Sat.Jul 16, 2022 - Fri.Jul 22, 2022

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60% of small retailers could shutter for good in the next few months: report

RetailDive

Inflation, rent hikes and lower consumer spending are among the challenges that some indie stores say are making things worse than during the pandemic.

Retail 145
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How To Improve Customer Retention With Enhanced Shopping Experiences | Salsify

Salsify

Businesses need new customers to grow. Without the influx of new shoppers, company revenue will stagnate, and ongoing success becomes a challenge.

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How to Level Up Your Marketing Tech Stack

BigCommerce

Just like 2020, 2021 was a year of change for shoppers — in the way they communicate, browse and their…

Marketing 330
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Threat Hunting 101: A Human Led Exercise

Forrester eCommerce

Threat hunting is a term frequently misused by cybersecurity pros, vendors, and service providers. We researched threat hunting to determine what it really is, what benefits it brings, and to overcome the misuse and abuse of the term. The resulting report, Threat Hunting 101, published recently. We’ve heard threat hunting described as “automating analytics,” “investigating […].

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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A Guide To Shopify Handshake And How To Get Started

My Wife Quit Her Job

If you’re looking for a wholesale marketplace like Faire, Tundra, or Bulletin that doesn’t charge any listing and selling fees, then Shopify Handshake is the perfect platform for you. Handshake is a relatively new online marketplace by Shopify where you can sell wholesale products for free. In this post, you’ll learn everything you need to know about Shopify Handshake, including what it is, how it works, how to sell on the Handshake marketplace, and its pros and cons.

Shopify 317
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Etsy Moves Executive Following Depop CEO Resignation

Retail TouchPoints

Etsy has appointed its Chief Product Officer Kruti Patel Goyal as Depop CEO following the resignation of Maria Raga from the leadership role at the fashion resale marketplace. The appointment will be effective Sept. 12, 2022. Nick Daniel, Etsy VP of Product Management, has been promoted to the CPO role formerly held by Patel Goyal, and both Patel Goyal and Daniel will report to Etsy CEO Josh Silverman.

Fashion 312

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A Federal Privacy Law? What Marketers Need To Know

Forrester eCommerce

Yesterday, the US House Committee on Energy and Commerce voted to pass the country’s first comprehensive privacy bill, the American Data Privacy and Protection Act. This is a milestone as the bill moves through the legislative process. For marketers who don’t have time to read 132 pages, we’ve broken down the key takeaways. What Is […].

Marketing 363
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414: How To Get Into Oprah And Other Magazines For Free With Andreea Ayers

My Wife Quit Her Job

Today I’m happy to have Andreea Ayers on the show. Andreea is the creator of Launch Grow Joy where she helps e-commerce businesses get free publicity. She’s helped many shop owners get into Oprah, Vogue, Country Living etc…, and she has personally appeared in more than 200 magazines, newspapers, and TV shows. With the holidays right around the corner, Andreea is going to teach us how to get free press to maximize your Chrismas sales.

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Why Manufacturers Need Composable Commerce to Drive Digital Sales

Retail TouchPoints

The digital commerce sector has seen outstanding growth since 2020. The B2B sector (including manufacturing) is no exception, with sales across digital commerce sites , log-in portals and marketplaces surging by 18% between 2020 and 2021, to top $1.6 trillion last year. Moreover, two-thirds of corporate buyers including those in the manufacturing sector now offer online sales capabilities.

B2B 312
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How We Designed and Developed Doc Popcorn’s Brand New BigCommerce Site

Groove

Doc Popcorn is a sister company to Dippin’ Dots, a brand famous for its small frozen treats. With numerous franchised retail locations across the United States, Doc Popcorn offers high-quality and freshly popped popcorn to consumers across the country. While Dippin’ Dots recently underwent a complete website overhaul, Doc Popcorn used this opportunity to revitalize its site’s appearance and functionality.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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“You’re Dead To Me,” Said The Patient To Their Patient Portal

Forrester eCommerce

Precision Nudging is the future of patient communication and will help improve patient communication, engagement, and outcomes. Read this blog to understand what is precision nudging, what are the benefits of using this technology, and where you should get started.

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6 Best Free and Paid Services for Selling Print on Demand Mugs

Ecommerce Platforms

Print on demand mugs are some of the easiest products to sell in the POD market. Mugs are something everyone can benefit from, and they’re easy to customize with a wide variety of different designs. If you’re tired of selling the standard t-shirt on your ecommerce store, mugs could be the perfect way to expand your product list. With the right print on demand company, you’ll be able to easily create your custom products, designing everything from coffee mugs to the classic ceramic mug.

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Ecommerce Check-In: Has 2022 Shaped Up the Way We Predicted? 

Retail TouchPoints

The ecommerce boom of 2020 brought millions of new shoppers to digital platforms, and that growth trajectory continued into 2021. At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. Now, at the halfway point of the year, we thought we’d check in on how well our predictions have held up.

eCommerce 306
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10 Examples of Omnichannel Experiences from Top Brands

GetElastic

This post was originally published in 2021 and has been updated for relevancy. Front and center in any conversation about commerce are the words personalization, omnichannel, customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Chief Automation Officers Are The Answer… But What Is The Question?

Forrester eCommerce

In Douglas Adams’ beloved novel ‘The Hitchhiker’s Guide to the Galaxy’, a galactic supercomputer is tasked by its masters with answering the ‘Ultimate Question of Life, the Universe, and Everything’. The supercomputer spends a few million years deep in compute, until one day, it finally finds the answer. No major spoilers ahead, but here’s the […].

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Ecommerce Conversion Rate Optimization Tips to Raise Your Revenue

ROI Revolution

Your paid search advertising and organic search engine optimization efforts help lead shoppers to your website. But without ecommerce conversion rate optimization (CRO) efforts, even the biggest boost in traffic from paid ads and SEO won’t touch your bottom line. To gain a deeper understanding of the current ecommerce landscape, we surveyed 170 digital marketing professionals about their top-of-mind trends, initiatives, and concerns for 2022.

Payments 146
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The New Toolkit for Supply Chain Agility

Retail TouchPoints

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. In addition, always-on, cross-device shopping behaviors mean consumers are taking their shopping across borders and, in turn, they’re asking more of already strained supply chains. Experts agree that the supply chain has more impact on the customer experience than ever before.

Supplies 306
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Bed Bath & Beyond downgraded by Moody's amid 'steep decline' in sales

RetailDive

The agency updated the retailer’s coporate rating following the departure of its CEO and chief merchandising officer late last month.

Retail 134
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Sales Leadership, Assemble! At Forrester’s B2B Summit EMEA In London, October 11–12

Forrester eCommerce

B2B organisations face a range of macroeconomic uncertainties as they head into the second half of 2022 that pose risk to growth and profitability objectives. While you may not have control over these changing conditions, you can determine your own path through them to ensure that you thrive rather than just survive. Forrester’s B2B Summit […].

B2B 195
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Why and How You Should Market to Low-Income Communities

SheerID

Learn how giving exclusive offers to low-income communities can bring you new customers and grow brand awareness and loyalty.

Marketing 109
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The Future of Audio is the Future of Everything, Especially Commerce

Retail TouchPoints

The other day I saw a screenshot of a Zoomer’s phone and was kind of blown away. Texting is so old school to these kids, it’s all about sending voice memos to each other now. Snap, Insta, iMessage, even WhatsApp. Text and emojis leave too much room for ambiguity, I was informed. Better to let friends and families hear it straight from the horse’s mouth.

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SKU'd: 3 designers reinventing fashion's business models

RetailDive

Telfar, Marc Jacobs and Tommy Hilfiger are taking a unique approach to retail. Their creative decisions may soon be the way everyone wants to do business.

Fashion 130
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Feature Your Infrastructure Automation Offerings In A Forrester Research Report

Forrester eCommerce

Technology automation tools are not new, and firms have been using them for decades. However, the business impact of automation has grown exponentially. The industry has moved past the inflection point where we could manage the technology infrastructure manually. Today, automation is no longer about cost or workforce optimization – it improves service delivery and […].

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Close CRM Review: What Does This CRM Have to Proffer?

Ecommerce Platforms

If you're a business owner, you don't need us to tell you that nothing is more important than the relationships you nurture with customers and/or clients. So, you need a tool to help you identify the best opportunities for nudging leads towards making that much-coveted purchase, ensuring no connection goes cold. For this, Customer Relationship Management (CRM) software is vital for scaling sales teams.

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Save A Lot Partners With Sourcing Platform to Widen Search for New Suppliers

Retail TouchPoints

Save A Lot has entered a new partnership with RangeMe to scale the discount grocer’s sourcing efforts for new and innovative products. The deal will help Save A Lot fulfill its mission of providing consumers with products that meet their needs via new product discovery of emerging and established brands. RangeMe will provide Save A Lot with access to more than 200,000 suppliers as well as the ability to leverage a simplified submission process for suppliers interested in getting their prod

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Kohl's outlook turns negative at S&P as it faces tough retail environment

RetailDive

After acquisition talks ended, the retailer is under pressure from shareholders and consumers’ tightening wallets.

Retail 126
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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Competition In The Global Cloud Market Intensifies, And Europe Is Very Much In Focus

Forrester eCommerce

The competition in the global cloud computing market is heating up. Globally, the market is dominated by a handful of US cloud computing giants, along with a couple of Chinese companies and a plethora of much smaller European players. But there is anxiety across Europe. Fears are mounting (rightfully so) that the continent’s digital future […].

Marketing 195
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11 Ways AI Technologies Are Driving Marketing

RetailMinded

Artificial Intelligence (AI), Machine Learning, and Cognitive Computing are probably the most talked-about technologies across industries today. The potential to transform industries like marketing is huge. They can help marketers understand data better, predict future behaviors, and deliver more personalized experiences when it comes to their audience.

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Nordstrom Names New Marketing Chief and Product Group President

Retail TouchPoints

Nordstrom, Inc. has promoted Deniz Anders to SVP and Chief Marketing Officer, and appointed DICK’s Sporting Goods senior executive Nina Barjesteh to the role of President of Nordstrom Product Group. Anders’ promotion follows the retirement of Scott Meden, which was announced earlier in 2022. A 22-year Nordstrom veteran, most recently as VP of Marketing, Anders will now lead the company’s marketing initiatives in brand programs, digital marketing, creative strategy and corporate affairs.

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Kohl's replaces executive leading tech, supply chain

RetailDive

Paul Gaffney, who had been filling both roles for about a year, arrived three years ago from Dick’s Sporting Goods.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.