lateshipment
AUGUST 15, 2024
Shipping insurance costs a small percentage of your shipment value, but when things go wrong, they cover the entire value to compensate for the loss or damage of your packages. But do I have to insure my packages ? Is not insuring my packages worth it ? Some questions are probably in your mind when you’re considering shipment protection. It is absolutely valid to have these questions.
Forrester eCommerce
AUGUST 15, 2024
Forrester’s top ten cloud trends for 2024 report is out. No one will be surprised that AI figures prominently. Yet there are other fundamental shifts in play — the rise of the intelligent edge, increased cloud compliance complexity, and (finally!) mature multicloud networking offerings.
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My Wife Quit Her Job
AUGUST 13, 2024
It’s been a while since my co-host Toni and I hit record, but for good reason—I’ve been soaking up some much-needed vacation vibes, and Toni’s been navigating the twists and turns life throws at you. In today’s episode, we’re diving into something every entrepreneur needs to master: how to actually take a vacation when you’re running your own business, plus handling those curveballs that seem to come out of nowhere.
Retail TouchPoints
AUGUST 15, 2024
Retail cooperative Ace Hardware has unveiled a new experiential store concept, dubbed Elevate Ace, that will roll out to all new and existing stores over the next five years, supported by a $1 billion investment. The new store design was unveiled at the retailer’s fall convention in Chicago earlier this month, which brought together more than 17,600 Ace Hardware retailers and industry professionals to celebrate the brand’s 100th anniversary.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Groove
AUGUST 14, 2024
A customer’s interaction with a brand does not end when they complete a transaction. A quality company knows the importance of providing continued eCommerce customer support so that any questions they have receive prompt answers as they put their new purchase to use. These buyers want to know that the business they purchased from still cares enough to support them.
Forrester eCommerce
AUGUST 15, 2024
For a time, it appeared that the reach of serverless platforms had exceeded their grasp. After some notable success stories like the high-profile “serverless-first” Capital One strategy, hype appeared to be dying down.
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Retail TouchPoints
AUGUST 13, 2024
Co-pilots are essential on a commercial aircraft: they’re there to assist the captain in operating the aircraft, monitor instruments and systems, communicate with air traffic control and generally divide the workload with the pilot. While a co-pilot’s role is one of assistance and support, they are also fully trained to take over operation of the aircraft if needed.
Groove
AUGUST 10, 2024
If you’re looking to accomplish specific business objectives - like offering downloadable content (ebooks, webinars, etc.), free trials, demos or discounts for products - landing pages are the place to do so. Landing pages have clear objectives that offer something of value to consumers and improve conversion rates. These pages are separate from your business’s website and often restrict navigation, competing links and alternate options in order to eliminate distractions and capture your visitor
Forrester eCommerce
AUGUST 13, 2024
Chances are that your organization is lying to itself about the quality of the customer experience (CX) it provides. But this lie is so pleasant, so comforting, that organizations continue to tell it even as the problems it creates pile up.
FastSpring
AUGUST 13, 2024
Apple has revised its App Store rules to be better compliant with the European Union’s Digital Markets Act (DMA), but the fees associated with Apple’s revisions are still considerably high according to an article from The Verge. After Apple was charged in June by EU antitrust regulators for not complying with the DMA , Apple released updates to their StoreLink External Purchase Link Entitlement on August 8, 2024.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Retail TouchPoints
AUGUST 15, 2024
Best Buy has rolled out a new live delivery tracking feature for consumers who have purchased TVs, refrigerators, washers, dryers, and other large electronics and appliances. The new feature, which is accessible via the retailer’s ecommerce site and mobile app, is designed to give shoppers to-the-minute tracking details on their order’s progress, including a real-time map view of where a driver is on their delivery route.
Groove
AUGUST 10, 2024
Web design has slowly caught up to what the world of print design considers "good design." Although it's not easy to spot whether something new is a trend or a fad, you'll soon realize why fads inherently fade away. Following eCommerce design principles results in a timeless web design that works for your online business and increases conversions. With a flat eCommerce design, the content speaks for itself.
Forrester eCommerce
AUGUST 16, 2024
On August 15, Hewlett-Packard Enterprise (HPE) announced its intent to acquire Morpheus Data, a multicloud management solution “to make HPE GreenLake cloud the de facto platform for innovating IT.” The deal is expected to close early FY2024 Q4 of its fiscal year.
Salsify
AUGUST 13, 2024
Explore the intricacies of implementing effective marketing spend and why you should conduct an ecommerce ROI analysis to inform your efforts.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Retail TouchPoints
AUGUST 16, 2024
After launching a turnaround effort in late June , Walgreens has made two executive appointments that it hopes will “significantly contribute” to the effort — Party City veteran Tracey Koller has been named as SVP and Chief Merchandising Officer, and Sharmila Sudhakar has been appointed Group VP and Head of Walgreens Digital Commerce. As the company pointed out in its announcement, much of the pharmacy chain’s turnaround plan is focused on the front-of-store and omnichannel customer experience,
Groove
AUGUST 10, 2024
Think about yourself as a consumer. How do you recognize a poorly-designed, overly-cluttered website? Would you purchase from a website that doesn't appear to be trustworthy? Now, consider your eCommerce website. Is the homepage designed well enough to gain consumer trust? Would you feel comfortable, as a consumer, entering your credit card information on that site?
Forrester eCommerce
AUGUST 14, 2024
Japanese organizations are facing a pivotal shift in their business and technology priorities amidst economic uncertainties. Take a look at the insights from our latest report.
Salsify
AUGUST 15, 2024
Here are some effective product page optimization core principles, with best practices and tips for making your brand stand out on the digital shelf.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
Retail TouchPoints
AUGUST 14, 2024
Party City has appointed Barry Litwin as President and CEO as the company continues to eke its way back from its January 2023 bankruptcy. Litwin most recently served as the CEO of Global Industrial Company (GIC) , a distributor of industrial products that serves more than 500,000 customers across the manufacturing, transportation, retail and healthcare sectors.
Groove
AUGUST 10, 2024
You stumble into an elevator on a Monday morning with a much-needed cup of coffee in one hand and an umbrella and briefcase in the other hand. You mutter a grumbled greeting to your riding partner. Looking up, you realize your partner is none other than your idol. Do you tell them how much you love their work? Do you introduce yourself? Ask for an autograph?
Forrester eCommerce
AUGUST 12, 2024
Successful AI projects depend on three things: trust, alignment, and adaptivity. Learn how technology and CX professionals can further trust, alignment, and adaptivity when devising effective, sustainable, and scalable AI solutions.
SheerID
AUGUST 12, 2024
SheerID survey shows that gated, exclusive offers for consumer communities are the key to winning – and keeping – new customers in a price-shopping economy.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Retail TouchPoints
AUGUST 15, 2024
Crocs always has encouraged consumers to mix, match and personalize different combinations of clogs and its iconic Jibbitz charms. But the footwear brand is bringing this experience to a new digital plane with the Crocs Mad Lab, a new immersive experience where users can co-create with Crocs. The new virtual experience welcomes users by asking them to answer a series of interactive questions.
FastSpring
AUGUST 12, 2024
Throughout the year, sales and subscription management teams juggle hundreds or thousands of subscription upgrades, add-ons, and renewals across customer accounts. However, existing solutions for generating pricing estimates for subscription changes, securing internal approvals, and providing customers with formal documentation are overwhelmingly manual, cumbersome, and error-prone.
Forrester eCommerce
AUGUST 16, 2024
Forrester research reveals of US healthcare organizations are in initial production implementation of GenAI (with departmental-scale use cases), scaling up to enterprise-level deployment. But it will take time, trial and error, training, and talent to make meaningful strides that positively impact the clinical workforce.
SheerID
AUGUST 12, 2024
SheerID teams up with leading retail brands to help teachers start the new school year off right with exclusive offers and deals.
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
Retail TouchPoints
AUGUST 14, 2024
The retail world has seen a major shift in crime since COVID-19 hit. Before the pandemic, retail crime mostly meant shoplifting — sneaky folks trying to swipe products without getting caught. But now, we’re seeing a worrying trend toward more violent behavior. This new wave of aggression is putting employees, customers and store property at risk. The Changing Landscape of Retail Crime With this shift in crime, store owners and managers are facing new challenges.
FastSpring
AUGUST 12, 2024
In today’s fast-paced digital landscape, AI search has become an invaluable tool for finding information quickly and efficiently. At FastSpring, we aim to continually enhance our AI search capabilities, ensuring you receive accurate and relevant answers. Here, we’ll explore how to make the most of FastSpring’s Owlbot search , why your feedback is so important, and best practices for crafting effective search prompts.
Forrester eCommerce
AUGUST 14, 2024
What happens when five security analysts gather at a security conference in Las Vegas? Stuff gets broke. Find out more in this review of the recent BlackHat USA event.
UpSellIt
AUGUST 15, 2024
As the leaves change and the air turns crisp, the fall season presents a golden opportunity for online retailers to ramp up their fall marketing strategies. With back-to-school shopping, Halloween, Thanksgiving, and Cyber Week – this is a time when consumers are more engaged and ready to spend. Read on for effective fall marketing strategies for ecommerce retailers to increase conversions, build customer loyalty, and attract new customers during the fall season. 1.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
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