Sat.Apr 07, 2018 - Fri.Apr 13, 2018

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Automation, AI, And Robotics Are Critical CIO Targets

Forrester eCommerce

We’ve just released a major new report, The CIO’s Guide To Automation, AI, And Robotics. We find that, to stay ahead, CIOs, CTOs, CDOs, and other executives integrating leading-edge technologies into their companies’ operations and business models must turn their attention to automation technologies, including intelligent machines, robotic process automation (RPA) bots, artificial intelligence, and physical […].

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How To Start An Online Store Or Boutique & The Best Shopping Cart To Use On A Budget

My Wife Quit Her Job

If you are currently selling on Ebay, Etsy or Amazon and you want to start your own ecommerce store, you are probably overwhelmed by the vast number of options at your disposal. Should I pay for an all in one shopping cart solution? Which cart is the best? Should I run my store on WordPress with an ecommerce plugin? Which plugin is the best? Should I use a free open source cart and host my own website?

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User Engagement: The Most Important Metric You Aren’t Tracking for Your SaaS Business (and how to do so)

Kissmetrics

** Click here to check out Sherlock – our recently released product on Product Hunt now **. User engagement is the lifeblood of every SaaS business. Whether you run a light, freemium prosumer app; or a heavy, enterprise B2B app – the success of your business is dependent on the engagement level of your user base. This is because the business model of SaaS is based on retention.

Events 279
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With $30 million Series B funding, Zaius continues to focus on serving our customers

Optimizely

. We’re excited to share that we raised $30 million in a Series B investment led by Insight Venture Partners. Based in New York, Insight has backed companies like Shopify, ExactTarget, Twitter, Gainsight, Zenefits, and more — so we’re quite literally in good company. Our previous investors Matrix Partners , Underscore VC , and Leaders Fund also participated in the round, which brings our total funding to $50 million.

B2C 199
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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A Social Take On Social Selling

Forrester eCommerce

Social selling is one of my B2B Marketing and Sales team’s top inquiry topics. We’ve also helped numerous clients plan and execute effective social selling programs. Given this and the recent report that Mary Shea just published, New Tech: B2B Social Selling Tools, Q1 2018, I thought now would be a great time to touch […].

B2B 341
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204: The Best Way To Launch A Successful Product On Amazon Today With Casey Gauss

My Wife Quit Her Job

Today I’m thrilled to have Casey Gauss on the show. Casey is the founder of Viral Launch which is both a software company and an Amazon product launch service. They have two main software tools called market intelligence and product discovery which help you find profitable products to sell on Amazon and their launch service has catapulted many clients onto the front page of Amazon search.

Marketing 196

More Trending

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Why B2C Marketers Need to Own All Customer Data

Optimizely

Does this sound familiar? Your B2C brand has a big sale coming up to move excess women’s shoe inventory and make room for next season’s styles. You want to send out a compelling sale offer to drive traffic to your site and convince people to buy high heels. Seems simple? Not quite. In order to do that, you need access to your customer data. You have to know who has purchased women’s shoes in the past year, along with anyone who has browsed those products on your site or liked shoe-related social

B2C 186
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What Question Must Your Messaging Answer?

Forrester eCommerce

Account-based marketing (ABM), demand generation, social selling, channel marketing, go-to-market strategy, marketing mix, campaign execution and almost anything that today’s B2B marketer worries about hinges on having relevant content that engages your buyers. My colleague, Ryan Skinner, defines content marketing as: A marketing strategy where brands create interest, relevance, and relationships with customers by producing, […].

B2B 300
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Why Your Chatbot Must Speak With Your Brand’s ‘Voice’

RTP blog

By Adam Blair, Executive Editor When your advertising slogan is “Just the right amount of wrong,” and your commercials feature a combination of kinky S&M imagery with bunnies, puppies and kittens romping through the halls of your hotel, you just can’t have a boring chatbot. That’s why the Cosmopolitan of Las Vegas created Rose, a bot that is “witty, sassy, bossy and confident — exactly who you would want to show you around Las Vegas,” according to Mamie Peers, VP of Digital Marketing for the

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How to Use Facebook Messenger to Sell More E-Commerce Products

Kissmetrics

Facebook Messenger currently has more than 1.3 billion monthly active users. Not only that, but 2 billion messages are sent back and forth between end users and businesses every month. This is a huge opportunity to move consumers through the sales funnel and to boost your sales. Now that Facebook Messenger has introduced the ability to purchase products directly through the app , the opportunity is even larger than before.

eCommerce 225
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Why I build my own crowdfunding website with Woocommerce instead of using Kickstarter

Ecommerce Platforms

While planning the crowdfunding for my latest project Not A Factory I was faced with a dilemma when I went looking for a good crowdfunding platform. I wanted to I focussed mostly on the European market (I am from the Netherlands myself) so it needed to be in English, but also support multiple payment options. Because what most people don't know is that paying with creditcard isn't very popular at all in the Netherlands and Germany.

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Apple’s Brand Playbook Unlocked

Forrester eCommerce

Do you want to be like Apple? In 2010, Apple ranked as the 17th most valuable brand in the world. Just three years later, it had garnered the top spot and has remained there. Since 2010, Apple’s brand value has increased at a compound annual growth rate of 36%, while the entire “brandscape” has grown […].

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HubSpot Topic Clusters and the Future of SEO

Groove

With constant algorithm updates and conflicting advice from SEOs, creating a content strategy can leave brands with more questions than answers. Although a lot has changed, it’s important to understand that the future of SEO driven by the way humans search, and not search engines. The shift from formal keywords to conversational search inquiries is revolutionizing how search engines index content.

SEO 159
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Get Web Traffic Without Relying on Google – or Spending a Dime

Kissmetrics

As of this month, Google had almost 75% of the search engine market share , which means that far more people are looking for information on Google than on any other search engine. So, if you have a new website, you should be putting most of your energy into ranking on Google, right? Well, let’s look at it this way: If you were traveling from the East Coast to the West Coast, would you only take a single road?

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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RTP Editors Share Their Top RIC18 Sessions To Watch

RTP blog

With the 2018 Retail Innovation Conference less than three weeks away, retailers from all over the country (and globe) will have the opportunity to hear how the industry’s most disruptive brands and innovative thinkers are raising the bar for all merchants. The event’s keynote speeches, breakout sessions and hands-on workshops will give attendees insights, best practices and ideas that they can apply to their own retail business.

eCommerce 150
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Two Important Video Questions Answered

Forrester eCommerce

Brands know that video resonates with their buyers, but if you’re new to producing video, the format can be daunting. There’s a great opportunity for B2B marketers to use video to help distill and showcase their company’s big ideas. In our report A Blueprint For Successful B2B Video Marketing we outline 3 steps that marketers […].

B2B 273
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Build Popups More Easily With The New Klaviyo Form Builder

Klaviyo

Growing your engaged email list is critical to growing your business, and signup forms are an essential tool for building that list of subscribers. Of the various signup options, popups are generally more effective at visitor conversion than embedded forms (one study found them up to 400% more effective), so it’s no wonder that most ecommerce websites utilize them for lead capture.

Apparel 132
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Easyship Spotlight: The Easiest Way to Ship Worldwide

A Better Lemonade Stand

In this Easyship review we’re discussing in detail what Easyship does to make shipping worldwide as easy as possible for ecommerce merchants. The post Easyship Spotlight: The Easiest Way to Ship Worldwide appeared first on A Better Lemonade Stand.

Shipping 129
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Nordstrom’s Acquisitions Show Personalization Will Continue To Be Critical For A Winning Customer Experience

RTP blog

By Tom O’Keefe, 4-Tell Nordstrom has long been synonymous with the words ‘Customer Experience.’ Defining what it means to provide the white glove treatment — and proving that it equates to a fiercely loyal customer base — businesses have always looked to them for strategies to enhance the customer experience. This is why Nordstrom’s recent acquisitions of BevyUp and MessageYes are intriguing.

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The CIAM Implications Of The Facebook/Cambridge Analytica Scandal

Forrester eCommerce

My fellow Forrester analysts have been covering the data and privacy implications of the Facebook/Cambridge Analytica scandal in several excellent blog posts, such as this one and this from yesterday but this scandal has highlighted some CIAM-specific implications that CISOs and CMOs need to assess, particularly around the future role of social login.

Blog 247
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How to Drive Users to Checkout With Design

SellBrite

Driving conversions falls at the intersection of development, design, and marketing. This convergence is tricky. Picture this: You work hard to make the interface of your e-commerce site slick and responsive and to simplify the buying process. But for reasons outside your control, after lots of activity, the only thing you hear from some of your customers is crickets.

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The Beginner’s Guide to Selling on Amazon with Amazon FBA: 2018 Edition

Bootstrapping Ecommerce

This guide will take you through the steps of understanding what Amazon FBA is, how it works and how you can start selling through it. The post The Beginner’s Guide to Selling on Amazon with Amazon FBA: 2018 Edition appeared first on Bootstrapping Ecommerce.

eCommerce 118
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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5 things CPG shoppers want from your brand

Salsify

By 2025, CPG is expected to account for 20% of total digital revenue. Consumers expect CPG brands and manufacturers to tailor product experiences to the further-fragmenting methods of digital shopping, according to a recent Salsify survey. At the core, requires creating a competitive product experience, to include convenience, information, and community.

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Zuckerberg vs. US Senate, Round 1: Reasonable Expectations

Forrester eCommerce

“…would not reasonably expect.” Those four words form the basis of a fair and ethical data practice. Today, as he was questioned by the Senate Judiciary and Commerce Committees, Mark Zuckerberg made it clear that, even now, he isn’t concerned with what users might reasonably expect him to do with their data, as long […].

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5 Facebook Retargeting Ads That Combat Abandoned Carts

ecomdash

As an online retailer, you know the struggle with abandoned shopping carts all too well. Find out how to implement five Facebook retargeting ads that combat abandoned carts and help recover those lost sales. Read more. The post 5 Facebook Retargeting Ads That Combat Abandoned Carts appeared first on ecomdash.

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Default Segments For Making Money Fast

Klaviyo

Segmentation is the cornerstone of effective digital marketing. It gives us the ability to cluster our customers into small groups to whom we can send highly targeted, personalized communication. In fact, segmentation is so effective that in January of this year, Klaviyo customers earned 11x higher revenue per recipient on segmented emails vs. email blasts to their entire mailing list.

Games 104
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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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ShopTalk 2018: Lessons in hope, reality and denial

Steve Dennis

With my time at the ShopTalk 2018 gathering in Las Vegas now behind me, I decided to forego my original plan to write a more detailed summary of “key” take-aways. For one thing, there are a number of excellent summaries out there already. Like this one. Or this. Or CoreSight’s thorough recap of each day. Also, it’s a fair amount of work.

eCommerce 103
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Where To Invest Your Adtech And Martech Dollars

Forrester eCommerce

As a B2C marketer, do you know how you should spend your technology budget? Where should you invest and from which technologies should you divest? These questions can keep marketers up at night as they think about ways to provide contextually relevant experiences to their consumers. However, nearly two dozen Forrester colleagues and I just […].

B2C 220
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Stock Keeping Unit (SKU) meaning - Why is SKU important?

TradeGecko

If you’ve recently started selling products, you might be wondering, ‘What is an SKU’? SKU, meaning Stock Keeping Unit, is a term that is typically used when talking about inventory management. Managing inventory with SKUs is important for any business that sells products.

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How to Increase Revenue With Thank You Emails

Klaviyo

Thank you emails, or what some people call post-purchase emails, are surprisingly one of the most engaging emails in email marketing. They’re almost always opened, providing an opportunity to set the stage for customer retention and future purchases. In this post, I’m going to go over the benefits of sending a thank you email and ways to optimize them to help you increase customer retention.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.