RetailDive

NOVEMBER 22, 2021

Retailers need to adapt to changes through revisiting staffing models, pricing, automation and partnerships in the marketplace.

Retail 124

Retail 124

Kissmetrics

NOVEMBER 23, 2021

Getting your products or services in front of the right audience is becoming increasingly more challenging. This is because most businesses are going digital, increasing their reach online, and leveraging paid ads. To help you stand out from the crowd, you should consider running responsive display ads. What Are Responsive Display Ads? Don’t let the name confuse you.

PPC 245

PPC Definition Customer Marketing 245

Fabric Blog

NOVEMBER 23, 2021

Many employees working for traditional retailers will miss their turkey dinner this year. Not because of recent supply chain issues , but because of outdated business models and technology. With 97% of people doing holiday shopping online, employees will scramble to keep websites live, fulfill online orders, and manage customer service issues related to shipping delays and returns.

Retail 52

Retail Fulfillment Supplies Shipping 52

Forrester eCommerce

NOVEMBER 22, 2021

The new PMA has three priorities: employee experience, customer experience, and managing the business of government. In this blog post I evaluate the CX priority and offer advice to implement it.

Customer Experience 370

Customer Experience Management Customer Blog 370

Advertisement

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

BigCommerce

NOVEMBER 22, 2021

Data insights from artificial intelligence (AI) technology can help retailers learn more about their customers — and therefore make better…

Technology 331

Technology Customer Retail 331

Kissmetrics

NOVEMBER 24, 2021

If you want to get found online, you need a strong backlink profile. The problem? Not all backlinks are created equal. Links from high-quality, relevant sites are far more valuable than links from random sites in another industry. Links from spam sites can actually hurt your website. How do you make the most of your backlinks? You need to pay close attention to the factors that impact backlink value.

SEO 340

SEO Other Recommendation Reference 340

Forrester eCommerce

NOVEMBER 22, 2021

“Space flight needs leaders who go beyond where they can’t see, into the unknown, pushing the envelope for what might be possible. They are not satisfied staying within the box or looking within their own horizon.” — Mark “Forger” Stucky (former Virgin Galactic lead test pilot) Look Beyond The Horizon To Be Future Fit There […].

Management 354

Management Technology 354

Groove

NOVEMBER 26, 2021

So, you want to use Wordpress as a CMS but want the inside scoop on Wordpress alternatives before making a final decision. Well, you’re in the right place! In this blog, we’re discussing the Wordpress CMS platform and a few of its competitors - more specifically - the platforms that our eCommerce marketing team believe are optimal alternatives. Wordpress As A Content Management System.

BigCommerce 195

BigCommerce Marketing Shopify Blog 195

Kissmetrics

NOVEMBER 22, 2021

In marketing, everyone says you need to pick a niche. And mainly because people believe the following things…. It is easier to market when you pick a niche (fewer competitors) Easier to make money (fewer competitors) You can get traction faster from a monetary standpoint (fewer competitors). In other words, you make money faster because there are fewer competitors, but that isn’t really true.

Magazine 291

Magazine Conversion Optimization Marketing SEO 291

Retail TouchPoints

NOVEMBER 23, 2021

For decades, Black Friday marked the official start of the holiday shopping season and was one of retailers’ most critical sales days. But thanks to the evolution of ecommerce and, specifically, live shopping, brands and retailers have the power to expand their holiday revenue opportunities and capitalize on an entirely new wave of commerce. In fact, recent examples show that adding livestreams to the existing digital holiday formula helps brands build hype , connect with shoppers in a more mea

Events 305

Events Home Shopping Social Media Gifts 305

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Ecommerce Platforms

NOVEMBER 25, 2021

Thriving businesses often have loads of customers requesting appointments, consultations, or just a quick chat. Of course, that’s excellent news for profits and engagement. But, without a proper system in place, scheduling meetings can quickly turn into a nightmare for both business owners and customers. Traditionally, the whole affair comes with a lot of back and forth, where both parties have to: Find a meeting time .

Payment Services 197

Payment Services Live Chat PayPal Books 197

My Wife Quit Her Job

NOVEMBER 23, 2021

Today, I have my good friend Andrew Youderian back on show. Andrew runs the Ecommerce Fuel Podcast and an amazing community of 7 and 8 Figure eCommerce entrepreneurs. This episode is all about strategy. Specifically, Andrew and I discuss our post pandemic business strategies for 2022. What You’ll Learn What Andrew and I are going all in on for our businesses in 2022 Why you need to be on Twitter and TikTok Why live events are back Other Resources And Books Ecommerce Fuel Podcast Ecommerce

Books 156

Books eCommerce Events Other 156

Kissmetrics

NOVEMBER 23, 2021

The username you use on social media sites can either help or hurt your brand. One way to make sure that it helps your efforts is by making sure that the username conveys what you want it to convey. If people are searching for content related to your brand , they should be able to find you with ease. If you can’t be found, you risk losing market share to brands that are more easily accessible.

Social Media 280

Social Media Channel Information Other 280

Retail TouchPoints

NOVEMBER 24, 2021

A federal jury in Ohio found that CVS Health , Walmart and Walgreens substantially contributed to opioid overdoses and deaths in Lake and Trumbull counties, according to The New York Times. Hearings slated for spring 2022 will determine how much each company will be required to pay the affected counties. The verdict was the first to find that pharmaceutical companies contributed to a “public nuisance,” which includes the opioid crisis, according to plaintiffs.

Retail 294

Retail Operations 294

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Omnisend

NOVEMBER 24, 2021

Reading Time: 8 minutes. Picture this. You want to lure back shoppers who populate their online carts but don’t buy. So you create a workflow—leaning on some abandoned cart best practices—with a couple of emails and a sprinkling of SMS. Later, you get fancy by turning extra attention to those contemplating a top seller. After eight months, you’ve got an abandoned cart email automation that’s bringing in 27.67% of your email-generated revenue.

Shipping Costs 184

Shipping Costs Merchant Services Shipping BigCommerce 184

UpSellIt

NOVEMBER 22, 2021

If you’re a B2B marketer, you understand the process of closing a sale takes time. However, it’s still crucial to incorporate conversion rate optimization in your digital marketing strategy to find success. Conversion rate optimization (CRO) moves shoppers to complete a desired action, but the action can be more than getting visitors to add to their shopping cart.

B2B 175

B2B White Paper Download Demo 175

Kissmetrics

NOVEMBER 24, 2021

It’s probably fair to say that all e-commerce website owners want the same thing: higher visibility on search engines and more sales. After all, heightened visibility means getting seen on search engine results pages, or SERPs. You’re likely familiar with these as you see them on Google in the form of ads, featured snippets, and video links. You see them on other search engines too.

eCommerce 263

eCommerce SEO Social Media Mobile 263

Retail TouchPoints

NOVEMBER 23, 2021

Ten years ago, brands had a fear of upsetting wholesale partnerships. Beholden to industry powerhouses like Neiman Marcus or Bloomingdale’s in the fashion vertical or Target and Walmart in the CPG space for the majority of sales, brands across the board were wary of entertaining direct-to-consumer initiatives (DTC) that might disrupt their wholesale business.

Retail 279

Retail Consumer Mobile Omnichannel 279

Advertisement

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

Forrester eCommerce

NOVEMBER 23, 2021

Vidéo du keynote du One to One de Monaco sur les tendances retail et eCommerce.

eCommerce 195

eCommerce Retail Customer Experience B2C 195

MakeWebBetter

NOVEMBER 24, 2021

As season sale is still ongoing… I hope you all have done a lot of online shopping? But wait… One second… Did you check the reviews and feedback before ordering your product? Customers are smart enough… Every time you buy an online product, the first thing that comes to your mind is client feedback and […]. The post How To Handle Client Feedback And Improve Your WordPress Business?

Improvements 158

Improvements Customer WooCommerce Customer Experience 158

Kissmetrics

NOVEMBER 23, 2021

Regardless of which industry you operate in, providing value and gaining visibility has never been more important. With increased competition in the digital space for audiences, you need to employ every tool in your toolbox to outmaneuver your competitors. If your website isn’t ranking high on Google’s search engine results page (SERP), you may need to look for different ways to reach your intended audience.

Payment Services 236

Payment Services Operations SEO eCommerce 236

Retail TouchPoints

NOVEMBER 23, 2021

In the last few years, YouTube has seen huge growth in live video, with more than half a million channels livestreaming for the first time in 2020. And as on many other online platforms, where there’s livestreaming there’s live shopping. This holiday season, YouTube is promoting the commercial potential of its platform with its first-ever live shopping pop-up event.

Events 277

Events Channel eCommerce Other 277

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

lateshipment

NOVEMBER 26, 2021

If two things could define the last two years other than the pandemic, it is the rise of TikTok marketing and conscious consumption of skincare products. Jane Ormon, a young entrepreneur has taken advantage of both and has built a rapidly growing skincare brand that has grown beyond double its production value in the past year alone. She and her fiance have put in their educational background, personal experiences, and love to create a community to create Nola Skinsentials.

Shipping 130

Shipping Social Media Definition Customer 130

GetElastic

NOVEMBER 25, 2021

Author's Note: This is an update to a post originally published in May 2011 and has been edited for relevancy. There are myriad reasons why your customers don’t complete a purchase; from sticker shock, to wanting to showroom an item instead prior to purchase, to simply getting distracted and abandoning the cart,andit can be something entirely unrelated to design or usability.

Shopping Carts 147

Shopping Carts Shipping Costs Multi-channel Demo 147

Inflow Insights

NOVEMBER 22, 2021

Anyone in the SEO and content marketing world has faced the dreaded question: “What should I write?” The right answer to this question will improve your organic rankings, bring in more traffic, and improve sales for eCommerce sites. The wrong answer won’t improve your rankings (at least, not in a way that matters), will be largely ignored, and will lead to stagnating sales.

SEO 122

SEO Information Travel Improvements 122

Retail TouchPoints

NOVEMBER 26, 2021

One of the most significant trends over the past several years has been the adoption of cloud-based services, spearheaded mainly by an increasing number of IoT and video solutions being deployed in the retail market. While most high-tech deployments still primarily consist of on-premises solutions, especially when it comes to video, the benefits of the cloud are too appealing for some retailers to ignore.

Retail 264

Retail Operations Customer Experience Technology 264

Advertisement

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

lateshipment

NOVEMBER 21, 2021

We’re now just days away from the most crucial week of the Holiday season. We’re overlooking the most anticipated streak of holidays — Thanksgiving, Black Friday, Small Business Saturday, and Cyber Monday, all coming consecutively. Though this might be a stressful delight for the retail community, one thing to be kept in mind is that customers aren’t gonna be accommodating of any discrepancies, given that their orders during this time are largely gifts for loved ones and themselves.

eCommerce 130

eCommerce Shipping Costs Customer Experience Small Business Retail 130

GetElastic

NOVEMBER 23, 2021

The 2021 holiday shopping season is expected to be a record breaker. Retail ecommerce sales are projected to increase nearly 17% this year and reach roughly $4.9 trillion. But capturing market share and exceeding the expectations of shoppers beyond this season will require brands to overcome a number of persistent challenges. Ongoing supply chain issues, continued disruption from the pandemic, worker shortages and consumer habits that have changed forever have forced ecommerce brands to operate

Payment Services 148

Payment Services Merchant Services eCommerce Payments 148

Liveintent

NOVEMBER 23, 2021

For many of us, our four-legged friends are as much a part of our family as the humans in their lives. This is why we’ve not only cultivated a community for LiveIntent pet owners and animal lovers alike, but we also offer several benefits and perks for our employees’ furry companions. Keeping our pets healthy. LiveIntent helps keep pets healthy and happy by providing access to pet insurance through Nationwide.

Arts 127

Arts Events Games Channel 127

Retail TouchPoints

NOVEMBER 24, 2021

Autonomous retail technology is on the rise, with innovations like Amazon’s “Just Walk Out” technology already leapfrogging past yesterday’s self-checkout solutions. This technology has helped make shopping a more frictionless experience for shoppers, but retailers that choose to implement these solutions must place a heavier focus on security technology as well.

Retail 264

Retail Technology Improvements Operations 264

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail