Sat.Dec 28, 2019 - Fri.Jan 03, 2020

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Shift happens: 7 factors that defined a decade of retail disruption

Steve Dennis

As far as I can tell, retail has always been pretty darn dynamic. Certainly the past 50 or 60 years brought some big changes: the rise of the suburban regional shopping center, the emergence of discount mass merchants and category killers, the advent of home shopping and warehouse clubs and so on. Yet few would dispute that during the past decade we have witnessed the most seismic changes of all, largely driven by the spread of digital technology.

Retail 117
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Omnichannel vs. Multichannel: How to Know the Difference

Omnisend

Many businesses use multichannel marketing since they can reach out to customers and send them information. However, those that use multichannel marketing run into problems: Style inconsistencies between channels. Miscommunication between channels. Frustrating customers since they need to use multiple channels. Businesses may wonder how they can overcome these problems with their marketing strategy.

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Shatter The Seven Myths Of Machine Learning

Forrester eCommerce

The best New Year’s resolution? Become machine-learning-literate! It’s good for your organization, your career, and the sanity of your data scientists. See the new “Shatter The Seven Myths Of Machine Learning” report below for a mini course on machine-learning fundamentals and terminology.

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A Green Brand Finding Roots in Sustainability

BigCommerce

When I became CEO of EcoEnclose, I knew I wanted to change what packaging means for ecommerce so that it…

eCommerce 265
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Product Photography Basics To Increase Conversions

Groove

Did you know that 51% of Americans with internet access prefer to shop online? And that number is continuously growing. With the growing majority of people that shop online, it’s crucial for eCommerce websites to showcase their products in the best way possible. It only takes a vague amount of consumer behavior knowledge to understand that shoppers critique product images and base their purchase decisions off of these images.

Reference 248
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SMS Campaigns 101: Things To Know Before Starting (With Examples)

Omnisend

SMS text messages are living their renaissance. In Omnisend, over Thanksgiving week alone, ecommerce merchants sent more than one million SMS campaigns, and that was more than ever before. DTC brands and ecommerce retailers invest in SMS heavily for a reason. According to VoiceSage, over 90% of SMS messages are read within 3 minutes of Read more The post SMS Campaigns 101: Things To Know Before Starting (With Examples) appeared first on Ecommerce Marketing Automation | Omnisend.

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Why DTC Brands Are Joining The OTT Movement

RTP blog

By Rebecca Lerner, MadHive. Over-the-top (OTT) ad spend is on track to reach $5 billion by 2020, with the digital-esque targeting capabilities, granular campaign reporting and low-cost linear alternative attracting a wider variety of brands than traditional TV. These features are helping advertisers — big and small — ensure they are delivering the right messages to the right people while mapping tangible business outcomes and ROI to campaigns.

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Best eCommerce Website Designs: Incredible Inspiration for 2020

Groove

While retail sales are still dominated by brick and mortar stores, the number of people who shop online is rapidly increasing at an unprecedented rate. eCommerce took up 14.3% of total retail sales in 2018. As a result, it’s necessary for businesses to move into this avenue and develop a strong online presence if they want to keep up with the demands of their customers.

eCommerce 219
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ShopBase Review: A Newfangled Cross-Border ECommerce Store Builder

Ecommerce Platforms

So far, it's a verifiable fact that drop shipping never comes along with newbies pretty easily. Not even with a mere blueprint of how ShopBase works. Yet at the same time, with existing e-commerce channels striving for a fairly good dominance in the market, it’s hard to find an all-in-one platform that's honed to perfection. One that centrally manages drop shipping, white labels, and print-on-demand orders, concurrently.

eCommerce 190
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A Deeper Dive Into Forrester’s Sales Enablement 2020 Predictions: A Conversation With Caroline Robertson (CR) And Mary Shea (MS)

Forrester eCommerce

In October 2019, our team published its Predictions 2020: B2B Marketing And Sales, and in late December we recorded Webinar: B2B Marketing And Sales Predictions 2020: A Conversation With The Analysts Who Made Them. In the waning hours of 2019, Caroline Robertson and I took the opportunity to double-click into our sales enablement predictions. What […].

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Where Payment Processing Systems Are Headed In 2020

RTP blog

By Scott Paape, Talus Pay The U.S. market for payment systems is complex. We have over 21 million businesses, and every one of them needs some form of a payment processing solution. They rely on more than 10,000 financial institutions to make that happen. All told, it amounts to an $18 trillion economy. So, yes. Payment processing is complex. However, payment technology is perhaps the best it’s ever been.

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12 Ways To Promote Local Business Online in 2020

MakeWebBetter

Recently, we attended an event where many of the local business owners made their presence. We had a great experience there and obviously learned many things. Everyone had their own unique business and issues. However, a common issue among all of them was promoting their local business online. Most of them wanted to do it […]. The post 12 Ways To Promote Local Business Online in 2020 appeared first on MakeWebBetter.

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How to Start an Ecommerce Business

SellBrite

In 2019, 1.92 billion people shopped online, and today, with the variety of marketplaces and free tools available, it’s easier than ever to start your own ecommerce business and get in on the online shopping action. But running a successful ecommerce business requires much more than just choosing a shop name and starting to sell products. If you want to learn how to start an ecommerce business, it involves several important steps that begin with what you’re selling. 1.

eCommerce 151
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2 Truths and 7 Lies Retailers Heard in the 2010s

Forrester eCommerce

As the decade comes to a close, I thought it would be useful to reflect on how the retail industry has changed since 2010. With the wisdom of hindsight, we can now say what trends were rightfully chased and what claims were distractions that proved counterproductive. Two things rightfully received a lot of attention: Retail […].

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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15 Niche Ecommerce Business Ideas You Can Bank On

eCommerce CEO

Your dream of sitting on the beach and running a ecommerce business starts with a profitable ecommerce business idea. I’m dreaming. Are you? If you’re planning on diving into ecommerce (like I am), the first step is to research and decide what niche to attack. Then figure out the specific products and validate your business plan. … 15 Niche Ecommerce Business Ideas You Can Bank On Read More ».

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What It Takes To Start Your Online Business Idea This 2020?

MakeWebBetter

Will you be successful finally in establishing your Online Business Idea this 2020? Well, this question is a matter of concern and worth giving a thought if you are actually done with 9 to 5 jobs and are planning to start your own venture. As easy as it may seem to be having your own […]. The post What It Takes To Start Your Online Business Idea This 2020?

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How to Start an Online Clothing Store – Step by Step Guide

Ecommerce Platforms

Have you got an eye for fashion? Maybe you always wanted to launch your own clothing store, but never had the nerve to strike out on your own? We’re here to tell you that now is the perfect time to take that leap. In today’s digital world full of online store builders like BigCommerce or Shopify , building your own online clothing store doesn’t have to be as daunting as it seems.

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Three Key Drivers That Alibaba Enables Brands’ Business Growth

Forrester eCommerce

My colleagues Danny Mu, Guannan Lu and I attended Alibaba ONE Business Conference on December 18 in Hangzhou. The conference attracted 2,000 business leaders from brands across industries and focused on how Alibaba enables brands’ business growth with its digital ecosystem, data and technology capabilities, and business methodologies. Alibaba wrapped these tools, methods, and capabilities […].

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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9 Newsletter Best Practices to Succeed in 2020

Omnisend

Customers love information. Customers appreciate it when a business can provide information about deals, services, and other changes. Many businesses keep in mind online newsletters’ best practices to maintain communication with their customers. It provides multiple benefits: Increasing website traffic through links. Keeping customers happy and informed.

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19 Top Open Source And Free Ecommerce Platforms for 2020

eCommerce CEO

From corporate giants to small mom & pop shops, many ecommerce store owners are turning to free open source ecommerce platforms. The tools needed to sell online don’t come cheap. But using open source software can delete at least one monthly fee. Plus you’ll have greater control over your online presence. Some of today’s most … 19 Top Open Source And Free Ecommerce Platforms for 2020 Read More ».

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Guido Jansen podcast: Start by having a unique value proposition

Omniconvert

In this week’s episode of Growth Interviews, we invite you to join our podcast conversation with Guido Jansen, cognitive Psychologist, The post Guido Jansen podcast: Start by having a unique value proposition appeared first on ECOMMERCE GROWTH Blog.

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AI is transforming fraud detection in FSI

Forrester eCommerce

I believe most people who own credit cards have experienced fraud or false positives (non-fraud transaction declined), so did I. Three months ago, I have experienced an overseas credit card fraud with amount around 3,000 USD and my bank is still investigating the case now. What gave me a deeper impression was the complicated procedures […].

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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4 Trends in Last-Mile Delivery That Can Help Drive Sales

Wiser

It’s often said that the last step is the hardest to take. This is certainly a challenge faced by many eCommerce brands and retailers—how to get customer orders that last mile to their front doors. This is known as last-mile delivery, or the final part of the eCommerce experience when orders are delivered to waiting customers. Brands and retailers who do it right are in a great position to make money: fast fulfillment, great service, and happy shoppers.

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What is Dropshipping Retail Arbitrage?

ecomdash

Thinking about giving dropshipping retail arbitrage a try? Learn more about what it is, the benefits and drawbacks, and which marketplaces to be cautious of. . The post What is Dropshipping Retail Arbitrage? appeared first on Ecomdash.

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D2C Marketers Share The Decisions They’d Change If Given A Marketing Do-Over

Liveintent

Every one of us has wished for a do-over at some point in our professional lives. Failure may be the best teacher, but it can also be a pretty painful one. Below, our panel of expert D2C marketers share some of the moments they wish they could go back and handle a little differently. Hopefully the suggestions below will prevent others from making some of the same missteps.

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PayPal officially enters China: Challenges vs Opportunities

Forrester eCommerce

A week ago before Christmas, PayPal has officially finished its acquisition of a Chinese licensed payment company GoPay, a deal has started since the end of September. This deal signals PayPal’s official entry to China’s domestic payment market and made it the first foreign payment company to own the domestic payment license. I have followed […].

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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10 Main Factors That Determine the Success of the Ecommerce Business

Ecommerce Guru

Everyone is shifting to the e-commerce business in today’s world. E-commerce is simply the process of selling goods and services through the internet. To commence your new business it’s a very nice idea to design a fresh website. Most of the people are still coming in this world but few get to see the light of success. There are many ways by which you can achieve success in the field of E-commerce business because many.

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Top 10 Customer Loyalty Programs of 2019

Smile.io

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Think of your favorite brand—what type of incentive do they offer you for your loyalty? Aside from loving their product, what makes you return? Reward programs show customers that you appreciate their loyalty , and it can boost your customer retention rates by offering perks for your repeat shoppers.

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LiveIntent Stars on Street Fight

Liveintent

“When people are engaging with an ad that is within email, they are predisposed to email: meaning they are more comfortable handing over their email address when the effort to get it originates in email,” says Kerel Cooper, our SVP of global marketing. “Marketers who are running campaigns in email should understand the mindset of an email reader and capitalize on it.” Kerel’s quote was included in Street Fight ‘s recent piece, Mobile Drives Sales on Black Frid

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Resolving or Revolving?

Forrester eCommerce

It’s that time of year. When folks make up their minds that things are going to change. The gym is full of new members who are eager to get into their journey towards some other semblance of better health, or a beach body, or some change that they desire. Others are in that annual state […].

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.