RetailDive
JULY 19, 2022
Inflation, rent hikes and lower consumer spending are among the challenges that some indie stores say are making things worse than during the pandemic.
Salsify
JULY 21, 2022
Businesses need new customers to grow. Without the influx of new shoppers, company revenue will stagnate, and ongoing success becomes a challenge.
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BigCommerce
JULY 20, 2022
Just like 2020, 2021 was a year of change for shoppers — in the way they communicate, browse and their…
Forrester eCommerce
JULY 21, 2022
Yesterday, the US House Committee on Energy and Commerce voted to pass the country’s first comprehensive privacy bill, the American Data Privacy and Protection Act. This is a milestone as the bill moves through the legislative process. For marketers who don’t have time to read 132 pages, we’ve broken down the key takeaways. What Is […].
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
My Wife Quit Her Job
JULY 17, 2022
If you’re looking for a wholesale marketplace like Faire, Tundra, or Bulletin that doesn’t charge any listing and selling fees, then Shopify Handshake is the perfect platform for you. Handshake is a relatively new online marketplace by Shopify where you can sell wholesale products for free. In this post, you’ll learn everything you need to know about Shopify Handshake, including what it is, how it works, how to sell on the Handshake marketplace, and its pros and cons.
Retail TouchPoints
JULY 21, 2022
Etsy has appointed its Chief Product Officer Kruti Patel Goyal as Depop CEO following the resignation of Maria Raga from the leadership role at the fashion resale marketplace. The appointment will be effective Sept. 12, 2022. Nick Daniel, Etsy VP of Product Management, has been promoted to the CPO role formerly held by Patel Goyal, and both Patel Goyal and Daniel will report to Etsy CEO Josh Silverman.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Forrester eCommerce
JULY 18, 2022
Precision Nudging is the future of patient communication and will help improve patient communication, engagement, and outcomes. Read this blog to understand what is precision nudging, what are the benefits of using this technology, and where you should get started.
Groove
JULY 19, 2022
Doc Popcorn is a sister company to Dippin’ Dots, a brand famous for its small frozen treats. With numerous franchised retail locations across the United States, Doc Popcorn offers high-quality and freshly popped popcorn to consumers across the country. While Dippin’ Dots recently underwent a complete website overhaul, Doc Popcorn used this opportunity to revitalize its site’s appearance and functionality.
Retail TouchPoints
JULY 22, 2022
The digital commerce sector has seen outstanding growth since 2020. The B2B sector (including manufacturing) is no exception, with sales across digital commerce sites , log-in portals and marketplaces surging by 18% between 2020 and 2021, to top $1.6 trillion last year. Moreover, two-thirds of corporate buyers including those in the manufacturing sector now offer online sales capabilities.
Ecommerce Platforms
JULY 16, 2022
Print on demand mugs are some of the easiest products to sell in the POD market. Mugs are something everyone can benefit from, and they’re easy to customize with a wide variety of different designs. If you’re tired of selling the standard t-shirt on your ecommerce store, mugs could be the perfect way to expand your product list. With the right print on demand company, you’ll be able to easily create your custom products, designing everything from coffee mugs to the classic ceramic mug.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Forrester eCommerce
JULY 21, 2022
In Douglas Adams’ beloved novel ‘The Hitchhiker’s Guide to the Galaxy’, a galactic supercomputer is tasked by its masters with answering the ‘Ultimate Question of Life, the Universe, and Everything’. The supercomputer spends a few million years deep in compute, until one day, it finally finds the answer. No major spoilers ahead, but here’s the […].
GetElastic
JULY 22, 2022
This post was originally published in 2021 and has been updated for relevancy. Front and center in any conversation about commerce are the words personalization, omnichannel, customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.
Retail TouchPoints
JULY 22, 2022
The ecommerce boom of 2020 brought millions of new shoppers to digital platforms, and that growth trajectory continued into 2021. At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. Now, at the halfway point of the year, we thought we’d check in on how well our predictions have held up.
ROI Revolution
JULY 18, 2022
Your paid search advertising and organic search engine optimization efforts help lead shoppers to your website. But without ecommerce conversion rate optimization (CRO) efforts, even the biggest boost in traffic from paid ads and SEO won’t touch your bottom line. To gain a deeper understanding of the current ecommerce landscape, we surveyed 170 digital marketing professionals about their top-of-mind trends, initiatives, and concerns for 2022.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Forrester eCommerce
JULY 21, 2022
B2B organisations face a range of macroeconomic uncertainties as they head into the second half of 2022 that pose risk to growth and profitability objectives. While you may not have control over these changing conditions, you can determine your own path through them to ensure that you thrive rather than just survive. Forrester’s B2B Summit […].
Ecommerce Platforms
JULY 21, 2022
If you're a business owner, you don't need us to tell you that nothing is more important than the relationships you nurture with customers and/or clients. So, you need a tool to help you identify the best opportunities for nudging leads towards making that much-coveted purchase, ensuring no connection goes cold. For this, Customer Relationship Management (CRM) software is vital for scaling sales teams.
Retail TouchPoints
JULY 20, 2022
Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. In addition, always-on, cross-device shopping behaviors mean consumers are taking their shopping across borders and, in turn, they’re asking more of already strained supply chains. Experts agree that the supply chain has more impact on the customer experience than ever before.
RetailDive
JULY 21, 2022
Telfar, Marc Jacobs and Tommy Hilfiger are taking a unique approach to retail. Their creative decisions may soon be the way everyone wants to do business.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
Forrester eCommerce
JULY 21, 2022
Technology automation tools are not new, and firms have been using them for decades. However, the business impact of automation has grown exponentially. The industry has moved past the inflection point where we could manage the technology infrastructure manually. Today, automation is no longer about cost or workforce optimization – it improves service delivery and […].
SheerID
JULY 20, 2022
Learn how giving exclusive offers to low-income communities can bring you new customers and grow brand awareness and loyalty.
Retail TouchPoints
JULY 18, 2022
The other day I saw a screenshot of a Zoomer’s phone and was kind of blown away. Texting is so old school to these kids, it’s all about sending voice memos to each other now. Snap, Insta, iMessage, even WhatsApp. Text and emojis leave too much room for ambiguity, I was informed. Better to let friends and families hear it straight from the horse’s mouth.
RetailDive
JULY 19, 2022
The release allows brands to directly convert customer messages into transactions without leaving the app, positioning it to be a one-stop commerce destination.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Forrester eCommerce
JULY 20, 2022
The competition in the global cloud computing market is heating up. Globally, the market is dominated by a handful of US cloud computing giants, along with a couple of Chinese companies and a plethora of much smaller European players. But there is anxiety across Europe. Fears are mounting (rightfully so) that the continent’s digital future […].
Kibo
JULY 21, 2022
We addressed the skyrocketing use of social commerce in a recent post because it’s an important retail trend. Social platforms present a seemingly perfect retail landscape. By offering a combination of visual, audio, and text elements, social feeds meet users where they already are, providing product discoverability that’s relevant without being intrusive.
Retail TouchPoints
JULY 20, 2022
Save A Lot has entered a new partnership with RangeMe to scale the discount grocer’s sourcing efforts for new and innovative products. The deal will help Save A Lot fulfill its mission of providing consumers with products that meet their needs via new product discovery of emerging and established brands. RangeMe will provide Save A Lot with access to more than 200,000 suppliers as well as the ability to leverage a simplified submission process for suppliers interested in getting their prod
RetailDive
JULY 20, 2022
The company stressed the need for collaboration between businesses, social media platforms and law enforcement to prevent fraudulent reviews.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Forrester eCommerce
JULY 19, 2022
This week, Forrester published Data Communications Will Make Or Break Your Data Literacy Efforts. In this first research report on this topic, clients will discover how closing gaps in communication can ignite insights-driven decision-making. This content will resonate most with people leaders or change agents who are struggling to transport insights-related messages from the top […].
RetailMinded
JULY 17, 2022
Artificial Intelligence (AI), Machine Learning, and Cognitive Computing are probably the most talked-about technologies across industries today. The potential to transform industries like marketing is huge. They can help marketers understand data better, predict future behaviors, and deliver more personalized experiences when it comes to their audience.
Retail TouchPoints
JULY 21, 2022
Nordstrom, Inc. has promoted Deniz Anders to SVP and Chief Marketing Officer, and appointed DICK’s Sporting Goods senior executive Nina Barjesteh to the role of President of Nordstrom Product Group. Anders’ promotion follows the retirement of Scott Meden, which was announced earlier in 2022. A 22-year Nordstrom veteran, most recently as VP of Marketing, Anders will now lead the company’s marketing initiatives in brand programs, digital marketing, creative strategy and corporate affairs.
RetailDive
JULY 18, 2022
The industry is woefully behind on scope 3 targets for greenhouse gases. Data poses steep challenges, but experts say retailers still can — and must — do more.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
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