BigCommerce

APRIL 11, 2022

You have a great idea, a great product and all signs point to your new company moving past being an…

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eCommerce BigCommerce 345

Retail TouchPoints

APRIL 12, 2022

Over the last two years, the retail industry evolved faster than we could’ve imagined. Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.

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Omniconvert

APRIL 11, 2022

Learn how to segment your customers based on the buying patterns you identify so you can communicate more effectively. The post How to Segment Your Customers appeared first on Omniconvert Ecommerce Growth Blog.

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Forrester eCommerce

APRIL 14, 2022

[This post was coauthored by Christy Lano.] Forrester’s latest report on the state of fintech shows that funding for fintech companies not only rebounded (from a decidedly down year in 2021) but has skyrocketed to new, historic heights. To dive deeper into this research, we’re looking at specific fintech companies and — more importantly — […].

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Customer 370

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

BigCommerce

APRIL 12, 2022

Your new company features a great product and there’s genuine hope and excitement among your team about the days ahead.

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eCommerce 429

Retail TouchPoints

APRIL 11, 2022

DSW parent company Designer Brands, Inc. (DBI) is the latest retailer to turn up the volume on its private label business in hopes of driving long-term growth, saying that it wants to transform from a “retailer to a brand builder.”. The company — which operates 650 locations under the DSW Designer Shoe Warehouse and The Shoe Company banners —announced plans to nearly double sales of its owned brands, from 19% of the business to one-third by fiscal 2026 (the fiscal year ending January 30, 2027).

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Forrester eCommerce

APRIL 13, 2022

What Is Going On? One of our less pleasant responsibilities here at Forrester is commenting on serious business, security, or technical failures in the digital and IT industry. Due to its duration and the implications for a subset of the user base, the current Atlassian outage rises to that level. Atlassian is staking its future […].

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Customer 370

Groove

APRIL 14, 2022

The Tools Behind The Scenes of The Best B2B Websites. Creating a beautiful B2B eCommerce website takes a lot of work. There are many tools that go into creating a seamless back end experience and positive front end experience for customers. In this blog, we’re sharing a few of the eCommerce solutions that some of the best B2B websites leverage so that your online store can compete with the best of the best.

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Retail TouchPoints

APRIL 13, 2022

Walmart has named John Rainey to the role of EVP and CFO, effective June 6, 2022. Rainey joins Walmart from PayPal , where he currently serves as CFO and EVP, Global Customer Operations. He succeeds Brett Biggs, who is leaving Walmart to pursue opportunities in both the for-profit and nonprofit sectors. At PayPal, Rainey is responsible for all of PayPal’s financial operations and leads the Global Customer Operations team in its efforts to deliver top-notch service experiences through its custome

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Ecommerce Platforms

APRIL 13, 2022

A significant advantage of Shopify over the competition is its library of beautiful, modern, responsive themes. You can choose from hundreds of themes, with designs made for industries like fashion, sporting goods, outdoor adventure, blogging, electronics, and more. But many users encounter the question of how to change themes in Shopify. After all, new Shopify installations already come with a default theme, so you'll have to change out that one if it doesn't work for your brand.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Forrester eCommerce

APRIL 12, 2022

Just like with self-managed infrastructure, the key to surviving SaaS outage is knowing the risks, implementing strategies to mitigate and control those risks, and then testing your strategy to make sure it works and everyone knows how to execute in the case of crisis.

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Groove

APRIL 11, 2022

Tips For Developing An eCommerce Website. Developing an eCommerce website takes A LOT of work, so let’s cut to the chase. If your in-house team needs additional help with building a site or you’re interested in learning more about what it takes to develop an eCommerce website, then read on. However, if your team doesn’t have the resources to build a site on their own, don’t worry.

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Retail TouchPoints

APRIL 15, 2022

Kohl’s has reportedly received a $9 billion takeover offer from Franchise Group , the parent company of The Vitamin Shoppe and Buddy’s Home Furnishings , three people familiar with the matter told Reuters. The offer values Kohl’s at $69 per share, slightly lower than the $70 per share Hudson’s Bay Co. said it is willing to pay but still well above Kohl’s April 11 share price of $57.24.

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Ecommerce Platforms

APRIL 14, 2022

E-learning is a booming industry. In fact, the market hit record growth in 2020, reaching $250 billion. With the innovation of AI, augmented learning, and the increasing popularity of SaaS, more and more companies are looking to integrate e-learning into their business strategy. That said, if you're a Shopify store owner, you might already sell digital products online.

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Payments Shopify Payment Services Webinar 196

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Forrester eCommerce

APRIL 11, 2022

B2B organizations should evaluate their paid media advertising maturity across six competencies: advertising strategy, talent and technology, audience savvy, brand/demand interlock, measurement and testing, and creative excellence.

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B2B Technology Marketing 361

My Wife Quit Her Job

APRIL 13, 2022

Today is special because it’s the 400th episode of the My Wife Quit Her Job podcast! Can you believe that I’ve been publishing this podcast religiously once per week for 8 years? During this period, I’ve met and chatted with 100s of successful entrepreneurs at length. I’ve been invited to speak at many conferences, and the podcast has opened many doors for me over the years.

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Retail TouchPoints

APRIL 11, 2022

In January, at the height of the Omicron surge and in the midst of pandemic-driven supply chain woes, McKinsey & Company published an exploration of the ways in which companies are “vulnerable” to supply chain disruption. Likewise, Deloitte shared its perspective on the evolving employment landscape and how retailers are working to “convert pandemic struggles into strengths.”.

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Retail Shipping Costs Live Chat Supplies 306

ROI Revolution

APRIL 12, 2022

It’s time to surge past the uncertainty and wariness caused by the pandemic and charge ahead with confidence that you’re making the right moves to grow your business. That’s why we surveyed 170+ digital marketing professionals from brands and retailers in a wide range of industries and business types to determine the top trends, initiatives, and concerns for marketers this year.

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

Forrester eCommerce

APRIL 13, 2022

IT change management has been a significant source of debate over the years. I can say that change management is the number one source of the most uncomfortable, stressful, and irritating moments throughout my career. On one side, we have the IT service management (ITSM) thinking, which primarily focuses on a well-defined manual process, with […].

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My Wife Quit Her Job

APRIL 13, 2022

Etsy is well known as the premiere marketplace for buying and selling handmade, custom and vintage goods. If you want to sell your own arts and crafts, Etsy is an excellent starter platform with over 80 million active buyers. However, Etsy is not the only option when it comes to selling handmade products. This post will explore 14 Etsy alternatives and sites like Etsy that are as good or better for making money.

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Retail TouchPoints

APRIL 14, 2022

No7 Beauty Company is embarking on a project to streamline its product development, with a focus on product innovation, customer satisfaction, speed to market and corporate social responsibility (CSR). The retailer will deploy the Bamboo Rose multi-enterprise product and supply chain platform. “We are excited to partner with Bamboo Rose who will play a key role in digitizing and simplifying our end-to-end product management process through seamless digital communication,” said Stefan Pacel, Dire

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Omniconvert

APRIL 15, 2022

Discover new eCommerce strategies that help your online business grow sustainably in a world where customer experience is crucial. The post New eCommerce Strategies to Grow your Business appeared first on Omniconvert Ecommerce Growth Blog.

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eCommerce Customer Experience Blog Customer 147

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Forrester eCommerce

APRIL 12, 2022

63% of organizations were breached in the past year, and it cost them an average of $2.4M per breach.

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Operations Customer 370

My Wife Quit Her Job

APRIL 12, 2022

If you are tired of getting your Amazon products knocked off, the Amazon Transparency program will solve most of your counterfeit problems for a small fee. Launched back in 2017, the Amazon Transparency Program was created to protect brands and to ensure that customers receive genuine products. While it takes several steps to set up, Amazon’s Transparency program has proven to be an effective solution to stop hijackers, piggybackers and counterfeiters alike.

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Customer 156

Retail TouchPoints

APRIL 14, 2022

Privacy has always been a hot topic, but recently temperatures have been rising. From the Facebook Files to Netflix’s documentary The Social Dilemma , we now understand more than ever how social networks and search engines utilize our data not only to sell us products and services but also to promote ideology, opinions, and political views. As consumers, enterprises and governments evolve to a privacy-first mindset, the retailers and brands that allow the consumer to dictate how, when and what t

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Consumer Recommendation eCommerce Definition 295

SheerID

APRIL 13, 2022

A new survey by Forrester Consulting shows the impact of 3rd party data deprecation and how marketers are responding by investing in zero-party data.

Marketing 158

Marketing 158

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

Forrester eCommerce

APRIL 14, 2022

For more than 20 years, the MQL (marketing qualified lead) has been the focus of most B2B revenue processes. But it fails in providing actionable insight and drives misalignment across various functions in the process. In part 1 of a four-part blog series, we explore why the MQL era is antiquated and needs to end immediately.

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My Wife Quit Her Job

APRIL 9, 2022

Today I’m thrilled to have my long-time friend Joe Saul Sehy on the show. Joe is a former financial adviser, the host of the popular Stacking Benjamins podcast and the author of the best-selling book Stacked: Your Super Serious Guide to Money Management. Joe is one of the most successful podcasters and bloggers that I know and in this episode, you’ll learn about Joe’s unique approach to content and building wealth.

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Retail TouchPoints

APRIL 14, 2022

For the first time in its history, Amazon will charge U.S. sellers using its Fulfillment by Amazon (FBA) services a 5% per-item surcharge designed to address fast-rising costs, particularly for fuel. Amazon detailed the changes, which take effect April 28, 2022, here. The country’s inflation rate reached 8.5% on an annual basis in March, according to Bureau of Labor Statistics data released April 12 — its highest rate in more than four decades.

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FastSpring

APRIL 11, 2022

What’s the ideal number of subscription tiers for a SaaS company? Studies have found that three is the most common number, but is it the most optimal? That’s not what we found when we studied the pricing plans of 50 best-in-class SaaS companies for our 2022 pricing pages report. From Zero to 23 Plans, Best-in-Class SaaS Companies Customize Their Subscription Options.

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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