Forrester eCommerce
JANUARY 28, 2019
The future of retail is already here: Alibaba’s New Retail is reshaping the retail landscape in China and beyond. JD.com, Tencent, and traditional retailers like Starbucks and Walmart are all jumping on the bandwagon. My latest report, New Retail Is Transforming Commerce, shows retailers what they can learn from early adopters and how they can […].
OrderDynamics
JANUARY 29, 2019
What is Retail’s Most Potent Weapon? There is a number of different strategies and tactics that retail can follow. From pure eCommerce, to Click and Collect, to pop-up stores. The choices and directions are endless. And, making the right choice here is essential. In fact, in the Jan-Feb 2019 HBR article “ Retailers are Squandering Their Most Potent Weapons ” Marshall Fisher, a Professor at Wharton School of Business, highlights the importance of getting retail right.
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RTP blog
JANUARY 30, 2019
The retail and political realms occasionally collide, particularly when it comes to brands taking a stand on a particular issue. But rarely does a retail exec generate the buzz that former Starbucks CEO Howard Schultz produced when he told 60 Minutes he was considering an independent presidential run in 2020. Naturally, Schultz’s admission has garnered plenty of publicity (much of it negative) from just about every corner, including both President Donald Trump and former New York City mayor Mich
BigCommerce
FEBRUARY 1, 2019
Before the internet, a telephone call was the fastest and most effective method customers used to seek help from companies.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Forrester eCommerce
JANUARY 30, 2019
Technology has changed virtually everything: The way we work, the way we live, the way we play and at a basic level, how humans relate to each other. On the business front, it fueled the power shift from institutions to customers, powered the emergence of start-ups and super-scaled platforms that are undercutting and remaking traditional […].
Kissmetrics
JANUARY 29, 2019
In 2018, I promised you I would release a better version of Ubersuggest for free, and I did that. But there was one big issue: Ubersuggest only worked on a keyword level. When you put in a keyword, you get a list of more keyword ideas and content ideas. And then when you put in a URL, nothing happened. Well, that was before. You can now get domain level metrics!!!!
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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BigCommerce
JANUARY 30, 2019
With so many new ecommerce shops sprouting up left and right, you’ll want to do whatever you can to set…
Forrester eCommerce
JANUARY 27, 2019
A long time ago, Peter Drucker, a man who BusinessWeek once called the father of business management, wrote: Even though this was written a long time ago, it was still a few years before I embarked on my long career as a B2B marketer. I can attest that for most of that long career, I […].
My Wife Quit Her Job
JANUARY 28, 2019
Have you ever wondered how Amazon merchants selling $2 items can possibly make a profit? The truth is that they are not. In fact, most sellers fail to calculate all of the fees associated with selling on Amazon and end up losing money as a result. To make matters worse, Amazon doesn’t exactly make it easy for you to tabulate all of your costs associated with selling on their platform and there are many hidden costs that Amazon doesn’t tell you about.
Optimizely
JANUARY 29, 2019
There are a million acronyms in Martech — with more popping up every day. Many of these terms are confusing and some even overlap. But there are two that everyone keeps talking about: CDP and B2C CRM. What are they exactly? The Customer Data Platform (CDP) and Business-to-Consumer Customer Relationship Management (B2C CRM) promise similar capabilities, but deliver very different functionality for marketers.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Groove
JANUARY 28, 2019
Shopify reports that 82% of smartphone users consult their devices when making an in-store purchase. Add in the number of sales made exclusively on mobile devices and the importance of mobile optimization becomes unavoidable. The challenge for many businesses, however, is developing a mobile strategy that makes sense for them. Ultimately, going through this prior to investing time and money can be the difference between success and failure.
Forrester eCommerce
JANUARY 30, 2019
In yet another sign that Apple has its sights fixed solidly on the healthcare industry, the company has secured a strategic partnership with another national health insurer, Aetna. Apple, it turns out, is not just a company that knows how to build high-end consumer electronic devices.
Ecommerce Platforms
JANUARY 29, 2019
Most users struggle when trying to pick the best ecommerce software. There's just so much stuff out there. There are different requirements to compare, different price points, features, abilities, designs, and so on. We want to help you find your way around all that noise and point you towards the top ecommerce software in the market so that you can make an educated decision when building an online store.
RTP blog
FEBRUARY 1, 2019
By Steven Kramer, WorkJam Effective communication is the cornerstone of any successful relationship, working or otherwise. Unfortunately, only half of retailers have a direct line of communication to their frontline employees. This disconnect has major implications for the work environment and the relationship between the corporate office and the floor — often leaving employees feeling disengaged.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Groove
JANUARY 30, 2019
What is an eCommerce Loyalty Program? eCommerce loyalty programs reward frequent customers with discounts, rebates, rewards, free merchandise, coupons and access to unreleased products. As a result, customer loyalty programs help to increase retention and lifetime value. Loyalty programs help businesses increase sales and improve their bottom line by establishing lasting customer relationships.
Forrester eCommerce
JANUARY 31, 2019
When digital channels such as websites arrived, they were designed in large part as “pieces of paper” delivered on a computer screen (thus, the still-widely-used term “web page”). But the human brain wasn’t wired to slog through big blocks of text, so millions of websites (and now mobile apps and other digital interfaces) are currently […].
Bryan Eisenberg
JANUARY 29, 2019
Our companies are nothing but the collection of action every one of our employees take. What beliefs do your employees have about the organizations goals and vision? In Alan Stein, Jr. new book Raise Your Game he quotes a famous Inc. magazine survey that first asked executives what percentage of their employees could name the company’s three top priorities.
RTP blog
JANUARY 28, 2019
By Jeffrey Cheal, Episerver There are two kinds of marketers today: those who use a firehose to drink up data analytics and those who haven’t even turned on the faucet. There’s a happy medium that exists when purposeful metrics flow into every part of a retail business. Whether you’re just dipping your toe into the analytics pond or you are drowning in data, here are three reasons to invest in the right kind of metrics to move your merchandise out and your marketing forward. 1.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
Groove
JANUARY 31, 2019
Choosing the right digital marketing agency is a critical step toward reaching your business goals. However, it’s important to understand an agency's qualifications and processes before you engage with them. Throughout our time operating as an eCommerce and lead generation agency, we've met with countless business owners and answered many questions to help them figure out the next steps for their businesses.
Forrester eCommerce
JANUARY 29, 2019
Forrester has just published our forecast for US tech employment and compensation (see “US Tech Talent Market Outlook: Low Unemployment And Rising Wages Present New Challenges for CIOs“). It has some foreboding news for CIOs and for tech vendors: tech talent will be harder to find and more expensive over the next two years.
Store Growers
JANUARY 29, 2019
Imagine a new brand launching in a hyper-competitive market. Its competitors have been grinding away for a couple of years and have hundreds of millions of dollars in venture capital in the bank. This new brand decides not to raise any money form those investors. That sounds like a pretty tough situation to be in, right? But Purple, the brand in question, is thriving in a market that has become even more cut-throat.
GetElastic
JANUARY 30, 2019
Get Elastic had the pleasure to interview Eileen Mockus , CEO at Coyuchi. Coyuchi is a home textile company committed to making responsibly sourced, consciously processed, high quality organic textiles for the home. The company is a pioneer in working with Fair Trade organic cotton and recently Made Safe certification for its products.?The company recently launched Coyuchi for Life, the first sustainable subscription model for home textiles.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
My Wife Quit Her Job
JANUARY 30, 2019
Today, I’m thrilled to have Allen Walton on the show. Now Allen is someone who I met at Ecommerce Fuel Live a long time ago but we didn’t really get to know each other until we hung out at Billy Murphy’s Mancation earlier this year. Anyway, Allen runs SpyGuy.com which is an ecommerce store that sells spy equipment online. His store has been featured in Forbes, Entrepreneur, CNBC, Fast Company and he was recently featured on the Tim Ferriss podcast as well.
Forrester eCommerce
FEBRUARY 1, 2019
Sports: the games we know and love. We love to play and watch these games so much, in fact, that in the US, there are only two days during the year when the four major pro sports leagues aren’t playing a game (i.e., MLB, NBA, NFL, and NHL).[i] One of the most anticipated games in […].
Optimizely
JANUARY 29, 2019
ECommerce Times. The post Black Friday and Cyber Monday Are Dead, Long Live BFCM appeared first on Zaius.
GetElastic
JANUARY 28, 2019
Microservices has been gaining a lot of interest within the commerce industry; and many developers have already started experimenting with them. However, before you adopt microservices for your business you must understand what they are and why they matter. Senior architect, Matt Bishop lays down the groundwork to help organizations and developers determine if microservices are right for business.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Ecommerce Platforms
JANUARY 28, 2019
The value of all ethical spending in the UK (alone) grew as much as £38 billion in 2015! That's a lot of cash. In light of this, it's hardly surprising more and more ethical online shops have improved their digital marketing campaigns. So, here are our top ten favorite ethical online shops. Alongside each these brands, we've taken away a few things we can learn from them.
Forrester eCommerce
JANUARY 31, 2019
In our new Forrester Tech Tide™ on video technologies for customer and employee experience, we took a look at 18 technologies that support video initiatives. Read the report to find out more about those technologies, and listen to the podcast below for a quick summary.
Retail Technology Review
JANUARY 29, 2019
Redbox Digital, a Magento Global Elite Partner, has partnered with Latest in Beauty, the UK beauty sampling & subscription-based service to deliver a new, online shopping experience for its ever-expanding customer base.
GetElastic
JANUARY 27, 2019
For John Padgett, Chief Experience Innovation Officer at Carnival Corporation, transforming customer experiences with technology is nothing new. Before joining Carnival, he was a key player in the technology development and success of Disney’s MyMagic+. Creating frictionless experiences with wearable technology. “When we decided to create a frictionless guest experience, the discussion was not actually around the technology itself.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
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