Sat.Feb 26, 2022 - Fri.Mar 04, 2022

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5 Great Ways for Telecom Retailers to Re-Engage Customers

iQmetrix

For many in North America, the pandemic limited both consumers and retailers to online and contactless retail experiences. As the world reopens—depending on where you live—stores are starting to see an increase in foot traffic. But these past few years have changed customers’ expectations and behaviors forever, and retailers need to keep up or ideally get ahead of that curve.

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Digital Shopping Options: What’s Next for Pickup and Delivery? | Salsify

Salsify

Pickup or delivery? What about a mix of both digital shopping options?

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Navigate China’s New Data and AI Regulations

Forrester eCommerce

Government-led data privacy and security consultations gave birth to new regulations over the past 6 months in China. While these are starting to be enforced, 2022 will see the launch of even more data-related regulations (Figure 1). Firms operating in China are looking for guidance on how to adjust their data-related policies as they need […].

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How Can Brands Capitalize on NFTs? VC Firm Spotlights 3 Trends

Retail TouchPoints

The NFT space is heating up, and brands across the retail realm are eager to show their innovation in the quickly blossoming category. Just look at the Super Bowl’s roster of advertisers for a small sampling of the diverse brands diving head-first into the metaverse. As demand on the brand side increases, so does demand on the creator side. That’s why firms like Panoramic Ventures are focusing on investing in companies that support the acceleration of the NFT and blockchain market.

Consumer 322
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Announcing the 2021 BigCommerce Partner Awards Winners

BigCommerce

At BigCommerce, we provide the platform for brands to build, innovate and grow their businesses.

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Klaviyo vs Omnisend: A Comparison of Features

Groove

Analyzing Klaviyo vs Omnisend. Looking for the right email marketing and SMS tool for your eCommerce business? You’ve landed on the right page! Klaviyo and Omnisend are both viable options. In this blog, we’re comparing Klaviyo vs Omnisend to help you better evaluate the main features of each tool and uncover what’s best for your business. Klaviyo vs Omnisend Features. 1.

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Incorporating Online Meal Planning Solution Boosts Transaction Completion 5X for Grocery Retailer

Retail TouchPoints

Reasor’s Foods has reduced cart abandonment among its online shoppers with the deployment of a white-label meal planning solution from GroceryShopii. Since integrating the solution into its RecipeToTable meal planning option in summer 2021, shoppers using it are 5X more likely to complete their ecommerce transactions compared to non-users. These consumers also make twice as many visits to the Reasor’s site and spend 8.6% more when recipes drive their shopping experiences.

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BigCommerce Turns Up the Heat in Palm Springs at eTail West 2022

BigCommerce

On the heels of NRF, the BigCommerce team headed west to make its stake at eTail West 2022 in Palm…

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The Ultimate Guide To Data-Driven Decision Making

Groove

What Is Data-Driven Decision Making? Data-driven decision making involves businesses taking advantage of the statistics, metrics and data that they have available to direct their business decisions. Utilizing business intelligence metrics based on company and customer data allows businesses of all kinds to make smarter decisions internally and externally.

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Take These Steps To Prepare For And Handle The Cybersecurity Effects Of The War In Ukraine

Forrester eCommerce

CISOs and their teams in Europe and worldwide are either already experiencing cybersecurity impacts from the war in Ukraine and the sanctions imposed on Russian and Belarusian actors – or they soon will. If you haven’t already, here are the cybersecurity-related steps to take right now, plus some pitfalls to avoid: At the risk of […].

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Walmart+ Creates its Own Shopping Holiday Following Amazon Prime Price Increase

Retail TouchPoints

Alibaba has Singles Day and Amazon has Prime Day , and now Walmart is making its own mark on the calendar with an exclusive event to promote the Walmart+ subscription service. On Feb. 24, the retailer unveiled a new online savings event, Walmart+ Exclusive Access, offering members savings of up to 40% on an array of goods, from Melissa & Doug toys to MSI Bravo gaming laptops and NordicTrack Studio Bikes with touchscreen and iFIT.

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394: Her Jewelry And Accessory Brand Exploded Using This Strategy With Yuliya Veligurskaya

My Wife Quit Her Job

I’m really excited to have Yuliya Veligurskaya on the show. Yuliya is a student in my Create A Profitable Online Store course and she runs a near 7 figure brand selling unique jewelry, bags, and accessories over at StudioCult.co. Even though jewelry, bags, and accessories are one of the hardest products to sell online, Yuliya has managed to create a successful ecommerce business without selling on Amazon.

Jewelry 156
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Shopify SEO Standards & Best Practices for eCommerce

Groove

In order to understand the elements that impact the performance of your Shopify SEO), you need to understand the factors upon which that score is judged. Once we define what SEO is, we will discuss what you can do to modify and improve your Shopify SEO ranking. What is SEO? Definition: According to Wikipedia , SEO, or Search Engine Optimization, is defined as “The process of improving the quality and quantity of website traffic to a website or a web page from search engines.

Shopify 195
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Here’s How To Update Your Risk Management Posture Given The War In Ukraine

Forrester eCommerce

Risk management leaders in Europe and worldwide are already being impacted by the war in Ukraine and the sanctions imposed on Russian and Belarusian actors. Forrester analysts provide their guidance in this post.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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New Marketplace The Host Co. Wants to Make Airbnb Amenities Shoppable

Retail TouchPoints

Around the world there are more than 10 million short-term rental properties on the market through platforms like Airbnb and Vrbo. Former HGTV producers turned Airbnb Hosts Annie Sloan and Mikel Hubbard want to make those spaces shoppable with their new online marketplace The Host Co. , which helps hosts create an online store to sell anything in their property — from the snacks in the fridge to the art on the walls.

Arts 291
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Crypto-Commerce: Banking on Blockchain for B2B Payments

GetElastic

Editor's Note: This post was originally published July 29th, 2019 and has been updated for relevancy. After significant hype with the rise of cryptocurrencies, there was a ‘Blockchain winter.’ The predictions for rapid adoption by 2020 never materialized; however, the underlying technology, Blockchain, still holds promise, especially in the B2B payments space.

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Walmart's third-party fulfillment business grew 500% last year

RetailDive

The retailer hopes to grow its seller base and their sales with logistics services, which in turn can help boost its nascent advertising business.

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NFTs: Fun Stocking Stuffers Or A Lump Of Coal?

Forrester eCommerce

What are NFTs, really? What’s in it for brands? What are the key challenges? Here's a quick recap of our recent webinar on NFTs.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Do Retail Algorithms Enhance Efficiency or Exclusivity?

Retail TouchPoints

Without question, the pandemic has changed the way consumers shop. The number of online purchases has skyrocketed, with many people embracing the “click-and-collect” method. On the business side meanwhile, retailers are now expected to deliver services that are not only convenient and safe but also more personalized. To that point, it has been reported that 91% of consumers now prefer brands that offer recommendations and deals relevant to them as individuals.

Retail 284
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15 Shipping Notifications to Enhance Post-Purchase CX

lateshipment

Today’s customers are no longer just interested in shopping with you and collecting their orders after simply waiting for them. They expect you to engage with them throughout the order delivery lifecycle via transactional shipping notifications. However, if you’re anything like most e-commerce businesses, you are unwillingly neglecting the post-purchase, creating a big post-purchase CX gap.

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Banana Republic launches baby, athletics categories

RetailDive

The retailer is expanding product offerings to meet a consumer whose apparel needs have been reshaped by a pandemic.

Apparel 129
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Exposing the Data Mesh Blind Side

Forrester eCommerce

Be ready to explore the Data Mesh blind side. This post won’t be popular, and will be certainly controversial. But there is an elephant in the room that needs attention. Working in and leading data management and governance teams is like living in a perpetual group therapy session. Technology complaints arise, but the underlying friction […].

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Dollar General Expansion Plans Expected to Create 10,000 Net New Jobs

Retail TouchPoints

Dollar Genera l has announced plans to create approximately 10,000 net new positions during fiscal 2022, a 6% increase of its total workforce. This hiring surge is credited to Dollar General’s forecasted growth of new stores, distribution centers and its private fleet. Dollar General’s fiscal year ends Feb. 3, 2023. In December 2021, Dollar General announced plans for significant expansions and upgrades to its store footprint, including: • More than 1,000 new store openings; • 1,750 store remode

Retail 273
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How Support Reps Can Handle Failed Deliveries

lateshipment

Running an e-commerce business is tough. Rather than just acquiring a customer, you need to make sure you repeat sales with them to run a profitable venture. Here’s where the customer experience (CX) you provide can come in handy to ensure retention and increase lifetime value. However, disruptions in your shipping such as delivery exceptions and failed deliveries, which happen out of your control can play spoilsport in your CX efforts.

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Salsify Launches Innovative Software Development Kit for Enhanced Content | Salsify

Salsify

The new Salsify Enhanced Content Software Development Kit (SDK) will help retailers establish and manage enhanced content connections to support retailer and brand conversion growth. Today marks Salsify's launch of the Enhanced Content Software Development Kit (SDK), a self-service solution that helps retailers establish a connection to add Salsify Enhanced Content to their websites.

Retail 129
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Government Agencies: Stop Sitting On EX Insights

Forrester eCommerce

Governments have more employee data but aren’t translating it into insights or action. That was a key finding in our Forrester report, Government Employee Experience In 2021, in which we describe global government employee experience (EX) trends. As in previous years, we cut Forrester’s future of work (FoW) survey data for government employees and compared results […].

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Through the Looking Glass: Touchscreen Access to the Metaverse

Retail TouchPoints

The recent expansion of the metaverse has sparked innovators’ imaginations. This virtual 3D world is well known to gamers who don their VR goggles and play, totally immersed in the environment created from a developer’s imagination. And now, Facebook’s recent evolution into Meta will offer people the ability to socialize, collaborate and interact in other ways inside a virtual world.

Travel 273
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What happened to Nordstrom Rack?

RetailDive

The department store's off-price business was a pioneer in the space and once buoyed the company. But lately it's been crashing.

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How to Start a Phone Case Business (With No Prior Experience)

Ecommerce Platforms

Phone cases are everywhere. And the demand for phone cases is constantly rising because of new phone version releases, old phones, broken cases, an increase in population, and new customers getting into the market (like teenagers with their first phones). If you're interested in learning how to start a phone case business, now is the right time. In fact, there has never really been a bad time to sell phone cases.

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Recycle Opportunities To Make The Most Of Your B2B Investments

Forrester eCommerce

When you’re tracking B2B opportunities, some will inevitably take a detour. Learn how to manage those opportunities to successfully reengage these potential deals.

B2B 195
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.