Forrester eCommerce

APRIL 20, 2020

New Pandemic Management Protocols provide guidance on how to bring employees back to work safely and effectively.

Management 543

Management Customer 543

Kissmetrics

APRIL 21, 2020

The screenshot above is my Google traffic over the last 12 months. As you can see, my traffic is growing. And there are many reasons for that, but there is one trend that’s really caused the majority of my SEO growth. You might be thinking it is Ubersuggest because it makes up 22.4% of my traffic now. But Ubersuggest has been integrated into NeilPatel.com for years, so that’s not it.

SEO 360

SEO Marketing Blog Banking 360

Forrester eCommerce

APRIL 23, 2020

Cutting-edge takes a back seat to reliability during the pandemic. Yet innovation still has its place.

Technology 485

Technology Management Operations Customer 485

BigCommerce

APRIL 24, 2020

The ways people find, research, and purchase products have evolved drastically over the last few decades.

Social Media 428

Social Media eCommerce Marketing eCommerce Marketing 428

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Groove

APRIL 23, 2020

According to TechCrunch, Amazon sales make up 49.1% of all eCommerce sales and 5% of all retail sales within the United States. On top of that, 10 companies dominate 71% of the eCommerce space based on sales. As an Elite BigCommerce Partner Agency and full-service eCommerce agency, we've helped multiple clients navigate omni-channel selling. If you’re a BigCommerce customer, selling on Amazon is now significantly easier with the native BigCommerce Amazon Integration.

BigCommerce 348

BigCommerce Recommendation Fulfillment Channel 348

My Wife Quit Her Job

APRIL 21, 2020

Should you hire an Amazon advertising agency or run your Amazon PPC ads by yourself? This post is a case study that I conducted with my own Amazon account to help you answer that exact question. A while back, I published an extremely comprehensive guide on how to run your own Amazon PPC ads. And in this guide, I compared notes with other 7 and 8 figure Amazon sellers to teach you the right way to setup and run your Amazon Sponsored Ad Campaigns.

PPC 246

PPC Other 246

BigCommerce

APRIL 24, 2020

Good marketing, at its core, has to include a deep understanding of your target market — their day-to-day lives, their challenges,…

eCommerce Marketing 424

eCommerce Marketing Marketing eCommerce 424

lateshipment

APRIL 23, 2020

More than in almost any other industry, fraud is overwhelmingly present in eCommerce. It negatively affects sales, profits, and brand reputation, and can significantly harm your business if you don’t have active fraud prevention measures. This is all the more important at a time when a global recession as a result of the COVID-19 pandemic looms large.

Merchant Services 242

Merchant Services Payment Services eCommerce Payments 242

Groove

APRIL 21, 2020

eCommerce email marketing remains one of the most important channels to generate traffic, conversions and revenue for many businesses. If you want to master email marketing, you must grow and maintain a healthy email list. How To Grow Your Email List. It's not uncommon for consumers to opt out of emails, causing email lists to diminish. If you're having trouble gaining leads or need help motivating users to sign up, these 5 tips on how to grow your email list will help you: Try email pop-ups.

White Paper 238

White Paper Social Media Seminar Customer Loyalty 238

Forrester eCommerce

APRIL 20, 2020

To navigate the next stage of the coronavirus pandemic, governments and companies must design and enforce Pandemic Management Protocols (PMPs) — a set of procedures and processes by which people will go to the office, go to school, congregate in public, eat in restaurants, travel, and move without causing unmanageable new outbreaks of the virus.

Management 496

Management Travel 496

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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

BigCommerce

APRIL 24, 2020

The written word is a powerful thing. Writing ideas and concepts makes them concrete in our minds.

Marketing 312

Marketing eCommerce Marketing eCommerce 312

Optimizely

APRIL 22, 2020

Get started connecting your brands’ systems in seconds. The ability to pull together your brands’ most important data is essential to building a single view of the customer. Activating Data out of Zaius is as simple as a single click and it’s what makes us the best Activated CDP in the marketplace. As of today, all of our customers have access to our new App Directory , where Zaius users will find dozens of new integrations that can be installed with a single click.

Shopify 195

Shopify Information Customer Management 195

Groove

APRIL 23, 2020

HubSpot CRM is free, intuitive and includes almost everything a sales team needs to organize leads, keep track of their movements and nurture them. It's quick to learn and contains all basic CRM necessities without being overly complex. As a Diamond HubSpot Partner Agency with a team of avid HubSpot CRM users, we assembled our honest review of the tool and how it can help businesses organize their sales processes.

Books 198

Books Social Media BigCommerce Subscription 198

Forrester eCommerce

APRIL 20, 2020

The coronavirus crisis offers telcos an opportunity to reposition themselves. Over the medium and longer term, the stronger telcos will benefit from the crisis.

Telecommunications 444

Telecommunications Customer Experience Mobile Omnichannel 444

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

Retail

BigCommerce

APRIL 21, 2020

Consumers take a lot of things into consideration when making a new purchase.

Customer 309

Customer eCommerce Consumer 309

Ecommerce Platforms

APRIL 20, 2020

So you’re ready to build a website and start carving out your place on the internet. That’s a big step. So, unsurprisingly, there are many things you need to consider. But, luckily, these days, building and hosting websites isn't as much of a challenge as it was a decade ago. Recently, website building software has exploded, so now, there are tons of companies offering easy-to-use drag-and-drop website builders at affordable prices.

Shipping Costs 171

Shipping Costs Payment Services eCommerce BigCommerce 171

Steve Dennis

APRIL 24, 2020

The following is excerpted from my just released book Remarkable Retail: How To Win & Keep Customers in the Age of Digital Disruption , which I finished writing and editing at the end of last year. Many people believe that the COVID-19 crisis is the proximate cause of quite a few retailers dire situation and imminent bankruptcy filings. Yet the bullet that will kill a good number of them was fired long ago.

Department Stores 156

Department Stores Travel Books Fashion 156

Forrester eCommerce

APRIL 22, 2020

Medallia continues its buying spree – adding to its numerous acquisitions in 2019 and its purchase of video feedback platform LivingLens in February of this year.[i] Acquiring Voci will strengthen Medallia’s overall offering primarily by enabling clients to tap into contact center insights and data. This move will also help Medallia customers overcome one of […].

Customer 406

Customer Customer Experience 406

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

Shopify

My Wife Quit Her Job

APRIL 21, 2020

Today I’m thrilled to have Jake Cohen back on the show. Jake is the product marketing leader over at Klaviyo and for the past month or so, he has been heading up a special Covid-19 Coronavirus task force to research, gather and synthesize e-commerce data to share with a broader e-commerce community. In this episode, we are going to go over some hard data on how e-commerce stores are faring during this pandemic along with which industries are doing well, which are not, and how to improve your sal

eCommerce 156

eCommerce Books Supplies Improvements 156

Ecommerce Platforms

APRIL 24, 2020

Wix has a lot to offer as a site building solution. Simplicity, with an intuitive user interface that makes designing your site as straightforward as possible, Versatility, with the freedom to create a wide selection of different pages in unique styles. Wix even provides a wide selection of amazing ecommerce themes and templates to choose from. However, as attractive as Wix might be, it’s not the ideal website builder for everyone.

Shipping Costs 165

Shipping Costs Volusion Shopify BigCommerce 165

ROI Revolution

APRIL 24, 2020

Published April 24, 2020. Amazon vendors and sellers were greeted this morning with an unexpected notification: Amazon Vine suspended until further notice. This news, which blocks new enrollments for the Amazon Vine program until further notice may be the next step in Amazon’s initiative to slow the flywheel for non-essential items during the COVID-19 crisis.

Supplies 148

Supplies Shipping Costs Conversion Optimization SEO 148

Forrester eCommerce

APRIL 21, 2020

Before we drown in dashboard dystopia, let’s swing the pendulum back to create meaningful metrics and measurement that will move your business forward and at the same time drive the outcomes that your customers want. At Forrester’s Customer Experience North America virtual event on June 16–18, we have an entire track dedicated to meaningful measurement where we’ll explore how both CX professionals and marketers can up their measurement game across six dimensions.

Games 398

Games Customer Experience Events Customer 398

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Customer

SellBrite

APRIL 21, 2020

Having your eBay account suspended can be a major setback, especially if you rely on the online marketplace for income. It’s a good idea to familiarize yourself with eBay’s policies to avoid account suspension in the first place. But because these policies are extensive and always changing, even the most conscientious eBay seller can make a mistake that leads to an account hold, restriction, or even suspension.

Payment Services 147

Payment Services Information eCommerce Multi-channel 147

Ecommerce Platforms

APRIL 21, 2020

Any business owner with a robust online presence that relies on fast-moving traffic and sales understands the importance of a fully-functioning and quick-loading website. There are plenty of web hosting platforms out there, but many are slow, shared, and painful to use. So, we’re going to look at one of the newer kids on the block called Templ and see how they stand up to scrutiny.

WooCommerce 160

WooCommerce eCommerce Management Customer 160

Omniconvert

APRIL 24, 2020

In this week’s episode of Growth Interviews, we invite you to join our podcast conversation with Barry Schwartz, the CEO. The post Barry Schwartz podcast: The key is website UX (User Experience) appeared first on ECOMMERCE GROWTH Blog.

Blog 146

Blog eCommerce SEO Marketing 146

Forrester eCommerce

APRIL 23, 2020

In a post-COVID-19 world, sellers of products and services might find it easier to charge over an extended period based on consumption rather than asking for large up-front cash payments.

Subscription 386

Subscription Payment Services Customer 386

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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

B2C

ROI Revolution

APRIL 20, 2020

Published April 20, 2020. Amazon’s Coronavirus Journey. Coronavirus and Amazon have made up two of the biggest news stories for marketers in April 2020. As the world’s second largest ecommerce company, Amazon has had an eventful month. Their fulfillment services have been crucial in the delivery of essential goods throughout the country.

Shipping Costs 135

Shipping Costs Small Business Retail Fulfillment Mobile 135

Ecommerce Platforms

APRIL 23, 2020

The online course industry is booming. At the time of writing, the world is amid a pandemic resulting in a new and different indoor life for most of us. With time on our hands and a hunger for knowledge and self-improvement, it's small wonder entrepreneurs are creating online courses to meet this demand. So, if you want to start selling e-courses, or you already do, and you're considering moving to a different platform, you’re in the right place.

Payment Services 152

Payment Services Webinar Subscription eCommerce 152

Omniconvert

APRIL 22, 2020

Change is the name of the game these days, as the COVID19 pandemic is changing the way we live. But. The post How 10 Shopify stores are positioning during COVID19 appeared first on ECOMMERCE GROWTH Blog.

Shopify 130

Shopify Games Blog eCommerce 130

Forrester eCommerce

APRIL 20, 2020

The March Numbers Are In: Retail Sales Are Down, But Not Out The Census Department released preliminary figures for March sales in the US on April 15, which provided an official glimpse of the impact of COVID-19 on the US economy and retail spend. We expect the upcoming slate of earnings releases to reinforce the following narrative: Consumer spend is up at grocery stores (including alcohol stores), mass merchants, […].

Marketing 373

Marketing Consumer Retail Information 373

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics