Sat.Mar 28, 2020 - Fri.Apr 03, 2020

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Coronavirus: Interest trends and the odd silver lining

TradeGecko

COVID-19 is impacting on every area of our lives, from work to travel, shopping to schools, and even eating out. However, it’s also leading to a few interesting trends—and some great opportunities for small businesses.

Travel 142
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As Overall Energy Wanes, Preserve Relationships With Your Highest-Energy Consumers

Forrester eCommerce

To measure precisely what kind of emotional toll COVID-19 is taking on consumers — and how current consumer sentiment will influence imminent behavior — we are applying Forrester’s Consumer Energy Index, our data-driven framework that captures how ready and willing consumers are to reach out to brands. Three weeks ago, COVID-19 was driving consumer energy […].

Consumer 300
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Impact of Coronavirus (COVID-19) on E-Commerce: Keep Your Store Safe

Ecommerce Guru

COVID-19. We as a whole realize this has been influencing the soundness of various individuals. It has just blended the movement and the travel industry, sports industry, and some more. Is it irritating the e-commerce Industry as well? How about we see the features on the circumstance of the e-commerce business. The flare-up of the COVID-19 Coronavirus has stagnated worldwide business development.

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Strategies to Adapt Your Ecommerce Store as Coronavirus Impacts Shopping Worldwide

BigCommerce

The coronavirus pandemic has upended plans all over the globe in the past few months — from events and vacations to…

eCommerce 371
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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The New Way to Chat With Your Visitors

Kissmetrics

Marketing has evolved into an omnichannel approach. This means you can no longer just go after one channel to succeed. Back in the day, companies like Facebook grew into billion-dollar businesses through one channel. Facebook used email to grow and they did it by having you invite all your contacts to join Facebook. Yelp was also similar. They grew into a multi-million dollar business through one channel… SEO.

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Four Phases Of The Coronavirus Pandemic

Forrester eCommerce

In looking at the experiences of the Asian countries that entered the COVID-19 crisis in January, I believe that the pandemic will play out over four phases in the US. Phase One (Infection) ran from January through mid-March. In this period, there was no social distancing and no active management — the virus was passing […].

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Navigate a Shifting Market with Industry Insights

Optimizely

The more you know , the better able you are to navigate change and uncertainty. At Zaius, we are constantly working to make sense of the broader trends we are seeing, and to distill those insights into actionable next steps for our clients. Our goal is to help marketers take charge and feel in control of their brand, even while so much happening in the world is outside of their control.

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Improve Customer Satisfaction With Data-Driven Last-Mile Insights

lateshipment

Shipping is the most important factor in any online shopper’s decision criteria. Providing quick deliveries at the location and time of choice with a variety of payment options is a must in the modern world of online retail. Flexibility and convenience are key. When not enough delivery options are provided, a shopper may decide to shift over to a competitor who provides them.

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Conducting Customer Research Remotely: Tips, Tricks, And Resources

Forrester eCommerce

Conducting Research Remotely Has Benefits The shift to working remotely in response to the current pandemic means many organizations are having to rethink their approach to understanding customers. Luckily, conducting research remotely has long been part of business as usual for many organizations, and for good reason — it provides benefits that help make research […].

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Getting Started With A Social Media Branding Strategy

Groove

Optimizing your social media branding strategy is critical if you're trying to increase interaction and engagement among your audience. You could have tens of thousands of fans on your Facebook page, for example, but you're probably not seeing an increase in ROI if no one is interacting with your posts. The ultimate goal of any social media community is to increase consumer trust among your brand.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Enrich Your Omnichannel Campaigns with Zaius SMS

Optimizely

Did you know that worldwide, more people own a cell phone than a toothbrush? In the United States alone, over 300 million people are cell phone owners, 81% of whom have smartphones. With native messaging apps enabled on cell phones, our shoppers are opening up new communication channels and many are inviting brands to engage with them. And we can’t turn our back on that invitation; it would be a huge missed opportunity.

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What Is Amazon DSP And How Does It Work? (Case Study)

My Wife Quit Her Job

Right now, there are many ways to advertise your products directly on the Amazon platform. But how do you reach customers who aren’t shopping on Amazon? How can you advertise to customers who aren’t necessarily searching for your products? This is where Amazon DSP comes in. Right now there are over 5 million sellers on Amazon. And all of these sellers are fighting for limited eyeballs (~200 million shoppers/month) on the Amazon marketplace.

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What The CEO Of Every CPG Brand Needs To Do Tomorrow

Forrester eCommerce

The single biggest transformation in the retail industry in the last decade has been the emergence of third-party marketplaces (often online bazaars subject to few restrictions) where sellers and buyers meet. Some sellers on online marketplaces, however, traffic in the business of outright fake products. Others may procure merchandise through legitimate channels but engage in […].

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7 Easy Steps To Master the Art of Newsletter Signup

BigCommerce

Email marketing is alive and well in 2020.

Arts 310
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The Best B2B Ecommerce Platform for 2020

Ecommerce Platforms

Ecommerce is bigger today than ever. While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. According to Statista, the B2B eCommerce market worldwide is worth $12.2 trillion (as of 2019). That’s more than 6 times the value of B2C ecommerce. The question for today’s ambitious entrepreneurs, is how can you take advantage of this growing marketplace?

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Hope and Fear

Steve Dennis

It’s hard to imagine a time filled with more fear and less certainty. Our daily routines are now anything but. Markets are in turmoil and job losses are mounting. Some of the businesses and organizations we love edge ever closer to the precipice and there is a growing realization that many will not recover. Millions legitimately wonder how they will pay for the very basics of everyday living.

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COVID-19: Leading airlines display compassion, resilience, and good old business sense.

Forrester eCommerce

Airlines have a major role to play in the global fight against the COVID-19 pandemic because they are part and fabric of this interconnected world, carrying people and cargo.

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COVID-19 Agency Partner Discounts

BigCommerce

Here are a few offers from our BigCommerce agency partners.

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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The Best Website Builder for Small Business in 2020

Ecommerce Platforms

Are you on the hunt for the best website builder for small business? Or perhaps you're after a high-quality platform to create a mobile-friendly site? Either way, you're in the right place because we're going to list and explore some of our favorite website builders for small business owners. Does that sound good to you? Fab. Let's delve straight into this review!

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A Slightly Better Version of Mediocre

Steve Dennis

The following is excerpted from my forthcoming book Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption , which will be published by LifeTree Media on April 14th. There is nothing inherently wrong with the concept of continuous improvement. We all understand that when we seek to improve something, we have to start where we are.

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COVID-19: It is time to give nothing less than your best.

Forrester eCommerce

As with every other major crisis facing the world, whether a global war or a pandemic, humanity prevails through unity, empathy, responsibility and leadership. Tactical and momentary actions alone will not be enough because we have to be prepared for a sustained period of strife. Governments and private sector organizations have a shared responsibility to […].

Other 359
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MakeWebBetter Stands Strong For Its Customers Amidst Corona Effect

MakeWebBetter

The Coronavirus is spreading like a wildfire and every community is under its threat. This pandemic has gone so vast in such a short period that almost every country is worried now for its people. It will be wrong to gauge the Corona effect as minor since the prevailing news contributes to the counts of […]. The post MakeWebBetter Stands Strong For Its Customers Amidst Corona Effect appeared first on MakeWebBetter.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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How To Migrate BigCommerce to WooCommerce With Cart2Cart

Ecommerce Platforms

Here’s a rather interesting fact about the BigCommerce to WooCommerce migration procedure. While the whole process might not be as difficult as you think, it might also not be as simple as it sounds. Whichever way you look at it, the BigCommerce to WooCommerce data migration process involves many variables and technical considerations, which ultimately influence the overall health of your online business one way or another.

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[Infographic] COVID-19 in Q1: The Impacts of Coronavirus on Ecommerce

ROI Revolution

Every week of Q1 2020 has been jam-packed with news. The initial impacts of the coronavirus have started to take shape in the past few weeks, but there are surely more to come. We’ve broken down the most noteworthy events from this quarter into health news and ecommerce news. Scroll to see how the coronavirus has progressed through the world, and how it has impacted ecommerce.

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The State Of Remote Work During COVID-19: An Update On Forrester’s Research

Forrester eCommerce

Remote Work Is Having Its Moment Over the past couple of weeks, I’ve fielded dozens of inquiries from companies across the globe that are transitioning their workforces from the office into the home. For many, this is a new, difficult, and scary transition, one in which the stakes are high. As I and many of […].

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Curbside Enthusiasm: Retailers Adapt In A Time Of Crisis

Steve Dennis

Confronted with the escalating coronavirus crisis—and the shockingly dramatic sales declines many brands are experiencing—companies need to re-think their ways of doing business. In some cases, these new efforts are in direct response to the specific challenges posed by the global pandemic. As just one less radical example, some stores are shortening their hours to give their operations teams time to sanitize and restock shelves while at the same time creating special shopping windows for thei

Retail 124
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Excel inventory management techniques - 7 basic tips & free template

TradeGecko

Inventory management is the operational backbone of any business with a product to sell. If you are just starting out with a small number of products without many variants, Microsoft Excel is a good tool for beginners to create an inventory list template.

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What is Squarespace? Everything You Need to Know

Ecommerce Platforms

You don’t need to be a professional website designer to have heard of a tool like Squarespace before. Everyone from influencers looking to develop a bigger online presence, to ecommerce store owners have discussed the pros and cons of a solution like Squarespace in the past. However, there are very few resources out there that cover all of the essentials about what this service does, and how it’s beneficial to your business.

eCommerce 104
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Quick Resource Guide To Help Organizations Scale Healthcare Support During COVID-19

Forrester eCommerce

Forrester has curated a list of companies that are delivering virtual care services and support for health insurers, healthcare providers, employers, and consumers during the COVID-19 pandemic. While some vendors initially offered temporary discounts or free services, many have discontinued these practices. From self-triage to virtual care, these services allow healthcare organizations (HCOs) to screen […].

Consumer 339
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Omnisend’s Shopify Flow Connector: Unleash More of Your Omnichannel Marketing

Omnisend

Time is money, and in today’s fast-moving ecommerce world digital marketers seemingly have less time and more than ever to do. Omnisend has always been focused on helping our customers grow by providing them with powerful omnichannel marketing tools, allowing them to easily, and quickly, execute their marketing strategy — saving them time and money.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt