Salsify

OCTOBER 29, 2020

The demand for an omnichannel commerce experience is driving brands to rethink their commerce strategies.

Omnichannel 78

Omnichannel 78

Optimizely

OCTOBER 29, 2020

The average eCommerce website conversion rate is about 2.8 percent. That’s pretty rough. If retailers want to pump that figure up, it is critical for them to reexamine their site and seek out simple yet effective ways to increase their conversions. From landing pages to navigation to checkout flow essentials, sellers must go through their store with a fine-toothed comb to identify and remove areas of friction.

Merchant Services 284

Merchant Services eCommerce Shipping Costs Shipping 284

FastSpring

OCTOBER 27, 2020

As the demand for software grows for online shoppers, so does the expectation for a seamless direct to consumer (D2C) experience. D2C not only offers personalization and elevates the buyer experience for your customers, but also gives your business complete control over how you choose to position, market, and ultimately sell your products. It’s a win-win!

Consumer 136

Consumer eCommerce Marketing Customer Data eCommerce 136

Forrester eCommerce

OCTOBER 28, 2020

In 2021, Forrester predicts 30% of blockchain projects will make it into production with the majority of those run on enterprise platforms. Find out more in our 2021 blockchain predictions.

Technology 514

Technology Customer 514

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Kissmetrics

OCTOBER 29, 2020

According to Smart Insights , 45 percent of companies don’t have a clearly defined digital marketing strategy; 17 percent of companies have a digital marketing strategy in place, but it’s separate from their marketing plan. This means 62 percent of companies are unprepared. They don’t have the strategy, tactics, or tools they need to market their business well.

Marketing 363

Marketing Document Channel Social Media 363

Retail TouchPoints

OCTOBER 26, 2020

This year’s surge in ecommerce has put strains on both supply chains and websites, and retailers now are guessing what challenges they will face as fall and winter bring the threat of a COVID-19 resurgence as well as the usual holiday rush. With ecommerce traffic unlikely to wane anytime soon, retailers need to harden their operations to prepare for a potential holiday rush.

Operations 336

Operations eCommerce Retail Fashion 336

Forrester eCommerce

OCTOBER 30, 2020

As executive teams put more pressure on internal teams to speed digital transformation in 2021, how will software developers respond? Find out in our 2021 predictions for software development.

Operations 505

Operations Customer 505

Kissmetrics

OCTOBER 26, 2020

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. WordPress is the world’s most popular CMS platform. According to a 2020 study, 455 million sites worldwide are powered by WordPress. It’s what I use to manage my blog here at NeilPatel.com, as well as my other sites and ventures.

Definition 363

Definition Live Chat Recommendation Management 363

Retail TouchPoints

OCTOBER 27, 2020

IKEA has partnered with Google Cloud to improve it technological capabilities, including the implementation of AI and machine learning tools, upgrading omnichannel capabilities and exploring new customer service offerings. The retailer already was using Google Cloud to help scale operations during the coronavirus pandemic and will continue looking into new possibilities.

Omnichannel 325

Omnichannel Customer Customer Experience Recommendation 325

BigCommerce

OCTOBER 27, 2020

Have you ever dreamt of starting an online business but were confronted with a few small problems?

eCommerce 402

eCommerce 402

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Forrester eCommerce

OCTOBER 26, 2020

In 2021, culture issues, budgets, and vendor shifts will be top priorities for cybersecurity leaders. Learn more in our 2021 cybersecurity predictions.

Customer 545

Customer 545

Kissmetrics

OCTOBER 27, 2020

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. A decade ago, clouds were white puffy things we pointed at in the sky. Today, I suppose that’s still true. But “the cloud” means something completely different. It started as a buzzword, but now, it’s not uncommon to hear it in an afternoon conversation over coffee.

Document 363

Document Recommendation Mobile Other 363

Groove

OCTOBER 27, 2020

There are so many factors to consider when designing an eCommerce website. To help you get started, we're sharing 5 website design best practices to help you create a unique and engaging shopping experience for your customers. Website Design Best Practices: 5 Ways To Improve UX. Before launching a website , we ensure that all of our clients' sites follow these website design best practices: Show your UVP on the home page.

Improvements 263

Improvements Mobile Web Design Shopping Carts 263

Retail TouchPoints

OCTOBER 30, 2020

Walmart has removed guns and ammunition from its sales floors due to isolated incidents of “civil unrest,” according to CNBC. The retailer will continue selling the items in the stores that carry them, which account for approximately half its footprint. “We have seen some isolated civil unrest and as we have done on several occasions over the last few years, we have moved our firearms and ammunition off the sales floor as a precaution for the safety of our associates and customers,” said Walmart

Presentation 290

Presentation Customer Retail Operations 290

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Forrester eCommerce

OCTOBER 29, 2020

Marketing leaders should embrace the new reality and look for ways to adapt their current approach to in-person events, while exploring ways to innovate their virtual event experience. They also need to pay attention to the underpinning infrastructure and integrate teams, processes, and technology.

Events 459

Events B2B Technology Marketing 459

Kissmetrics

OCTOBER 25, 2020

If you are looking to scale up your marketing, you will need talented people that can take charge of and execute your strategy. But should you build your own in-house marketing team or hire an agency partner? There are compelling reasons for both, and it mostly depends on your situation. Read on to find out which decision is better for you. The Benefits of Working With a Digital Marketing Agency.

Marketing 361

Marketing Channel Reference Social Media 361

BigCommerce

OCTOBER 30, 2020

Shopify has almost become synonymous with ecommerce. For good reason.

Shopify 409

Shopify eCommerce Platforms eCommerce 409

Retail TouchPoints

OCTOBER 27, 2020

BigCommerce has partnered with Deliverr to enable retailers selling on virtually any marketplace to offer two-day delivery. The solution provider also has partnered with Wish to add an additional marketplace integration and has launched Channel Manager, a platform feature designed to help retailers manage their omnichannel sales presence. BigCommerce retailers selling on Wish can now utilize Deliverr’s two-day fulfillment to get the Wish two-day tag on their listings.

BigCommerce 289

BigCommerce Fulfillment Omnichannel Channel 289

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

Forrester eCommerce

OCTOBER 28, 2020

Agencies in 2021 will begin to resemble software companies, offering combinations of creative and media products bundled with the services to manage them. Read our predictions for agencies in 2021.

Technology 459

Technology Management B2C Marketing 459

Kissmetrics

OCTOBER 27, 2020

Climbing a mountain takes months or years of hard work from training to actually hiking the mountain. If you want to build a website for your business, it’s no different. Most of the articles that I write on my blogs are catered towards intermediate to experienced marketers and those with a business website. But that’s not fair. Some of my readers are just preparing to take their first steps up the marketing mountain , some who only have their first domain name registrar confirmation.

Social Media 331

Social Media Blog Download Recommendation 331

Groove

OCTOBER 28, 2020

As a Premier Magento Agency , our team of developers created a HubSpot Magento Integration to help eCommerce businesses sync valuable customer and order data from their Magento stores into HubSpot. Integrating this data allows businesses to better market their brand to their audience. HubSpot Magento Integration: What Is It? The HubSpot Magento Integration by Groove Commerce is a great tool for businesses that want to transfer data from their Magento store into HubSpot.

Magento 220

Magento Shopping Carts Download eCommerce 220

Retail TouchPoints

OCTOBER 29, 2020

Seeking to strengthen its competitive position, Bed Bath & Beyond will introduce 10 new private label brands as it scales back its reliance on coupons. The retailer also plans to invest $250 million to improve the 450 stores that deliver 60% of the retailer’s revenue, and another $250 million for revamping its supply chain over the next three years.

Supplies 271

Supplies Omnichannel Technology Improvements 271

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Forrester eCommerce

OCTOBER 27, 2020

Our research shows that innovation leaders grow 3.6 times faster than the industry average. These innovation leaders, among other things, embrace emerging technologies and leverage them for business model innovation. In order to embrace technologies, you first need to understand which technologies are out there, how mature they are, what you can use them for, […].

Technology 447

Technology Other Customer 447

Kissmetrics

OCTOBER 27, 2020

You’ve started a business, brand, or website, and it’s time for you to start distributing content. Congratulations. What you might not be thinking about is how to find a font that represents your brand. Sure, you know you’ll need to learn certain skills like how to write a blog. But fonts might not be high on your to-do list — and they should be.

Download 330

Download Mobile Blog Other 330

lateshipment

OCTOBER 30, 2020

The fact that this year’s holiday season is happening amidst a global pandemic itself is a challenge for everyone as it is unprecedented. Customers are confused between spending on products that they’re craving and saving money by just going for the need of the situation. Shipping carriers are already straining their capacity due to social distancing norms and supply-chain restrictions.

Shipping 243

Shipping Small Business Retail Marketing Retail 243

Retail TouchPoints

OCTOBER 26, 2020

GameStop will now offer customers a buy now, pay later payment option across its more than 3,300 U.S. retail stores, online and via its mobile app. The video game retailer has deployed this service, which allows shoppers to pay in four interest-free payments, through a partnership with global payments provider and shopping service Klarna. GameStop also will be featured in Playing for Keeps, Klarna’s immersive gaming event series, which will be livestreamed on Twitch on Oct. 27 and 29.

Payment Services 263

Payment Services Games Accessories Apparel 263

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

Forrester eCommerce

OCTOBER 30, 2020

As insurers contend with an unpredictable virus and its economic consequences, promising pathways to prosperity will reveal themselves.

Customer 482

Customer 482

Kissmetrics

OCTOBER 26, 2020

Warren Buffet once said, “Price is what you pay. Value is what you get.”. Having a solid value proposition is one way your company can illustrate and introduce its value upfront. In just a few sentences, your company’s value proposition should describe your main selling point and draw in customers. A good value proposition tells your customers what they can expect to gain by doing business with you.

eCommerce 303

eCommerce Improvements Shipping Costs Customer 303

My Wife Quit Her Job

OCTOBER 28, 2020

Today I’m thrilled to have Chalene Johnson on the show. Chalene is a New York Times bestselling author, lifestyle expert and top health podcaster with over 20 million downloads. She also holds the Guinness book of world records for having starred in the most fitness videos ever. Chalene is truly an inspiration to us all and in this interview, we’re going to learn how she achieved her success.

Books 156

Books Download eCommerce Marketing 156

Retail TouchPoints

OCTOBER 28, 2020

The troubled $16.2 billion acquisition of Tiffany by global luxury giant LVMH , which has devolved into suits, countersuits and threats, could still be salvaged. Citing unnamed sources close to the negotiations, CNBC reported that the companies are in “indirect conversations” to settle, possibly for a lower purchase price. The deal’s revised terms would price Tiffany stock at $130 to $133 per share, down from the $135 per share that had originally been offered in November 2019.

Travel 261

Travel Fashion Consumer Marketing 261

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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