Sat.May 14, 2022 - Fri.May 20, 2022

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Top 5 Security Challenges for Buy Now Pay Later Apps

Retail TouchPoints

Buy now pay later (BNPL) is one of the largest, fastest-growing and most well-funded segments in the fintech market. According to Accenture , the number of BNPL users in the U.S. has grown by more than 300% per year since 2018, reaching 45 million active users in 2021. But as stand-alone BNPL apps continue to grow, so will the threats against them. It’s clear this reverse layaway payment model is also here to stay.

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What You Need Out of Your Price Comparison Software

Wiser

In the world of modern retail, most shoppers prefer to compare product prices before making any final purchases. But price comparison software isn’t just for customers, as there are many benefits that brands and retailers stand to gain from pricing comparisons when building their pricing strategy. What is Price Comparison Software? Pricing comparison software are tools that can be used to keep tabs on competitor pricing for products and services.

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Shape How People Trust You

Forrester eCommerce

Our society is coping with unprecedented challenges. Your customers, employees, and partners are all facing growing uncertainties and concerns. Geopolitical tension, income inequality and job insecurity, social unrest, and misinformation and disinformation, you name it! In these challenging times, established societal institutions have often failed to unify and guide their communities.

Customer 195
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What Is Amazon Attribution And How It Works

My Wife Quit Her Job

Amazon Attribution is a tool that allows you to track an Amazon sale from a non-Amazon traffic source to learn which external traffic sources are converting the best. A big problem that 3rd party sellers face when driving external traffic to Amazon is that external traffic metrics can not be easily measured. For example, if your Amazon listings are getting traffic from Facebook, Google, social media and email, you have no idea which traffic source is generating the most sales.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Albertsons to Launch Smart Shopping Carts at Select Stores

Retail TouchPoints

Albertsons Companies will launch cart-based smart checkout technology later this year at select supermarkets throughout the country, in partnership with Veeve Smart Carts. The carts use computer vision to identify items by extracting visual features (including barcodes) of the items placed within them, and a built-in scale calculates totals for produce.

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AdScale Review: Everything You Need to Know

Ecommerce Platforms

Are you looking for a cloud-based marketing automation solution for your business? Or, are you, like most ecommerce enterprises, wanting to make the best use of your customer data? Keep reading if you're nodding your head in response to these questions. There are many types of marketing automation solutions, but how do you identify the one that best fits your business needs?

eCommerce 211

More Trending

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405: How To Make 100K Per Day Using TikTok With Miss Excel (Kat Norton)

My Wife Quit Her Job

Today I have my friend Kat Norton on the show. Kat goes by the name Miss Excel on TikTok and if you are on the platform, you have probably seen her videos. Kat has over a million followers on TikTok which she has leveraged into a successful software training business in just 2 years. In this episode, you’ll learn how to create viral TikTok videos for your business.

Other 59
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28 Brands Sign Charter to Mitigate Racially Biased Experiences in Retail Environments

Retail TouchPoints

Sephora and 27 other retailers, along with the Open to All nonprofit, have signed the Mitigate Racial Bias in Retail Charter, marking their commitment to concrete steps that will improve equality across the industry. The charter is designed to create a more welcoming environment for all by reducing racially biased experiences and unfair treatment of shoppers.

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Best Project Management Software: 6 Options for 2022

Ecommerce Platforms

The best project management software is a critical tool for keeping your team organized, and your business running smoothly. While the right project management tools have been a valuable part of running a successful team for some time now, they’ve grown increasingly popular in recent years. Currently, project management software is more valuable than ever as companies strive to keep remote and hybrid teams on the right path.

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Déjà Vu As Synopsys Buys DAST

Forrester eCommerce

Synopsys announced its intention to acquire WhiteHat from NTT for $330 million in cash. WhiteHat was acquired by the Japanese telecommunications provider NTT back in 2019. The subsidiary was later rebranded to NTT Application Security. In the press release, Synopsys emphasized the strength of the WhiteHat brand, its dynamic application security testing (DAST) offering, and […].

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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How to improve customer experience and build profitable relationships with your customers.

Omniconvert

Discover the real impact Customer Experience has on your business and discover how to improve your customer relationships. The post How to improve customer experience and build profitable relationships with your customers. appeared first on Omniconvert Ecommerce Growth Blog.

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RICE 2022: How Brands Can Turn Their Unique Expertise into Memorable Value Propositions

Retail TouchPoints

As its name implies, Direct to Consumer (DTC) retail seeks to appeal directly to consumers with a brand they will recognize and seek out. But as this part of the industry grows more crowded, DTC retailers are finding it tougher to make their mark. Overcoming this challenge requires DTC companies to leverage their advantages as specialty retailers in order to deliver highly targeted messages that lay out their value proposition, while also delivering a personalized experience that a broader marke

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5 Most Important 2022 Holiday Season Ecommerce Dates | Salsify

Salsify

While many shoppers are content to leave their holiday purchases to the last minute, brands don’t have this luxury. Nothing could be worse than putting off your end-of-year planning.

eCommerce 147
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Global Accessibility Awareness Day 2022: What’s Changed In Our Four Years Covering This Space

Forrester eCommerce

On Global Accessibility Awareness Day this year, learn what’s changed in digital accessibility over the past four years. Read more.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Customer churn analysis: Understanding why customers leave

Omniconvert

Discover how customer churn analysis helps you understand why customers stopped buying from your store and find out what you need to fix to see churn rates drop. The post Customer churn analysis: Understanding why customers leave appeared first on Omniconvert Ecommerce Growth Blog.

Customer 147
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U.S. Apparel Resale to Double in Next Five Years, Fueled by Retailers and Brands

Retail TouchPoints

There was a time, not too long ago, when it took a lot of convincing to get consumers to consider secondhand. Now, both consumers and the retailers that serve them are quite willingly jumping on the resale bandwagon, driving an already hot sector toward even further growth. The U.S. secondhand market is projected to double in the next five years, reaching $82 billion by 2026, according to ThredUP ’s 10 th annual Resale Report , conducted in partnership with GlobalData.

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3 of the Best Brand Collaborations in the Beauty Industry | Salsify

Salsify

Brand collaboration takes place when two brands join forces to promote a product or service — and it can be really powerful. The best brand collaborations help both parties reach new potential customers, increase social media engagement, promote a cause, boost sales, or achieve their own unique business goals.

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The Sales Engagement Landscape And The Case For The Single Pane Of Glass

Forrester eCommerce

Sales engagement platforms are playing a leading role in optimizing and improving sales and revenue development, operational efficiency, and outcomes. These platforms and their insights are enabling revenue teams with a single pane of glass to work from. This is how we define the category: Solutions that help sales, marketing, and post-sales personnel understand and […].

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Mastercard to launch biometric checkout tool for retailers

RetailDive

The company plans to try out facial recognition and hand scanning technology in multiple countries.

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RICE 2022: Albertson’s Provides Sneak Peek at Plans for Upcoming Marketplace

Retail TouchPoints

Third-party marketplaces have emerged as one of the biggest growth opportunities for retailers this year, with companies from Macy’s and Bed Bath & Beyond to Giant Food and Michaels launching marketplaces (or announcing plans to do so) in the last six months alone. Albertson’s will soon join that mix as well, and the company’s Senior Director of Marketplaces Jasmin Krdzalic gave attendees at last week’s Retail Innovation Conference & Expo a sneak peek at what he and his team are building

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4 Ecommerce Best Practices for Personalization | Salsify

Salsify

When it comes to ecommerce success, a recent Forbes piece puts it simply: Personalize or perish. Professional services company Accenture backs up this declaration, reporting that 83% of global consumers are willing to share their data to get personalized experiences.

eCommerce 145
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A Vet, Dr. & Biomechanical Engineer walk into a bar: Monitoring, Observability & AIOps in 2022

Forrester eCommerce

AIOps builds upon observability and monitoring to develop deep AI driven insights that enhance human judgements. As we move from monitoring to AIOps, we also move from a reactive to active, then proactive footing before establishing the predictive capabilities AIOps promises. Biomedical devices function the same way. They use the body's telemetry and then act on it before harm is done.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Ulta unveils media network powered by data from 37M rewards members

RetailDive

The beauty brand is leaning into its scale as rivals like Sephora appear to be plotting a similar expansion into advertising.

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Retailers, Are You Ready to Maximize Your Retail Media Revenue?

Retail TouchPoints

With heady revenue predictions for retail media north of $100 billion and with equally impressive growth rates, it’s not surprising to see a surge of retailers opening advertising shops in attempts to capture share. But we’re still in the early days of retail media, with the large and capable players (Walmart, Amazon, Kroger and Instacart) scooping up the lion’s share of brands’ investments.

Retail 304
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Ecommerce Returns Management Process: Best Practices

lateshipment

Returns are an integral part of every ecommerce business. 20% of all ecommerce orders are returned. And this number increased up to three-fold during times like the holiday season. However, they become a logistical nightmare and a cost center only when they get out of hand in the absence of a proper returns management system. Therefore, you need to put in your best efforts to manage returns and make them a growth driver for your business.

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Plan Your Response To CISA Emergency Patching Directives

Forrester eCommerce

Written with Carlos Rivera, Senior Analyst. This week, the US Cybersecurity & Infrastructure Security Agency (CISA) announced an emergency directive to immediately deploy patches for five VMware products vulnerable to remote code execution or escalation of privileges to root exploits. The vulnerabilities impact VMware Workspace ONE Access (Access), Vmware Identity Manager (vIDM), Vmware vRealize Automation […].

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Secondhand US market to reach $82B by 2026: ThredUp

RetailDive

Consumers are turning to used goods to save money during a time of high inflation, a new report found.

Marketing 132
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RICE 2022: How Coach Uses Store Design, Pop-Ups and Digital Installations to ‘Go Local’

Retail TouchPoints

During the design:retail Conference and Expo session titled How Coach Embraces Retail Transformation: From Physical to Immersive Experiences at the Retail Innovation Conference and Expo , Giovanni Zaccariello, SVP of Global Visual Experience at Coach , revealed how the brand’s prioritization of connecting locally with consumers is successfully driving interest in the Coach brand.

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How To Improve Brand Experience in the Post-Purchase Phase

lateshipment

Every e-commerce business strives to give its customers the best experience (CX) associated with their brand. Starting from a user-friendly site to a great checkout experience and a support team that’s available around the clock to tend to customer issues, and so much more. However, the situation becomes radically different when the critical post-purchase phase of the customer journey begins.

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Generally Accepted AI Principles – “GAAIP” can bridge the trust gap

Forrester eCommerce

Organizations looking to scale their use of AI-enhanced decision making are facing a dilemma. There is still a large gap between voluntary frameworks for responsible AI, and actionable law and enforceable regulations. I wrote about the Singapore Responsible AI governance framework in an earlier blog post. My colleague Guannan Lu has recently taken a look […].

Blog 195
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.