Sat.May 05, 2018 - Fri.May 11, 2018

article thumbnail

Why Retail is Dying: The Self-Inflicted Wounds Theory (and What’s Next)

BigCommerce

The commonly accepted view of why the traditional brick and mortar retail business is imploding is that Amazon is out-executing and simply eating everyone’s lunch. While it is true that Amazon has built an incredible business around a number of significant competitive advantages and the consumer product discovery process has profoundly changed due to consumers’ adoption of mobile and social media — that doesn’t tell us the entire story.

Retail 406
article thumbnail

Why Weird Ecommerce Ads Kill It on Facebook

Optimizely

You may have noticed something strange happening on Facebook lately. (And I’m not talking about your high school classmate’s obsession with their cat.). It’s the ads. The weird ones. Facebook is suddenly full of sponsored ad campaigns for ecommerce brands that are, to put it mildly, a bit odd. These aren’t your standard promotions offering 20% off the newest product line, featuring a gorgeous model and perfect styling.

eCommerce 353
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Makes a Good Story?

Rishi Rawat

Of the 7 conversion triggers, I obsess over Story is probably the most powerful. But, what is Story? Story is the emotion we evoke in the mind of the audience. The difference between an average and good story is 512x. Let me illustrate with a story. A sales guy has been working at a mattress store for 5 years. Like most brick and mortar businesses his store is facing margin pressures and diminishing foot traffic.

Arts 70
article thumbnail

Marketing Innovation Starts And Ends With Customer Obsession

Forrester eCommerce

Despite all the monumental changes to technology and media which afford marketers the capabilities to build emotion-rich customer relationships, they frequently struggle to rise above roles as brand despots or sales vassals. But don’t blame the tools. It’s because marketing functions are mired in minutia while prioritizing internal tasks and artificial organizational constraints over solving […].

Marketing 338
article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

5 Most Important Factors for Success in E-commerce (Make Sure You Hit These)

Kissmetrics

E-commerce seems to be eating up the retail world right now. We’re seeing longtime brick-and-mortar retail brands closing or going bankrupt that we never would have expected to see disappear ten years ago. Take Toys”R”Us for example. After more than 60 years in business, they are liquidating and closing all of their remaining U.S. stores. On the other hand, the digital world is an exciting place to be, with business owners starting their very own digital brands and competing in the digital marke

eCommerce 234
article thumbnail

Deeply Analyze Your B2C Customer Buying Patterns

Optimizely

What’s your best selling product? What about your worst selling product? What about the product a first-time buyers is most likely to purchase? If you don’t know your customer behavior intimately, you definitely should. As a B2C marketer, you want to know as much as possible about your customer’s buying habits, including their first purchase, their last purchase, their customer lifetime value, and much more.

B2C 186

More Trending

article thumbnail

Marketing Innovation Requires “Process, Process, Process!” (Channeling Jan Brady)

Forrester eCommerce

Marketing has come a long way but it is not yet customer-obsessed. To address this gap, we’re pleased to announce the launch of Forrester’s new The Marketing Innovation Playbook. It’s time for companies to undergo a marketing makeover. This playbook guides brands through assessing four pillars: Mindset, Talent, Process, and Insights. “Marketing innovation” and “process,” you […].

Channel 256
article thumbnail

Here’s How to Rank for Multiple Keywords with One Piece of Content

Kissmetrics

Keyword targeting is dead. Algorithm changes such as Google’s RankBrain have all but killed your ability to rank well using keyword targeting. I bet you’re wondering why I’m about to talk about ranking for keywords then, right? Well, there’s a difference between using keywords and targeting keywords. Keywords are just phrases that people type into search boxes to describe what they’re looking for.

Article 221
article thumbnail

Shopify Lite Review: How It Works and When You Should Be Using It

Ecommerce Platforms

The Shopify Lite plan is not only inexpensive, but it allows you to create a simple ecommerce store within minutes. That sounds like a pretty great deal, right? Well, it depends on the situation. For most online stores I'd recommend some of the regular Shopify pricing plans , considering you receive a full online store and shopping cart, and the features are far more robust for scaling up.

Shopify 158
article thumbnail

The Top 10 Best Dropshipping Products You Can Sell with Printful

Bootstrapping Ecommerce

Sometimes, the best way to get product inspiration is to check out dropshipping suppliers’ sites to see what they have on offer, and in this article we’ve done exactly that to curate the top 10 best dropshipping products you can sell with Printful. The post The Top 10 Best Dropshipping Products You Can Sell with Printful appeared first on Bootstrapping Ecommerce.

Article 152
article thumbnail

AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

article thumbnail

Amazon Prime, a loyalty program by any other name…

Forrester eCommerce

A few weeks ago, Jeff Bezos revealed in the annual shareholder letter that Amazon Prime now has over 100M members. But even more noteworthy than its size is its revenue impact. In 2017, Amazon shipped more than $5B items through Prime. Now, Amazon Prime isn’t like other loyalty programs you see in the marketplace. For […].

Other 240
article thumbnail

Editors Share Top Takeaways From #RIC18

RTP blog

The 2018 Retail Innovation Conference has come and gone, but not without showcasing its fair share of content and insights from some of today’s greatest industry minds. C-level execs from Walmart , 1-800-Flowers.com , TechStyle Fashion Group , 99 Cents Only , Sleep Number , Boxed , West Elm , Overstock and Adore Me peeled back the curtain of their retail strategies to reveal how to meet the customer at every turn.

Fashion 150
article thumbnail

Spam Traps: Assorted Flavors

Webbula

There are few phrases that can cause an email marketer as much trepidation as “spam trap”. These hidden, invisible, lurking threats can be hard to understand and suddenly derail even. The post Spam Traps: Assorted Flavors appeared first on Webbula.

Marketing 133
article thumbnail

How to Make Custom Phone Cases to Sell Online: The Complete Guide

A Better Lemonade Stand

If you want to sell phone cases online, this guide is for you. In this article you'll learn how to start your own phone case business from scratch in just a couple of hours. The post How to Make Custom Phone Cases to Sell Online: The Complete Guide appeared first on A Better Lemonade Stand.

Customer 127
article thumbnail

Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

article thumbnail

CIOs Must Use EAs To Be Successful In Their Digital Transformations

Forrester eCommerce

The demand for exceptional digital and customer experiences is exposing the constraints of existing technology organization practices. The people, processes, governance structures, and technology of the technology organization must change to drive and enable business success. CIOs need help, and enterprise architects (EAs) are best placed to influence and guide these digital transformations (see my […].

article thumbnail

Navigating Seasonal Products By Customer, Not Calendar

RTP blog

By Justin Bougher, SiteSpect Weather and seasonal changes can have a big impact on retail sales and the type of products that see the most success. However, not all consumers across the U.S. will react to shifts in weather in the same way. In fact, a recent NRF report noted that just an 8-degree drop in temperature in mid-April will have a different impact on sales of bicycles, grills and outerwear in Phoenix (where bicycles and outwear interest grows), than it will in Chicago (where bicycle sal

Customer 150
article thumbnail

Macy’s acquires Story: Game changer or much ado about nothing?

Steve Dennis

Last week Macy’s announced it had acquired Story , a New York-based concept store, and appointed founder Rachel Shechtman to be its new “brand experience officer.” And, for the most part, enthusiastic gushing ensued. Let’s simmer down, people. As I regularly write and speak on retailers’ need to innovate and embrace a culture of experimentation, I would be a complete hypocrite if I failed to applaud Macy’s (and newish CEO Jeff Gennette’s) willingness

Games 116
article thumbnail

Google AdWords Ups Their Game with Platform Redesign

ROI Revolution

Recently, Google announced the official roll-out of their updated experience for Google AdWords. The new experience features a redesigned user interface, providing a more streamlined approach to all aspects of the platform. From creating campaigns to analyzing custom reports, the new Google AdWords experience is more intuitive and allows for much quicker navigation within your account.

Games 104
article thumbnail

Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

article thumbnail

Call For Participation: B2B Measurement and Analytics Providers

Forrester eCommerce

Are you an analytics platform or service provider serving primarily B2B businesses? Does your product or service help B2B insights professionals measure their results, understand B2B customers, and drive market growth? Well, I need your help to help the buyers that need your products and services. There is a myriad of partner options for B2B insights professionals that […].

B2B 223
article thumbnail

Sailthru Named to the Inaugural Gartner Magic Quadrant for Multichannel Marketing Hubs

Sailthru

Download the Gartner Magic Quadrant for Multichannel Marketing Hubs to learn more about how multichannel marketing hubs can help your organization unify customer data across channels, enhance personalization and decisioning with AI, and integrate customer journey analytics. Doing more with less is the pressure faced by marketing leaders day in and day out, but this is far more than just an unfounded complaint.

article thumbnail

Advanced Email Segmentation: Building Blocks of Email Targeting

Klaviyo

The post Advanced Email Segmentation: Building Blocks of Email Targeting appeared first on Klaviyo.

Blog 100
article thumbnail

Content Marketing Mistakes (And Their Solutions)

Fastr

There’s a reason America’s Funniest Home Videos has been on air for almost 30 years; seeing someone else fail in various ridiculous ways is […]. The post Content Marketing Mistakes (And Their Solutions) appeared first on Zmags.

Marketing 100
article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

article thumbnail

HaiDiLao Cooks The Competition With Memorable Customer Service

Forrester eCommerce

How to differentiate your brand in highly competitive markets, especially when competitors promptly copy anything that works? Learn from HaiDiLao, China’s most popular chain of hot-pot restaurants. HaiDiLao evokes positive emotions from customers with memorably crafted human interactions. The company empowers its staff to personalize experience delivery as customers or scenarios demand.

Customer 220
article thumbnail

3 Major Tips About People-based Marketing – RampUp 2018

Liveintent

People-based marketing was a hot topic at LiveRamp’s RampUp 2018. If you didn’t catch the conference, you missed some fantastic deep dives by leaders and visionaries including Cisco’s Karen Walker, Oath’s Brett Hurwitz, and Nordstrom’s Jake Bradbury. And because we care, we even pulled out three important takeaways here for your convenience from the panel, “Input: customer data, output: people-based marketing” Watch the “Input: customer data, outpu

article thumbnail

Kibo’s Personalization Maturity Chart

Kibo

As retailers and manufacturers increasingly adapt to meet their customer’s buying preferences, the […]. The post Kibo’s Personalization Maturity Chart appeared first on The Omni Channel.

Channel 86
article thumbnail

Beginner’s Guide to Product Content Management

ecomdash

It can be difficult to manage a wide variety of products. Our product content management guide will put you on the right track and help make your life easier. Read more. The post Beginner’s Guide to Product Content Management appeared first on ecomdash.

article thumbnail

🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

article thumbnail

Put An AI On The Witness Stand — Do You Believe Its Testimony?

Forrester eCommerce

I had an AI aha moment at a Lexington backyard barbecue last summer. I ran into Carol Rose, the executive director of the Massachusetts ACLU. She told me that she had been asked by Microsoft’s Eric Horvitz to join the board for the Partnership on AI. This partnership was formed in 2016 by Amazon, Google, […].

Customer 210
article thumbnail

From Mother’s Day Through Easter: The Holiday Season Is Year-Round – And That’s A Good Thing

Sailthru

For most marketers, the holiday season is firmly in the rearview mirror. Phew! The year-end goals, the crowds (both online and off), the site outages and the promotions – they’re all behind us for another year. But there’s another way to think about the holidays, one that marketers would do well to consider. The holidays aren’t just Christmas, Chanukah, Kwanzaa, or even New Year’s Day.

Gifts 79
article thumbnail

How to Map Your Email Segmentation Strategy (With Template)

Klaviyo

The post How to Map Your Email Segmentation Strategy (With Template) appeared first on Klaviyo.

Blog 79
article thumbnail

Building From Scratch – April 18 Update

Store Growers

April was the 8th month for Apes in Space, my online store that sells space posters. After a huge month of February, results came down hard in March. I put in a ton of effort in April to improve things, so in the rest of this article, you’ll discover what I did, and what I results I got from those efforts. As always this article is split into a couple of areas: Marketing , Financials , Merchandise , Effort & Psychology.

article thumbnail

The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.