Ecommerce Platforms

FEBRUARY 21, 2023

What does “shipped” mean? For the most part, many of us can assume an order that has “shipped” is no longer sitting in a warehouse waiting to be picked and packaged. However, the shipped status can also be somewhat ambiguous. It doesn’t provide us with much information on the surface about when we’ll receive an item. This can lead consumers incorrectly assuming that their parcels will soon be “out for delivery”, when they’re actually still thousands of miles away.

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Retail TouchPoints

FEBRUARY 23, 2023

Brands have long recognized the power of celebrities to influence the buying decisions of consumers. But the advent of reality TV, followed by the creation and growth of social media networks, have given rise to an entirely new breed of individuals that expanded, and in some ways transcended, the definition of celebrity. This new breed of individuals has become known as “influencers,” and as their measurable popularity and influence grew, brands quickly lined up to incorporate them into targeted

Channel 358

Channel Marketing Social Media Technology 358

IntelligenceNode

FEBRUARY 22, 2023

2020 and 2021 saw a whirlwind of changes in retail spending habits amongst shoppers. In 2020, consumers took time to adapt to the changes brought about by the pandemic, slowing. The post How Consumers are Responding to Inflation in 2023 appeared first on Blog.

Consumer 52

Consumer Blog Retail 52

Ecommerce Platforms

FEBRUARY 23, 2023

Finding the best ecommerce platform for your online store can be a lengthy process. With so many on the market, all promising essentially the same thing, with slightly differing USPs, it’s hard to know where to start or what to look for. That’s why we’re zoning in on three bigger-named ecommerce platforms: Shopify , BigCommerce , and Square Online.

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BigCommerce Shopify Payment Services Shipping Costs 104

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Retail TouchPoints

FEBRUARY 23, 2023

Aldi has entered a partnership with DoorDash to offer on-demand grocery delivery from nearly all 2,278Aldi locations across 38 states. Customers can shop for fresh produce, meat, seafood, dairy, bread, household essentials and even home goods through the ALDI Finds collection. Shoppers can place their orders through the DoorDash app or website. All participating Aldi stores will be available on DashPass, DoorDash’s membership program, which will offer subscribers free delivery on orders of $35 o

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Supplies Customer Other Retail 278

Forrester eCommerce

FEBRUARY 24, 2023

2022 didn’t let up on the security incidents – according to Forrester’s 2022 Security Technographics Survey, 74% of security decision makers experienced at least one data breach at their firm in the previous twelve months.

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Management Customer 370

Wiser

FEBRUARY 21, 2023

The prices you set can affect the number of sales you get, your profits, and even your brand perception. That’s why it’s so important to make the right pricing decisions for your business. Two popular choices when forming your pricing strategies are rebates and discounts. Both are incentives for shoppers to make purchases. But they aren’t the same thing.

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Payment Services Electronics Retail Customer 158

Retail TouchPoints

FEBRUARY 22, 2023

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how malls were navigating the rise in online shopping and the associated fall in foot traffic. During the pandemic, focus shifted to ways shopping malls were attempting to make shopping faster, easier and safer for consumers with curbside services offerings and other omnichannel capabilities.

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Omnichannel Department Stores Consumer Banking 306

Forrester eCommerce

FEBRUARY 21, 2023

Over three quarters of banks are increasing their spending on emerging technologies, creating the potential for hype and fear of missing out. Forrester identified nine emerging technologies that should be on the list of every bank, either now or later. We then organized them according to when firms can expect return on investment and provided details about the technologies and their use cases.

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Banking Technology Customer 370

Salsify

FEBRUARY 23, 2023

It’s never been more important to highlight product quality online. With digital experiences becoming a major deciding factor — even for in-store shoppers — customer loyalty is tied to how well a brand presents itself online through a variety of touch points.

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Mobile Customer Loyalty Consumer Presentation 120

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Ecommerce Platforms

FEBRUARY 24, 2023

In this article, we’re examining the various Thinkific pricing plans available to course creators and educators. If you’re looking for an online course platform that’s brimming with functionality, easy to use, and flexible enough to scale with your business, Thinkific could be a great choice. Thinkific offers four pricing plans to its users, including a ‘Free Plan', ‘Start Plan' for $49 per month, ‘Pro Plan' for $99 per month, and ‘Premier Plan' for $499 per month.

Payment Services 104

Payment Services Payments Live Chat Subscription 104

Retail TouchPoints

FEBRUARY 22, 2023

Walmart CEO Doug McMillon wants the retailer to do its part in fighting inflation by keeping prices on its private label products down, according to CNBC. McMillon told Jim Cramer, host of the business channel’s Mad Money , that the company is “not participating in a recession if there is one.” Additionally, McMillon would like Walmart’s brand partners and suppliers to “step forward” and lower prices on their own, but whether they do or don’t he wants “to play a role in helping get prices down.

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Other Marketing Retail Supplies 303

Forrester eCommerce

FEBRUARY 21, 2023

Outdated, short-term growth strategies that focus on extracting value from customers will fail. To succeed, companies must build, run, and continually optimize a customer-obsessed growth engine.

Customer 366

Customer Customer Experience Management Marketing 366

Salsify

FEBRUARY 21, 2023

Much has been made about the omnichannel approach as a way to improve the shopper experience and streamline the purchase process. And new research backs up this common sense assertion with hard data.

Omnichannel 120

Omnichannel Consumer Improvements 120

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Ecommerce Platforms

FEBRUARY 22, 2023

This in-depth review of the Ecwid system covers all the critical attributes you’d be interested in to see if it’s worth your time. By the end of it all, you’ll have learned about its website integration capabilities, social media selling tools, advanced ecommerce features. However, we also explore some of Ecwid's limitations and drawbacks, such as limited design options, transaction fees, and certain feature limitations.

Payment Services 104

Payment Services Merchant Services eCommerce Payments 104

Retail TouchPoints

FEBRUARY 24, 2023

Few things are as personal to a shopper as their health. Everyone has their own health needs and goals, and there is no one-size-fits-all solution to any fitness regime. GNC has embraced the need for hyper-personalization in its products and services by designing its entire CX strategy around ensuring shoppers can access what they need at that particular time, with as little fuss as possible.

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Customer Recommendation Technology Information 295

Forrester eCommerce

FEBRUARY 23, 2023

Understanding consumer behavior is the underpinning of effective B2C marketing strategies. Some of the best CMOs aren’t only culture-reflectors but culture-makers — both in the brand stories they tell and the brand experiences they create. Simply put, they champion their customers every step of the way.

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Consumer B2C Marketing Customer 364

UpSellIt

FEBRUARY 22, 2023

When it comes to conversion optimization and combating cart abandonment, time is money. If you interact with your shoppers too late, you lose the sale. But if you interact with them too soon, you’re just interrupting the shopper journey and causing frustration. In either case, you’re losing revenue — all because of poor timing! That’s where Exit Detect technology comes in.

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Technology eCommerce Shipping Conversion Optimization 114

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

Ecommerce Platforms

FEBRUARY 18, 2023

A free ecommerce website builder offers an affordable and easy way for artists to monetize their creative skills. With these tools, artists can build websites where they can sell their prints, and showcase their artwork, without having to spend a fortune. While it’s fair to say a free ecommerce website builder for artists won’t have all the same features and functionality of a premium solution, that doesn’t mean it’s not worth considering.

eCommerce 104

eCommerce Shipping Costs Payment Services Payments 104

Retail TouchPoints

FEBRUARY 23, 2023

Activist investor Daniel Loeb will launch a boardroom challenge against Bath & Body Works through his hedge fund Third Point. The retailer recently added two new directors in an effort to address Loeb’s concerns regarding the direction of the company, including how it is handling governance, capital allocation and executive pay, but the investor is seeking even more action.

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Recommendation Operations Management Retail 294

Forrester eCommerce

FEBRUARY 23, 2023

Attention, sales leaders! In case you missed it, to win in 2023, your reps must leverage digital selling tactics and listen to buyer signals. Today’s buyer is empowered and increasingly reliant on self-discovery through digital experiences.

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Marketing B2B Technology Operations 281

Store Growers

FEBRUARY 24, 2023

Last Updated on February 24, 2023 Sometimes, users know exactly what they are looking for in a product available on Google Shopping. Especially for apparel items, product features like color can help convert potential customers. In this article, we’ll explore how you can configure the color attribute in your Google Shopping product feeds, including formatting tips and troubleshooting common issues.

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Apparel Consumer Electronics Recommendation Jewelry 91

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Canonicalized

FEBRUARY 22, 2023

Pandas is an open-source data manipulation and analysis library for Python. It provides a wide range of tools and functions for handling and processing data, making it an essential tool for any data analyst, scientist, or engineer. Pandas provides a fast and efficient way to work with structured data, including reading from and writing to […] The post Use case examples for Pandas profiling in real-world data analysis projects appeared first on Canonicalized.

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Retail TouchPoints

FEBRUARY 24, 2023

Ikea ’s marine-focused Blåvingad toy line is the inspiration behind a new interactive AR experience — Lilla Äventyret (The Little Adventure) — that launched in 21 Ikea stores across Sweden on Feb. 13, 2023. Designed to make children’s time in the store more enjoyable and get more people to care about keeping our oceans clean, the game was developed in partnership with Meta and Stockholm-based immersive tech company Warpin Reality using Meta’s Spark AR technology.

Games 289

Games Toys Customer Experience Technology 289

Forrester eCommerce

FEBRUARY 24, 2023

Based on evolving B2B buyer needs and preferences, investing and collaborating with your channel partners is becoming increasingly prevalent and important. That said, it is unwise and unrealistic to support all partners in your ecosystem equally. Aligning resources to engage and enable the right ones is crucial.

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Channel B2B 195

Store Growers

FEBRUARY 23, 2023

Last Updated on February 23, 2023 Merchants and advertisers are always on the lookout for methods that will help them gain more exposure on Google Shopping. One such method is strategically configuring the product description attribute. In this piece, we discuss the product description attribute in Shopping feeds – what it is, how it affects the performance of your product ads, and Google’s formatting requirements for this attribute.

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Merchant Services Shipping Costs Beauty and Health Consumer Electronics 91

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

RetailDive

FEBRUARY 23, 2023

Under a new CEO and amid a tussle with an activist investor, the retailer has hired outside advisers to find ways to expand margins and boost earnings.

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Retail 119

Retail TouchPoints

FEBRUARY 24, 2023

Spurred by the global pandemic, a rise in social activism and the surge of wellness movements, consumer sentiment has shifted significantly over the past few years. Nearly all (93%) consumers surveyed in PwC’s most recent Holiday Outlook shared that trust is a top influencer in their buying decisions. Pre-pandemic, that number was 70%. Consumers have upped their scrutiny of brands and the world at large, which means that brands must tell an effective environmental, social and governance (ESG) st

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Consumer Social Media Recommendation Apparel 283

Forrester eCommerce

FEBRUARY 24, 2023

If a party guest made a racist comment at the dinner table, would you blame the host? What if the host remained silent and did nothing to stop the guest? How about if the host gave that guest a microphone?

Customer 195

Customer 195

Store Growers

FEBRUARY 22, 2023

When it comes to paying for clicks, there’s quite a disagreement between advertisers on choosing between Manual CPC and automated bid strategies in Google Ads. And this doesn’t come as a surprise considering Google’s role in “educating” advertisers. According to Google, automated bidding is superior to Manual CPC as it “takes much of the heavy lifting and guesswork out of setting bids to meet your performance goals.” But in reality, it means giving up co

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Article Recommendation Improvements Other 91

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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