AUGUST 23, 2024
Email Marketing is the process of building a list of interested contacts, and sending them engaging content related to your products or services. Getting a website visitor to share their contact information with your brand can be difficult, but once you have gained their trust you will want to keep them engaged. In this blog we will discuss why you may not being seeing the results you were expecting with your email marketing efforts, and how Klaviyo's vast library of tools and integrations can h
Forrester eCommerce
AUGUST 1, 2024
Modern Application Development Services Defined Clients want more autonomy to better control their own innovation and development capabilities to build modern and up-to-date custom applications.
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
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