Salsify

DECEMBER 15, 2022

2022 has been another banner year for ecommerce.

eCommerce 115

eCommerce 115

Retail TouchPoints

DECEMBER 14, 2022

Ever visited a retail customer service desk looking for a specific item and been told “The system says there are three in stock, but if they aren’t on the shelf, we don’t know where they are.”? Most shoppers have been in this frustrating position at least once (and most retailers, daily). While virtually every retailer uses inventory management software, they still suffer from stockouts, and often find that physical inventory counts don’t match what the software is reporting.

Retail 290

Retail Automotive Technology Fulfillment 290

Wiser

DECEMBER 12, 2022

If you work in the retail industry, you’ve likely heard of or encountered a MAP policy. Online shopping has exponentially increased the ease with which consumers can find products and compare prices between different retailers, so MAP has become a crucial aspect of product selling for many manufacturers. MAP policies can also help set an expectation for the price of certain products across the market, which is helpful for smaller businesses that are looking to sell products based on value

Shipping Costs 147

Shipping Costs Retail Shipping Recommendation 147

Ecommerce Platforms

DECEMBER 15, 2022

After months of testing, we have chosen the safest, quickest and simplest to use solutions for you to craft a robust dropshipping store in minutes. You'll be able to start selling within a few hours – with no programming or web development experience necessary. Best of luck! Latest update: December 2022. If you subscribe to a service from a link on this page, Reeves and Sons Limited may earn a commission.

eCommerce Platforms 104

eCommerce Platforms Drop Ship eCommerce Shopify 104

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Retail TouchPoints

DECEMBER 15, 2022

OMG! Walmart customers have a new way to shop — by text message. The retailer’s new Text to Shop capability launched Dec. 14, 2022, and is available for free on iOS and Android devices. . Once a customer enrolls, they are given a QR code that launches a text chat with Walmart on their phone. From there a customer simply texts the items they need. The retailer’s full product selection is available through the service, including items at their local store and from Walmart.com.

Customer 306

Customer Retail Customer Experience Mobile 306

Forrester eCommerce

DECEMBER 12, 2022

Happy holidays from the DevOps Theme Team! Our merry band of Forrester analysts covering enterprise architecture, infrastructure, application development, application security, and technology strategy meets periodically to share research, debate trends, and dive into breaking news. What are a few of the trends and themes that have caught our attention this year?

Technology 363

Technology Operations Management 363

Ecommerce Platforms

DECEMBER 13, 2022

Wix is one of Australia's easiest-to-use and most popular website builders. In fact, in 2021, the platform had over 200 million users worldwide, making it a go-to place for millions of entrepreneurs starting their online businesses, blogs, and stores. Within hours, Australian merchants can have a beautiful online store up and running. Interested? If so, this article is for you.

Shipping Costs 203

Shipping Costs Merchant Services Payment Services Payments 203

Retail TouchPoints

DECEMBER 16, 2022

Lowe’s has unveiled a new solution, developed in its Innovation Labs division, designed to combat retail theft in way that is invisible to customers through the use of RFID chips and the blockchain. Called Project Unlock , the new technology combines low-cost RFID chips and IoT sensors to activate power tools at the point of purchase while also creating a secure, publicly accessible and anonymized record of legitimate purchases on the blockchain.

Retail 355

Retail Point of Sale POS Technology 355

Forrester eCommerce

DECEMBER 12, 2022

In 2022, everything was the same but completely different. The roller coaster ride from 2021 continued into 2022, with new and unexpected twists and turns. Inflation cut off the flow of cash into sales technology companies, driving focus back to the fundamentals that established businesses rely on. After working with these companies for the last […].

Technology 354

Technology Operations Customer 354

Bryan Eisenberg

DECEMBER 11, 2022

Every company has to make choices when it comes to how it markets and sells and, in some cases, who it is and what it sells. In an e-mail exchange, Tom Grimes, a great and brilliant friend, shared with me what he’s thinking about in terms of business choices. Based on his list, here’s my own list of many of the high-level choices businesses typically make every day.

Shipping Costs 202

Shipping Costs Customer Experience Clothing Marketing 202

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Ecommerce Platforms

DECEMBER 15, 2022

TikTok statistics offer an interesting insight into the meteoric rise of the platform. TikTok has quickly emerged as one of the most popular apps of all time in the social media space. Almost without warning, this social sensation captured the hearts and minds of a generation, by allowing them to share videos quickly and easily with their peers. Though the channel has experienced some controversy throughout the years, being banned in various countries, and threatened with banning elsewhere, this

Social Media 197

Social Media Download Channel Marketing 197

Retail TouchPoints

DECEMBER 16, 2022

Amazon Web Services (AWS) , Meta , Microsoft and mapping and location solution TomTom are the founding members of a new collaborative effort to develop a set of shared, open and interoperable map data in order “to create a living digital record of the physical world.”. Some might argue that record already exists in the form of Google Maps , but that is largely the point of the new initiative — to take control of this important tool (used by billions of businesses and consumers every day for a mu

Technology 345

Technology Games Mobile Management 345

Forrester eCommerce

DECEMBER 16, 2022

Forrester has analyzed the Q3 2022 earnings announcements of a basket of leading public companies that provide technology services, including Accenture, Capgemini, Cognizant, EPAM, IBM Consulting, Infosys, TCS, and Thoughtworks. These announcements provide insights and valuable implications from which all technology executives can benefit. Here are some of the key points we heard and inferred: […].

Technology 195

Technology Customer 195

FastSpring

DECEMBER 16, 2022

Finding the right tools to streamline your sales processes can be key to running a more successful and profitable sales operation. One popular solution for managing and automating parts of the sales process is by using CPQ (Configure, Price, Quote) Software. However, what is a CPQ and what are its primary benefits? And most importantly, does your business need it?

Payment Services 142

Payment Services Operations Payments Subscription 142

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Ecommerce Platforms

DECEMBER 12, 2022

As you probably already know, your web hosting provider plays a crucial role in maintaining your website’s stability, speed, and cybersecurity. But with so many hosting solutions, it’s hard to know where to get the best deal. ScalaHosting is one such cloud hosting company aimed at businesses, individuals, and developers alike. It offers various hosting packages, from prices as low as $6.95 a month, inclusive of a wide range of features and a team of experts behind them.

Live Chat 197

Live Chat Management Magento WooCommerce 197

Retail TouchPoints

DECEMBER 16, 2022

It’s hard to turn a profit in ecommerce, and for a long time that didn’t matter. But as ecommerce has become a more prominent contributor to retailers’ bottom lines, and the cost of doing business online gets more expensive (think rising shipping costs and increasing returns), the mere existence of an ecommerce operation is no longer enough — retailers now have to find a way to make money online.

eCommerce 321

eCommerce Shipping Costs Merchant Services Customer Experience 321

Forrester eCommerce

DECEMBER 14, 2022

(Part one in a two-part series) Effective and actionable key/strategic account plans are an elusive quest for many sales organizations. Throughout my 30-year sales career, I’ve pursued this quest as both a rep and a sales leader. Still, it remains one of the more challenging sales issues I’ve faced. The good news is that help […].

Technology 195

Technology Operations 195

Liveintent

DECEMBER 13, 2022

Since Google first announced it would deprecate third-party cookies in Chrome back in January 2020, the industry has been busy finding new ways to solve for identity, addressability, and attribution in preparation for a cookieless world. However, since then, Google has delayed deprecation twice. Some may find themselves frustrated by the continual hold up, but the delay presents an opportunity for brands of all sizes to better prepare themselves for the tremendous disruption ahead.

Marketing 118

Marketing Information Channel Presentation 118

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eCommerce

Ecommerce Platforms

DECEMBER 14, 2022

Suppose you've already researched dropshipping and how to get started with it. In that case, you'll likely know it's one of the cheapest, quickest, and easiest ways to launch your own online store because you don't have to store, manufacture, or ship your inventory. But that doesn’t mean that dropshipping doesn’t come with challenges. Most notably: Sourcing and evaluating products.

Shipping Costs 197

Shipping Costs Merchant Services Fulfillment Shopify 197

Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers. Not too long ago, Wish was the top shopping app in the world , but eventually the very thing that helped it grow so large so quickly — shockingly cheap products — was also what caused it to lose favor with shoppers: when thos

Shipping Costs 306

Shipping Costs Shipping Fashion Fulfillment 306

Forrester eCommerce

DECEMBER 14, 2022

(Part 1 of a two-part series) In the recently published Forrester Landscape report, we define B2B sales intelligence as: Solutions that offer data, insights, and data management services to optimize sales efficiency and effectiveness. Companies use sales intelligence vendors to augment and enhance sales data about markets, accounts, prospects, buying groups, and contacts.

B2B 195

B2B Management Marketing Technology 195

365 Retail

DECEMBER 15, 2022

Primark, the international fashion retailer, has today opened its first store in Romania at ParkLake Shopping Centre, Bucharest. With an investment of over €10 million in the new store and hundreds of jobs created in the local economy, the opening marks an important milestone for Primark as the retailer enters its 15 th international market. . The much-anticipated flagship store is part of Primark’s ambitious growth plans in Central and Eastern Europe (CEE), where the brand already has stores

Clothing 120

Clothing Fashion Marketing Technology 120

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. In fact, with the right app countless ecommerce companies can set up subscriptions for virtually any kind of product or service, boosting their chances of regular, recurring revenue.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

Retail TouchPoints

DECEMBER 15, 2022

Casey’s General Stores has personalized the shopper journey for its more than 5.5 million rewards loyalty members via more than 1 billion marketing messages in 2022. The convenience retailer and pizza chain’s partnership with Salesforce helped it consolidate fragmented technologies and automate its personalization strategy, allowing Casey’s to send 200 million personalized communications every month with messaging tailored to each customer’s purchasing history.

Mobile 297

Mobile Arts Customer Loyalty Customer Data 297

Forrester eCommerce

DECEMBER 14, 2022

The security analytics platform market is moving faster than it has in years, as demonstrated by these Wave results. Though Splunk still has a tight grip on the segment, competitors are finding opportunities to loosen its hold by addressing continued dissatisfaction with outdated pricing models. Hyperscalers like Microsoft are establishing themselves as top competitors through […].

Marketing 195

Marketing Customer 195

Liveintent

DECEMBER 13, 2022

Tech, retail, and streaming giants alike are serious about advertising. While these businesses aren’t traditional publishers, they’ve identified a tremendous opportunity in their audience and rich troves of first-party data and are charging full steam ahead. Retail media, in particular, has boomed and shows no signs of slowing down. Twenty-five percent of retailers are generating more than $100 million in revenue from their media networks.

Presentation 114

Presentation eCommerce Technology Retail 114

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

Ecommerce Platforms

DECEMBER 12, 2022

The best AI logo maker can be a phenomenal tool for today’s business leaders, and entrepreneurs. Designed to reduce the headaches, stress, and expense associated with creating a visual brand identity, these tools have a range of phenomenal benefits. With an AI logo maker, you don’t need to spend hundreds or thousands of dollars on hiring a graphic designer to create a unique mark for your business.

Social Media 104

Social Media Download Shopify Presentation 104

Retail TouchPoints

DECEMBER 16, 2022

Retail sales fell 0.6% in November 2022 compared to the previous month, though they were up 6.5% from November 2021, according to Commerce Department data. The decline occurred despite muted inflation of just 0.1% , according to the Bureau of Labor Statistics’ Consumer Price Index (CPI). Certain areas were hit harder than others. Department stores saw a 2.9% decline, furniture and home furnishings stores reported a 2.6% decrease and building materials and garden centers fell 2.5%.

Food and Beverages 290

Food and Beverages Home Furnishings Department Stores Retail 290

Forrester eCommerce

DECEMBER 14, 2022

The sophisticated B2B marketers and advertisers I talk to are always striving to achieve some form of omnichannel reach with closed-loop reporting to refine target audiences at scale with a small number of vendors — no easy task, even with good audience technology. The Beginning Of A New Era: Audience As A Strategy Audiences have […].

B2B 195

B2B Omnichannel Technology Marketing 195

RetailDive

DECEMBER 16, 2022

Consumers are spending, but they are keen on getting deals, and retailers are slashing prices as the holiday season winds down.

Retail 142

Retail Consumer 142

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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