Algopix
OCTOBER 21, 2023
In the fast-paced world of eCommerce, success is often determined by the ability to adapt, optimize, and make data-driven decisions. Key Performance Indicators (KPIs) play a crucial role in this process, helping sellers gain valuable insights into their online businesses. But with a myriad of data points to choose from, how do you know which eCommerce KPIs are the most important for your business?
Salsify
OCTOBER 26, 2023
Attention spans are shortening, and ad blockers are on the rise, which means it’s crucial for brands to know exactly where their money’s going.
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Forrester eCommerce
OCTOBER 25, 2023
Digital commerce in 2024 will adopt artificial intelligence and augmented reality to solve specific use cases. Overall, digital businesses will apply surgical precision, rather than sweeping change, to their technology decisions. Read our predictions.
Retail TouchPoints
OCTOBER 23, 2023
After months of negotiations with the Teamsters Union, UPS has been able to avoid what would have been the largest single employer strike in U.S. history. Fortunately, the labor disputes were resolved before any major disturbance to the economy, but the situation has forced brands — and any business that relies on national carriers — to reconsider their shipping strategy by embracing a multi-carrier approach.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
RetailDive
OCTOBER 24, 2023
This year, frugal consumers will likely continue to be careful and prioritize spending on experiences over goods, analysts say.
Digital Doughnut
OCTOBER 26, 2023
Like other forms of artificial intelligence, generative AI learns how to take actions from past data. It creates brand new content – a text, an image, or even computer code based on that training, instead of simply categorizing or identifying data like other AI.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Algopix
OCTOBER 27, 2023
The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. As we approach 2024, it’s essential for both established and aspiring eCommerce sellers to stay ahead of the curve by anticipating and preparing for the upcoming trends that will shape the industry.
Fabric
OCTOBER 26, 2023
Venture capitalist Marc Andreessen famously once said that software is eating the world. But dig a little deeper, and you’ll find that APIs are what allow modern systems to talk to each other, exchange data, and share services. Therefore, increasingly sophisticated APIs are actually the driving force behind the rapid rise of data-driven applications.
RetailDive
OCTOBER 25, 2023
On the heels of a new $1 billion turnaround plan, the retailer’s seasonal push includes paid creators, video ads and a “Penney Prepper” challenge.
Forrester eCommerce
OCTOBER 24, 2023
Our message to clients for 2024 is simple: Don’t wait. Read Predictions 2024 to discover why you need to move on genAI now, plus our takes on dozens of other critical topics.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
My Wife Quit Her Job
OCTOBER 25, 2023
Affiliate marketing is one of the best ways to earn passive income. Your website acts as a virtual salesman, allowing you to make money without having to manage a product or deal with fulfillment. In this article, I’ll list the top 25 free affiliate programs, and provide a brief overview of each to help you earn money from your promotions. Brevo Brevo, formerly known as Sendinblue, is a Software as a Service (SaaS) marketing platform that helps businesses communicate with customers through
Retail TouchPoints
OCTOBER 25, 2023
This is Part 1 of The Holiday Readiness Series , which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and insights to power your approach ? Check out the Retail Strategy & Planning Series on-demand. Offering excellent customer service is a business basic at any time of the year, but it’s particularly vital during the holiday season.
lateshipment
OCTOBER 27, 2023
Gorgias is a powerful customer service helpdesk software that strives to help e-commerce merchants provide exceptional customer service and turn your customer service into a profit center. LateShipment.com is a post-purchase automation platform specializing in providing solutions for e-commerce businesses like Princess Polly, SlumberPod, 1st Phorm, and many more to enhance their post-purchase customer experience.
Forrester eCommerce
OCTOBER 24, 2023
We just released a huge new report: How Security Tools Will Leverage Generative AI with collaboration across the entire Forrester Security and Risk team. This report looks at how generative AI will affect six different security domains: detection and response, Zero Trust, security leadership, product security, privacy and data protection, and risk and compliance.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
My Wife Quit Her Job
OCTOBER 27, 2023
In this Family First episode, I walk you through everything you need to know in order to get your first sales on Shopify without spending a lot of money. Enjoy! What You’ll Learn The Bare Minimum That You Need To Have On Your Site A Simply Traffic Strategy That Works The Method Of Quickly Generating Repeat Sales The post 502: How To Make Your First $1000 Dollars On Shopify (The Easy Way) – Family First Friday appeared first on MyWifeQuitHerJob.com.
Retail TouchPoints
OCTOBER 27, 2023
Ashley is tapping an unlikely partner to inspire holiday cheer: three-time Grammy-award-winning a cappella group Pentatonix. The furniture and mattress retailer will host a holiday-themed pop-up experience at The Grove Storefront in LA Nov. 2-3. Designed as a series of listening rooms, the pop-up will give visitors the chance to listen to Pentatonix’s new holiday greatest hits album, The Greatest Christmas Hits , in the comfort of Ashley furniture. “Ashley seeks to connect customers to
SheerID
OCTOBER 23, 2023
30 Top Brands Announce Exclusive Offers For National First Responders Day with SheerID
Forrester eCommerce
OCTOBER 25, 2023
In 2024, we expect that CX leaders will continue to navigate variable footing, in some cases finding themselves caught in the crossfire between new tech and old policies. Prepare yourself for the new year with a preview of our 2024 predictions.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
My Wife Quit Her Job
OCTOBER 24, 2023
Today I’m thrilled to have JK Beaton on the show. JK is a longtime student of my Create A Profitable Online Store Course and he runs a seven figure business selling home goods over at SaratogaHomeOnline.com. In this episode, you’ll learn how he got started and how he continues to scale his ecommerce business. Enjoy! What You’ll Learn How JK made his first organic sale A deep dive into JK’s home decor business How to create a successful kitchen storage business from scratc
Retail TouchPoints
OCTOBER 24, 2023
BuyBuy Baby is ready to “reclaim its spot as America’s leading specialty baby and toddler products retailer.” The retailer will soon return to both digital and physical retail, less than four months after it was purchased out of bankruptcy by baby care brand Dream on Me. The BuyBuy Baby website will relaunch later this month and 11 brick-and-mortar stores will then reopen in November featuring “an elevated shopping experience” and revamped registry, according to a company representative.
Salsify
OCTOBER 24, 2023
Salsify published its third annual equity, diversity, and inclusion (ED&I) report, which dives into the company’s goals, strategy, progress, and future commitments.
Forrester eCommerce
OCTOBER 23, 2023
As my colleague Brian Hopkins pointed out in his blog Demystifying AI Risks: A Practical Solution for Better Business, the challenge of alignment in artificial intelligence is one that we cannot afford to ignore.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
My Wife Quit Her Job
OCTOBER 24, 2023
eBay is the second-most popular online marketplace in the US behind Amazon that offers a convenient platform for buying and selling goods online. But is eBay safe? And can you get scammed on eBay? In this post, I’ll share everything you need to know about eBay, including their policies, common scams, and tips to keep you safe for a happy shopping experience.
Retail TouchPoints
OCTOBER 26, 2023
Global lifestyle brand True Religion has launched its first holiday campaign as part of its ongoing growth efforts in the U.S. Called “Style is a Gift,” the campaign features rapper and recording artist Quavo alongside influencer, TV personality and entrepreneur India Love. The goal is to position True Religion as the ultimate gifting destination for apparel and accessories, especially among Gen Zers who are increasingly gravitating toward Y2K-nostalgia style.
RetailDive
OCTOBER 24, 2023
The baby care company — founded by celebrities Kristen Bell and Dax Shepard — has agreed to a stalking horse bid from private equity firm Hildred Capital Management.
Forrester eCommerce
OCTOBER 23, 2023
Insights from observability efforts are important but what happens if the word loses its meaning? The word is being used to describe everything from low level data pipeline to just recently, Generative AI. Where will it end?
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
365 Retail
OCTOBER 25, 2023
Poundland has unveiled plans for an unprecedented expansion, aiming to open or relocate 75 stores within the next three months. This marks the most ambitious quarterly growth in the company’s history. The expansion includes both new stores and conversions of former Wilko locations into Poundland outlets. Earlier this month, the discount retailer inaugurated new stores in Telford’s Forge Retail Park and Stafford’s Queens Retail Park.
Retail TouchPoints
OCTOBER 25, 2023
Parasocial relationships are defined as the relationships that users develop with media personalities — and these interactions have a major impact. The influencer field has capitalized on this phenomenon for decades and often draws major celebrities like the Kardashians and their legions of followers to mind. However, beyond celebrity mega-influencers, many influencers are curating a wealth of unique audiences that marketers may not be aware of.
RetailDive
OCTOBER 24, 2023
As prep for the holidays begins, pets are increasingly landing on consumers’ gift-buying lists — sometimes over other family members.
Forrester eCommerce
OCTOBER 26, 2023
If a bipartisan group of Congresspeople succeeds, the White House’s Office of Management and Budget (OMB) will increase both the oversight and visibility of US government efforts to improve customer experience (CX).
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
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