RetailDive

NOVEMBER 26, 2022

With inflation looming, consumers waited until the shopping event to get deals on categories like electronics and sought out financing options such as buy now, pay later.

Electronics 138

Electronics Events Consumer 138

Salsify

NOVEMBER 29, 2022

Brands and retailers that want to win over potential customers and drive increased sales need to offer more than high-quality products and services.

eCommerce 108

eCommerce Customer Retail 108

Ecommerce Platforms

NOVEMBER 28, 2022

Uscreen pricing is likely to be one of the first things you consider when you begin to assess whether the video on demand (VOD) platform is right for your business. After all, while there’s more to creating a successful webinar or streaming business than budget, the chances are you can only afford to spend so much on hosting and producing your content each month.

Payments 104

Payments Payment Services Subscription Webinar 104

Retail TouchPoints

DECEMBER 1, 2022

Retailers are feeling the pinch as shoppers spend less because of the cost-of-living crisis, so now is the time to hone their marketing strategy and make sure they’re accurately measuring its effects. Latest figures from the Office for National Statistics show a 0.5% drop in spending last month, with a 1.6% decrease in food sales. But cutting marketing budgets, as suggested by the new cost-of-living tsar David Buttress, is short-sighted.

Document 300

Document Marketing Channel Retail 300

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Recommendation

My Wife Quit Her Job

NOVEMBER 26, 2022

One of the best ways to make extra money is to sell items online. But whether you want to start an online store or just get rid of a few items that are taking up space, you need to find the right platform to sell your products. To get you started, here is my list of 26 websites you can use to sell products online. The post 26 Best Websites To Sell Stuff Online appeared first on MyWifeQuitHerJob.com.

eCommerce 156

eCommerce 156

Forrester eCommerce

NOVEMBER 30, 2022

The global insurance industry will face a challenging market in 2023, with policy lapses, lower IT spending, and insurtech turbulence.

Marketing 74

Marketing Customer 74

Retail TouchPoints

DECEMBER 1, 2022

BJ’s Wholesale Club has become the latest retailer to launch a media network, offering brands a comprehensive advertising solution to connect with its members. The new program, called BJ’s Media Edge , is being launched in partnership with Microsoft’s PromoteIQ solution. “We are thrilled to collaborate with Microsoft and offer brand partners a highly effective, omnichannel approach in order to increase brand exposure to our members,” said Rachael Vegas, EVP and Chief Merchandising Office

Retail 328

Retail Social Media Omnichannel Improvements 328

My Wife Quit Her Job

NOVEMBER 28, 2022

Today I have my good friend Jeff Rose back on the show after 7 years and a lot has changed since we last spoke. His partners have changed, his strategies have changed and the content business has changed. Jeff runs the popular blog GoodFinancialCents.com, a popular YouTube Channel called Wealth Hacker that has 380K subscribers and a portfolio of other websites in the finance space.

Blog 59

Blog Channel Other 59

Forrester eCommerce

NOVEMBER 29, 2022

Twenty-seven percent of design teams plan to hire accessibility experts in the next 12 months.

Customer Experience 74

Customer Experience Management Customer 74

Omnisend

NOVEMBER 30, 2022

Reading Time: 9 minutes. The holidays are here with us and everyone is looking forward to spending quality time with their friends and family. As a business, this is a great time to reach out to your customers and wish them well. You can also use the festivities to launch an email campaign to let customers know about your offers and drive sales. It’s been established that customers spend more during the holidays than any other time of the year.

Marketing 156

Marketing Improvements Mobile Information 156

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail TouchPoints

NOVEMBER 28, 2022

While the world may have finally emerged from the grips of the COVID-19 pandemic, customers are now grappling with record 40-year inflation highs and supply chain issues that are ushering in a host of new concerns and sentiments. Customers’ expectations are rising for the brands they do business with — whether that’s in response to an order delay or a breaking societal issue.

Customer Loyalty 314

Customer Loyalty Shipping Costs Technology Supplies 314

My Wife Quit Her Job

NOVEMBER 27, 2022

Many online sellers use AliExpress to source good quality products at low prices, but the downside is that almost everyone uses AliExpress. To run a successful ecommerce business, you'll need to source products from other marketplaces. Here's a list of 26 AliExpress alternatives that provide cheap but high-quality goods. The post 26 AliExpress Alternatives For Dropshipping And Wholesale appeared first on MyWifeQuitHerJob.com.

eCommerce 296

eCommerce Other 296

Forrester eCommerce

DECEMBER 2, 2022

2023 predictions for data mesh: Clarity, challenges, more confusion, and opportunities are all just part of the journey.

Technology 354

Technology Customer 354

Omnisend

DECEMBER 1, 2022

Reading Time: 9 minutes. The New Year is just around the corner. And that makes it a great time to start sending out New Year emails to your customers to engage and convert them. So, if you’re looking for New Year email examples for inspiration, you’ve come to the right place. Whether you want to promote a new product or service or just share a celebratory message, New Year emails could help build a strong relationship with your customers.

Customer 155

Customer Customer Loyalty Other Presentation 155

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B2C

Retail TouchPoints

DECEMBER 2, 2022

Dollar General is continuing its rapid expansion into fiscal 2023 with plans for 1,050 new stores, following a successful Q3 2022 when sales rose 11.1% to $9.5 billion. The quarter, which ended Oct. 28, also saw a 6.8% increase in same-store sales driven by larger basket sizes and a small increase in traffic. “We are thankful to our team for their continued dedication to serving others, particularly in a challenging economic and operating environment,” said Jeff Owen, CEO of Dollar General in a

Operations 307

Operations Consumer Retail Other 307

Wiser

NOVEMBER 28, 2022

By the time most products reach the shelf, they have already traveled long distances, been in several shipping and transportation containers, and been handled by many different people just to make their way into the hands of the consumer. This can involve manufacturers, wholesalers, distributors, transportation, retailers, and the store-level employees who display the products on the shelf.

Food and Beverages 148

Food and Beverages Shipping Costs Travel Consumer 148

Forrester eCommerce

DECEMBER 2, 2022

The burgeoning shift to more accountable care and the high prevalence of chronic disease demands more proactive - versus reactive - care delivery models. Healthcare organizations and policy-makers recognize patient engagement improvement is a top priority to move this initiative forward. Read this blog to uncover key insights from conversations with patient engagement vendors.

Blog 195

Blog Improvements Customer Experience Customer 195

GetElastic

NOVEMBER 29, 2022

This post was originally published in July 2022 and has been updated for relevancy on Nov 29, 2022. Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Retail TouchPoints

DECEMBER 2, 2022

At approximately 3,000 square feet, Rite Aid ’s newest store is much smaller than its average 11,000- to 15,000-square-foot location, but it’s likely to have a big impact on the community of Craigsville, Va., a town of less than 1,000 people. The retailer plans to open two more small-format stores in Virginia — one in Greenville in December and another in Scottsville early in 2023.

Travel 300

Travel Retail Marketing Customer Experience 300

lateshipment

DECEMBER 2, 2022

No more talking about this year’s holiday season in the future sense. It’s already up and running. Your fellow e-commerce businesses, shipping carriers, third-party logistic partners, etc have all geared up to handle the peak season’s shipping volume without succumbing to delivery issues and negative customer experiences. But just because the times are busy doesn’t mean we run helter-skelter till the peak returns season in January.

eCommerce 130

eCommerce Shipping Costs Shipping eCommerce Platforms 130

Forrester eCommerce

DECEMBER 1, 2022

… Or, What We Should Plug Into Slack, Teams, And Other Chat Platforms Over the past decade, chat platforms have become a fixture of the workplace (yes, somehow it’s already been more than 10 years). This is due to them supporting rapid informal communication as well as their extensibility. For years, organizations have had success […].

Information 195

Information Other Operations Customer 195

RetailDive

NOVEMBER 28, 2022

In addition to the partnership, the retailer has been investing in operations and growing its Ulta shop-in-shop locations.

Operations 127

Operations Retail 127

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Marketing

Retail TouchPoints

NOVEMBER 29, 2022

Lowe’s has converted eight of its regions, covering more than half its nearly 1,800 U.S. stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023.

Supplies 297

Supplies Fulfillment Omnichannel Customer Experience 297

lateshipment

NOVEMBER 27, 2022

The Importance of an Optimized Checkout Page. While a checkout page seems trivial in the grand scheme of things, they indeed play a bigger role than expected when it comes to helping you boost conversions. Wondering how? Consider this scenario: a customer walks into a brick and mortar store, picks the items they need, proceeds to the billing counter to checkout but finds the process complicated or inefficient.

eCommerce 130

eCommerce Merchant Services Shipping Costs Payment Services 130

Forrester eCommerce

DECEMBER 1, 2022

The last six months of labor headlines have been a switcheroo for anyone following the tech industry. We’ve gone from heady reports of companies competing to buy talent and onboarding hundreds of new employees every week to almost daily reports of the latest layoffs. Perhaps the greatest bubble indicator was that in 2021, there were […].

Information 195

Information Technology Customer 195

RetailDive

NOVEMBER 28, 2022

Motte, who used to be CEO of the beauty retailer’s Europe and Middle East division, starts in January.

Retail 124

Retail 124

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Retail TouchPoints

NOVEMBER 30, 2022

While statistics show that most types of property crime are decreasing, one important (and costly) sector — organized retail crime (ORC) — continues to rise across the country, according to the National Retail Federation. Retailers are actively seeking enhanced security technologies to mitigate risks and prevent theft before it happens. In-store measures like increased security presence and surveillance can be helpful, but law enforcement and security personnel should focus on preventing theft a

Technology 293

Technology Electronics Travel Events 293

Salsify

DECEMBER 1, 2022

Between the seemingly endless number of new channels and technologies, the options consumers have to engage with brands seems to expand continually — and consumers love it.

Management 120

Management Channel Technology Consumer 120

Forrester eCommerce

NOVEMBER 30, 2022

Benchmark data can support the decision-making process, but it can also mislead and bring decision-makers to the wrong conclusions. My recent report, 2022 IT And Digital Budget Benchmarks, Europe, presents relevant benchmark figures to support European technology leaders’ decisions. What To Expect From This Report European IT leaders ask plenty of questions about benchmarking.

Presentation 195

Presentation Technology Customer 195

RetailDive

NOVEMBER 30, 2022

A first of its kind for the brand, the Williamsburg, Brooklyn, destination is over 7,000 square feet and community focused.

121

121

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations