RTP blog

DECEMBER 20, 2018

By Claude Robinson, Oracle With the kick-off of the holiday shopping season now in the rearview mirror, retailers have already learned some important lessons—ones that hit the bottom line of some of the biggest brands in the business. Brand names like Walmart, J. Crew, lululemon, Lowe’s, Best Buy, and Office Depot found out the hard way that their websites were unprepared for the flood of online shoppers on Black Friday through Cyber Monday.

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My Wife Quit Her Job

DECEMBER 17, 2018

Picture this scenario. A customer in your online store is about to checkout. But they see a discount code field in your cart, do a search for “YourStore.com coupons” and find a coupon from a deal site like RetailMeNot or Coupons360. But wait! You don’t have any outstanding coupons in your shop. The codes are fake!!! The customer then tries the fake coupon code on your shop and it doesn’t work so they leave to search for more fake codes.

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ecomdash

DECEMBER 17, 2018

Since 2015, crafters and artisans have been selling their handmade products to Amazon’s 250 million global customers. Handmade at Amazon marketplace is a great additional option, or alternative, to selling on Etsy. If you’re an Etsy seller, or an artisan entertaining the idea of selling your creations online, you should consider Amazon Handmade. To help, we’ve listed seven tips for selling handmade items on Amazon that’ll make your transition much more seamless. #1 – Read the Fine Print.

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Forrester eCommerce

DECEMBER 20, 2018

Diplomatic networks carry some of the world’s most sensitive information – communications between world leaders, key technical intellectual property, trade strategies, and military plans. A recent report by anti-phishing vendor Area 1 Security, reveals that a 3 year-long cyberattack led to the successful breach of the European Union’s diplomatic communications network.

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Information 395

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

BigCommerce

DECEMBER 18, 2018

Smartphones are arguably consumers’ most personal devices simply because most of us centralize our lives on them: interpersonal communication, social…

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Optimizely

DECEMBER 20, 2018

How do you carve out your slice of the market in a super competitive industry? If you’re trying to stand out in fashion ecommerce , for example, it’s super tough. It’s far easier if you’re selling a niche product such as nootropics. But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market.

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Forrester eCommerce

DECEMBER 18, 2018

The business risks associated with global climate change are enormously complex and nearly infinite in quantity. Your firm’s climate-related risks, however, are much more manageable (albeit complex and numerous, as well). No two organizations are exposed in exactly the same way. Rising temperatures, sea-level rise, and more frequent and severe extreme weather events have already […].

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Events Management 370

Kissmetrics

DECEMBER 18, 2018

Are you tired of algorithm updates? Well, who isn’t? From Facebook to Google, marketing is continually changing and getting harder. Even if you are willing to give these platforms money, it still doesn’t guarantee success. You can experiment, run tests, but digital marketing isn’t as easy as it used to be. Years ago, when I started as an online entrepreneur, companies used to raise money to hire engineers and build infrastructure.

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BigCommerce

DECEMBER 20, 2018

Digital cart abandonment is at an all-time high.

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Optimizely

DECEMBER 18, 2018

How much do you really know about your customers who shop with you in-store? Are you ringing through purchases and letting them walk out the door without knowing their names, which products they’ve bought before, and their shopping preferences? If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS).

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Marketing Customer Loyalty POS Point of Sale 225

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Forrester eCommerce

DECEMBER 20, 2018

There are two types of AI. Watch the video below to learn which one you should forget about and which one you should go full steam ahead with. Have additional questions about enterprise AI? Schedule an inquiry to dive deeper, or check out my latest research here.

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Definition 349

Bryan Eisenberg

DECEMBER 18, 2018

I have been sharing more content on LinkedIn lately, are we connected there yet? Have a great 2019. The post Can you improve 2019 looking back at 2018 data? appeared first on Bryan Eisenberg & Jeffrey Eisenberg.

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Improvements 191

RTP blog

DECEMBER 21, 2018

By Michael Hess, Waste Harmonics The holiday season is a highly anticipated and busy time for owners and operators of retail companies. The vast increase in shopping, shipping and more in such a short period of time can result in increased profits, revenues and even new employees for additional support. But when retail chain executives are planning ahead and in the thick of the holiday season, waste management is a service many rarely think about — until it’s too late.

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Shipping Costs Retail Travel Shipping 150

Ecommerce Platforms

DECEMBER 21, 2018

If you aren't happy with your conversion rates for your online store, then you've come in the right place. This is where mastering the art of copywriting for ecommerce platforms comes into its own. Once you've got to grips with the art of writing compelling copy, you're more likely to engage with consumers in a way that touches them- and therefore, pushes them further down the sales process.

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eCommerce SEO Arts eCommerce Platforms 174

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Forrester eCommerce

DECEMBER 20, 2018

Leveraging AI to augment human intelligence leverages the superhuman advantages of AI and the super-AI advantages of humans to drive large, tangible business value quickly. Thanks to easier stakeholder buy-in, quantifiable ROIs, lower R&D costs, fewer technological hurdles, and less change management, AI is being used to augment jobs ranging from data center technicians and […].

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Technology Management 346

Bootstrapping Ecommerce

DECEMBER 18, 2018

Do your website visitors trust you? You need to build customer trust to turn website visitors into customers. Here are 4 ways you can start. The post 4 Key Ways to Gain Customer Trust as an Ecommerce Business appeared first on Bootstrapping Ecommerce.

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eCommerce Customer Operations 151

RTP blog

DECEMBER 19, 2018

Every year, the Retail TouchPoints editorial team travels to the NRF Big Show in New York City, and this year’s event, held Jan. 13-15, 2019, will really live up to its name: the conference is projected to host 37,000 attendees, 16,000 retailers and more than 700 exhibitors. Top names speaking at the event will include Marvin Ellison, President and CEO of Lowe’s ; Jamie Nordstrom, President of Stores at Nordstrom ; Brian Cornell, CEO of Target ; Heidi Zak, Co-Founder and Co-CEO of ThirdLove ; Re

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Travel Events Fashion Technology 150

My Wife Quit Her Job

DECEMBER 18, 2018

Today I’m thrilled to have Selena Soo on the show. Some of you have probably heard of her before because Selena is fairly well known in the online business and entrepreneurship space. In any case, Selena is a publicity and marketing strategist who helps authors and coaches become well known leaders in their space. She’s worked with a bunch of big names like Farnoosh Torabi, Kimra Luna and she’s helped countless others like Ramit Sethi and Pat Flynn.

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Books Other Marketing 120

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

Forrester eCommerce

DECEMBER 20, 2018

Looking for help with rethinking your current business model? Watch the video below to learn how Forrester is leveraging design thinking in our business strategy workshops to help executives unlock customer value. Accelerate your own digital transformation by booking an inquiry or by checking out my research here.

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Workshop Books Customer 342

Omnisend

DECEMBER 20, 2018

When it comes to connecting with your customers on new channels, it doesn’t get much better than Facebook Messenger marketing. For most users, the app is already open, with notifications turned on, and a channel they already love to use. By connecting with them via Messenger, you’re just reaching customers in their very natural habitats. Read more The post 4 Ways to Integrate Facebook Messenger Marketing to Your Omnichannel Ecommerce Strategy appeared first on Ecommerce Marketing Automation | Om

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Omnichannel eCommerce Marketing eCommerce Marketing 149

RTP blog

DECEMBER 17, 2018

By Julian Waits, Devo Technology It was Christmas and my nieces and nephews asked for just one thing: Hatchimals. I was desperate to find them, but everywhere I looked was sold out. I was in a pinch. After some online sleuthing, things started to look up — a private seller had Hatchimals available for purchase on eBay. I got excited and purchased four, albeit at a significantly higher cost than I would have at a traditional brick-and-mortar store.

Retail 150

Retail eCommerce Supplies Technology 150

My Wife Quit Her Job

DECEMBER 18, 2018

Today I’m thrilled to have Selena Soo on the show. Some of you have probably heard of her before because Selena is fairly well known in the online business and entrepreneurship space. In any case, Selena is a publicity and marketing strategist who helps authors and coaches become well known leaders in their space. She’s worked with a bunch of big names like Farnoosh Torabi, Kimra Luna and she’s helped countless others like Ramit Sethi and Pat Flynn.

Books 120

Books Other Marketing 120

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Forrester eCommerce

DECEMBER 17, 2018

In my previous blog post on the MITRE ATT&CK Evaluations I developed a scale for rating the individual vendor evaluations and provided source code to help make the results more generally consumable. Since publishing this blog, I’ve been having a number of conversations with clients about the ‘tainted’ modifier in the recent MITRE ATT&CK evaluations […].

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GetElastic

DECEMBER 18, 2018

The holidays are upon us. If you’re like millions of others shopping for the perfect gifts for your family and friends, you know the drill. Maybe you finally find the new kitchen gadget for the culinary-inclined cousin you drew in the gift exchange. It’s ordered and on its way — you’re done! Now cue the endless targeted ads and emails about pasta-makers headed your way.

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Marketing Customer Gifts Multichannel 134

Ecommerce Platforms

DECEMBER 19, 2018

Are you looking for a domain name for your online store? If so, you're in in the right place. This review takes an in-depth look at new domains, specifically.STORE domains, and aims to answer all of your burning questions on the subject. Sound good? Let's dive in! Why.STORE Domains? 96% of Americans enjoy shopping online. This is a fact. So, it's hardly surprising more and more entrepreneurs are trying to establish a presence on the web.

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eCommerce SEO Magazine eCommerce Platforms 116

Fastr

DECEMBER 17, 2018

Yes, we know the struggle is real. And we also know that your budget isn’t unlimited. When it comes to sacrificing resources having […]. The post Low Budget Videos, High-Quality Marketing appeared first on Zmags.

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Marketing Social Media Customer Experience Fashion 100

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

Forrester eCommerce

DECEMBER 19, 2018

Verint announced on Monday that it is acquiring VoC specialist, ForeSee. This adds to Verint’s growing portfolio of products. But it also adds to the growing list of CFM and VoC vendor acquisitions that we have already seen this year.

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GetElastic

DECEMBER 19, 2018

Not only is this time of year crazy busy for retailers due to holiday shopping promotions and end of year sales blitzes – it’s also when brands and retailers start prepping for Retail’s Big Show. The National Retail Federation (NRF) puts on retail’s big event every January in New York City and there’s a lot to cover in those three days.

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Mobile Technology Events Definition 134

Elsner

DECEMBER 19, 2018

The online ventures are growing and spreading at the same time across the globe at an unimaginable pace. With stores serving in different countries, customers shall want to pay you in their own money terms. What shall you do then? It’s not feasible to convince all the customers in your desired currency. You might drive away potential customers from the store with this act.

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Payment Services PayPal Magento Demo 113

Omnisend

DECEMBER 17, 2018

Many merchants turn to Klaviyo for email marketing needs, however, Klaviyo’s pricing is usually what turns them away. Luckily, when it comes to email marketing for online merchants, there are a plethora of Klaviyo alternatives out there. So I’ve compiled the 6 best Klaviyo alternatives if paying that price isn’t your jam. But before we Read more The post The 6 Best Klaviyo Alternatives for Ecommerce appeared first on Ecommerce Marketing Automation | Omnisend.

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eCommerce eCommerce Marketing Marketing 104

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail