Sat.Feb 05, 2022 - Fri.Feb 11, 2022

article thumbnail

8 Ways Retailers Can Leverage Customer Reviews Using Machine Learning

IntelligenceNode

A Guide to Analyzing Customer Reviews & Shopper Sentiment for eCommerce Growth Content Summary : Reviews and Their Repercussions What is Digital Shelf Analytics Anyway? The Role of Customer Reviews in Digital Shelf Rankings Listening to Shopper Sentiment with Machine Learning The Gold Standard in Digital Shelf Analytics - 9 Ways To Win over Customers […].

article thumbnail

2022 Digital Marketing Trends & Predictions

ROI Revolution

The past two years have taken digital marketing professionals on a long and treacherous journey through the unknown. That’s why we conducted our 2022 State of Digital Marketing Survey, which asked nearly 200 marketers and decision-makers about their top trends and initiatives for the new year. We’re excited to be sharing the insightful analysis of the answers in our upcoming 2022 State of Digital Marketing Survey, which will be released by the end of Q1.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

If E-Commerce Keeps Growing, What Happens To Malls And Stores?

Forrester eCommerce

We recently discussed the future look of shopping centers and malls with one of the largest players in the commercial real estate world. Here are some major changes we expect to see.

eCommerce 195
article thumbnail

4 Tips for Mobile Website Optimization

Groove

What is Mobile Website Optimization ? Mobile website optimization is exactly what it sounds like. It’s the way that eCommerce brands optimize their entire site to accommodate not only desktop but also mobile devices. Do you remember the original release keynote of the iPhone in which Steve Jobs pulled up the entire desktop version of the New York Times website?

Mobile 343
article thumbnail

Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

article thumbnail

BigCommerce Brings Flare to NRF 2022 and Commerce After Dark

BigCommerce

To say the BigCommerce team was excited about NRF 2022 would be putting it lightly.

article thumbnail

Can an NFT Marketplace Save GameStop?

Retail TouchPoints

Following a year of wild twist and turns, retail’s most indefatigable underdog has introduced its next act. GameStop will launch a marketplace for non-fungible tokens (NFTs) in partnership with the blockchain platform Immutable X. The GameStop NFT Marketplace is expected to launch later this year and is the first major initiative from new CEO Matt Furlong, who joined the company in June 2021 following the departure of previous CEO George Sherman in April 2021.

Games 333

More Trending

article thumbnail

Our Favorite Enterprise eCommerce Solutions

Groove

There are a variety of platforms to choose from when first launching an eCommerce store. As an online business grows and begins to see larger orders at higher volumes, it must upgrade to a platform that can handle its growth. There are only a select few enterprise eCommerce solutions on the market, so it’s important to evaluate the features of each platform to best accommodate your business’s needs.

article thumbnail

391: Apple Destroyed Facebook Ads. Now What? With Nick Shackleford

My Wife Quit Her Job

Today I’m excited to have Nick Shackleford back on the show. Nick runs Structured.Agency which is a company that specializes in the growth of ecommerce brands and he is a master of paid media. Besides his agency, Nick also runs an event called Geekout which caters towards ecommerce agencies and sellers. Today, we’re going to talk about Facebook Advertising and Nick’s strategies for ads in the face of Apple’s changes.

Events 177
article thumbnail

Apparel Ousts Electronics as Most Popular Online Shopping Category

Retail TouchPoints

Three years ago, electronics were by far the top product category that consumers bought online, but new research from Feedvisor shows the impact of consumers becoming more comfortable shopping online and new tools emerging to enhance the digital shopping experience. In a survey of 2,000 U.S. consumers, Feedvisor found that 60% of consumers make their most online purchases in the Clothing, Shoes and Jewelry category (#1), while 49% of consumers purchase the most in the Beauty and Personal Care ca

article thumbnail

Let’s Discover The State Of Customer Obsession In Government

Forrester eCommerce

Government organizations that want to improve the services, benefits, products, and experiences that they provide to customers must focus relentlessly on customers’ needs. This means putting customers at the center of strategy, leadership behaviors, and everyday operations – an approach that Forrester calls customer obsession. Most government organizations want to be more customer obsessed.

Customer 367
article thumbnail

The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

article thumbnail

WooCommerce vs Shopify: Must-Know Features

Groove

WooCommerce vs Shopify. When you search the web for comparisons of WooCommerce vs Shopify , you’ll come across various eCommerce merchants sharing their honest opinions through detailed reviews. As all online merchants know, your selected eCommerce platform is what sets your business up for success. Conducting research and choosing a platform wisely is key to mastering eCommerce.

article thumbnail

The Best Products To Sell On Amazon To Make A Profit

My Wife Quit Her Job

Amazon is a great place to start an ecommerce business. But in order to be successful, you have to understand how to find the best products to sell on Amazon. In this post, you’ll learn what products are hot along with a step by step method for quickly finding the most profitable products to sell with high search volume and low competition. You’ll learn… The most lucrative products to sell on Amazon as a 3rd party seller The most popular categories on Amazon for 3rd party selle

eCommerce 156
article thumbnail

Aldi Sets Sights on Gulf Coast, Plans 150 New Stores Across U.S.

Retail TouchPoints

Discount supermarket chain Aldi is continuing its aggressive expansion across the U.S., with plans to add approximately 150 new stores to a fleet that already includes 2,100 locations in 37 states. With the new additions, Aldi is on track to edge out Albertsons as the third-largest grocer in the U.S. by store count. Louisiana will become the retailer’s 38 th state of operation when it opens its new store in Lafayette on Feb. 10, 2022.

article thumbnail

In 2022, Banks Are Refocusing Their Efforts On Innovation, Sustainability, And IT Improvements

Forrester eCommerce

In 2022, banks are refocusing their efforts on innovation, sustainability, and IT improvements.

Banking 364
article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

The eCommerce Catalog is Dead

GetElastic

I am a prolific on-line shopper. I’m not trying to brag… but I have spent countless hours perusing online shops, from makeup to shoes to furniture to everything Amazon has to offer, especially during the pandemic. And I will bounce off a site with lightning speed if I cannot find what I’m looking for, or if the site makes it difficult to find and purchase my desired item.

eCommerce 148
article thumbnail

Gartner: A quarter of consumers will use the metaverse daily by 2026

RetailDive

The firm predicts 25% of people will spend at least one hour a day in the metaverse to work, shop, learn, socialize or consume entertainment by then.

Consumer 130
article thumbnail

Vitamin Shoppe CEO Sharon Leite Went Undercover in Her Stores. Here’s What She Learned.

Retail TouchPoints

Sharon Leite knows retail. Over the course of her 30-year career, The Vitamin Shoppe CEO has held leadership roles at Godiva , Sally Beauty , Pier 1 , Bath & Body Works , Gap and The Disney Store. It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express. The Before and After: Vitamin Shoppe CEO Sharon Leite as herself (left) and her “undercover persona” Marie (right).

article thumbnail

The Tools You Need To Up Your Innovation Game

Forrester eCommerce

Over the past two years, Forrester’s research teams have been really diving into the role that technology executives play in driving innovation. And that research has shown that companies driving a sustainable approach to innovation grow more than 2.5 times their industry average year over year. That’s why we’ve identified inspiring and innovating through technology […].

Games 362
article thumbnail

5 Steps to Omnichannel E-Commerce Success

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

article thumbnail

How to File FedEx Claims for Late Deliveries

lateshipment

FedEx is one of the top-three behemoths in not just the US but in the worldwide shipping carrier and delivery services space (the other two being DHL and UPS). Did you know that FedEx delivers more than 12 million packages per day? And in such cases, common delivery issues such as late deliveries are common and inevitable. However, like all major carriers, FedEx too aims to provide top-notch service and reduce the frequency of such issues.

article thumbnail

How LiveIntenters spend time with loved ones

Liveintent

Valentine’s Day is often associated with the love a person shares with a significant other; however, it’s much more than that. It’s also a day to celebrate and embrace all areas of love in our lives. With Valentine’s Day right around the corner, we asked our awesome community of LiveIntenters how they spend time with loved ones (family, pets, and friends included!).

article thumbnail

Target Expands Beauty Assortment with Introduction of Nearly 40 New Brands

Retail TouchPoints

Target has introduced nearly 40 new beauty brands — including clean and Black-owned brands — half of which are exclusive to the retailer. Among the new brands being added to Target’s beauty aisle, 20 are Black-owned or Black-founded, and nearly all of the new products meet the Target Clean standards for ingredient transparency. The product expansion marks progress in several of the company’s corporate social responsibility (CSR) initiatives, including a commitment to spend $2 billion with Bla

article thumbnail

Observability – Is it IT Voyeurism?

Forrester eCommerce

As I worked to develop guidance around AIOps, I soon found that other commonly used terms were equally confusing to people in our industry. How is it that an industry with so many highly educated professionals can have so many problems with words? The latest IT linguistics conundrum is “observability.” While developing my AIOps reference […].

Reference 361
article thumbnail

Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

article thumbnail

The hidden financial risks in retail supply chains

RetailDive

Debt and operational weaknesses in the system could flow upstream as the industry seeks its footing, according to RapidRatings' James Gellert.

Supplies 121
article thumbnail

What is Shopify Inbox? And How to Set It Up

Ecommerce Platforms

Shopify store owners know that customer conversions are often at the forefront of the conversation, considering Shopify already has, and continues to release, a wide range of tools for improving the chances of making a sale whenever someone comes to your online store. Wit h Shopify Inbox , merchants can amplify the potential for higher profits even more, with options to add a chat app for real-time conversations, while also activating automated messaging, quick checkout links, and even a connect

Shopify 118
article thumbnail

These Four Ecommerce Design Trends Will Help Your Brand Innovate in 2022

Retail TouchPoints

As we are all aware, the pandemic drove most businesses online in order to survive. With that, the majority of us started to operate more and more aspects of our lives online as well. From ordering groceries to meeting new people, the convenience and speed with which we can do almost anything is extraordinary — and it isn’t something consumers are going to give up.

article thumbnail

The Observability Dance — Enabling Observability By Design

Forrester eCommerce

As a follow-up to “Observability — Is It IT Voyeurism?”, we want to provide a bit more guidance around the “observer” and the “observed” parts for the technologists who are building these systems. As we discussed, observability doesn’t happen on its own. We noted that observability is the capability of being observed. It’s a delicate […].

article thumbnail

NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

article thumbnail

CVS to spend up to $3B on digital features

RetailDive

The retailer wants to improve its tech offerings as it scales back its brick-and-mortar operations.

article thumbnail

My Name is VUCA

Steve Dennis

Perhaps you know about VUCA? It’s an acronym that stands for volatility, uncertainty, complexity, and ambiguity. . While it has its origins in military strategy, it is very much an apt description of the dynamic, often chaotic, world of retail today. And if anything, the COVID era has dialed all things VUCA up to 11. In an increasingly Volatile world it’s never been more important to articulate an intensely customer-relevant, highly distinctive and remarkable Vision for your brand.

Books 109
article thumbnail

Apple ‘Tap to Pay’ Expands Retailers’ Contactless Payment Options

Retail TouchPoints

Beginning later this year, U.S. retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions.

article thumbnail

Despite IT Heroics, Technology Is Systematically Failing Employees

Forrester eCommerce

Today, 67% of people say their service desk is doing a good job — that sounds like things are going pretty well. However, only 42% say they don’t have long-running IT issues. That’s a problem we do need to talk about. What Does This Mean? First, the humans in IT are doing impressively well. Despite […].

article thumbnail

eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt