Retail TouchPoints

AUGUST 17, 2022

It’s hard to say that 2022 has been the year of ecommerce so far. Looking at all the stats, frankly one might even say quite the opposite. According to the latest Mastercard SpendingPulse report, ecommerce transactions have declined 1.8% from a year ago, while in-store sales rose 10%. From another perspective, research showed that on average, the online share of total spending rose sharply, from 10.3% in 2019 to 14.9% at the peak of the pandemic.

eCommerce 363

eCommerce Payment Services Channel Social Media 363

BigCommerce

AUGUST 18, 2022

Shopper experience lies at the heart of ecommerce.

Customer 328

Customer eCommerce Payment Services BigCommerce 328

SheerID

AUGUST 18, 2022

Customer loyalty is crucial to the success of businesses. Learn why it is important, how to measure it, and tips for building customer loyalty.

Customer Loyalty 183

Customer Loyalty Definition Customer Blog 183

My Wife Quit Her Job

AUGUST 15, 2022

Today, I have my friend Norm Farrar on the show. Norm is a serial entrepreneur and leading Amazon expert with over 25 years of product sourcing and development experience. He runs 2 Amazon companies and 2 ecommerce podcasts. He’s always up to date on the latest Amazon strategies and in this episode, we’re going to cover unconventional ways to grow your Amazon sales.

Books 296

Books eCommerce Other 296

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Ecommerce Platforms

AUGUST 18, 2022

In 2022, organizations will continue to face unprecedented hiring challenges. Not least because the pandemic has changed how we work. For instance, many businesses now operate on a hybrid basis. I.e., employees' time is split between the office and home. On top of that, unemployment has fallen to a record low of 3.6% in the US. As a result, many businesses have struggled to fill vacancies during the year's first quarter.

Payment Services 205

Payment Services Document Demo Management 205

Retail TouchPoints

AUGUST 17, 2022

Photo courtesy of Lids. Photo courtesy of Lids. Photo courtesy of Lids. Photo courtesy of Lids. Photo courtesy of Lids. Lids is continuing its brick-and-mortar expansion with its first store in Australia, focusing on the NBA and WNBA for the Melbourne shop. The retailer is planning to open a second Australia location with a brick-and-mortar store in Sydney later in 2022.

Sporting Goods 312

Sporting Goods Fashion Customer Retail 312

My Wife Quit Her Job

AUGUST 14, 2022

If you’re selling on Amazon in the United States and looking to expand your business to a new country, Canada is your best option. Right now, 23% of US marketplace sellers also sell on Amazon.ca. While Amazon.ca isn’t as big as Amazon.com, it’s growing fast and you can boost your sales by at least 10%. Even though selling on Amazon in Canada can seem intimidating, Amazon makes it convenient by handling the taxes for you and offering automated shipping and logistics with the NARF program(more bel

Shipping 296

Shipping 296

BigCommerce

AUGUST 19, 2022

“Knowing your numbers” has never been more important for merchants.

BigCommerce 283

BigCommerce eCommerce Supplies 283

Retail TouchPoints

AUGUST 16, 2022

Social platforms and the metaverse have given Gen Alpha a new way to share their voice, their creativity and their identities with the world. Kids Foot Locker sees this as an incredible opportunity to amplify and engage with its target audience. During this episode of Experience Insiders, Jill Feldman, VP and General Manager of Kids FootLocker shares how the evolution of Gen Alpha is inspiring new approaches to customer engagement, Back-to-School marketing and even the in-store experience.

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Management Marketing Customer 306

Forrester eCommerce

AUGUST 16, 2022

Despite the heat wave across the United States, summer is quickly coming to a close. In just a few weeks, kids around the globe will be back in the classroom for a new year of learning. Loyalty marketers, you might consider joining them! Since early 2020, concerns for health and safety, supply chain issues, and […].

Supplies 195

Supplies Marketing Customer Loyalty B2C 195

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

FastSpring

AUGUST 19, 2022

According to an OpenView survey, by 2023, 56% of SaaS companies will be using or expecting to test usage-based pricing, which they define as “a pricing model that enables customers to pay for a product according to how much they use it.”. Usage-based pricing (UBP) — or consumption pricing — is based on the amount of usage of a specific metric, such as gigabytes of storage used or the number of API calls made — over a period of time.

B2B 139

B2B Other Customer Marketing 139

Ecommerce Platforms

AUGUST 17, 2022

The best content management systems are valuable tools for managing your online presence. Otherwise known as a “CMS”, a Content Management System allows companies to create blogs, membership sites and other websites with minimal effort. Thanks to a convenient backend, you won’t need any coding knowledge to get started with a CMS, which makes it ideal for business owners who don’t have a lot of technical experience.

Management 104

Management Payment Services Magento SEO 104

Retail TouchPoints

AUGUST 17, 2022

Kohl’s has named Christie Raymond as its new Chief Marketing Officer, reporting directly to CEO Michelle Gass. Raymond has had the post on an interim basis since the May 2022 departure of former CMO Greg Revelle. Christie Raymond. Raymond has been with Kohl’s since 2017, beginning as SVP, Media and Personalization and promoted to EVP, Customer Engagement, Analytics and Insights in June 2020.

Marketing 304

Marketing Omnichannel Consumer Customer 304

Forrester eCommerce

AUGUST 17, 2022

Is using CVSS scores for risk prioritization leading to misalignment and even mistrust in your organization? Find out in this Security & Risk event session preview.

Events 195

Events Management Operations Customer 195

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Salsify

AUGUST 16, 2022

After navigating through swarms of travelers at a crowded, unfamiliar airport, your eyes finally catch it: a driver holding a sign ascribed with your name. Or, perhaps you’ve lost your group of friends at a sporting event, and suddenly feel relief as you hear a familiar voice call your name above the thousands of other conversations around you.

Travel 113

Travel Events Other eCommerce 113

Ecommerce Platforms

AUGUST 17, 2022

With the best free dropshipping suppliers, there’s no fee to pay to access a relationship with a dropshipping manufacturer. This means business leaders can avoid the extra costs often associated with setting up a business and pay only for the costs of creating and shipping their chosen products. Dropshipping has become one of the most effective ways to start a business in today’s digital landscape.

Shipping Costs 104

Shipping Costs Shopify Shipping Order Fulfillment 104

Retail TouchPoints

AUGUST 19, 2022

For 87% of B2B marketers and 77% of B2C marketers , email remains the primary content marketing channel. Indeed, it helps to expand the customer base and get to know your audience better. Despite a wide variety of email services available today, there is no one that would suit every business. That is why choosing software should involve multiple factors to find the one which will cover specific business needs.

eCommerce 299

eCommerce Management Marketing B2C 299

Store Growers

AUGUST 14, 2022

Fur parents will spend almost anything just to make sure that their pets are healthy and well-tended to. That’s why there is a never ending stream of new pet brands and products emerging. Many of these brands are using Google Ads to advertise, resulting in a very competitive marketplace. In this article, we’ll have a closer look at the different places in the Google network where you can advertise your pet products.

Shipping Costs 103

Shipping Costs Shipping Technology Games 103

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

RetailDive

AUGUST 18, 2022

The new 33-piece Brilliance collection has diamonds made with renewable energy, and includes 100% recycled silver and gold.

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Ecommerce Platforms

AUGUST 15, 2022

Save the date for the “Make it Big” Conference, to connect with thought leaders, ecommerce industry experts, and other merchants interested in growing their online businesses. Hosted by the BigCommerce ecommerce platform, the Make it Big Conference is one of the must-attend events for entrepreneurs and ecommerce professionals from all backgrounds and experience levels. .

BigCommerce 104

BigCommerce Workshop eCommerce Platforms Small Business Retail 104

Retail TouchPoints

AUGUST 17, 2022

Resale platform ThredUP has debuted a new, light-hearted marketing ploy in its ongoing battle against “fast fashion addiction,” mere days after announcing it was joining the ranks of tech companies cutting staff amid an economic slowdown. Strong Q2 Masks Impending Slowdown. On Aug. 15 ThredUP Co-founder and CEO James Reinhart announced during a Q2 earnings call that the company would lay off approximately 15% of its corporate workforce and close its processing center in Vernon Hill, Ill.

Fashion 289

Fashion Fulfillment Consumer Marketing 289

Store Growers

AUGUST 18, 2022

The hardest part about getting started with Search Ads is that there is a lot of work that needs to happen before you can launch. Think about things like researching keywords, organizing ad groups, and writing ads. Google Dynamic Search Ads allows you to speed things up by automating some of those parts. That allows you to cover a large number of search queries and pages with a relatively low amount of effort.

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Recommendation Article SEO Other 91

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

eCommerce CEO

AUGUST 17, 2022

If you’re like most consumers, online shopping is a normal part of your daily life. From groceries to electronics to fashion and everything in between, Read more.

Electronics 105

Electronics Fashion Consumer eCommerce 105

Ecommerce Platforms

AUGUST 15, 2022

The best content management systems (CMS) are tools designed to help business owners, creatives, and entrepreneurs manage their online presence with minimal stress. The right solutions make it simple to publish and organize blog posts, create landing pages, and even design entire stores or membership sites. Some services are even available for free.

Management 104

Management Shipping Costs SEO Payments 104

Retail TouchPoints

AUGUST 19, 2022

Foot Locker and Fanatics have partnered to connect their ecommerce inventories by allowing Foot Locker fulfill its online orders through the digital sports platform. The deal follows the June appointment of Neil Bansal as Foot Locker’s first EVP and Chief Strategy and Transformation Officer as the retailer looks to bolster its digital strategy. Foot Locker shoppers will gain access to a larger selection of officially licensed merchandise from leagues including the NFL , NBA , MLB , NHL , WNBA an

eCommerce 288

eCommerce Omnichannel Apparel Fulfillment 288

RetailDive

AUGUST 18, 2022

With some relief at the pump for consumers in July, retail sales held steady against inflation. But the rest of the year could be tough as the holidays approach.

Consumer 112

Consumer Retail 112

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

eCommerce CEO

AUGUST 17, 2022

We have seen significant shifts in the American economy over the last couple of years, from the COVID pandemic to record-breaking inflation, even among the. Read more.

Online Retail 105

Online Retail Retail eCommerce 105

Ecommerce Platforms

AUGUST 13, 2022

Suppose you’re looking to take your business online this year or are starting your own website from scratch. In that case, you might be in the market for a website builder with ecommerce functionality. Perhaps you’ve looked at Webflow because you heard how much design freedom this content management system (CMS) offers. Webflow is an attractive option for design-minded individuals familiar with older website design practices.

BigCommerce 104

BigCommerce Payment Services Shopify Payments 104

Retail TouchPoints

AUGUST 18, 2022

Even as the pace of the economy slows, there remain, on average, two open positions for every job seeker. As recently as April, there were more than 1.1 million unfilled retail jobs in the United States. Moreover, Gartner, Inc. predicts voluntary workplace turnover will jump nearly 20% this year, from a pre-pandemic annual average of 31.9 million employees quitting their jobs to 37.4 million quitting in 2022.

Improvements 288

Improvements Retail Information Management 288

RetailDive

AUGUST 19, 2022

The retailer has lost sales and market share all while experiencing mounting losses. And without a leader at the helm, it faces an inflection point.

Marketing 108

Marketing Retail 108

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail