iQmetrix
FEBRUARY 28, 2022
For many in North America, the pandemic limited both consumers and retailers to online and contactless retail experiences. As the world reopens—depending on where you live—stores are starting to see an increase in foot traffic. But these past few years have changed customers’ expectations and behaviors forever, and retailers need to keep up or ideally get ahead of that curve.
Salsify
FEBRUARY 28, 2022
Pickup or delivery? What about a mix of both digital shopping options?
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Forrester eCommerce
MARCH 3, 2022
Government-led data privacy and security consultations gave birth to new regulations over the past 6 months in China. While these are starting to be enforced, 2022 will see the launch of even more data-related regulations (Figure 1). Firms operating in China are looking for guidance on how to adjust their data-related policies as they need […].
Retail TouchPoints
FEBRUARY 28, 2022
The NFT space is heating up, and brands across the retail realm are eager to show their innovation in the quickly blossoming category. Just look at the Super Bowl’s roster of advertisers for a small sampling of the diverse brands diving head-first into the metaverse. As demand on the brand side increases, so does demand on the creator side. That’s why firms like Panoramic Ventures are focusing on investing in companies that support the acceleration of the NFT and blockchain market.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
BigCommerce
MARCH 1, 2022
At BigCommerce, we provide the platform for brands to build, innovate and grow their businesses.
Groove
MARCH 4, 2022
Analyzing Klaviyo vs Omnisend. Looking for the right email marketing and SMS tool for your eCommerce business? You’ve landed on the right page! Klaviyo and Omnisend are both viable options. In this blog, we’re comparing Klaviyo vs Omnisend to help you better evaluate the main features of each tool and uncover what’s best for your business. Klaviyo vs Omnisend Features. 1.
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Retail TouchPoints
MARCH 4, 2022
Reasor’s Foods has reduced cart abandonment among its online shoppers with the deployment of a white-label meal planning solution from GroceryShopii. Since integrating the solution into its RecipeToTable meal planning option in summer 2021, shoppers using it are 5X more likely to complete their ecommerce transactions compared to non-users. These consumers also make twice as many visits to the Reasor’s site and spend 8.6% more when recipes drive their shopping experiences.
BigCommerce
MARCH 4, 2022
On the heels of NRF, the BigCommerce team headed west to make its stake at eTail West 2022 in Palm…
Groove
MARCH 3, 2022
What Is Data-Driven Decision Making? Data-driven decision making involves businesses taking advantage of the statistics, metrics and data that they have available to direct their business decisions. Utilizing business intelligence metrics based on company and customer data allows businesses of all kinds to make smarter decisions internally and externally.
Forrester eCommerce
FEBRUARY 28, 2022
CISOs and their teams in Europe and worldwide are either already experiencing cybersecurity impacts from the war in Ukraine and the sanctions imposed on Russian and Belarusian actors – or they soon will. If you haven’t already, here are the cybersecurity-related steps to take right now, plus some pitfalls to avoid: At the risk of […].
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
FEBRUARY 28, 2022
Alibaba has Singles Day and Amazon has Prime Day , and now Walmart is making its own mark on the calendar with an exclusive event to promote the Walmart+ subscription service. On Feb. 24, the retailer unveiled a new online savings event, Walmart+ Exclusive Access, offering members savings of up to 40% on an array of goods, from Melissa & Doug toys to MSI Bravo gaming laptops and NordicTrack Studio Bikes with touchscreen and iFIT.
My Wife Quit Her Job
MARCH 2, 2022
I’m really excited to have Yuliya Veligurskaya on the show. Yuliya is a student in my Create A Profitable Online Store course and she runs a near 7 figure brand selling unique jewelry, bags, and accessories over at StudioCult.co. Even though jewelry, bags, and accessories are one of the hardest products to sell online, Yuliya has managed to create a successful ecommerce business without selling on Amazon.
Groove
MARCH 2, 2022
In order to understand the elements that impact the performance of your Shopify SEO), you need to understand the factors upon which that score is judged. Once we define what SEO is, we will discuss what you can do to modify and improve your Shopify SEO ranking. What is SEO? Definition: According to Wikipedia , SEO, or Search Engine Optimization, is defined as “The process of improving the quality and quantity of website traffic to a website or a web page from search engines.
Forrester eCommerce
FEBRUARY 28, 2022
Risk management leaders in Europe and worldwide are already being impacted by the war in Ukraine and the sanctions imposed on Russian and Belarusian actors. Forrester analysts provide their guidance in this post.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail TouchPoints
MARCH 4, 2022
Around the world there are more than 10 million short-term rental properties on the market through platforms like Airbnb and Vrbo. Former HGTV producers turned Airbnb Hosts Annie Sloan and Mikel Hubbard want to make those spaces shoppable with their new online marketplace The Host Co. , which helps hosts create an online store to sell anything in their property — from the snacks in the fridge to the art on the walls.
lateshipment
FEBRUARY 28, 2022
Today’s customers are no longer just interested in shopping with you and collecting their orders after simply waiting for them. They expect you to engage with them throughout the order delivery lifecycle via transactional shipping notifications. However, if you’re anything like most e-commerce businesses, you are unwillingly neglecting the post-purchase, creating a big post-purchase CX gap.
GetElastic
MARCH 3, 2022
Editor's Note: This post was originally published July 29th, 2019 and has been updated for relevancy. After significant hype with the rise of cryptocurrencies, there was a ‘Blockchain winter.’ The predictions for rapid adoption by 2020 never materialized; however, the underlying technology, Blockchain, still holds promise, especially in the B2B payments space.
Forrester eCommerce
MARCH 3, 2022
Be ready to explore the Data Mesh blind side. This post won’t be popular, and will be certainly controversial. But there is an elephant in the room that needs attention. Working in and leading data management and governance teams is like living in a perpetual group therapy session. Technology complaints arise, but the underlying friction […].
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
Retail TouchPoints
MARCH 4, 2022
Without question, the pandemic has changed the way consumers shop. The number of online purchases has skyrocketed, with many people embracing the “click-and-collect” method. On the business side meanwhile, retailers are now expected to deliver services that are not only convenient and safe but also more personalized. To that point, it has been reported that 91% of consumers now prefer brands that offer recommendations and deals relevant to them as individuals.
lateshipment
FEBRUARY 26, 2022
Running an e-commerce business is tough. Rather than just acquiring a customer, you need to make sure you repeat sales with them to run a profitable venture. Here’s where the customer experience (CX) you provide can come in handy to ensure retention and increase lifetime value. However, disruptions in your shipping such as delivery exceptions and failed deliveries, which happen out of your control can play spoilsport in your CX efforts.
Ecommerce Platforms
MARCH 3, 2022
Phone cases are everywhere. And the demand for phone cases is constantly rising because of new phone version releases, old phones, broken cases, an increase in population, and new customers getting into the market (like teenagers with their first phones). If you're interested in learning how to start a phone case business, now is the right time. In fact, there has never really been a bad time to sell phone cases.
Forrester eCommerce
MARCH 3, 2022
Governments have more employee data but aren’t translating it into insights or action. That was a key finding in our Forrester report, Government Employee Experience In 2021, in which we describe global government employee experience (EX) trends. As in previous years, we cut Forrester’s future of work (FoW) survey data for government employees and compared results […].
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail TouchPoints
MARCH 4, 2022
Dollar Genera l has announced plans to create approximately 10,000 net new positions during fiscal 2022, a 6% increase of its total workforce. This hiring surge is credited to Dollar General’s forecasted growth of new stores, distribution centers and its private fleet. Dollar General’s fiscal year ends Feb. 3, 2023. In December 2021, Dollar General announced plans for significant expansions and upgrades to its store footprint, including: • More than 1,000 new store openings; • 1,750 store remode
Salsify
MARCH 1, 2022
The new Salsify Enhanced Content Software Development Kit (SDK) will help retailers establish and manage enhanced content connections to support retailer and brand conversion growth. Today marks Salsify's launch of the Enhanced Content Software Development Kit (SDK), a self-service solution that helps retailers establish a connection to add Salsify Enhanced Content to their websites.
Ecommerce Platforms
MARCH 4, 2022
Whether you’re new to digital marketing or a seasoned pro, the tools you use for your email marketing strategy never cease to be important. One example of such a tool is Optinmonster. This software enables list building using all kinds of different techniques. For instance, scroll boxes, floating bars, lightbox pop-ups, gamified wheels, and more. It's also popular for its wide range of templates, ease of use, and the ability to create non-interruptive ads.
Forrester eCommerce
MARCH 3, 2022
Les entreprises européennes n’investissent pas assez dans l’expérience client, car elles considèrent que son amélioration ne mérite pas la priorité que lui accordent leurs homologues globaux. C’est une erreur.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail TouchPoints
MARCH 1, 2022
The recent expansion of the metaverse has sparked innovators’ imaginations. This virtual 3D world is well known to gamers who don their VR goggles and play, totally immersed in the environment created from a developer’s imagination. And now, Facebook’s recent evolution into Meta will offer people the ability to socialize, collaborate and interact in other ways inside a virtual world.
RetailDive
MARCH 1, 2022
Nearly half of consumers polled by payments processor Fiserv bought more digital gift cards than physical ones amid the COVID-19 pandemic, but a slight majority still favor the hard copy version.
Ecommerce Platforms
MARCH 3, 2022
Whether your company is in Canada or you'd like to ship to Canadian customers, it's important to find a Canada-focused fulfillment service that provides fast shipping, high-quality storage environments, and affordable rates. The goal of this article is to identify fulfillment services with a solid presence inside Canada. That means warehouses in Canada, or at least fulfillment centers on the American border.
Forrester eCommerce
MARCH 2, 2022
What Is A Marketing Resource Management (MRM) Solution? A tool or suite of tools that enables marketers to manage planning and budgeting, project and program management, collaboration and calendaring, content production, asset management, and performance analytics. Why Do Marketers Need MRM? First, the most glaring and acute issue is that the 2020 pandemic forced companies […].
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
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