BigCommerce

MARCH 8, 2022

If there’s one silver lining about living in an era of wild uncertainty, it’s the surge in digital innovations, including…

eCommerce 387

eCommerce BigCommerce 387

Retail TouchPoints

MARCH 7, 2022

With industries around the world showing interest in the metaverse, retail leaders are facing the exciting opportunity to follow suit and provide customers with the ease of online shopping without compromising the benefits of the physical experience. For example, Forever 21 is getting involved by collaborating with the popular online game Roblox, allowing users to customize virtual fashion stores using Forever 21 products and then purchase the physical equivalents on their website.

Retail 358

Retail Department Stores Games Accessories 358

Retalon

MARCH 7, 2022

Written by Mark Krupnik, CEO at Retalon. Read the original article published on Forbes here. Mark Krupnik, PhD, is one of the world’s top experts in advanced analytics & AI for retailers. He is the founder and CEO at Retalon. Store closures? You might think, “That has nothing to do with us. We can’t die. We are too big; our brand is iconic,” and so on.

Retail 41

Retail Article Other 41

Forrester eCommerce

MARCH 10, 2022

B2B buyers are making decisions on behalf of their employer and must constantly balance not only the risk factors of their organization and the functions they represent but also their own professional risk factors. New Forrester research illustrates how complex this decision-making process can be and shows how risk avoidance and defensive decision-making often dominate […].

B2B 370

B2B Customer Marketing 370

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Recommendation

lateshipment

MARCH 9, 2022

Shipping delays are inevitable even with the most efficient carriers. And when they happen, they tend to drive your customers away. That’s not all! The worst part about them is the harsh fact that you do not have control over such events and often feel helpless when they happen. Worry not! Dealing with shipping delays is no rocket science but first, we’ll bust a few delay-related myths along the way to make it easier for you.

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Shipping Costs Shipping eCommerce Customer Retention 246

Retail TouchPoints

MARCH 9, 2022

It’s no secret that malls are struggling for relevancy. Once the “it” hangout spot for elderly mall walkers and teenyboppers alike, many malls have been left in the dust by rapid shifts in the way consumers live, work and shop. In mid-2021 Moody’s Analytics predicted that of the roughly 1,000 or so traditional malls left in the U.S., 20% would close or go through a “major repurposing” in the very near future, and other analysts have predicted closure rates closer to 30%.

Department Stores 326

Department Stores Order Fulfillment Presentation Consumer 326

Forrester eCommerce

MARCH 9, 2022

Far from a short-term talent crunch, the so-called “great resignation” has been 10 long years in the making. If you respond to it with short-term measures, you will miss the underlying drivers of today’s talent problems and leave yourself struggling to manage the future of work. In my new report, Unpacking The Hype About The […].

Management 370

Management 370

Groove

MARCH 9, 2022

What is an eCommerce Framework? The definition of the term eCommerce Framework is often confused with that of programming language. The programming language that all websites are created in is referred to as HTML, which is a worldwide protocol for displaying content on the internet. These eCommerce frameworks differ from programming languages in that they are the platform that sits above the base-level HTML.

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Payment Services Merchant Services Shipping Costs eCommerce 195

Retail TouchPoints

MARCH 9, 2022

Lululemon has kicked off its first footwear collection after more than 20 years of focusing on athleisurewear. Starting with the introduction of women’s styles on March 22, Lululemon will introduce the first design, named Blissfeel, a running shoe with foam cushion technology, in North America, China and the UK. The shoe will launch in 10 colors. “Footwear is the natural next step for us to expand and apply our long history of innovation in fit, feel and performance, and it represents an exciti

Apparel 306

Apparel Technology Retail 306

My Wife Quit Her Job

MARCH 9, 2022

Today I’m really happy to have Saba Yazdani on the show. Saba is a student in my Create A Profitable Online Store Course. She has been in the class since 2015 and she runs a 6 figure store selling solar lights over at SunShareSolar.com.au. Saba is in Australia, does not sell on Amazon, and she’s going to teach us how she grew her store to 6 figures.

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Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Forrester eCommerce

MARCH 7, 2022

Forrester predicts that in 2022, one in 10 experienced security pros will exit the industry. This brain drain is the result of a few dynamics colliding: poor financial and advancement incentives; general stress and burnout impacting security teams; and cybersecurity’s dirty little secret, workplace toxicity! And cybersecurity isn’t immune to the hidden epidemic impacting women’s ability […].

Management 370

Management 370

Groove

MARCH 11, 2022

The Basics of B2B Marketing. All eCommerce businesses must have a digital presence in order to sell online. From an optimized B2B eCommerce website to paid advertising, SEO and more, there are a ton of ways to streamline your strategy and convert leads into paying customers. However, this blog is bringing B2B marketing back to the basics. Keep on reading to uncover four strategies that lay the foundation for your marketing strategy. 1.

B2B 150

B2B Merchant Services Marketing PPC 150

Retail TouchPoints

MARCH 11, 2022

Peloton is trialing a new pricing system and has expanded its senior leadership. The changes were introduced one month after new CEO and President Barry McCarthy took over to lead the company following a difficult 2021. The company’s shares are down more than 80% over the last 12 months and fell 3.91% on March 10, closing at $22.61. On March 11, Peloton introduced a new pricing model for its workout equipment and on-demand classes as a new offering named One Peloton Club, under which customers w

Supplies 306

Supplies Subscription Operations Technology 306

My Wife Quit Her Job

MARCH 8, 2022

Even though Shopify is widely regarded as a top ecommerce platform and a leader in the space, they do not control the majority of the market. In fact, there are many Shopify competitors that have significantly more users and Shopify barely cracks the top 5 in terms of worldwide popularity. According to Statista, here are the top Shopify competitors worldwide.

Shopify 156

Shopify eCommerce Platforms eCommerce Marketing 156

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

B2C

Forrester eCommerce

MARCH 7, 2022

Forrester continues to cover the increasing collision of brands and politics. We’ve even predicted that, in 2022, 10 big brands will step in where governments fail to act. But the situation in Ukraine is different than other (past or present) issues on which companies have taken action. It’s not caught up in the current culture […].

Consumer 370

Consumer Presentation Other B2C 370

Wiser

MARCH 8, 2022

Keeping your field teams invested is one of the most beneficial things you can do for your brand. After all, your reps on the ground do spend the most time interacting with buyers and retailers. Building a lasting relationship with these employees and ensuring they feel connected to their company can raise morale and retention rates, increase customer satisfaction, and even boost overall company sales.

Management 148

Management Information Customer Recommendation 148

Retail TouchPoints

MARCH 9, 2022

Disruptions to the supply chain, shifts in customer behavior, and even unexpected weather events are impacting retail sales across ecommerce and brick-and-mortar — changing where, when, how and why customers purchase. It’s those retailers that can most quickly and accurately react to these turbulent market forces and behaviors that are creating the most innovative and positive customer experiences.

Retail 301

Retail Customer Data Customer Experience Social Media 301

RetailDive

MARCH 10, 2022

Shoppers can click a "View Shop" button on merchants' profiles and browse up to 50 products on the platform.

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Advertisement

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Forrester eCommerce

MARCH 9, 2022

Between February 28 and March 3, the leading global telecoms and networking event, Mobile World Congress (MWC), took place in Barcelona. The event was hosted as a hybrid event. It attracted about half the attendees that it saw before the pandemic struck, namely 60,000 attendees. The event organizers reduced the floor space accordingly. Nevertheless, there […].

Mobile 363

Mobile Events Technology Operations 363

Salsify

MARCH 9, 2022

Salsify launches a brand and retailer road map for successfully navigating the continually shifting commerce landscape. Salsify published a new report today, “ Breaking Down the Barriers to Winning Commerce ,” that examines the challenges brands and retailers face when building successful omnichannel shopping experiences.

Download 136

Download Omnichannel Retail 136

Retail TouchPoints

MARCH 8, 2022

Whether they’re shopping for clothes, toys, books, furniture or electronics, consumers shopping for baby items can easily be overwhelmed by the volume of information available — especially online. For more than a decade, Babylist has helped make researching, registering and buying items more seamless, thanks largely to its robust content strategy. Now, as its users rely more on digital channels and content to make buying decisions, Babylist is reaching a new frontier of engagement with its Cribs

Social Media 293

Social Media Leisure Consumer Toys 293

RetailDive

MARCH 9, 2022

As it adds perks, the retailer is giving its free-delivery subscription to associates, in part so they can sell it to customers based on experience.

Subscription 132

Subscription Customer Retail 132

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Marketing

Forrester eCommerce

MARCH 11, 2022

Why do CMOs continue to embrace sourcing metrics when they provide such limited insight?

Marketing 195

Marketing B2B Operations 195

lateshipment

MARCH 11, 2022

The world is increasingly looking to adopt eco-friendly options in our day-to-day lives. The shift towards eco-consciousness and sustainability is now the expected benchmark for businesses world wide. And we can see brands across the globe prime themselves to this shift. Multiple corporations are taking up sustainability projects as a passion project to get in the goodbooks of their customers.

eCommerce 130

eCommerce Shipping Costs Shipping Marketing 130

Retail TouchPoints

MARCH 7, 2022

At its virtual Investor Day March 7, Kohl’s outlined its strategy to drive growth and “become the retailer of choice for the active and casual lifestyle,” with plans to add more small-format stores, continued expansion of its Sephora at Kohl’s partnership and enhanced data science applications to drive personalization and relevancy for both online and offline customers.

Omnichannel 293

Omnichannel Outdoor Operations eCommerce 293

FastSpring

MARCH 9, 2022

Question: What’s the most important page on a software website — other than the homepage? Answer: It’s the pricing page. How do we know? Because we have data from thousands of Saas and software websites. The path to a signup or purchase may include a variety of page views, but it almost always includes the pricing page. In this article, we’ll show you examples from a variety of SaaS pricing pages.

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Payments Subscription Payment Services Live Chat 129

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Forrester eCommerce

MARCH 11, 2022

Each year, our planet has thousands of earthquakes. Most of them are small events, but a few powerful ones change the landscape. It’s hard to know if a tremor will turn into a major earthquake. B2B sales trends are like that, too. So let’s talk about two seismic shifts disrupting sales and marketing. Shift Number […].

B2B 195

B2B Marketing Events Customer 195

RetailDive

MARCH 10, 2022

The e-commerce giant joins a host of other brands, retailers and tech companies pulling back from the country.

eCommerce 126

eCommerce Other Retail 126

Retail TouchPoints

MARCH 7, 2022

Fresh is best for premium natural pet food brand Lily’s Kitchen , and refreshing its ecommerce strategy through subscription offerings has resulted in increased sales generating recurring revenue. Partnering with technology provider Ordergroove in April 2021 shifted 10% of Lily’s Kitchen total sales to its subscription experience by June 2021, and by the end of the year, subscriptions were generating 20% of the brand’s monthly sales.

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Subscription eCommerce Platforms eCommerce Management 293

FastSpring

MARCH 10, 2022

The FastSpring product team is happy to announce the release of Paused Subscriptions , a new built-in feature to help you lower churn: This new feature enables customers to pause active subscriptions and temporarily disable billing and services. Here’s how it works: Lower churn by pausing subscriptions. Enabling the pause feature will give customers an additional option if they attempt to cancel their subscription.

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Subscription Document Customer 122

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations