RetailWire
DECEMBER 26, 2023
Post-holiday blues are setting in for many consumers who have received less than satisfactory gifts this season. The disappointment amplifies when they attempt to make returns, only to be confronted with unexpected return fees.
Practical eCommerce
DECEMBER 27, 2023
Two separate surveys of U.S. ecommerce shoppers report similar findings: free shipping is a priority. The post Charts: Shipping Priorities of Online Consumers appeared first on Practical Ecommerce.
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Retail TouchPoints
DECEMBER 26, 2023
In today’s ever-evolving ecommerce landscape, the battle for consumer attention and loyalty rages on. Among the many factors that influence shoppers’ decisions, one stands out as a game-changer: high-quality product imagery. This insight takes center stage in our Baby Boomers & e-commerce: Understanding Generational Sentiment study, a survey of more than 1,000 consumers.
Algopix
DECEMBER 26, 2023
Thriving in the ever-evolving world of e-commerce demands an unwavering commitment to operational excellence and an acute focus on customer satisfaction. In this relentless pursuit, Amazon sellers find a powerful ally in the form of Amazon Prep Services. This comprehensive guide endeavors to unravel the intricate tapestry of these services, providing sellers with an extensive arsenal of knowledge and strategies to not only navigate the complexities of the Amazon marketplace but to flourish and a
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
RetailDive
DECEMBER 26, 2023
Online sales of prestige fragrance brands were nearly double the rate of in-store sales in the early part of Q4, according to Circana.
RetailDive
DECEMBER 26, 2023
An influx of in-store technologies has CIOs leaning toward cloud for integration solutions, according to research by Bain and Aptos.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Practical eCommerce
DECEMBER 24, 2023
Amazon's new minimum inventory fee and AI-optimization tool foretell industry-wide optimization models to lower stock levels and shipping costs. The post New FBA Tool Points to Future of Inventory Management appeared first on Practical Ecommerce.
Digital Doughnut
DECEMBER 28, 2023
Content often inspires us to do something, to think or feel something which resonates with how people perceive brands and marketing messages. Contextual audiences work the same way, looking at who shares a common interest to create targetable audiences of any composition at scale on the open web. There is no need for data beyond what is on the page, contained in the text, images or sentiment.
Retail TouchPoints
DECEMBER 27, 2023
Consumer packaged goods (CPG) companies are obsessed with two things: maximizing revenue and minimizing operational expenses. The same could be true of all for-profit organizations, but the CPG industry is unique in its unrelenting pace of new product launches designed to woo or wow an audience that has grown accustomed to constant change. However, due in part to pandemic-related workforce disruptions and supply chain challenges, new CPG product introductions declined by 16% over the past four y
My Wife Quit Her Job
DECEMBER 26, 2023
In this episode, I uncover the truth about PayPal, all the fees, the hidden charges, and how you can save money with your credit card processing with your online store. In the event that your PayPal account is currently limited or banned, I will teach you how to get your money back and how to prevent your account from getting limited. What You’ll Learn How much Paypal really costs Why Paypal limits accounts How to pay less for credit card processing Sponsors SellersSummit.com – The S
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Forrester eCommerce
DECEMBER 29, 2023
New analyses from Forrester's Customer Experience Benchmark Study reveals subdued customer advocacy continues in 2023 as fewer brands have significant improvements and more brands have significant drops in Net Promoter Score℠ (NPS) compared to 2022.
Salsify
DECEMBER 26, 2023
Rob Gonzalez is Salsify's chief marketing officer (CMO) and co-founder. His team drives market strategy, pipeline management, corporate marketing, retail network development, and strategic alliances. Previously, Gonzalez ran product management and marketing for Cambridge Semantics, another Boston-area startup.
Retail TouchPoints
DECEMBER 26, 2023
Preliminary data for the period from Nov. 1 to Dec. 24 showed a 3.1% year-over-year increase in both online and in-store retail sales, according to the Mastercard SpendingPulse , which measures sales across all forms of payment and is not adjusted for inflation. The data also excludes automotive sales. In September 2023 , Mastercard had forecast a 3.7% increase for this period.
Practical eCommerce
DECEMBER 26, 2023
The intention of searchers drives Google's organic rankings more than keywords alone. The post AI Tools for SEO Keyword Intent appeared first on Practical Ecommerce.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Forrester eCommerce
DECEMBER 27, 2023
Danger! Obstacles Ahead! Customer experience (CX) has been a professional competency for two decades, and “Prove CX ROI” is still our CX clients’ top priority! Forrester’s data shows that 86% of CX professionals are building (or rebuilding) their business cases.
365 Retail
DECEMBER 27, 2023
Dutch digital artist, Jeroen van der Most, has been confirmed as a keynote speaker for day 2 of ISE 2024 (30 January – 2 February 2024). Known for his innovative approach to art, Jeroen has been at the forefront of integrating data, algorithms, and artificial intelligence into his creative endeavours since 2010. Jeroen has had art projects commissioned for organisations including Amnesty International, NVIDIA, NH hotels, Sogeti, and Nike – Footlocker.
Retail TouchPoints
DECEMBER 27, 2023
Returns totaled $743 billion in 2023, amounting to 14.5% of all retail sales, according to a report from the National Retail Federation and Appriss Retail. This means that for every $1 billion in sales, the average retailer incurred $145 million in merchandise returns. As is typically the case, online sales saw a higher return rate in 2023 at 17.6% compared to 10.02% for pure brick-and-mortar returns (excluding online orders that were returned in-store).
Practical eCommerce
DECEMBER 28, 2023
Optimizing a site for search engines is complicated. Here are helpful primers for getting started. The post My Top SEO Tutorials for Beginners appeared first on Practical Ecommerce.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
Forrester eCommerce
DECEMBER 27, 2023
In this blog, I look at digitizing an employee experience for both the benefits of sustainability and accessibility. While digitization is relatively easy with a broad technology landscape, making changes for sustainability or accessibility is much harder to do.
RetailWire
DECEMBER 28, 2023
The beer industry is undergoing what appears to be a significant transformation. Current trends suggest that the industry's U.S. shipments will fall to their lowest level in a quarter-century by the end of the year.
Retail TouchPoints
DECEMBER 29, 2023
The humble sneaker has long been a staple item in closets everywhere for consumers of all ages. The consistent appeal of sneakers and sportswear has grown in recent times with customers, particularly from the Gen Z demographic , continuing to favor them as everyday items for leisure and now work. With the growing popularity of the ‘athleisure’ trend, brought on by a renewed focus on both comfort and style, sneakers and sportswear look set to dominate retail for years to come.
RetailDive
DECEMBER 26, 2023
The retailer has entered an assignment for the benefit of creditors, an alternative to bankruptcy, after seven months under private equity ownership.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Algopix
DECEMBER 28, 2023
In the expansive and ever-evolving world of e-commerce, Amazon stands as a formidable platform, offering sellers an array of sophisticated tools to fortify their advertising endeavors. Among these tools, the Sponsored Display Video Creative feature has emerged as a transformative asset, holding the potential to reshape the trajectory of advertising strategies.
RetailWire
DECEMBER 25, 2023
In the wake of a string of nationwide recalls, the reputable pet food manufacturer, Blue Ridge Beef is the latest to join the list. The company, on December 21, announced a voluntary recall of three of its pet food varieties following contamination concerns, as confirmed by the U.S. Food & Drug Administration (FDA).
Retail TouchPoints
DECEMBER 25, 2023
People have been saying “Retail is dead” for several years now. The problem is it simply isn’t true. Multinational athletic apparel retailer Lululemon recently announced its net revenue increased 20% (on a constant dollar basis) to $2.2 billion for the second quarter of 2023 compared to the same period the prior year. Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%.
RetailDive
DECEMBER 28, 2023
The retail and branding expert discusses the state of the consumer, the habits companies should leave behind in 2023 and what lies ahead in the new year.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
RIS News
DECEMBER 26, 2023
RIS takes a look back at the year, outlining which companies faced shut-downs or massive transformations, where workforce innovation is happening, and the state of labor industry-wide.
RetailWire
DECEMBER 27, 2023
As the calendar turns to a fresh new year, there's a financial silver lining for minimum-wage earners across 22 states. Approximately 9.9 million workers will see a significant surge in their paychecks.
Retail TouchPoints
DECEMBER 28, 2023
The Container Store has promoted two executives as it continues to focus on strengthening its “Custom Spaces” business. Lindy Rawlinson, formerly EVP of Ecommerce and Digital Marketing has been promoted to Chief Digital Officer; and Jennifer Pape formerly of VP of Stores has been elevated to SVP of Stores. Both Rawlinson and Pape will report directly to CEO and President Satish Malhotra.
RetailDive
DECEMBER 28, 2023
The costs of implementing same-day and next-day delivery might not be worth it given the level of consumer interest in the service.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
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