Retail TouchPoints

NOVEMBER 26, 2024

Money isn’t the only thing that makes the world go ‘round. There are many reasons why consumers choose the products they buy and the brands they buy them from. Certainly, the price is high among them. However, according to the latest research from Marigold’s recently published Relationship Marketing Trends: Brand Rankings Report , there are things consumers look for beyond price that drive purchase decisions.

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Consumer Channel Social Media Mobile 284

Forrester eCommerce

NOVEMBER 25, 2024

In Forrester’s Security Survey, 2024, 56% of security decision-makers at firms that experienced an external attack indicated that the breach was the result of an application-related exploit. Why do we continue to be so bad at this!? Part of the problem is that the journey to DevSecOps is bumpy and long. But don’t give up!

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Practical eCommerce

NOVEMBER 24, 2024

Merchants are finding success with digital representations of cards for auto insurance, loyalty programs, coupons, and memberships. The post Wallet Passes Are a Mobile Marketing Channel appeared first on Practical Ecommerce.

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Channel Mobile Marketing eCommerce 94

365 Retail

NOVEMBER 25, 2024

Climate change is one of the most pressing challenges of our time, with buildings contributing nearly 40% of global carbon emissions. Scientists warn that we are approaching a tipping point where reversing global warming may no longer be possible. For organizations in the building sector, this is not just a responsibility but also an opportunity to innovate.

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Operations Management Improvements Events 52

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

TalkingRetail

NOVEMBER 25, 2024

Fresh food inflation increased fractionally in November but ambient food rises dropped from 3.1% to 2.7% year on year, according to the latest BRC NielsenIQ survey. While food prices continued to rise, non-food saw a deflation rate of 1.8%, compared with deflation of 2.

Retail 59

Retail 59

Salsify

NOVEMBER 26, 2024

Consumers aren’t consistent. What they like, what they want, and what they’re willing to purchase changes in response to social, economic, and demographic factors.

Consumer 97

Consumer eCommerce 97

365 Retail

NOVEMBER 25, 2024

Italian fine jewellery brand Atelier VM has officially opened its first UK flagship store in London’s prestigious Burlington Arcade. This marks a significant milestone for the brand, which has steadily expanded its presence in the UK since entering the market in 2018 with a dedicated counter in Liberty London. Situated in Mayfair, the 401 sq ft boutique at House 5 of Burlington Arcade offers a refined and intimate space for customers to explore Atelier VM’s handcrafted jewellery collections.

Arts 62

Arts Events Retail Other 62

Retail TouchPoints

NOVEMBER 25, 2024

If you’ve recently been to the beach, or maybe a kids’ baseball or soccer game, you’ve likely seen a Bogg Bag. Known (and loved) for its functionality, durability, and fun color and pattern combinations, the Bogg Bag has become the ultimate sidekick for many suburban moms nationwide. On Amazon alone, the bag has garnered more than 5,000 five-star reviews and was named the best beach bag and tote by Travel + Leisure and Good Morning America.

Social Media 270

Social Media Small Business Retail Sporting Goods Leisure 270

Practical eCommerce

NOVEMBER 26, 2024

Industry projections and the latest economic data point to a good holiday sales season for online retailers. The post Data Suggest Solid 2024 Holiday Sales appeared first on Practical Ecommerce.

Online Retail 90

Online Retail eCommerce Retail 90

Forrester eCommerce

NOVEMBER 26, 2024

It’s been a busy news week on the advertising technology (adtech) front. The US Department of Justice (DOJ) announced that it is requesting Google to divest of the Chrome browser as the outcome of the monopoly trial that the search giant lost earlier this year.

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Technology Other Customer 368

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

My Wife Quit Her Job

NOVEMBER 28, 2024

Today, we’re continuing on with our multi part series on how to create content to promote your business. In this episode, you’ll learn how to use social media to grow your brand. What You’ll Learn The right and wrong way to use social media The best social media platform for promotion What it takes to be successful Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

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Social Media eCommerce 156

Retail TouchPoints

NOVEMBER 27, 2024

Hopefully, most of us won’t have to deal with being homeless during our lives — however, that shouldn’t keep us from feeling empathy for those who are in this situation. Ikea has turned its empathy into action by helping drive the construction of a Small Home in San Antonio’s Towne Twin Village that is grounded in trauma-informed design and now serves as the residence for a formerly homeless person.

Information 306

Information Home Furnishings Outdoor Retail 306

FastSpring

NOVEMBER 27, 2024

In the SaaS industry, the checkout experience can make or break a sale. A seamless, localized checkout process is crucial for converting potential customers, especially in global markets. Focusing on these three key areas can help your SaaS business win more customers: Language. Payment methods. Currency display. FastSpring is a merchant of record that can help you easily grow your business internationally.

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Merchant Services Payment Services Demo Mobile Payments 128

Forrester eCommerce

NOVEMBER 27, 2024

Knowledge Management (KM) is experiencing an exciting transformation fueled by the merging of generative AI and human-centered practices.

Events 385

Events Management Information Technology 385

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

RetailDive

NOVEMBER 27, 2024

Not long ago, in stark contrast to rival Macy’s, the department store was talking about expanding its fleet. That may be about to change, analysts say.

Department Stores 126

Department Stores 126

Retail TouchPoints

NOVEMBER 27, 2024

The past year has been brutal for big retailers when it comes to cybercrime. Breaches have compromised customer records, disrupted online sales and caused network outages that impacted customer deliveries. It’s not as though these companies had no defenses. They did. The alarming reality is that hackers are adopting new methodologies to overcome traditional defensive technologies – and are succeeding.

Retail 284

Retail Technology Supplies Management 284

RetailWire

NOVEMBER 26, 2024

Warren Buffett's Berkshire Hathaway Group has purchased a huge stake in Domino's Pizza, and the investor's reasons for the purchase may be surprising.

Food and Beverages 132

Food and Beverages 132

Forrester eCommerce

NOVEMBER 29, 2024

Selecting a new marketing and sales data provider requires planning and coordination across the revenue ecosystem and revenue operations has a key role to play.

Operations 221

Operations Marketing B2B 221

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

TalkingRetail

NOVEMBER 29, 2024

Nisa’s charity, Making a Difference Locally (MADL), has launched an alternative to Black Friday to celebrate the contribution its retailers make to their communities.

Events 111

Events Retail 111

Retail TouchPoints

NOVEMBER 27, 2024

UK-based JD Sports has acquired Groupe Courir , a 323 -store sneaker retailer with locations in France, Spain, Belgium, the Netherlands, Portugal and Luxembourg. The €520 million ( $548.1 million USD) purchase price will be paid through a combination of existing cash and a drawdown of JD Sports’ revolving credit facility. The deal, first announced in May 2023, will require Courir to sell 15 stores in France and all six stores in Portugal to Snipes.

Retail 284

Retail Fashion Operations Customer 284

RetailDive

NOVEMBER 25, 2024

A recent $825 million fundraise from General Atlantic and Stripes tipped the brand into the $5 billion valuation range. Investor Jon Kossow says the company still doesn’t need the cash to fund its own operations.

Operations 111

Operations 111

Forrester eCommerce

NOVEMBER 25, 2024

Imagine trying to cook a complicated dish for the first time without a recipe, guessing at the ingredients and their proportions. This trial-and-error process is much like a B2B organization attempting to craft go to market strategies in absence of sufficient data and insights.

Marketing 221

Marketing B2B 221

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

TalkingRetail

NOVEMBER 29, 2024

Unilever has launched a new snacking format, Magnum Bonbon, to encourage new ice cream occasions, such as big nights in and the sofa snacking moment. Magnum Bonbon is available now in three flavours: White Chocolate & Cookie, Salted Caramel & Almond and Gold Caramel Billionaire.

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Presentation Retail 98

Retail TouchPoints

NOVEMBER 26, 2024

NBCUniversal and Walmart have collaborated on a series of new shoppable TV experiences and measurement capabilities for the network’s linear and streaming live sports coverage that will kick off Thanksgiving night. The partnership includes an integration with Walmart’s Connect retail media platform, which will provide advertisers with more in-depth campaign reporting.

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Games Management Marketing Customer 283

RetailDive

NOVEMBER 27, 2024

A cultural moment all but forced employers to pivot to DEI in 2020. If the retailer's decision demonstrates anything, it is how far the pendulum has swung since then.

Retail 105

Retail 105

Forrester eCommerce

NOVEMBER 29, 2024

As Q4 nears its end, companies reflect on their achievements and prepare strategies for the coming year. This reflection is critical, as Forrester’s CX Index 2024 shows: CX Index scores have dipped across the board. In this context, I urge you to remind everyone in your organization: “CX is not a project.

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Customer 195

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

RetailWire

NOVEMBER 25, 2024

On the biggest shopping day of the year, Black Friday, Jennifer Hudson and Martha Stewart will pitch Amazon special deals as part of a series of live shopping shows produced by TalkShopLive.

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Retail TouchPoints

NOVEMBER 26, 2024

True Religion has rebranded and retooled its loyalty program ahead of the holiday shopping season. Formerly known as True Fam, the expanded program (which now goes by True Rewards ) will lean into omnichannel capabilities and “can’t buy” experiences, such as the chance to collaborate with the brand’s Team True creator community. True Rewards’ tiers have been renamed and redesigned to offer shoppers more flexibility and earlier redemption milestones.

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Social Media Gifts Omnichannel Reference 283

RetailDive

NOVEMBER 26, 2024

Warm weather and price-conscious shoppers didn’t meaningfully dent the retailer’s performance — and tariffs won’t either, executives said.

Retail 110

Retail 110

Forrester eCommerce

NOVEMBER 26, 2024

It’s Autumn here in the US, and school is very much in session. Like my kids, learning has been tops on the agenda for the past several months, as I heard briefings from and interviewed clients of the top CX strategy consulting firms in the world.

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Customer Experience Customer Management 195

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail