Sat.Apr 01, 2023 - Fri.Apr 07, 2023

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FinOps Is Getting A Seat At The Executive Table

Forrester eCommerce

Earlier this year I promised a slew of research on FinOps. Today, I published the first in this series on What Technology Executives Need To Know: FinOps. This report is especially timely as FinOps is getting a front row seat with executives globally across verticals and across organizations of all sizes.

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Boxed to Wind Down Retail Business, Sell Software Division in Chapter 11 Bankruptcy

Retail TouchPoints

Boxed has filed for Chapter 11 bankruptcy protection and will wind down its retail operations while pursuing a sale of its software business. The ecommerce retailer will fund and protect its near-term operations and cover administrative expenses through access to its cash collateral. Spresso, Boxed’s Software-as-a-Service platform, will be transitioned into a new, separate legal entity during this period and will continue as a going concern.

Retail 325
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451: $360K/Yr In Passive Income – Where To Invest Your Money Today With Sam Dogen

My Wife Quit Her Job

Today, I have a very special guest back on the show, Sam Dogen. Sam is the owner of the popular personal finance blog Financial Samurai. He’s also a published author and his last book, “Buy This, Not That” hit the Wall Street Journal Bestseller List. In this episode, we talk about passive income investments and how to manage your money in the current economic climate.

Books 296
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What Is Social Commerce and Why Should You Care About It?

Wiser

The online shopping experience has grown exponentially in recent years and has changed to encompass much more than just a website with an online storefront. Think about it, when was the last time you were scrolling through your social media and came across an ad for a product? Nearly every time, right? It usually goes something like this: you’re scrolling through your feed looking at normal posts when you come across an advertisement for a product.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Don’t ignore your employee offboarding processes

Forrester eCommerce

“There’s the door, don’t let it hit you on the way out.” Have you ever been told that or felt that expression when you’ve departed a job?

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Best Buy Battles E-Waste with Recycle-by-Mail Technology Boxes

Retail TouchPoints

Best Buy will simplify responsible recycling of tablets, cords, keyboards and other electronics with a nationwide pilot of its new prepaid Technology Recycling Box. Consumers can order boxes in two sizes: small boxes that can carry up to six pounds for $22.99 and large boxes capable of carrying up to 15 pounds for $29.99. After consumers load the boxes with their old equipment, they can arrange for a UPS pickup or bring the box to a UPS drop-off location.

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How to get repeat customers in 2023?

lateshipment

Is your business future ready? The e-commerce industry is continuously changing, so being up to date is crucial. In order to provide a seamless and engaging consumer experience across all touchpoints, including mobile commerce, beacon technology, and CTV advertising, the future of commerce must be fully omnichannel. Businesses must adopt a pipeline strategy, relying on data analytics and dynamic creative optimisation to boost conversions and produce an easy-to-use website experience.

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Walmart Sales and Profits Analysis for FY 2023 – Top 10 Insights

Forrester eCommerce

We draw the ten important learnings from Walmart’s 2023 fiscal year results.

Retail 366
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Why Tanger Outlets’ CEO Wants to be Less ‘Operator’ and More ‘Curator’

Retail TouchPoints

Shopping center operators are facing a new call to action: Evolve and elevate your experiences or lose your customers forever. Tanger Outlets has responded to this message with urgency as it aims to engage and acquire a younger demographic of consumers. “We’re pivoting away from being a real estate company and leaning into being an experience company,” said Stephen Yalof, CEO of Tanger Outlets in an interview with Retail TouchPoints.

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What is a Systems Integrator?

Fabric

One of the major e-commerce predictions for the next five years is that retailers will take a headless approach to commerce. Headless commerce is an architecture in which the front-end presentation layer is decoupled from the back-end commerce functionality, allowing for greater flexibility and customization, as well as richer, more immersive customer experiences by surfacing deep customer insights and leveraging best-in-class e-commerce software.

eCommerce 130
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Avoid Product Catfishing With the Right Ecommerce Marketing Strategy | Salsify

Salsify

Hook, line, and sinker. Are your ecommerce marketing efforts grabbing the attention of consumers and luring them to shop your digital shelf? It might not be for the right reasons. Your products might have strong search engine optimization (SEO) or rank well on heavily researched platforms like Amazon. Your engagement rates might be off the charts. You might see strong sales for a while until, eventually, the bad reviews and returns start flooding in.

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2023 Is Challenging — Use A Future Fit Technology Strategy To Succeed

Forrester eCommerce

You may have more scrutiny on spend and hiring, but you must still grow amidst the turmoil of disrupting supply chains, persistent war, and geopolitical and climate instability.

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Retailers Need to Close Active Directory Security Gaps

Retail TouchPoints

Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers.

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How to Add a Blog To Shopify in 2023 – Step by Step Guide

Ecommerce Platforms

Your Shopify store can attract customers without constant ad spend — all you need is to do a bit of research and create a blog. How does this work and how do you add a blog to your Shopify website? Learn all about it in this step-by-step guide. What is Shopify Shopify is one of the most popular ecommerce platforms that makes it possible to create an ecommerce store, host it, and conduct all the business processes from marketing to sales.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Walmart lays off over 2,300 warehouse workers

RetailDive

Cuts have hit distribution centers in Texas and Pennsylvania, as information about the total impact of layoffs slowly trickles out.

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Announcements: Bring-Your-Own Rack Mainframes, And Multiple Personality Storage

Forrester eCommerce

Enterprises are hitting their stride in learning how to manage hybrid cloud environments. This week’s announcements from IBM and HPE kick off April on a good note for hybrid cloud.

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How Pinterest is Monetizing its Positive Corner of the Internet

Retail TouchPoints

From the U.S. government to the general public, more people are closely scrutinizing the actions of social media giants. While one is being questioned for its privacy practices ( TikTok ) and another is being pinpointed as the primary enemy to teens’ mental health ( Instagram ), Pinterest has been watching quietly on the sidelines. That is, until now.

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The Best Ecwid Store Examples for 2023

Ecommerce Platforms

The best Ecwid store examples are a great source of inspiration for anyone planning on building their own ecommerce website with Ecwid technology. Available either as a plugin for your existing website, or as a standalone solution for building a simple online presence, Ecwid offers a cost-effective and simple solution to brands getting started in the digital space.

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Walmart banks on stores, robots as it stokes e-commerce

RetailDive

The retail giant expects that within three years, 55% of its fulfillment center volume will move through automated facilities, and a whopping 65% of its stores will be automated to some extent.

eCommerce 124
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Recapping The Global Privacy Summit: AI Is Everything Everywhere All At Once

Forrester eCommerce

This week, I attended the Global Privacy Summit, hosted by the International Association of Privacy Professionals. This is my fourth time attending, and the shortest way to recap the event is: AI is so hot right now.

Events 195
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Home Depot Invests $10 Million in Charitable Efforts for 2023 with Focus on Accessibility

Retail TouchPoints

The Home Depot Foundation , the charitable arm of The Home Depot , has pledged to invest $10 million in community service projects for 2023 in celebration of the 30-year anniversary of The Home Depot’s associate volunteer force, Team Depot. The Home Depot Foundation has partnered with more than 10,000 nonprofit organizations since 2011, with Team Depot donating nearly 2 million hours of time to serve veterans, respond to natural disasters and address immediate needs within local neighborho

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Shop Pay Installments — Everything You Need to Know

Ecommerce Platforms

Shop Pay Installments is a payment solution offered by Shopify that lets users buy more expensive products without leveraging credit card debt. Below, you’ll learn about the benefits of Shop Pay Installments for businesses, how it works, and how to set it up on your Shopify store. What is Shop Pay Shop Pay is a fast and secure checkout process designed for Shopify stores.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Tips And Tricks To Automate Your Magento eCommerce Store

MakeWebBetter

You have as much time as your competitors have. And each one of you is racing to play it smart. But automation is the new smart. Especially if you run an eCommerce store. Learn how to induce Magento eCommerce automation to your online store. Form a convergence and automate your Magento eCommerce store to gain [.] The post Tips And Tricks To Automate Your Magento eCommerce Store appeared first on MakeWebBetter.

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The Buyers’ Journey: Business Applications

Forrester eCommerce

Forrester’s Buyers’ Journey Survey, 2022 asked global purchase influencers about their experiences of making a variety of technology and non-technology purchases for their businesses. In our recent report, “The Buyer’s Journey: Business Applications” we looked at respondents who purchased or will purchase a business application.

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Ralph Lauren Dives into Web3 With Crypto-Focused Miami Concept Store

Retail TouchPoints

Ralph Lauren has opened a concept store in Miami that will accept cryptocurrency payments through a partnership with BitPay , according to a tweet. Marking the first time Ralph Lauren will accept crypto as payment, the store will accept cryptocurrencies including bitcoin, Ethereum, polygon and dogecoin. Products available include the Men’s Purple and Women’s Collection luxury labels as well as one-of-a-kind handbags and other accessories that will be sold exclusively at the Miami store.

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AI Statistics: The Top AI Stats You Should Know in 2023 (With Infographic)

Ecommerce Platforms

Today, we’re taking a look at some of the top AI statistics worth knowing in 2023. You don’t have to be a tech enthusiast to have an interest in artificial intelligence. Over the years, AI has become an increasingly commonplace part of our everyday lives. Countless tools, from collaboration and communication apps to customer service software, include their own AI enhancements.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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How To Write Product Descriptions Plus Examples of Product Descriptions | Salsify

Salsify

A good product description will draw shoppers in, but an excellent product description will convert them to purchase.

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Forrester’s Process Intelligence Landscape Preview – 3 Primary Trends To Watch

Forrester eCommerce

The rise of automation adoption has led to technology leaders rediscovering process analysis and improvement to scale automation beyond tasks towards end-to-end process automation. So, the time is right for us to dive into the Process Intelligence software market and provide a landscape of relevant vendors as well as technology and adoption trends.

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Retailers can Encourage Responsible Use of BNPL with These 3 Methods

Retail TouchPoints

Buy Now, Pay Later ( BNPL ) solutions have exploded in popularity, with a staggering growth rate of 1000% since 2019. So far, this payment method has made it easy for millions to purchase nice-to-have items such as the latest iPhone, trendy sofas, designer handbags and stylish clothes without paying in full upfront. However, the winds of change are blowing: as inflation and interest rates continue to climb, BNPL is shedding its reputation for luxury spending and becoming a financing solution for

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The Best Redbubble Alternatives to Consider in 2023

Ecommerce Platforms

Are you looking for the best Redbubble alternatives? You’re in the right place. We’ve chosen a variety of excellent Redbubble alternatives for today’s print-on-demand merchants, intended to serve a wide variety of business needs. We chose the Redbubble Alternatives based on a number of factors, from their product selection (and quality), to the platform’s ease of use, the potential profit margins, and the shipping options available.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt