lateshipment
APRIL 25, 2022
The retail industry has been undergoing a digital transformation for years. It has improved in speed, efficiency, and accuracy, thanks, in large part, to improved data and predictive analytics technologies that allow firms to make data-driven business decisions. None of these insights would be possible without the internet of things (IoT) and, more importantly, artificial intelligence (AI).
lateshipment
APRIL 26, 2022
The importance of a quality shipping experience in e-commerce cannot be stressed enough. This is primarily due to the fact that the post-purchase (shipping + delivery) takes up 50% of the overall delivery experience. However, major e-commerce businesses leave out shipping in their strategy as they consider the onus of it to be with the shipping carrier.
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Wiser
APRIL 26, 2022
Merchandising is obviously an essential part of retail, but keeping your strategy up-to-date and profitable is difficult in a growing competitive market. There is a number of merchandising challenges that retailers are facing. Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy.
Forrester eCommerce
APRIL 26, 2022
From their interactions as consumers, B2B buyers and customers are already accustomed to receiving relevant information curated by algorithms and delivered at the right time in dynamic and digestible formats. Across channels, devices, and interfaces, these audiences ask for what they want. They’re also aware of how their behavior drives the algorithmic co-creation of interest-based […].
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Groove
APRIL 28, 2022
Shambhala Publications, Inc. is a premier independent publishing company of written books, audiobooks and immersive courses that strive to improve physical and spiritual wellbeing. With genres such as Buddhism, Christianity, Mindfulness, Wisdom Traditions, Health, Yoga, Martial Arts and more, Shambhala Publications aims to publish meaningful content that enlightens society.
Retail TouchPoints
APRIL 25, 2022
Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management. Investment in the proper technologies needed to build a strong supply chain not only enables prompt replenishment of products in inventory, but also optimizes planning capabilities in rapidly evolving business ecosystems while minimi
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Forrester eCommerce
APRIL 25, 2022
European governments, businesses, and societies need to prepare for a fundamental transformation of their skills base to survive and thrive. To drive sustainable growth and innovation and to prepare for the future of work, European businesses depend on a blend of digital and technology-related skills as well as critical thinking, problem solving, resilience, active learning, […].
Groove
APRIL 29, 2022
What is SMS Marketing? It’s 2022, and people are using their cell phones now more than ever before. With this uptick in cellular device usage, SMS marketing is a hot topic for eCommerce marketers. So, what exactly is SMS marketing ? SMS marketing stands for Short Message Service 一 or text messaging. Brands are now using text messaging to send promotional messages, updates, company announcements and more to consumers that provide consent.
Retail TouchPoints
APRIL 29, 2022
Resale has a new player with the launch of DICK’S Sporting Goods ’ in-store buy-back program, available in select markets through a partnership with outdoor and adventure gear resale platform Out&Back. DICK’S will pilot the program at DICK’S Sporting Goods locations in Pittsburgh and Lakewood, Colo. and its Cranberry Township, Pa. Public Lands location.
BigCommerce
APRIL 29, 2022
Women’s History Month serves as a dedicated time to honor generations of trailblazing women.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Forrester eCommerce
APRIL 26, 2022
Are you facing the dilemma of improving service work? Service outcomes depend upon knowledge workers getting things done. Whether you’re servicing a laptop or a train, it’s all just operations. Service improvements require insight into what work needs to be done, who is doing the work, and where the work in progress is. But often, […].
Groove
APRIL 26, 2022
A Comparison of HubSpot vs Mailchimp. Finding the right eCommerce marketing platform for your company’s needs is a huge decision that requires a ton of research and consideration. Researching the similarities and differences between HubSpot vs Mailchimp is a great first step in the right direction. Let’s get right into it! 1. Pricing. HubSpot. HubSpot has numerous pricing structures based on tiers.
Retail TouchPoints
APRIL 29, 2022
Ecommerce returns are the new reality for retailers, but their rapid rise doesn’t have to crush conversion rates and profitability. Instead, brands should put themselves in shoppers’ shoes. Consider how returns are central to the customer experience and can create a competitive advantage, differentiate a brand and increase customer lifetime value. Turn Returns Upside Down.
Ecommerce Platforms
APRIL 29, 2022
The debate of Shopify POS vs Clover POS can be more complex than it seems. Both of these tools have a lot of benefits to offer the average ecommerce seller. With both Clover and Shopify, you can sell products online and offline, manage payments from a multitude of different sources, track your inventory and so much more. While Clover POS is most commonly associated with payment processing and merchant accounts, Shopify is more likely to be the solution you look at if you’re planning on expanding
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Forrester eCommerce
APRIL 28, 2022
XR designers cut corners because of the limitations of headsets but XR streaming from the cloud could liberate them.
My Wife Quit Her Job
APRIL 29, 2022
Amazon requires sellers with gross sales over $10,000 a month to have product liability insurance in order to sell on Amazon. If you hold a valid insurance policy, Amazon will pay for legal claims under $1000 for personal injury and product damage on the sellers behalf. In this post, you’ll learn… The exact Amazon insurance requirements How much insurance you need to purchase The best Amazon insurance providers for your business The easiest way to get Amazon seller insurance Why Do A
Retail TouchPoints
APRIL 29, 2022
BJ’s Wholesale Club is testing out a smaller store format called BJ’s market. The first 43,000 -square-foot concept store opened in Warwick, R.I. and will feature top-selling fresh foods, produce and seasonal products in what is designed to be a more convenient and efficient shopping space. BJ’s market will offer the same product sizes and pricing as BJ’s club stores, as well as the same omnichannel services such as curbside pickup and same-day delivery.
lateshipment
APRIL 28, 2022
Working in retail is hectic. Working at an e-commerce store comes a close second. While looking for e-commerce retail memes to share with you for laughs (help you relax), I found that a lot of them were only based on marketing, website optimization, sales, etc. Which made me realize that the remaining half of the CX, the post-purchase, is involuntarily left out by e-commerce brands not just for memes but in their business operations as well.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
Forrester eCommerce
APRIL 29, 2022
L'orientation des projets de transformation digitale, et par conséquent les stratégies sous-jacentes de sourcing, de recrutement et de gestion des talents IT, doivent toutes évoluer.
My Wife Quit Her Job
APRIL 27, 2022
Today I have Steven Weigler on the show. Steven is the founder of Emerge Counsel, which is a law firm that specializes in intellectual property protection. If you sell on Amazon, you know that counterfeits and knock-offs are still a very serious problem on the platform. In this episode, Steve and I talk about low-cost ways to protect your IP from evil Amazon sellers.
Retail TouchPoints
APRIL 27, 2022
Food retail demand has become fractured across multiple channels, with traditional brick-and-mortar formats losing out to the online medium. In 2019, online grocery accounted for 6.3% of total US grocery sales. Then in 2021, grocery ecommerce sales reached 9.5% and are predicted to increase to 11.1% and then 20.5% in 2022 and 2026 respectively. The sign is clear — ecommerce is here to stay.
GetElastic
APRIL 27, 2022
How to Know if Your Commerce Platform is Truly API-first? In case you missed it, last week I covered what it means to be API-first , and how that’s different from a code-first approach. In this piece, I’ll write more about what API-first means for commerce, and why it’s not as hard to implement as you may think. The lingua franca amongst commerce vendors in 2022 is composable and API-first.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Forrester eCommerce
APRIL 29, 2022
As corporations look to express their commitment to the Earth and its earthlings, nature-based solutions (NBS) have taken on new urgency in the boardroom and sometimes not for the right reasons. First things first: NBS are defined by Forrester as natural and nature-based solutions to the consequences and causes of climate change that reduce an […].
SheerID
APRIL 29, 2022
Brands in numerous industries partner with SheerID for Teacher Appreciation Month to provide exclusive offers to the 6.7 million educators in the US.
Retail TouchPoints
APRIL 25, 2022
It might seem counterintuitive for retailers to focus on returns when they are so focused on trying to convince customers to buy products in the first place (and rightly so). However, return policies actually have a major influence on whether shoppers go through with a transaction — particularly for increasingly popular online purchases. Nowhere is this delicate equation more critical than during the holiday season, when a larger proportion of purchases are gifts, raising the potential for misma
FastSpring
APRIL 26, 2022
Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. As soon as I started canceling, a popup warned me that I’d immediately lose access to all paid features. . “This action will immediately downgrade your subscription.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Forrester eCommerce
APRIL 29, 2022
It’s not your fault you don’t understand “headless commerce.” Great products have great names that express what they are and why they’re good. Like “doghouse” or “sugar-free gum.” But headless commerce … that’s confusing, and it’s poorly messaged. Let’s run two tests to illustrate this. (Full disclosure: This is a roast of headless commerce.) Round […].
Ecommerce Platforms
APRIL 29, 2022
Businesses juggling multiple accounts, each with different passwords, may find themselves in a situation where passwords need changing. Or requiring to grant someone access to said passwords. To do this safely, passwords need encrypting to prevent hacking and data breaches. This is where cloud-based, self-hosted password managers come into play. This sort of online tool allows businesses to manage all their passwords from the convenience of one place.
Retail TouchPoints
APRIL 28, 2022
For years Apple refused to sell consumers or independent repair shops the tools and parts needed to fix its devices, saying that consumers were best served by having their products fixed by authorized specialists. But the tech giant has finally yielded to consumer and political pressure with the debut of its new Self-Service Repair website — complete with repair manuals as well as genuine Apple parts and tools.
Salsify
APRIL 28, 2022
After becoming increasingly accustomed to shopping online, today’s consumers seek omnichannel, hybrid shopping experiences that offer the best of both brick-and-mortar stores and ecommerce websites.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
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