BigCommerce

JUNE 23, 2022

Persuading a customer to make a purchase is like making the winning goal in a long, drawn-out game.

Games 361

Games Customer BigCommerce Customer Experience 361

Wiser

JUNE 21, 2022

If your business is looking to optimize its online storefront, then it’s likely your team already has a lot of great products. Now, it’s all about figuring out how to get people to find and hopefully purchase those products. Maybe you’ve got some clicks coming in here and there, but they’re leaving too quickly to make an impact.

Mobile 148

Mobile Shipping Costs SEO Information 148

Forrester eCommerce

JUNE 24, 2022

Enticing plot, captivating characters, and spellbinding world-building are all examples of what may come to mind when thinking about what we love most in a good television show. These elements are carefully crafted by screenwriters in the writer’s room, who meet and brainstorm how to deliver the most engaging experience. B2B marketers could learn a thing or two from these writers, especially when it comes to building and enabling effective messaging.

B2B 370

B2B Marketing 370

Retail TouchPoints

JUNE 23, 2022

Employee training and communications software provider Axonify has acquired Nudge , an employee communication and execution platform. This combined company will aim to simplify frontline team enablement and offer best-in-class tools for frontline-devoted organizations. Financial terms of the deal were not disclosed. Axonify and Nudge will work together to deliver an integrated approach to learning, engagement and execution that leverages Axonify’s adaptive microlearning methodology with Nudge’s

Operations 357

Operations Improvements Customer Experience Management 357

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

BigCommerce

JUNE 22, 2022

Technological advances, a fading pandemic and returning confidence in the supply chain stand to make 2022 a banner year for…

Apparel 379

Apparel Fashion eCommerce Supplies 379

My Wife Quit Her Job

JUNE 20, 2022

Today, I have my friend Raphael Schneider on the show and he runs a successful men’s clothing brand. Now men’s clothing is one of the most challenging niches to sell into but Raphael has managed to create an impressive 7-figure high-end men’s brand over at Fort Belvedere by leveraging the power of YouTube. In fact, Raphael is so popular that I can’t hang out with him without being randomly accosted by people on the street wanting to take pictures with him.

Clothing 296

Clothing Management eCommerce 296

Retail TouchPoints

JUNE 24, 2022

For decades, there have been continued debates surrounding sustainability and the fashion industry’s position in implementing and maintaining a sustainable value chain, where renewable resources from the environment can be continually used and human rights are protected. Focus and blame generally turn to the manufacturing, production and distribution parts of the chain, but other aspects are not usually at the forefront of the mind, especially when it comes to the consumer standpoint.

Fashion 336

Fashion Shipping Costs Supplies Apparel 336

Ecommerce Platforms

JUNE 21, 2022

It's no exaggeration to say that SaaS or ‘software as a service', has become an everyday essential for doing business. From sales and marketing to accounting and finance, it’s hard not to join the SaaS bandwagon. With the incredible growth of these platforms, there's an increasing need for businesses to adopt these technologies. Yet little is mentioned about how teams can learn and implement this software to work best for their business. .

Live Chat 206

Live Chat Books Shopify Recommendation 206

lateshipment

JUNE 21, 2022

Just a couple of decades ago, the concept of having your own E-commerce store was considered fanciful, even a dream. How would it work? What would such a store provide? How will the store handle all of the sales, the purchases, and even the logistics of the goods? It was a pipe dream for some, and many at the time believed it to be just impossible. However, with the progression in technology and innovation, this has no longer been the case.

eCommerce 130

eCommerce Payment Services Payments Recommendation 130

Forrester eCommerce

JUNE 22, 2022

Importance Of Channel Sales Metrics Today, actionable insights are the backbone of channel sales organizations. Collecting the right data and transforming it into actionable insights enables channel sales leaders to spot risks, find opportunities for growth, and make smarter decisions. In other words, tracking the right metrics could mean the difference between hitting your channel […].

Channel 370

Channel Other 370

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Retail TouchPoints

JUNE 22, 2022

Mall operator Simon has launched a new search engine that will let shoppers research in-stock products at participating retailers in Simon properties. Simon Search, as the platform is called, is currently being tested at 29 Simon retail centers across the U.S., with a broader rollout planned for later this year. The hope is that giving shoppers visibility into in-stock inventory will boost both store traffic and conversion rates.

Retail 319

Retail Games Operations Marketing 319

Ecommerce Platforms

JUNE 22, 2022

As of 2022, 60% of all global business data is stored via the cloud. This isn't surprising, considering the cloud offers flexibility and agility for those looking to expand their resources. As such, cloud computing is essential for businesses and individuals looking for seamless connectivity to manage their documents. So, today we're looking at Multcloud as a potential stop for cloud computing.

Payment Services 194

Payment Services Document Management Download 194

FastSpring

JUNE 22, 2022

The following article is a guest post written by Tony Minh Do, Marketing Manager at HubSpot. One of the most important parts of your store is the checkout page. Working with a website checkout page that will convert more visitors will help you increase sales. Knowing what to track and how to meet your guests’ concerns proactively is even better.

Payment Services 146

Payment Services Shipping Costs Payments Shopping Carts 146

Forrester eCommerce

JUNE 24, 2022

Digital selling insights from buyers and B2B sales executives, covering self-service purchasing, product-led growth (PLG), e-commerce, and consumption-based pricing. Will they converge or remain distinct practices shaping the buying experience?

B2B 369

B2B eCommerce Channel Management 369

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Retail TouchPoints

JUNE 23, 2022

Bed Bath & Beyond Inc. has introduced a new BNPL option, Welcome Pay, and an updated Welcome Rewards loyalty program, which will eventually replace the existing Beyond+ membership, across its Bed Bath & Beyond , buybuy BABY and Harmon brands. The launch of a common rewards program follows months of speculation that the retailer was considering a sale of buybuy BABY.

Shipping 306

Shipping Social Media Subscription Mobile 306

Ecommerce Platforms

JUNE 23, 2022

Mobile banking and transferring money online have never been more convenient. Two popular online banking and international money transfer services are Wise and Monzo. Both offer a range of services customers can use via their mobile apps. . Wise is essentially an online account that enables you to send money overseas and get paid in different currencies.

Banking 156

Banking Payment Services Mobile Travel 156

FastSpring

JUNE 22, 2022

We don’t have to look far to find examples of B2B SaaS companies that have found traction using a self-service or product-led motion. Look at Zoom or Slack: businesses designed for enterprise organizations that use B2C-like onboarding flows (such as product-led growth, or PLG) to fuel interest and adoption. In fact, it’s telling that the number of publicly-traded PLG-led companies nearly quadrupled between 2015 and 2020.

B2C 130

B2C B2B Payments Payment Services 130

Forrester eCommerce

JUNE 22, 2022

Or, “How a natural-language image generation AI used as a meme generator by social media may impact your business.” Welcome to the future, it’s got AI-generated art. Let’s play a quick game – which of the below images were made by an AI system generating images based on word prompts? Let’s pretend you guessed […].

Social Media 370

Social Media Arts Games Customer 370

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

Retail TouchPoints

JUNE 20, 2022

The world has entered the next frontier of a commerce technological revolution. Move over real life; the metaverse is here. Welcome to the Metaverse. Brands are beginning to utilize the metaverse by creating hubs where customers can interact and share experiences, learn about products and services and shop for digital and real-life goods. Savvy retailers will profit by linking brand pages from their metaverse location to existing websites.

Retail 306

Retail Automotive Fashion B2B 306

RetailDive

JUNE 24, 2022

The second half of the year will be tough for retailers as shoppers hunt for lower prices, opt for experiences and shift their loyalties.

Consumer 135

Consumer Retail 135

Salsify

JUNE 23, 2022

The ecommerce world is becoming increasingly saturated, forcing brands and retailers to come up with creative ways to stand out.

eCommerce 115

eCommerce Retail 115

Forrester eCommerce

JUNE 21, 2022

Mobile banking apps are a crucial component of the overall banking experience. To identify mobile banking best practices, we reviewed the mobile apps of 13 EMEA banking brands in March and April of 2022 for both functionality and user experience.

Banking 370

Banking Mobile Customer 370

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail TouchPoints

JUNE 23, 2022

SmartSense by Digi uses the Internet of Things (IoT) to help protect business assets while implementing safety and compliance efficiencies. SmartSense offers real-time product traceability and assessment monitoring that enables enterprises to deliver a high-quality customer experience. The platform’s IoT Sensing-as-a-Service capabilities are designed to provide organizations with asset monitoring, digital task management and automated decisioning to ensure compliance, improve employee productivi

Retail 305

Retail Supplies Customer Experience Improvements 305

RetailDive

JUNE 21, 2022

Consumers and investors are concerned that the industry’s stance on issues like collective bargaining at overseas suppliers isn't being applied to U.S. operations.

Retail 130

Retail Operations Consumer 130

Salsify

JUNE 21, 2022

The COVID-19 pandemic fundamentally changed the way consumers purchase and receive products, as well as how they return purchases.

Customer 112

Customer Consumer eCommerce 112

Forrester eCommerce

JUNE 23, 2022

Sales Enablement Automation (SEA) solutions equip sellers with personalized training and content to effectively engage with and meet the expectations of increasingly digital-first buyers. Over the past decade these solutions have evolved and empowered B2B revenue teams to: Optimize sales processes Break down organizational silos Shorten time-to-competency Measure the impact of enablement programs These technologies […].

Technology 369

Technology B2B Customer 369

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Last year, the average family with K-12 students spent $848 on return to school items, while families of college students spent an average of $1,200, according to the National Retail Federation.

Payment Services 304

Payment Services eCommerce Payments Retail 304

RetailDive

JUNE 21, 2022

The COS smart store in California is leveraging the gStore digital retail app to combine the ideal aspects of e-commerce and in-store shopping to provide unique and personalized experiences customers want but can only get in person.

eCommerce 104

eCommerce Retail Customer 104

eCommerce CEO

JUNE 22, 2022

This content is sponsored by GemPages Shopify Landing Page builder. What percentage of your total website traffic converts to a paying customer? How much more. Read more.

Shopify 105

Shopify Customer 105

Forrester eCommerce

JUNE 24, 2022

There’s more to ensuring that technology enables business value than meets the eye. There is no single value proposition to communicating the value of technology to stakeholders. Each stakeholder perceives value differently. Value is in the eye of the beholder. You Think You “Deliver” Value To Business Stakeholders … But You Don’t Value for stakeholders […].

Technology 368

Technology Customer Experience Customer 368

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail