Retail TouchPoints

SEPTEMBER 16, 2024

It’s natural to expect forecasts at a conference with a name that’s a homophone of “future,” and WGSN President and CEO Carla Buzasi delivered at the FUTR North America event in New York City on Sept. 5. Discussing what will be motivating consumers two years from now, Buzasi called 2026 “the year of redirection,” predicting that people will be looking for coping mechanisms to deal with what she termed “the great exhaustion,” a lingering hangover from COVID-19, political division and culture wars

Consumer 278

Consumer Fulfillment Events Technology 278

Groove

SEPTEMBER 17, 2024

Getting caught up in the complexities of paid ads can be frustrating and time consuming. That's why our team is here to help. From Google Shopping ads to social media advertising, Groove is here to help you increase ROI and improve overall conversion with these ppc tips. eCommerce PPC: 8 Tips If you want to improve your paid media conversion rate, follow these 8 eCommerce PPC tips convert searchers into customers: Know your demand curve Show ads at the right time Select long-tail keywords Build

PPC 195

PPC eCommerce Mobile Mobile eCommerce 195

Groove

SEPTEMBER 19, 2024

There's a lot that goes into running a successful eCommerce store, and many store owners eventually find themselves needing a little help. With a full-service eCommerce agency, you get a one-stop shop that provides all of the services you need to build your online store and start attracting customers. However, it's essential to choose the right eCommerce agency, as not all of them are created equally.

eCommerce 195

eCommerce Marketing B2B PPC 195

RetailDive

SEPTEMBER 16, 2024

Personalization doesn’t end on the website or app. Customers are looking for personalized assistance from in-store associates and customer service agents as well, an Incisiv and Talkdesk study found.

Customer 131

Customer 131

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B2C

My Wife Quit Her Job

SEPTEMBER 17, 2024

Today, Toni and I are stepping away from business as usual to bring you something different. We’re taking you behind the scenes for an unfiltered look at the changes we’re making in the business we run together. In this deep dive, we’ll reveal what’s really been happening, why we felt it was time to shake things up, and what these changes mean for the future of our business— and possibly even yours!

Blog 296

Blog 296

Forrester eCommerce

SEPTEMBER 17, 2024

Wealth management firms must still balance the innovation AI offers with the oversight and governance expected from regulators. As AI continues make inroads in wealth management, it’s important for firms to use explainable AI tools that provide trust, transparency, and explainability to “black box” AI systems.

Management 446

Management Financial Services 446

Retail TouchPoints

SEPTEMBER 19, 2024

Coachtopia , the Coach sub-brand dedicated to circularity in fashion, has partnered with resale marketplace Poshmark and digital ID technology Eon to simplify the resale process of its upcycled products. Coachtopia items are already equipped with an embedded NFC-powered digital passport from Eon, and this new partnership will allow consumers to resell those items on Poshmark with the click of a button.

Fashion 300

Fashion Consumer Events Technology 300

Fastr

SEPTEMBER 20, 2024

In the lightning-fast world of ecommerce, where trends change faster than a TikTok challenge, speed and flexibility aren't just buzzwords – they're survival skills. Yet, many ecommerce teams are still trapped in the digital equivalent of the Stone Age, shackled by slow, developer-dependent processes when it comes to updating their sites. If you're looking for the poster child of these outdated practices, look no further than the infamous code freeze.

eCommerce 147

eCommerce Games 147

Forrester eCommerce

SEPTEMBER 18, 2024

Get an early read on UK and US consumers' thinking about 2024 end of year holiday shopping - and watch for more research and holiday prep advice in the coming weeks.

Consumer 434

Consumer Customer Experience Management Customer 434

RetailDive

SEPTEMBER 19, 2024

Retailers are investing in digital marketing to reach the younger generation as the group turns to generative AI and influencer recommendations for gift ideas.

Gifts 130

Gifts Recommendation Marketing Retail 130

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Retail TouchPoints

SEPTEMBER 17, 2024

Customers will now be able to earn Stitch Fix credit for “gently worn” apparel items they give back to the brand via ThredUp ’s Resale-as-a-Service (RaaS) functionality. Shoppers can visit this page to generate a prepaid shipping label and send their apparel, shoes and accessories to ThredUp, earning Stitch Fix credit for any items that sell. “At Stitch Fix, our mission is to help people discover the styles they will love that fit perfectly so they always look and feel their best,” said Debbie W

Shipping Labels 290

Shipping Labels Customer Merchant Services Accessories 290

lateshipment

SEPTEMBER 19, 2024

A report indicates that 90% of Fortune 500 businesses use 3PLs to handle their logistics and supply chain operations. The primary role of a 3PL provider is allowing their customers, i.e., primarily e-commerce and B2B businesses to scale without needing to invest in additional warehousing or labor. This includes warehousing, picking and packing, shipping, etc, Recently, there has been an increase in the herculean responsibility of the post-purchase phase (dealing with high customer expectations

Shipping Costs 130

Shipping Costs eCommerce Merchant Services Customer Retention 130

Forrester eCommerce

SEPTEMBER 18, 2024

With all the buzz around OpenAI’s project “Strawberry,” I was eager to try out OpenAI’s o1 preview when it launched. At first, it felt like an incremental update. The more I explored, the more I realized this model is a significant step forward and a preview of what is to come.

Technology 312

Technology 312

Practical eCommerce

SEPTEMBER 20, 2024

Software engineer Jacob Posel explains how AI can streamline operational processes and enhance creativity. The post The Best Use of AI for Business appeared first on Practical Ecommerce.

Operations 129

Operations eCommerce 129

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Retail TouchPoints

SEPTEMBER 17, 2024

The National Retail Federation (NRF) and events organizer Comexposium , which collaborated on the inaugural NRF Big Show Asia Pacific in June 2024, will rebrand Paris Retail Week as NRF 2025: Retail’s Big Show Europe. The trade show and educational event will be held Sept. 16-18, 2025 at the Paris Porte de Versailles Pavilion. NRF has participated in Paris Retail Week, which Comexposium has been running for more than a decade, for several years.

Workshop 289

Workshop Retail Events Management 289

RetailDive

SEPTEMBER 20, 2024

This year won’t likely reach 2023’s record-breaking numbers, with over a third of consumers buying seasonal items at discounters.

Consumer 128

Consumer 128

Forrester eCommerce

SEPTEMBER 16, 2024

Looking for ways to improve your fraud management capabilities? Learn six key ways generative AI can help in this preview of a session at our upcoming Security & Risk Summit in Baltimore December 9-11.

Management 312

Management Improvements 312

Practical eCommerce

SEPTEMBER 15, 2024

Google provides additional info on every organic search result behind the three dots to its right. The post Google’s ‘About this result’ Explained appeared first on Practical Ecommerce.

eCommerce 130

eCommerce SEO 130

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

Retail TouchPoints

SEPTEMBER 20, 2024

Nike has tapped Elliott Hill, a long-time veteran of the company who retired in 2020, as its new President and CEO, effective Oct. 14, 2024. Hill will replace John Donahoe, who is retiring but will remain as an advisor through Jan. 31, 2025 to smooth the transition. Elliott Hill “I am excited to welcome Elliott back to Nike,” said Mark Parker, Executive Chairman of Nike, Inc. in a statement.

Apparel 279

Apparel Consumer Operations Marketing 279

RetailDive

SEPTEMBER 19, 2024

Elliott Hill, who served as president of consumer and marketplace before retiring in 2020, will rejoin the sportswear giant in the top spot, while John Donahoe retires.

Consumer 128

Consumer 128

Forrester eCommerce

SEPTEMBER 19, 2024

Let me tell you about my recent podiatrist appointment. No, not the medical bit (which is boring), but the podiatrist’s use of generative AI. Like me, he’s not the youngest, but his enthusiasm for the solution he’s using was palpable.

Technology 307

Technology Customer 307

Practical eCommerce

SEPTEMBER 17, 2024

Artificial intelligence has supercharged WordPress plugins for all forms of launching, managing, and fine-tuning a website. The post 15 AI WordPress Plugins for SEO, Content, Code, More appeared first on Practical Ecommerce.

SEO 128

SEO eCommerce Management 128

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Retail TouchPoints

SEPTEMBER 20, 2024

As the holiday season approaches, retailers have a significant opportunity to enhance and showcase their retail media network (RMN) offerings. By highlighting their platforms’ unique value and advantages and providing a white-glove support model, retailers can instill confidence in consumer packaged goods companies (CPGs), leading to more sign-ups and securing valuable media dollars.

Retail 278

Retail Workshop Social Media Omnichannel 278

RetailDive

SEPTEMBER 18, 2024

The iconic housewares brand, famous for its direct-sales parties, has been slow to adapt to e-commerce and omnichannel retail.

eCommerce 128

eCommerce Omnichannel Retail 128

Forrester eCommerce

SEPTEMBER 16, 2024

As AI continues to evolve at a breakneck pace, it’s tempting to throw out the rulebook and embrace the latest thing. But when it comes to process management, striking a balance between innovation and reliability is wise. Traditional tools like DPA, RPA, and document automation have been workhorses for decades, streamlining operations and saving time.

Management 307

Management Document Operations Customer 307

Salsify

SEPTEMBER 19, 2024

Figuring out where to spend your hard-earned cash isn’t just about crunching numbers — it’s an art form. This is where strategic budget allocation comes into play.

Channel 126

Channel Arts eCommerce 126

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail TouchPoints

SEPTEMBER 18, 2024

Streaming TV platform Roku has introduced Roku Ads Manager, a self-service solution for purchasing CTV advertising. The new solution enables Shopify merchants to launch shoppable ads that allow consumers to check out onscreen using their Roku remote. “We’re expanding our partnership with Roku to leverage Shopify’s Checkout and unlock a new self-serve sales channel for Shopify merchants to reach more customers with shoppable ads,” said Mani Fazeli, VP of Product at Shopify in a statement.

Shopify 279

Shopify Merchant Services Management Channel 279

RetailDive

SEPTEMBER 16, 2024

The retailer also teased a holiday assortment that's 50% larger than last year and includes "thousands" of low-cost items.

Retail 124

Retail 124

Forrester eCommerce

SEPTEMBER 16, 2024

European B2B marketers are charting their course through a multifaceted and shifting terrain. Confronted with fluctuating economic climates, inefficiencies in processes, data management hurdles and recruitment challenges, these decision-makers are tasked with driving customer-obsessed growth through both enhanced efficiency and a strong emphasis on innovation to stay ahead in the game.

B2B 300

B2B Games Management Marketing 300

RetailWire

SEPTEMBER 20, 2024

Delta Air Lines is concerned about the growing problem in the Middle East.

Travel 119

Travel 119

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail