lateshipment
AUGUST 15, 2024
Shipping insurance costs a small percentage of your shipment value, but when things go wrong, they cover the entire value to compensate for the loss or damage of your packages. But do I have to insure my packages ? Is not insuring my packages worth it ? Some questions are probably in your mind when you’re considering shipment protection. It is absolutely valid to have these questions.
Forrester eCommerce
AUGUST 15, 2024
Forrester’s top ten cloud trends for 2024 report is out. No one will be surprised that AI figures prominently. Yet there are other fundamental shifts in play — the rise of the intelligent edge, increased cloud compliance complexity, and (finally!) mature multicloud networking offerings.
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My Wife Quit Her Job
AUGUST 13, 2024
It’s been a while since my co-host Toni and I hit record, but for good reason—I’ve been soaking up some much-needed vacation vibes, and Toni’s been navigating the twists and turns life throws at you. In today’s episode, we’re diving into something every entrepreneur needs to master: how to actually take a vacation when you’re running your own business, plus handling those curveballs that seem to come out of nowhere.
Retail TouchPoints
AUGUST 15, 2024
Retail cooperative Ace Hardware has unveiled a new experiential store concept, dubbed Elevate Ace, that will roll out to all new and existing stores over the next five years, supported by a $1 billion investment. The new store design was unveiled at the retailer’s fall convention in Chicago earlier this month, which brought together more than 17,600 Ace Hardware retailers and industry professionals to celebrate the brand’s 100th anniversary.
Speaker: Jennifer Wright and Nick Barron
Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.
Groove
AUGUST 14, 2024
A customer’s interaction with a brand does not end when they complete a transaction. A quality company knows the importance of providing continued eCommerce customer support so that any questions they have receive prompt answers as they put their new purchase to use. These buyers want to know that the business they purchased from still cares enough to support them.
Forrester eCommerce
AUGUST 15, 2024
For a time, it appeared that the reach of serverless platforms had exceeded their grasp. After some notable success stories like the high-profile “serverless-first” Capital One strategy, hype appeared to be dying down.
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Retail TouchPoints
AUGUST 14, 2024
Party City has appointed Barry Litwin as President and CEO as the company continues to eke its way back from its January 2023 bankruptcy. Litwin most recently served as the CEO of Global Industrial Company (GIC) , a distributor of industrial products that serves more than 500,000 customers across the manufacturing, transportation, retail and healthcare sectors.
Groove
AUGUST 10, 2024
Web design has slowly caught up to what the world of print design considers "good design." Although it's not easy to spot whether something new is a trend or a fad, you'll soon realize why fads inherently fade away. Following eCommerce design principles results in a timeless web design that works for your online business and increases conversions. With a flat eCommerce design, the content speaks for itself.
Forrester eCommerce
AUGUST 13, 2024
Chances are that your organization is lying to itself about the quality of the customer experience (CX) it provides. But this lie is so pleasant, so comforting, that organizations continue to tell it even as the problems it creates pile up.
FastSpring
AUGUST 13, 2024
Apple has revised its App Store rules to be better compliant with the European Union’s Digital Markets Act (DMA), but the fees associated with Apple’s revisions are still considerably high according to an article from The Verge. After Apple was charged in June by EU antitrust regulators for not complying with the DMA , Apple released updates to their StoreLink External Purchase Link Entitlement on August 8, 2024.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
Retail TouchPoints
AUGUST 15, 2024
Walmart posted strong growth across its business in Q2 of its fiscal 2025, which ended July 26, 2024. With gains in total revenue, ecommerce sales, membership rolls and the Walmart Connect advertising business, the retailer has raised its guidance for Q3 and full-year outlook. The company’s consolidated revenue of $169.3 billion for the quarter reflects a 4.8% increase from the same quarter last year.
Groove
AUGUST 10, 2024
Think about yourself as a consumer. How do you recognize a poorly-designed, overly-cluttered website? Would you purchase from a website that doesn't appear to be trustworthy? Now, consider your eCommerce website. Is the homepage designed well enough to gain consumer trust? Would you feel comfortable, as a consumer, entering your credit card information on that site?
Forrester eCommerce
AUGUST 16, 2024
On August 15, Hewlett-Packard Enterprise (HPE) announced its intent to acquire Morpheus Data, a multicloud management solution “to make HPE GreenLake cloud the de facto platform for innovating IT.” The deal is expected to close early FY2024 Q4 of its fiscal year.
UpSellIt
AUGUST 15, 2024
As the leaves change and the air turns crisp, the fall season presents a golden opportunity for online retailers to ramp up their fall marketing strategies. With back-to-school shopping, Halloween, Thanksgiving, and Cyber Week – this is a time when consumers are more engaged and ready to spend. Read on for effective fall marketing strategies for ecommerce retailers to increase conversions, build customer loyalty, and attract new customers during the fall season. 1.
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The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p
Retail TouchPoints
AUGUST 13, 2024
Co-pilots are essential on a commercial aircraft: they’re there to assist the captain in operating the aircraft, monitor instruments and systems, communicate with air traffic control and generally divide the workload with the pilot. While a co-pilot’s role is one of assistance and support, they are also fully trained to take over operation of the aircraft if needed.
SheerID
AUGUST 12, 2024
SheerID survey shows that gated, exclusive offers for consumer communities are the key to winning – and keeping – new customers in a price-shopping economy.
Forrester eCommerce
AUGUST 14, 2024
Japanese organizations are facing a pivotal shift in their business and technology priorities amidst economic uncertainties. Take a look at the insights from our latest report.
FastSpring
AUGUST 12, 2024
Throughout the year, sales and subscription management teams juggle hundreds or thousands of subscription upgrades, add-ons, and renewals across customer accounts. However, existing solutions for generating pricing estimates for subscription changes, securing internal approvals, and providing customers with formal documentation are overwhelmingly manual, cumbersome, and error-prone.
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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.
Retail TouchPoints
AUGUST 16, 2024
After launching a turnaround effort in late June , Walgreens has made two executive appointments that it hopes will “significantly contribute” to the effort — Party City veteran Tracey Koller has been named as SVP and Chief Merchandising Officer, and Sharmila Sudhakar has been appointed Group VP and Head of Walgreens Digital Commerce. As the company pointed out in its announcement, much of the pharmacy chain’s turnaround plan is focused on the front-of-store and omnichannel customer experience,
SheerID
AUGUST 12, 2024
SheerID teams up with leading retail brands to help teachers start the new school year off right with exclusive offers and deals.
Forrester eCommerce
AUGUST 12, 2024
Successful AI projects depend on three things: trust, alignment, and adaptivity. Learn how technology and CX professionals can further trust, alignment, and adaptivity when devising effective, sustainable, and scalable AI solutions.
Salsify
AUGUST 13, 2024
Explore the intricacies of implementing effective marketing spend and why you should conduct an ecommerce ROI analysis to inform your efforts.
Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes
Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.
Retail TouchPoints
AUGUST 15, 2024
Crocs always has encouraged consumers to mix, match and personalize different combinations of clogs and its iconic Jibbitz charms. But the footwear brand is bringing this experience to a new digital plane with the Crocs Mad Lab, a new immersive experience where users can co-create with Crocs. The new virtual experience welcomes users by asking them to answer a series of interactive questions.
RetailDive
AUGUST 14, 2024
Brazilian beauty conglomerate Natura & Co. earlier this year floated plans to separate its Avon business, but said this week that’s now on hold.
Forrester eCommerce
AUGUST 16, 2024
Forrester research reveals of US healthcare organizations are in initial production implementation of GenAI (with departmental-scale use cases), scaling up to enterprise-level deployment. But it will take time, trial and error, training, and talent to make meaningful strides that positively impact the clinical workforce.
Salsify
AUGUST 15, 2024
Here are some effective product page optimization core principles, with best practices and tips for making your brand stand out on the digital shelf.
Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global
In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!
Retail TouchPoints
AUGUST 16, 2024
Netflix has teamed up with Google to make the fourth season of the hit series Emily in Paris shoppable. And for fans that want to truly live in Emily’s world, the streamer also has released a new digital game that will allow fans to live out their own Parisian adventure. Enabled through shoppable ads — and therefore only available to subscribers of the streamers’ ad-supported tier — viewers will be able to purchase some of Emily’s enviable fashions and other products using Google’s visual search
RetailDive
AUGUST 15, 2024
The rule prohibits businesses from buying reviews or testimonials, whether positive or negative, as well as the suppression of reviews.
Forrester eCommerce
AUGUST 14, 2024
What happens when five security analysts gather at a security conference in Las Vegas? Stuff gets broke. Find out more in this review of the recent BlackHat USA event.
FastSpring
AUGUST 12, 2024
In today’s fast-paced digital landscape, AI search has become an invaluable tool for finding information quickly and efficiently. At FastSpring, we aim to continually enhance our AI search capabilities, ensuring you receive accurate and relevant answers. Here, we’ll explore how to make the most of FastSpring’s Owlbot search , why your feedback is so important, and best practices for crafting effective search prompts.
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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.
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