Sat.Feb 26, 2022 - Fri.Mar 04, 2022

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5 Great Ways for Telecom Retailers to Re-Engage Customers

iQmetrix

For many in North America, the pandemic limited both consumers and retailers to online and contactless retail experiences. As the world reopens—depending on where you live—stores are starting to see an increase in foot traffic. But these past few years have changed customers’ expectations and behaviors forever, and retailers need to keep up or ideally get ahead of that curve.

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Digital Shopping Options: What’s Next for Pickup and Delivery? | Salsify

Salsify

Pickup or delivery? What about a mix of both digital shopping options?

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Navigate China’s New Data and AI Regulations

Forrester eCommerce

Government-led data privacy and security consultations gave birth to new regulations over the past 6 months in China. While these are starting to be enforced, 2022 will see the launch of even more data-related regulations (Figure 1). Firms operating in China are looking for guidance on how to adjust their data-related policies as they need […].

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How Can Brands Capitalize on NFTs? VC Firm Spotlights 3 Trends

Retail TouchPoints

The NFT space is heating up, and brands across the retail realm are eager to show their innovation in the quickly blossoming category. Just look at the Super Bowl’s roster of advertisers for a small sampling of the diverse brands diving head-first into the metaverse. As demand on the brand side increases, so does demand on the creator side. That’s why firms like Panoramic Ventures are focusing on investing in companies that support the acceleration of the NFT and blockchain market.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Announcing the 2021 BigCommerce Partner Awards Winners

BigCommerce

At BigCommerce, we provide the platform for brands to build, innovate and grow their businesses.

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Klaviyo vs Omnisend: A Comparison of Features

Groove

Analyzing Klaviyo vs Omnisend. Looking for the right email marketing and SMS tool for your eCommerce business? You’ve landed on the right page! Klaviyo and Omnisend are both viable options. In this blog, we’re comparing Klaviyo vs Omnisend to help you better evaluate the main features of each tool and uncover what’s best for your business. Klaviyo vs Omnisend Features. 1.

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Incorporating Online Meal Planning Solution Boosts Transaction Completion 5X for Grocery Retailer

Retail TouchPoints

Reasor’s Foods has reduced cart abandonment among its online shoppers with the deployment of a white-label meal planning solution from GroceryShopii. Since integrating the solution into its RecipeToTable meal planning option in summer 2021, shoppers using it are 5X more likely to complete their ecommerce transactions compared to non-users. These consumers also make twice as many visits to the Reasor’s site and spend 8.6% more when recipes drive their shopping experiences.

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BigCommerce Turns Up the Heat in Palm Springs at eTail West 2022

BigCommerce

On the heels of NRF, the BigCommerce team headed west to make its stake at eTail West 2022 in Palm…

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The Ultimate Guide To Data-Driven Decision Making

Groove

What Is Data-Driven Decision Making? Data-driven decision making involves businesses taking advantage of the statistics, metrics and data that they have available to direct their business decisions. Utilizing business intelligence metrics based on company and customer data allows businesses of all kinds to make smarter decisions internally and externally.

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Take These Steps To Prepare For And Handle The Cybersecurity Effects Of The War In Ukraine

Forrester eCommerce

CISOs and their teams in Europe and worldwide are either already experiencing cybersecurity impacts from the war in Ukraine and the sanctions imposed on Russian and Belarusian actors – or they soon will. If you haven’t already, here are the cybersecurity-related steps to take right now, plus some pitfalls to avoid: At the risk of […].

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Walmart+ Creates its Own Shopping Holiday Following Amazon Prime Price Increase

Retail TouchPoints

Alibaba has Singles Day and Amazon has Prime Day , and now Walmart is making its own mark on the calendar with an exclusive event to promote the Walmart+ subscription service. On Feb. 24, the retailer unveiled a new online savings event, Walmart+ Exclusive Access, offering members savings of up to 40% on an array of goods, from Melissa & Doug toys to MSI Bravo gaming laptops and NordicTrack Studio Bikes with touchscreen and iFIT.

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394: Her Jewelry And Accessory Brand Exploded Using This Strategy With Yuliya Veligurskaya

My Wife Quit Her Job

I’m really excited to have Yuliya Veligurskaya on the show. Yuliya is a student in my Create A Profitable Online Store course and she runs a near 7 figure brand selling unique jewelry, bags, and accessories over at StudioCult.co. Even though jewelry, bags, and accessories are one of the hardest products to sell online, Yuliya has managed to create a successful ecommerce business without selling on Amazon.

Jewelry 156
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Shopify SEO Standards & Best Practices for eCommerce

Groove

In order to understand the elements that impact the performance of your Shopify SEO), you need to understand the factors upon which that score is judged. Once we define what SEO is, we will discuss what you can do to modify and improve your Shopify SEO ranking. What is SEO? Definition: According to Wikipedia , SEO, or Search Engine Optimization, is defined as “The process of improving the quality and quantity of website traffic to a website or a web page from search engines.

Shopify 195
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Here’s How To Update Your Risk Management Posture Given The War In Ukraine

Forrester eCommerce

Risk management leaders in Europe and worldwide are already being impacted by the war in Ukraine and the sanctions imposed on Russian and Belarusian actors. Forrester analysts provide their guidance in this post.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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New Marketplace The Host Co. Wants to Make Airbnb Amenities Shoppable

Retail TouchPoints

Around the world there are more than 10 million short-term rental properties on the market through platforms like Airbnb and Vrbo. Former HGTV producers turned Airbnb Hosts Annie Sloan and Mikel Hubbard want to make those spaces shoppable with their new online marketplace The Host Co. , which helps hosts create an online store to sell anything in their property — from the snacks in the fridge to the art on the walls.

Arts 297
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Salsify Launches Innovative Software Development Kit for Enhanced Content | Salsify

Salsify

The new Salsify Enhanced Content Software Development Kit (SDK) will help retailers establish and manage enhanced content connections to support retailer and brand conversion growth. Today marks Salsify's launch of the Enhanced Content Software Development Kit (SDK), a self-service solution that helps retailers establish a connection to add Salsify Enhanced Content to their websites.

Retail 148
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Crypto-Commerce: Banking on Blockchain for B2B Payments

GetElastic

Editor's Note: This post was originally published July 29th, 2019 and has been updated for relevancy. After significant hype with the rise of cryptocurrencies, there was a ‘Blockchain winter.’ The predictions for rapid adoption by 2020 never materialized; however, the underlying technology, Blockchain, still holds promise, especially in the B2B payments space.

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NFTs: Fun Stocking Stuffers Or A Lump Of Coal?

Forrester eCommerce

What are NFTs, really? What’s in it for brands? What are the key challenges? Here's a quick recap of our recent webinar on NFTs.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Do Retail Algorithms Enhance Efficiency or Exclusivity?

Retail TouchPoints

Without question, the pandemic has changed the way consumers shop. The number of online purchases has skyrocketed, with many people embracing the “click-and-collect” method. On the business side meanwhile, retailers are now expected to deliver services that are not only convenient and safe but also more personalized. To that point, it has been reported that 91% of consumers now prefer brands that offer recommendations and deals relevant to them as individuals.

Retail 289
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Why High-Quality, Relevant Product Pages Are More Important Than Ever | Salsify

Salsify

A product page (or product detail page ) displays information about a product that helps consumers understand what it is and why they should buy it.

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Walmart's third-party fulfillment business grew 500% last year

RetailDive

The retailer hopes to grow its seller base and their sales with logistics services, which in turn can help boost its nascent advertising business.

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Exposing the Data Mesh Blind Side

Forrester eCommerce

Be ready to explore the Data Mesh blind side. This post won’t be popular, and will be certainly controversial. But there is an elephant in the room that needs attention. Working in and leading data management and governance teams is like living in a perpetual group therapy session. Technology complaints arise, but the underlying friction […].

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Dollar General Expansion Plans Expected to Create 10,000 Net New Jobs

Retail TouchPoints

Dollar Genera l has announced plans to create approximately 10,000 net new positions during fiscal 2022, a 6% increase of its total workforce. This hiring surge is credited to Dollar General’s forecasted growth of new stores, distribution centers and its private fleet. Dollar General’s fiscal year ends Feb. 3, 2023. In December 2021, Dollar General announced plans for significant expansions and upgrades to its store footprint, including: • More than 1,000 new store openings; • 1,750 store remode

Retail 278
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15 Shipping Notifications to Enhance Post-Purchase CX

lateshipment

Today’s customers are no longer just interested in shopping with you and collecting their orders after simply waiting for them. They expect you to engage with them throughout the order delivery lifecycle via transactional shipping notifications. However, if you’re anything like most e-commerce businesses, you are unwillingly neglecting the post-purchase, creating a big post-purchase CX gap.

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Banana Republic launches baby, athletics categories

RetailDive

The retailer is expanding product offerings to meet a consumer whose apparel needs have been reshaped by a pandemic.

Apparel 130
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Government Agencies: Stop Sitting On EX Insights

Forrester eCommerce

Governments have more employee data but aren’t translating it into insights or action. That was a key finding in our Forrester report, Government Employee Experience In 2021, in which we describe global government employee experience (EX) trends. As in previous years, we cut Forrester’s future of work (FoW) survey data for government employees and compared results […].

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Through the Looking Glass: Touchscreen Access to the Metaverse

Retail TouchPoints

The recent expansion of the metaverse has sparked innovators’ imaginations. This virtual 3D world is well known to gamers who don their VR goggles and play, totally immersed in the environment created from a developer’s imagination. And now, Facebook’s recent evolution into Meta will offer people the ability to socialize, collaborate and interact in other ways inside a virtual world.

Travel 278
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How Support Reps Can Handle Failed Deliveries

lateshipment

Running an e-commerce business is tough. Rather than just acquiring a customer, you need to make sure you repeat sales with them to run a profitable venture. Here’s where the customer experience (CX) you provide can come in handy to ensure retention and increase lifetime value. However, disruptions in your shipping such as delivery exceptions and failed deliveries, which happen out of your control can play spoilsport in your CX efforts.

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What happened to Nordstrom Rack?

RetailDive

The department store's off-price business was a pioneer in the space and once buoyed the company. But lately it's been crashing.

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Recycle Opportunities To Make The Most Of Your B2B Investments

Forrester eCommerce

When you’re tracking B2B opportunities, some will inevitably take a detour. Learn how to manage those opportunities to successfully reengage these potential deals.

B2B 195
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.