Sat.Sep 21, 2024 - Fri.Sep 27, 2024

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Avoiding Digital Imperialism In Age Of AI

Forrester eCommerce

As artificial intelligence (AI) becomes a key driver of economic growth, it presents both opportunities and challenges. To ensure AI benefits society, employees, customer and organizations, it’s crucial to prevent a scenario where the concentration of power in the tech sector leads to a new form of digital dominance.

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TikTok Beefs Up Search Ads Offering Just in Time for Holiday Shopping

Retail TouchPoints

For several years now, consumers’ search behavior has been trending away from generic search engines and toward platforms like Amazon and social media sites. TikTok has noted this trend on its platform, where it says 57% of users utilize its search functionality and 23% search for something within 30 seconds of opening the TikTok app. Image courtesy TikTok Now TikTok has introduced a new way for brands to capitalize on this trend, with a new Search Ads offering that will allow brands to place th

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How to Compare SEO of Competing URLs

Practical eCommerce

Only Google knows most ranking signals, although some are public. Examples include keyword usage, content structure, and backlinks. The post How to Compare SEO of Competing URLs appeared first on Practical Ecommerce.

SEO 132
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No, not all companies are abandoning diversity, equity and inclusion. Here’s why.

RetailDive

Amid a high-profile backlash, many businesses are scrutinizing their policies. But the vast majority end up sticking with DEI, in part because it’s key to growth.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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What Makes a Great Google Ads Agency? More Than Management

Groove

With over 81 percent of the search market share controlled by Google, getting your brand featured prominently on Google pages can greatly improve your visibility and brand awareness. However, competition is fierce as businesses across industries strive to get their ads featured. In this competitive market, it’s tremendously important to select the right agency to help your business develop its ad campaigns.

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How Accurate Were Our Predictions For 2024?

Forrester eCommerce

As we prepare to launch our 2025 predictions, we look back on some of the ones we made a year ago. Find out how we did, and get a first peek at what our forthcoming predictions will cover.

B2B 448

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American Eagle’s Suit Against Amazon Puts ‘Dupe Culture’ in the Spotlight

Retail TouchPoints

American Eagle has filed a lawsuit against Amazon , claiming the ecommerce giant has used and manipulated trademark branding for its Aerie and Offline by Aerie lines to deceive online shoppers. The retailer is seeking a tripling of its actual damages, punitive damages and demanding that Amazon cease further infringements, according to CNBC. In the lawsuit, which was filed in a Manhattan federal court earlier this week, AEO claimed Amazon participated in “flagrant, unauthorized use” of the Aerie

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How Facebook Advertising Agencies Fail: 3 Big Mistakes to Watch For

Groove

Facebook is the biggest social network in the world, boasting more than 3 billion users as of April 2024. With such an enormous pool of potential customers at their fingertips, eCommerce businesses can't afford to ignore advertising on the platform. Many companies rely on a Facebook advertising agency to run their campaigns, but some agencies make critical errors that cost significant amounts of time and money.

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Data Security: The Time Is Now To Pioneer A New Strategy

Forrester eCommerce

Data security is both a high priority and struggle for many organizations. Find out why and get some next steps in this preview of our upcoming Security & Risk Summit December 9-11 in Baltimore.

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Close Sales-Assisted Deals Faster with FastSpring’s Hubspot Integration

FastSpring

We recently announced our new Hubspot integration as a part of our improved B2B offering. Today, let’s dive deeper into the feature itself and see exactly what it offers and how it can improve your sales-assisted transactions while using FastSpring as your Merchant of Record. If you’re interested in using the Hubspot integration with FastSpring reach out to our sales team or submit a ticket to our customer team here.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Big Lots Looks to Bolster Lagging Sales with New Affiliate Program

Retail TouchPoints

Big Lots is moving full steam ahead despite its recent bankruptcy filing and sale. In addition to bringing back its “Black Friday Fridays” weekly holiday deals , the retailer is launching a new affiliate program to “build on its organic and grassroots popularity with bargain-savvy creators and publishers on social media and beyond.” Big Lots Fights its Way Back Big Lots has struggled to find its footing since the pandemic, with recent factors such as high inflation and interest rates continuing

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Groove Commerce CEO Shares eCommerce Insights on Management Blueprint Podcast

Groove

We're excited to announce that our Founder and CEO, Ethan Giffin, recently appeared on the Management Blueprint Podcast hosted by Steve Preda. In this insightful episode, Ethan shared valuable perspectives on scaling eCommerce businesses and discussed Groove Commerce's innovative approaches to helping brands succeed online. Key Highlights from the Podcast: The eCommerce Scorecard : Ethan introduced our proprietary framework for measuring and improving eCommerce performance.

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CrowdStrike Holds Its Fal.Con Conference As It Tries To Move On From July 19

Forrester eCommerce

Last week, CrowdStrike held its yearly user conference, Fal.Con, in Las Vegas. The conference comes just two short months after CrowdStrike issued a config update that took down 8.5 million Windows endpoints, which disrupted air travel, hospitals, and media outlets while impacting many other industries.

Travel 293
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Flyla and SheerID Partner to Bring Seamless Student Verification and Specialized Fares to Airlines

SheerID

SheerID and Flyla Join Forces to Offer Verified Student Flight Discounts, Empowering Airlines to Confidently Deliver Exclusive Fare Programs Directly to Students.

Marketing 136
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Three Tactics for Optimizing CTV Success

Retail TouchPoints

As the CTV landscape continues on its path of rapid growth since the pandemic, with giants like Netflix launching ad tiers, players like Walmart entering the space through M&A and streamers doubling down on global expansion, new challenges and opportunities are emerging. If you’re looking to experiment and thrive in the CTV space, here are three tactics for optimizing success: Crafting the Most Effective Targeting Strategy In order to get consumers to look up from their phones during a comme

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What Sets a Digital Strategy Agency Apart for eCommerce Brands?

Groove

In today’s increasingly digital world, it’s key to work with a digital strategy agency to give your eCommerce business the tools it needs to grow. While you’re busy running the day-to-day operations of your company, digital strategy consultants will help you navigate the complexities of online marketing. They prioritize growth, store performance, and customer engagement.

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Lessons From MAICON 2024 To Accelerate Your AI Success

Forrester eCommerce

MAICON 2024 insights and inspiration are still resonating. Learn three key lessons that set marketers up for success in an uncertain future.

Marketing 259
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Online holiday sales in the US to hit record $240.8B: Adobe Analytics

RetailDive

The number of purchases done on mobile devices is expected to grow more than 10% compared to last year and will make up 53.2% of all online shopping.

Mobile 126
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Kay Jewelers to Reinvigorate Stores with Dedicated Customization Spaces

Retail TouchPoints

Through the remainder of 2024 and into 2025, Kay Jewelers plans to enhance its retail store design and customer experience. The retailer will add dedicated customization and collaboration areas in stores that are designed to provide personal, full-service experiences and are capable of hosting wedding parties, friend groups and “any other consumers looking to create memories that last,” according to a company press release.

Jewelry 289
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Combine SEO, PPC, and Email/SMS For Robust E-Commerce Marketing

Groove

It has been said that it's never a good idea to put all your eggs in one basket, and this sentiment certainly applies to e-commerce marketing. If you want to give yourself the best possible chance of attracting new customers and making your online store a success, you need to take a wide-ranging approach to e-commerce marketing that includes many different methods and strategies.

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Concerned about AI gathering business data? Check your phone.

Forrester eCommerce

We’ve been talking a lot about the security challenges with Artificial Intelligence (AI) at Forrester, specifically Generative AI. We’ve researched the buzz on AI PC’s and think 2025 is when they’ll start to gain adoption. But what about mobile?

Mobile 243
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Party City cuts prices on 2K items ahead of the holidays

RetailDive

The celebrations and events retailer said its responding to consumers, who continued to feel budgetary pressure.

Events 124
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Forrester Forecast: Online’s Share of U.S. Sales to Top 29% by 2029

Retail TouchPoints

Nearly three of every 10 purchases by American consumers will be made online as the end of this decade nears, according to projections from Forrester in its U.S. Online Retail Forecast, 2024 to 2029. The research and technology firm projects that online U.S. retail sales will increase from $1.2 trillion in 2024 to $1.8 trillion in 2029, a five -year compound annual growth rate (CAGR) of 8.4% that will increase ecommerce’s share of total retail sales from 23.4% this year to 29.3% in 2029.

Reference 284
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KFC India Unveils First-Ever Sign Language Training for Employees

RetailWire

KFC is the first fast-food chain to introduce this training.

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My Take On The Year Ahead For Sales Tech After Attending Three Key Events

Forrester eCommerce

This blog provides takeaways from Dreamforce, INBOUND, and CloudWorld that clients can use to get a perspective on each vendor’s vision for the coming year.

Events 243
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Amazon launches AI-powered video ad generator ahead of the holidays

RetailDive

Gellé Frères, a French skin care retailer, has already been testing the tool that can convert a single product image into multiple videos.

Retail 124
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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Adobe Predicts 8.4% Growth in Online Holiday Sales, Driven by Discounting

Retail TouchPoints

Adobe expects U.S. online sales to hit a record $240.8 billion this holiday shopping season (covering the period from Nov. 1 to Dec. 31), representing 8.4% growth year-over-year. Shopping on mobile devices also is expected to hit a new milestone, growing 12.8% YoY to contribute a record $128.1 billion , which would represent a 53.2% share of online spend this season versus desktop shopping.

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Little Bites Muffins Go ‘Biggie’ for Its 25th Anniversary

RetailWire

Little Bites now have more to love.

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Celebrating Excellence: DRÄXLMAIER Group Wins The 15th Annual Enterprise Architecture Award In EMEA

Forrester eCommerce

Get a detailed look at the winner of this year's Forrester Enterprise Architecture Award for EMEA DRÄXLMAIER Group.

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Stitch Fix expects return to growth in 2 years

RetailDive

CEO Matt Baer said the company’s cost cuts and customer experience changes are paying off, but warned that “transformations take time.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.