RetailDive

JULY 11, 2022

Online shopping is expected to grow despite concerns about inflation and a potential economic downturn, according to FTI Consulting.

eCommerce 140

eCommerce 140

Forrester eCommerce

JULY 14, 2022

Customer Success is a critical business function and plays an essential role in building trust with customers as a strategy for retention.

Customer 370

Customer B2B 370

My Wife Quit Her Job

JULY 11, 2022

Today I’m thrilled to have Liran Hirschkorn on the show. Liran is the founder of Incrementum Digital where he helps Amazon sellers grow their businesses. Over the years, he’s helped many clients grow to 8 and 9 figures and he has his finger on the pulse of Amazon. In this episode, we talk about the latest strategies to maximize Amazon sales.

Books 296

Books Other eCommerce 296

Retail TouchPoints

JULY 12, 2022

Augmented reality tech is nothing new — in fact, it’s been around since 1968 (surprising, right?). And yet, it’s only in recent years that AR has begun to reach its full potential. Advancements in the tech itself and the growing ubiquity of smartphones have converged to create a whole host of new applications for AR outside the realm of gaming — and one of the biggest arenas is commerce.

Apparel 364

Apparel eCommerce Toys Omnichannel 364

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

BigCommerce

JULY 15, 2022

On the heels of Outdoor Retailer in Denver, the BigCommerce team went to CommerceNext in New York City and left…

BigCommerce 328

BigCommerce Outdoor Retail Events 328

Forrester eCommerce

JULY 15, 2022

Learn how to create a scalable data culture in your organization in this sneak peek of our upcoming Technology & Innovation North America event.

Events 370

Events Technology Customer Data Customer 370

Retail TouchPoints

JULY 14, 2022

When it comes to world building in the metaverse, the creative opportunities are essentially limitless. That’s why, as brands and retailers start to mold their environments on platforms like Roblox, experts encourage them to focus on immersive storytelling , gamification and digital-physical integration to drive engagement. PUMA is leaning into all three with a new sports-based experience on Roblox called “PUMA and the Land of Games.

Games 70

Games Clothing Consumer Marketing 70

Ecommerce Platforms

JULY 9, 2022

The debate of whether to use Shopify POS Lite vs Pro is a common one for companies planning on taking their Shopify website sales offline. Most people know Shopify is one of the most popular ecommerce website building tools on the market. With Shopify, you can build a comprehensive online shopping experience, complete with a custom checkout, a host of professional templates, and a range of payment options.

POS 180

POS Shopify Payment Services Shipping Costs 180

Forrester eCommerce

JULY 12, 2022

CEOs often ask me: “What is blockchain, and what impact will it have?” After tapping into Forrester’s research, here’s my answer.

74

74

My Wife Quit Her Job

JULY 9, 2022

To compete with industry giants like QVC and HSN, Amazon launched its own live streaming platform called Amazon Live on February 7, 2019. As an Amazon Live streamer, you can go live as often and whenever you want with the Amazon Live Creator app and customers can follow your brand. Live streams appear on the Amazon.com/live page, your brand’s product pages and various placements where Amazon shoppers browse.

Customer 296

Customer 296

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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

Retail TouchPoints

JULY 15, 2022

Instacart has announced a number of promotions to its C-suite and the creation of two new senior leadership positions — Chief Business Officer and Chief Architect — in order to better position the business toward its ambition of becoming a full-service grocery technology company as readies to IPO. “As we reimagine the role that Instacart has to play — as an enablement platform for our retail partners and pioneer for the industry — ensuring our teams are set up for success has never been more imp

Technology 337

Technology Subscription Blog Retail 337

ROI Revolution

JULY 11, 2022

Between website SEO , ecommerce blogs, email marketing, and conversion rate optimization , one thing remains clear: Content is still king. And optimizing your content is paramount to your brand’s success. We conducted a survey of 170+ digital marketing professionals to get a clear picture of the current ecommerce landscape. In this article, we’ll dive into the data to learn about the content that may resonate the most with your audience and offer content marketing tips to leverage di

Blog 158

Blog White Paper SEO Marketing 158

Forrester eCommerce

JULY 12, 2022

Users get to make their own choices about security and privacy when using Apple devices, not carriers, application developers, or advertisers.

Mobile 74

Mobile Management Technology Marketing 74

Salsify

JULY 14, 2022

Humanity has long been fascinated by the prospect of developing a machine that can accurately mimic its own appearance, behavior, and emotional complexity.

Customer 147

Customer eCommerce 147

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

Retail

Retail TouchPoints

JULY 14, 2022

With the freight train of inflation not looking set to slow down anytime soon, Lowe’s wants its customers to know it’s possible decorate their homes without breaking the bank. The home improvement retailer has debuted a new series of décor curations from a collective of three style experts known for their budget-friendly styles. The Lowe’s Bargainistas curations are part of the retailer’s House of Style content series , designed to inspire “style for every style.”.

Banking 312

Banking Improvements Customer Retail 312

Wiser

JULY 11, 2022

Any retail business without a solid strategy is bound to fail. It’s essential that your business is able to engage shoppers, build customer loyalty, and drive sales. But developing an effective retail strategy takes more than just attracting customer attention. Several factors need to be considered so you can get shoppers to the shelf and making purchases.

Social Media 146

Social Media Retail Customer Loyalty Consumer 146

Forrester eCommerce

JULY 12, 2022

When I ask clients, “Why do you continue to work with your security vendor?”, the answer I get most often is “I believe in its vision for the product.” A vendor’s product vision is its point of view on the biggest challenges to the industry and a tool that security pros can use to identify […].

Operations 74

Operations Customer 74

Salsify

JULY 12, 2022

The demand from global consumers is apparent: They want personalized shopping experiences — and brands and retailers must have a clear strategy to create them.

Download 147

Download Retail eCommerce Consumer 147

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

Shopify

Retail TouchPoints

JULY 15, 2022

Amazon is growing its UK workforce with the addition of 4,000 new jobs in corporate and technology fields , increasing the company’s permanent workforce in the region to 75,000. Over the last three years Amazon has created 40,000 new jobs across the UK. The new positions will support both Amazon and Amazon Web Services (AWS), with a focus on software development, product management and engineering, in addition to operations teams jobs in fulfillment centers, sort centers and delivery stations.

Fulfillment 310

Fulfillment Management Operations Technology 310

RetailDive

JULY 12, 2022

Remembering passwords may be a thing of the past as Apple rolls out passkeys, but interest in biometrics reaches beyond authentication.

Marketing 145

Marketing 145

Forrester eCommerce

JULY 11, 2022

We track the details of the digital experience services of 66 agencies, consultancies, and technology service providers, and we recently evaluated 14 of the most significant in The Forrester Wave™: Global Digital Experience Services, Q2 2022. The service provider best suited to your needs could be a boutique or a global giant. But which? In our […].

Technology 370

Technology Customer 370

FastSpring

JULY 15, 2022

When you sell around the world, there are more opportunities for growth. But there’s also more complexity. One big complication is sales tax, GST, and VAT: consumption taxes you’re expected to charge your customer and remit on their behalf. So what are your options when it comes to tax collection and compliance? In a one-hour webinar, we covered the four main ways that SaaS companies handle global sales taxes.

Payment Services 144

Payment Services Management B2C Webinar 144

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Customer

Retail TouchPoints

JULY 15, 2022

The pandemic threatened the livelihood of brick-and-mortar retailers, especially those with a strong presence in shopping malls. But the retailers that invested in omnichannel capabilities were able to adapt and survive. For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand.

Omnichannel 306

Omnichannel Shipping Costs Fulfillment Gifts 306

UpSellIt

JULY 13, 2022

Today more than ever, personalization is the key to optimizing the user experience and driving sales and brand loyalty. Leveraging data collection to create a personalized experience is an important aspect of strategic marketing. Segmentation is a means of categorizing that data in order to guide campaign direction. Segmentation helps companies organize their audience into smaller categories, allowing for more effective brand communication.

Information 141

Information Social Media Marketing Improvements 141

Forrester eCommerce

JULY 11, 2022

Drum roll, please! After a few intense weeks of processing and judging submissions, we are now at an exciting moment! Announcing the seven semi-finalists among those companies nominated for the prestigious Forrester Enterprise Architecture Award 2022 for North America! Without further ado, the semi-finalists are (in alphabetical order): Arch Insurance Group Inc.

Customer 369

Customer 369

RetailDive

JULY 14, 2022

Most shoppers are not yet comfortable with extended reality experiences despite the positive impact they have on purchases, a Forrester report found.

Consumer 139

Consumer 139

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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

B2C

Retail TouchPoints

JULY 15, 2022

Starbucks will reportedly close 16 U.S. stores, mostly on the West Coast, due to safety concerns, according to CNBC. The affected stores “have a particularly high volume of challenging incidents that make it unsafe for us to operate,” but one of them is unionized — and Starbucks Workers United is striking in response to what it sees as a union-busting move.

Operations 299

Operations Customer Other Retail 299

lateshipment

JULY 15, 2022

The Importance of On-time Delivery. On-time deliveries are a business’ best practice. Yet they do not captivate customers like same-day delivery or free shipping promises do. However, failing to make on-time deliveries gives you a bad reputation. But.but…keeping deliveries on time is not so easy, given that on-time delivery is in the hands of your shipping partner.

Shipping Costs 130

Shipping Costs Shipping Merchant Services eCommerce 130

Forrester eCommerce

JULY 12, 2022

Evidence from past economic downturns suggest leaders who quickly assess and then decisively act will best position their company for success. But what are the critical assessments and actions sales leaders should make in their ongoing B2B sales strategy? Education Become versed on economic principles (inflation, stagflation, recession). In addition, understand the financial impacts of […].

B2B 73

B2B Customer Experience Operations Customer 73

RetailDive

JULY 13, 2022

With underperformance across its brands, many of the retailer’s problems are self-inflicted. But others are a sign of broader trouble in apparel.

Apparel 131

Apparel Other Retail 131

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics