Forrester eCommerce
FEBRUARY 9, 2022
Onboard New Reps Fast To Avoid Missing Out On Revenue Onboarding new reps quickly is key to achieving annual revenue and quota goals. To do this, sales executives should develop a best-in-class onboarding program by utilizing three core principles: Establish what the sales organization will do to help reps gain competencies. Outline what the new […].
Groove
FEBRUARY 11, 2022
What is Mobile Website Optimization ? Mobile website optimization is exactly what it sounds like. It’s the way that eCommerce brands optimize their entire site to accommodate not only desktop but also mobile devices. Do you remember the original release keynote of the iPhone in which Steve Jobs pulled up the entire desktop version of the New York Times website?
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Retail TouchPoints
FEBRUARY 11, 2022
Three years ago, electronics were by far the top product category that consumers bought online, but new research from Feedvisor shows the impact of consumers becoming more comfortable shopping online and new tools emerging to enhance the digital shopping experience. In a survey of 2,000 U.S. consumers, Feedvisor found that 60% of consumers make their most online purchases in the Clothing, Shoes and Jewelry category (#1), while 49% of consumers purchase the most in the Beauty and Personal Care ca
BigCommerce
FEBRUARY 9, 2022
To say the BigCommerce team was excited about NRF 2022 would be putting it lightly.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Forrester eCommerce
FEBRUARY 9, 2022
Government organizations that want to improve the services, benefits, products, and experiences that they provide to customers must focus relentlessly on customers’ needs. This means putting customers at the center of strategy, leadership behaviors, and everyday operations – an approach that Forrester calls customer obsession. Most government organizations want to be more customer obsessed.
Groove
FEBRUARY 9, 2022
There are a variety of platforms to choose from when first launching an eCommerce store. As an online business grows and begins to see larger orders at higher volumes, it must upgrade to a platform that can handle its growth. There are only a select few enterprise eCommerce solutions on the market, so it’s important to evaluate the features of each platform to best accommodate your business’s needs.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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My Wife Quit Her Job
FEBRUARY 7, 2022
Today I’m excited to have Nick Shackleford back on the show. Nick runs Structured.Agency which is a company that specializes in the growth of ecommerce brands and he is a master of paid media. Besides his agency, Nick also runs an event called Geekout which caters towards ecommerce agencies and sellers. Today, we’re going to talk about Facebook Advertising and Nick’s strategies for ads in the face of Apple’s changes.
Forrester eCommerce
FEBRUARY 8, 2022
Over the past two years, Forrester’s research teams have been really diving into the role that technology executives play in driving innovation. And that research has shown that companies driving a sustainable approach to innovation grow more than 2.5 times their industry average year over year. That’s why we’ve identified inspiring and innovating through technology […].
Groove
FEBRUARY 7, 2022
WooCommerce vs Shopify. When you search the web for comparisons of WooCommerce vs Shopify , you’ll come across various eCommerce merchants sharing their honest opinions through detailed reviews. As all online merchants know, your selected eCommerce platform is what sets your business up for success. Conducting research and choosing a platform wisely is key to mastering eCommerce.
Retail TouchPoints
FEBRUARY 9, 2022
Discount supermarket chain Aldi is continuing its aggressive expansion across the U.S., with plans to add approximately 150 new stores to a fleet that already includes 2,100 locations in 37 states. With the new additions, Aldi is on track to edge out Albertsons as the third-largest grocer in the U.S. by store count. Louisiana will become the retailer’s 38 th state of operation when it opens its new store in Lafayette on Feb. 10, 2022.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
My Wife Quit Her Job
FEBRUARY 10, 2022
Amazon is a great place to start an ecommerce business. But in order to be successful, you have to understand how to find the best products to sell on Amazon. In this post, you’ll learn what products are hot along with a step by step method for quickly finding the most profitable products to sell with high search volume and low competition. You’ll learn… The most lucrative products to sell on Amazon as a 3rd party seller The most popular categories on Amazon for 3rd party selle
Forrester eCommerce
FEBRUARY 7, 2022
As I worked to develop guidance around AIOps, I soon found that other commonly used terms were equally confusing to people in our industry. How is it that an industry with so many highly educated professionals can have so many problems with words? The latest IT linguistics conundrum is “observability.” While developing my AIOps reference […].
lateshipment
FEBRUARY 10, 2022
FedEx is one of the top-three behemoths in not just the US but in the worldwide shipping carrier and delivery services space (the other two being DHL and UPS). Did you know that FedEx delivers more than 12 million packages per day? And in such cases, common delivery issues such as late deliveries are common and inevitable. However, like all major carriers, FedEx too aims to provide top-notch service and reduce the frequency of such issues.
Retail TouchPoints
FEBRUARY 10, 2022
Sharon Leite knows retail. Over the course of her 30-year career, The Vitamin Shoppe CEO has held leadership roles at Godiva , Sally Beauty , Pier 1 , Bath & Body Works , Gap and The Disney Store. It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express. The Before and After: Vitamin Shoppe CEO Sharon Leite as herself (left) and her “undercover persona” Marie (right).
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
GetElastic
FEBRUARY 10, 2022
I am a prolific on-line shopper. I’m not trying to brag… but I have spent countless hours perusing online shops, from makeup to shoes to furniture to everything Amazon has to offer, especially during the pandemic. And I will bounce off a site with lightning speed if I cannot find what I’m looking for, or if the site makes it difficult to find and purchase my desired item.
Forrester eCommerce
FEBRUARY 10, 2022
As a follow-up to “Observability — Is It IT Voyeurism?”, we want to provide a bit more guidance around the “observer” and the “observed” parts for the technologists who are building these systems. As we discussed, observability doesn’t happen on its own. We noted that observability is the capability of being observed. It’s a delicate […].
Ecommerce Platforms
FEBRUARY 11, 2022
Shopify store owners know that customer conversions are often at the forefront of the conversation, considering Shopify already has, and continues to release, a wide range of tools for improving the chances of making a sale whenever someone comes to your online store. Wit h Shopify Inbox , merchants can amplify the potential for higher profits even more, with options to add a chat app for real-time conversations, while also activating automated messaging, quick checkout links, and even a connect
Retail TouchPoints
FEBRUARY 7, 2022
Target has introduced nearly 40 new beauty brands — including clean and Black-owned brands — half of which are exclusive to the retailer. Among the new brands being added to Target’s beauty aisle, 20 are Black-owned or Black-founded, and nearly all of the new products meet the Target Clean standards for ingredient transparency. The product expansion marks progress in several of the company’s corporate social responsibility (CSR) initiatives, including a commitment to spend $2 billion with Bla
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
Liveintent
FEBRUARY 11, 2022
Valentine’s Day is often associated with the love a person shares with a significant other; however, it’s much more than that. It’s also a day to celebrate and embrace all areas of love in our lives. With Valentine’s Day right around the corner, we asked our awesome community of LiveIntenters how they spend time with loved ones (family, pets, and friends included!).
Forrester eCommerce
FEBRUARY 11, 2022
In 2022, banks are refocusing their efforts on innovation, sustainability, and IT improvements.
Ecommerce Platforms
FEBRUARY 9, 2022
Educators and content creators looking to sell their courses online want a platform that effectively enables them to do this. This means finding software that comes with a generous range of features at a realistic price so that they can build and launch their course without any headaches. There are many such platforms out there, making it tough to wade through them all to find the right one for your specific needs.
Retail TouchPoints
FEBRUARY 9, 2022
As we are all aware, the pandemic drove most businesses online in order to survive. With that, the majority of us started to operate more and more aspects of our lives online as well. From ordering groceries to meeting new people, the convenience and speed with which we can do almost anything is extraordinary — and it isn’t something consumers are going to give up.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Steve Dennis
FEBRUARY 9, 2022
Perhaps you know about VUCA? It’s an acronym that stands for volatility, uncertainty, complexity, and ambiguity. . While it has its origins in military strategy, it is very much an apt description of the dynamic, often chaotic, world of retail today. And if anything, the COVID era has dialed all things VUCA up to 11. In an increasingly Volatile world it’s never been more important to articulate an intensely customer-relevant, highly distinctive and remarkable Vision for your brand.
Forrester eCommerce
FEBRUARY 10, 2022
Read this post to discover six key predictions on US public sector customer and employee experiences, cybersecurity, and technology. Then, dive deeper with a complimentary webinar.
Ecommerce Platforms
FEBRUARY 7, 2022
When it comes to the battle of the best website builders, Squarespace and WooCommerce are often two top contenders. Both are praised for their flexibility and design freedom. In the case of Squarespace, this is thanks to its beautiful templates and image editing capabilities. Whereas, for WordPress, it's because of its open-source nature and the sheer array of themes and plugins available.
Retail TouchPoints
FEBRUARY 9, 2022
Beginning later this year, U.S. retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
RetailDive
FEBRUARY 10, 2022
The firm predicts 25% of people will spend at least one hour a day in the metaverse to work, shop, learn, socialize or consume entertainment by then.
Forrester eCommerce
FEBRUARY 11, 2022
Today, 67% of people say their service desk is doing a good job — that sounds like things are going pretty well. However, only 42% say they don’t have long-running IT issues. That’s a problem we do need to talk about. What Does This Mean? First, the humans in IT are doing impressively well. Despite […].
Algopix
FEBRUARY 6, 2022
On December 8, 2021, during a live webinar , we dove into the most popular ways our team works with major marketplaces, starting with the importance of catalog integrity as the foundation of any marketplace business, leading into insights around demand and product analysis , and diving into finding the right product assortment. (Read the transcript below and watch the accompanying video.).
Retail TouchPoints
FEBRUARY 10, 2022
Online pet retailer Chewy is inviting pet lovers to go on a “date” with rescue animals from the Peggy Adams Animal Rescue League in a TikTok Live event this Valentine’s Day. The Some Buddy to Love event will take place Feb. 14 at 4 p.m. ET and feature animal show-and-tells, puppy and kitten livestreams, a kissing booth, activities and more. The partners have even created “dating profiles” for each of the animals that will make an appearance at the event.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
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