Sat.Aug 13, 2022 - Fri.Aug 19, 2022

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8 Key Ecommerce Automation Strategies That Drive Sustainable and Profitable Growth

Retail TouchPoints

It’s hard to say that 2022 has been the year of ecommerce so far. Looking at all the stats, frankly one might even say quite the opposite. According to the latest Mastercard SpendingPulse report, ecommerce transactions have declined 1.8% from a year ago, while in-store sales rose 10%. From another perspective, research showed that on average, the online share of total spending rose sharply, from 10.3% in 2019 to 14.9% at the peak of the pandemic.

eCommerce 363
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Using Amazon Pay to Create a Customer-Centric Checkout Experience

BigCommerce

Shopper experience lies at the heart of ecommerce.

Customer 328
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Customer Loyalty: Definition, Tips, & Solutions

SheerID

Customer loyalty is crucial to the success of businesses. Learn why it is important, how to measure it, and tips for building customer loyalty.

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418: Unconventional Ways To Grow Your Amazon Sales With Norm Farrar

My Wife Quit Her Job

Today, I have my friend Norm Farrar on the show. Norm is a serial entrepreneur and leading Amazon expert with over 25 years of product sourcing and development experience. He runs 2 Amazon companies and 2 ecommerce podcasts. He’s always up to date on the latest Amazon strategies and in this episode, we’re going to cover unconventional ways to grow your Amazon sales.

Books 296
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Horizons Review: Is This The Right International Hiring Solution for You?

Ecommerce Platforms

In 2022, organizations will continue to face unprecedented hiring challenges. Not least because the pandemic has changed how we work. For instance, many businesses now operate on a hybrid basis. I.e., employees' time is split between the office and home. On top of that, unemployment has fallen to a record low of 3.6% in the US. As a result, many businesses have struggled to fill vacancies during the year's first quarter.

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BigCommerce Positioned as a “Challenger” in Gartner ® Magic Quadrant™ Report for Third Consecutive Year

BigCommerce

We are thrilled to announce that BigCommerce has been recognized as a Challenger in the 2022 Gartner® Magic Quadrant™for Digital…

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Lids Picks Basketball Theme for First Brick-and-Mortar Store in Australia

Retail TouchPoints

Photo courtesy of Lids. Photo courtesy of Lids. Photo courtesy of Lids. Photo courtesy of Lids. Photo courtesy of Lids. Lids is continuing its brick-and-mortar expansion with its first store in Australia, focusing on the NBA and WNBA for the Melbourne shop. The retailer is planning to open a second Australia location with a brick-and-mortar store in Sydney later in 2022.

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How To Sell On Amazon In Canada From The US (Step By Step)

My Wife Quit Her Job

If you’re selling on Amazon in the United States and looking to expand your business to a new country, Canada is your best option. Right now, 23% of US marketplace sellers also sell on Amazon.ca. While Amazon.ca isn’t as big as Amazon.com, it’s growing fast and you can boost your sales by at least 10%. Even though selling on Amazon in Canada can seem intimidating, Amazon makes it convenient by handling the taxes for you and offering automated shipping and logistics with the NARF program(more bel

Shipping 296
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BigCommerce Enjoys Good Spirits at eTail East in Boston

BigCommerce

The word on the street is that eTail East was back in Boston on August 8–11 with their first in-person…

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The Challenges With Securing The Anywhere-Work Endpoint

Forrester eCommerce

Learn how endpoint security has been impacted by the more to anywhere work and what steps security pros can take in this preview of the Security & Risk event.

Events 39
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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How Kids Foot Locker Plays Well with Gen Alpha

Retail TouchPoints

Social platforms and the metaverse have given Gen Alpha a new way to share their voice, their creativity and their identities with the world. Kids Foot Locker sees this as an incredible opportunity to amplify and engage with its target audience. During this episode of Experience Insiders, Jill Feldman, VP and General Manager of Kids FootLocker shares how the evolution of Gen Alpha is inspiring new approaches to customer engagement, Back-to-School marketing and even the in-store experience.

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Is Usage-Based Pricing Right For Your SaaS?

FastSpring

According to an OpenView survey, by 2023, 56% of SaaS companies will be using or expecting to test usage-based pricing, which they define as “a pricing model that enables customers to pay for a product according to how much they use it.”. Usage-based pricing (UBP) — or consumption pricing — is based on the amount of usage of a specific metric, such as gigabytes of storage used or the number of API calls made — over a period of time.

B2B 148
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Announcing BigCommerce + A2X for Automated Ecommerce Accounting

BigCommerce

“Knowing your numbers” has never been more important for merchants.

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Three Reasons Why Demand Marketers Should Attend Forrester’s B2B Summit EMEA!

Forrester eCommerce

Forrester’s B2B Summit EMEA returns as a hybrid event this year, offering demand and account-based marketers the opportunity to attend in-person or virtually while also having access to all of the great content on-demand for 90 days post-event. There are over 30 sessions for B2B sales and marketing leaders to choose from. In this blog, […].

B2B 39
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Kohl’s Names Interim Marketing Leader as its New CMO

Retail TouchPoints

Kohl’s has named Christie Raymond as its new Chief Marketing Officer, reporting directly to CEO Michelle Gass. Raymond has had the post on an interim basis since the May 2022 departure of former CMO Greg Revelle. Christie Raymond. Raymond has been with Kohl’s since 2017, beginning as SVP, Media and Personalization and promoted to EVP, Customer Engagement, Analytics and Insights in June 2020.

Marketing 304
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How Out-of-Stock Products Can Sink Your Brand — and What To Do About Them | Salsify

Salsify

It sounds simple — keep your products in stock and keep your customers happy.

Customer 147
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BIGTeam Spotlight: How Grace Estle is Elevating the BigCommerce Brand and Herself

BigCommerce

As the only marketer on the BigCommerce engineering team, Grace Estle considers herself a unicorn.

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The State of Decentralized Digital Identities

Forrester eCommerce

Learn the value of decentralized digital identities in this preview of Forrester's Security & Risk event November 8-9.

Events 39
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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How to Choose Email Software for Ecommerce

Retail TouchPoints

For 87% of B2B marketers and 77% of B2C marketers , email remains the primary content marketing channel. Indeed, it helps to expand the customer base and get to know your audience better. Despite a wide variety of email services available today, there is no one that would suit every business. That is why choosing software should involve multiple factors to find the one which will cover specific business needs.

eCommerce 299
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Personalized Emails: Valuable or Annoying? | Salsify

Salsify

After navigating through swarms of travelers at a crowded, unfamiliar airport, your eyes finally catch it: a driver holding a sign ascribed with your name. Or, perhaps you’ve lost your group of friends at a sporting event, and suddenly feel relief as you hear a familiar voice call your name above the thousands of other conversations around you.

Travel 147
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Pandora launches lab-made diamond collection as US sales decline

RetailDive

The new 33-piece Brilliance collection has diamonds made with renewable energy, and includes 100% recycled silver and gold.

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Vulnerability Programs Must Regain Trust To Inspire Action

Forrester eCommerce

Is using CVSS scores for risk prioritization leading to misalignment and even mistrust in your organization? Find out in this Security & Risk event session preview.

Events 195
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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ThredUP Forges Ahead with its War on Fast Fashion Amid Cost-Cutting Initiatives

Retail TouchPoints

Resale platform ThredUP has debuted a new, light-hearted marketing ploy in its ongoing battle against “fast fashion addiction,” mere days after announcing it was joining the ranks of tech companies cutting staff amid an economic slowdown. Strong Q2 Masks Impending Slowdown. On Aug. 15 ThredUP Co-founder and CEO James Reinhart announced during a Q2 earnings call that the company would lay off approximately 15% of its corporate workforce and close its processing center in Vernon Hill, Ill.

Fashion 289
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UpSellit Named 2022 Fastest Growing Private Company by Inc. 5000

UpSellIt

UpSellit has been recognized as a 2022 Inc. Fastest Growing Private Company! This is our fifth time earning recognition on the Inc. 5000 list. Each year, Inc. features private companies with proven track records. At UpSellit, we are incredibly grateful to our team for the hard work and dedication to success that continues to accelerate growth and earn such incredible recognition.

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SKU’d: Retailers, don’t be goblins when you fire people

RetailDive

Layoffs aren’t easy, but some companies are making big mistakes in communicating corporate changes to staff.

Retail 124
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Five Reasons To Buy A Service Before A Product

Forrester eCommerce

Products versus services. For many years, every purchase made by security and tech leaders fell into one of these categories. The same tribes existed for vendors: product and service. In this context, we define security services as “managed security services,” not consulting. In contrast to security services, security pros typically use consulting services for three […].

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Retailers Go Digital to Improve Team Engagement 

Retail TouchPoints

Even as the pace of the economy slows, there remain, on average, two open positions for every job seeker. As recently as April, there were more than 1.1 million unfilled retail jobs in the United States. Moreover, Gartner, Inc. predicts voluntary workplace turnover will jump nearly 20% this year, from a pre-pandemic annual average of 31.9 million employees quitting their jobs to 37.4 million quitting in 2022.

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How to Build an Ecommerce Website: Step-By-Step Guide

eCommerce CEO

Creating an online store from scratch is a daunting task for most business owners, but it can be a breeze with the right tools and. Read more.

eCommerce 105
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Reebok owner Authentic Brands Group strikes deal to acquire Ted Baker

RetailDive

ABG wants to separate Ted Baker into an IP holding company and one or more operating companies that would manage the brand’s retail, e-commerce and wholesale operations.

eCommerce 122
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Forrester To Launch The Frontline Service Worker Automation Series

Forrester eCommerce

We published our report “Automation Can Solve The Service Worker Shortage,” in May 2022. This research defined eleven categories of automation that will most effect front-line service workers. We then ranked the categories based on likely adoption and how ready the required technology is. Client readership was strong, but they asked that we dig a […].

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.