Salsify
JANUARY 25, 2024
While modern life seems to offer consumers a newfound efficiency at nearly every turn, many “old world” approaches continue to retain their enduring, crowd-pleasing charm.
My Wife Quit Her Job
JANUARY 23, 2024
In this episode, I’ll give you the run down on how both our businesses performed in 2023 including all of the highlights, lowlights and what we have planned for 2024. What You’ll Learn How my businesses performed in 2023 Predictions and plans for ecommerce in 2024 Check out my new office – Click here for the tour Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.
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Retail TouchPoints
JANUARY 25, 2024
The importance of efficient and secure online retail experiences is more crucial than ever. Retailers face the challenge of not only attracting customers but also ensuring their online journey is seamless and secure. Online shoppers have more options at their fingertips than ever and have developed a fickle tolerance for user experiences they consider clumsy, slow or just plain inconvenient.
RetailDive
JANUARY 24, 2024
There’s even less data about retail crime now that the National Retail Federation has retracted a key claim about its impact. What’s going on?
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Practical eCommerce
JANUARY 25, 2024
A nonindexed page is not necessarily inferior, although an inferior page is certainly a nonindex candidate. The post SEO: Common Indexation Hurdles appeared first on Practical Ecommerce.
Salsify
JANUARY 23, 2024
For brands to deliver outstanding customer experiences and keep buyers coming back, they need data. In general, more is better than less — when backed by the right analytical approach, large data sets can provide insights about current consumer preferences and emerging purchase trends.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Forrester eCommerce
JANUARY 23, 2024
The low-key December 21 announcement that Jigsaw, part of the ESW Capital portfolio, acquired customer advocacy and community platform Influitive has fueled post-holiday chatter among customer marketers, vendors, and strategy and services consultants. Fourteen-year-old Influitive played a tremendous role in elevating B2B customer advocacy from “random acts of references” to strategic engagement with advocate storytellers.
RetailDive
JANUARY 22, 2024
The disease outbreak is no longer an emergency, but some of the adaptations retailers made during its height endure — for better or worse.
Retail TouchPoints
JANUARY 24, 2024
As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure.
My Wife Quit Her Job
JANUARY 25, 2024
GOAT is a US-based online sneaker marketplace for buying and selling deadstock and pre-owned kicks. But is GOAT legit and safe to shop from? How does it work, and are their sneakers authentic? In this GOAT review, I’ll share everything you need to know about the platform, whether you’re looking to resell sneakers or buy the perfect pair. What Is GOAT?
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Forrester eCommerce
JANUARY 23, 2024
One of our 2024 media and advertising predictions that got left on the “cutting room floor” last August was: Netflix will announce a major live sports deal. Yes, now I wish we had published that one, because it would have come true.
FastSpring
JANUARY 26, 2024
With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. Jake, Head of Customer Success for Sideways 6, explains that the current trend is to measure their success through the customer’s success, with CS be
Retail TouchPoints
JANUARY 24, 2024
The mall is experiencing a resurgence, defying predictions of its demise. This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. Fueled by a desire for experiential interactions, expanded leisure and dining offers, personalized shopping journeys and the integration of digital elements, malls are becoming hubs of innovation and adaptation in addition to their social elements and place as our new
Algopix
JANUARY 22, 2024
In the vast and competitive realm of Amazon, mastering the art of Sales Velocity is crucial for any seller aspiring to succeed. This guide aims to unravel the complexities of Amazon Sales Velocity, providing a roadmap for sellers to enhance their product visibility and sales potential. By delving into the intricacies of Amazon’s algorithms and market dynamics, this guide offers a comprehensive approach to conquering one of the world’s largest e-commerce platforms.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Forrester eCommerce
JANUARY 22, 2024
It’s that time of year again, when many clients are in phase 0 or what Forrester calls a pre-RFP assessment period of strategically planning of what to do with their legacy enterprise HCM and Finance applications or contemplating massive HR and Finance operations transformation, we highly encourage all LE and ME organizations to read our […]
TalkingRetail
JANUARY 25, 2024
The UK government is being urged to follow new rules in Ireland which will force Irish businesses to accept cash. The Access to Cash bill is focused on local convenience stores, supermarkets and pharmacies, with other types of shops and retailers being exempted.
Retail TouchPoints
JANUARY 25, 2024
If data is the new oil, then Walmart is sitting on a gusher. Three years ago, the company launched a concerted effort to refine and distribute that rich resource, not just for itself but also for its suppliers. The result — a suite of data insights tools called Walmart Luminate — is now being used regularly by Walmart merchants and suppliers under the banner of the company’s Data Ventures division.
Algopix
JANUARY 20, 2024
Selling on Amazon has become one of the most popular ways for businesses and entrepreneurs to reach a wider customer base. While most sellers start out on Amazon.com in the US, expanding your sales to Amazon Canada can significantly grow your business. Amazon.ca attracts millions of customers across Canada looking for a vast selection of products at competitive prices.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
Forrester eCommerce
JANUARY 23, 2024
In a challenging B2B environment, Forrester’s B2B Summit North America will equip marketing, sales, and product professionals with strategies and tools to chart a course to growth.
RetailWire
JANUARY 25, 2024
The world might be on the brink of a futuristic shift as Tesla plans to mass produce its Optimus humanoid robots. The renowned electric vehicle and artificial intelligence company, Tesla, is rapidly expanding its workforce in Palo Alto, a strong indication of its ambitious production plans.
Retail TouchPoints
JANUARY 25, 2024
Gibson , the iconic global instrument brand, will open a new Gibson Garage flagship store in historic London, just off Oxford Street, on February 24, 2024. It will be the second store of its kind, with the first stationed in Nashville, Tenn. Gibson Garage is designed to be the “ultimate guitar experience and destination” for music lovers. The UK store will have 4,500 square feet of retail space and be designed with local flourishes and “uniquely British cultural discoveries.
Algopix
JANUARY 22, 2024
Building a loyal customer base that consistently returns to make repeat purchases is the foundation of sustainable growth and profitability for any eCommerce business selling on Amazon. With over 200 million customers worldwide, Amazon offers sellers an unparalleled opportunity to tap into a vast pool of potential repeat buyers. However, simply listing your products is not enough.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Forrester eCommerce
JANUARY 26, 2024
I’m pleased to announce the publication of The B2C Customer Data Platform Landscape, Q1 2024. Forrester’s landscape research is a valuable resource for marketers to understand and differentiate the range of solutions available to them in a very dynamic market.
Practical eCommerce
JANUARY 22, 2024
Identify and target personas of keywords, competitors, Reddit discussions, and more. The post ChatGPT Prompts for Customer Personas appeared first on Practical Ecommerce.
Retail TouchPoints
JANUARY 25, 2024
Three Chevron ExtraMile convenience stores are implementing dynamic merchandising, social media content and AI-powered sommeliers as part of a pilot program with Samsung Electronics America. Parent company Chevron Stations Inc. (CSI) will use a combination of digital screens, foot traffic analysis, an AI-powered social media solution and a robust content management system to power these new experiences.
365 Retail
JANUARY 25, 2024
89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a turbulent year for customer retention as brands battled to retain customers amidst a spending crunch. Loyalty marketing technology will form a key part of plans to retain and grow customer spend, with 9 in 10 companies planning to revamp their existing loyalty programmes within the next three years.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Forrester eCommerce
JANUARY 25, 2024
Accounts payable (AP) invoice automation is a rapidly growing market. Drivers include: the digital transformation of the CFO office, focus on cost reduction and operational efficiency, and advancements in technologies like AI/ML. This market is highly competitive, with numerous vendor choices available.
Practical eCommerce
JANUARY 26, 2024
A longtime insurance salesman considers launching his own business. "Where do I begin?" he asks. The post Advice to a New Ecommerce Merchant appeared first on Practical Ecommerce.
Retail TouchPoints
JANUARY 22, 2024
In the dynamic world of retail, businesses face the ongoing challenges of rising advertising costs alongside a swiftly changing media landscape. In the face of this, the practice of Dynamic Creative Optimization (DCO) can offer a transformative way to navigate the complexities of marketing in 2024. Here we explore the complex dimensions of DCO and its fundamental role in optimizing content for retail advertisers.
365 Retail
JANUARY 23, 2024
Nottingham’s Victoria Centre is set to expand its retail roster with the addition of H&M this Spring. The centre, under the ownership of SGS and managed by Global Mutual with Savills overseeing property management, has confirmed that the Swedish retailer will be relocating from its current Lister Gate location. The new H&M outlet is strategically positioned in the lower mall of the Victoria Centre , occupying the space formerly held by Topshop.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
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