RetailDive

NOVEMBER 26, 2022

With inflation looming, consumers waited until the shopping event to get deals on categories like electronics and sought out financing options such as buy now, pay later.

Electronics 138

Electronics Events Consumer 138

Salsify

NOVEMBER 29, 2022

Brands and retailers that want to win over potential customers and drive increased sales need to offer more than high-quality products and services.

eCommerce 104

eCommerce Customer Retail 104

Ecommerce Platforms

NOVEMBER 28, 2022

Uscreen pricing is likely to be one of the first things you consider when you begin to assess whether the video on demand (VOD) platform is right for your business. After all, while there’s more to creating a successful webinar or streaming business than budget, the chances are you can only afford to spend so much on hosting and producing your content each month.

Payments 104

Payments Payment Services Subscription Webinar 104

Retail TouchPoints

DECEMBER 1, 2022

Retailers are feeling the pinch as shoppers spend less because of the cost-of-living crisis, so now is the time to hone their marketing strategy and make sure they’re accurately measuring its effects. Latest figures from the Office for National Statistics show a 0.5% drop in spending last month, with a 1.6% decrease in food sales. But cutting marketing budgets, as suggested by the new cost-of-living tsar David Buttress, is short-sighted.

Document 305

Document Marketing Channel Retail 305

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

My Wife Quit Her Job

NOVEMBER 26, 2022

One of the best ways to make extra money is to sell items online. But whether you want to start an online store or just get rid of a few items that are taking up space, you need to find the right platform to sell your products. To get you started, here is my list of 26 websites you can use to sell products online. The post 26 Best Websites To Sell Stuff Online appeared first on MyWifeQuitHerJob.com.

eCommerce 156

eCommerce 156

Forrester eCommerce

DECEMBER 2, 2022

2023 predictions for data mesh: Clarity, challenges, more confusion, and opportunities are all just part of the journey.

Technology 354

Technology Customer 354

Retail TouchPoints

DECEMBER 1, 2022

BJ’s Wholesale Club has become the latest retailer to launch a media network, offering brands a comprehensive advertising solution to connect with its members. The new program, called BJ’s Media Edge , is being launched in partnership with Microsoft’s PromoteIQ solution. “We are thrilled to collaborate with Microsoft and offer brand partners a highly effective, omnichannel approach in order to increase brand exposure to our members,” said Rachael Vegas, EVP and Chief Merchandising Office

Retail 330

Retail Social Media Omnichannel Improvements 330

My Wife Quit Her Job

NOVEMBER 27, 2022

Many online sellers use AliExpress to source good quality products at low prices, but the downside is that almost everyone uses AliExpress. To run a successful ecommerce business, you'll need to source products from other marketplaces. Here's a list of 26 AliExpress alternatives that provide cheap but high-quality goods. The post 26 AliExpress Alternatives For Dropshipping And Wholesale appeared first on MyWifeQuitHerJob.com.

eCommerce 296

eCommerce Other 296

Forrester eCommerce

DECEMBER 2, 2022

The burgeoning shift to more accountable care and the high prevalence of chronic disease demands more proactive - versus reactive - care delivery models. Healthcare organizations and policy-makers recognize patient engagement improvement is a top priority to move this initiative forward. Read this blog to uncover key insights from conversations with patient engagement vendors.

Blog 195

Blog Improvements Customer Experience Customer 195

lateshipment

DECEMBER 2, 2022

No more talking about this year’s holiday season in the future sense. It’s already up and running. Your fellow e-commerce businesses, shipping carriers, third-party logistic partners, etc have all geared up to handle the peak season’s shipping volume without succumbing to delivery issues and negative customer experiences. But just because the times are busy doesn’t mean we run helter-skelter till the peak returns season in January.

eCommerce 130

eCommerce Shipping Costs Shipping eCommerce Platforms 130

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Retail TouchPoints

NOVEMBER 28, 2022

While the world may have finally emerged from the grips of the COVID-19 pandemic, customers are now grappling with record 40-year inflation highs and supply chain issues that are ushering in a host of new concerns and sentiments. Customers’ expectations are rising for the brands they do business with — whether that’s in response to an order delay or a breaking societal issue.

Customer Loyalty 318

Customer Loyalty Shipping Costs Technology Supplies 318

Omnisend

DECEMBER 1, 2022

Reading Time: 9 minutes. The New Year is just around the corner. And that makes it a great time to start sending out New Year emails to your customers to engage and convert them. So, if you’re looking for New Year email examples for inspiration, you’ve come to the right place. Whether you want to promote a new product or service or just share a celebratory message, New Year emails could help build a strong relationship with your customers.

Customer 155

Customer Customer Loyalty Other Presentation 155

Forrester eCommerce

DECEMBER 1, 2022

… Or, What We Should Plug Into Slack, Teams, And Other Chat Platforms Over the past decade, chat platforms have become a fixture of the workplace (yes, somehow it’s already been more than 10 years). This is due to them supporting rapid informal communication as well as their extensibility. For years, organizations have had success […].

Information 195

Information Other Operations Customer 195

lateshipment

NOVEMBER 27, 2022

The Importance of an Optimized Checkout Page. While a checkout page seems trivial in the grand scheme of things, they indeed play a bigger role than expected when it comes to helping you boost conversions. Wondering how? Consider this scenario: a customer walks into a brick and mortar store, picks the items they need, proceeds to the billing counter to checkout but finds the process complicated or inefficient.

eCommerce 130

eCommerce Merchant Services Shipping Costs Payment Services 130

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Retail TouchPoints

DECEMBER 2, 2022

Dollar General is continuing its rapid expansion into fiscal 2023 with plans for 1,050 new stores, following a successful Q3 2022 when sales rose 11.1% to $9.5 billion. The quarter, which ended Oct. 28, also saw a 6.8% increase in same-store sales driven by larger basket sizes and a small increase in traffic. “We are thankful to our team for their continued dedication to serving others, particularly in a challenging economic and operating environment,” said Jeff Owen, CEO of Dollar General in a

Operations 312

Operations Consumer Retail Other 312

Wiser

NOVEMBER 28, 2022

By the time most products reach the shelf, they have already traveled long distances, been in several shipping and transportation containers, and been handled by many different people just to make their way into the hands of the consumer. This can involve manufacturers, wholesalers, distributors, transportation, retailers, and the store-level employees who display the products on the shelf.

Food and Beverages 148

Food and Beverages Shipping Costs Travel Consumer 148

Forrester eCommerce

DECEMBER 1, 2022

The last six months of labor headlines have been a switcheroo for anyone following the tech industry. We’ve gone from heady reports of companies competing to buy talent and onboarding hundreds of new employees every week to almost daily reports of the latest layoffs. Perhaps the greatest bubble indicator was that in 2021, there were […].

Information 195

Information Technology Customer 195

GetElastic

NOVEMBER 29, 2022

This post was originally published in July 2022 and has been updated for relevancy on Nov 29, 2022. Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

Retail TouchPoints

DECEMBER 2, 2022

At approximately 3,000 square feet, Rite Aid ’s newest store is much smaller than its average 11,000- to 15,000-square-foot location, but it’s likely to have a big impact on the community of Craigsville, Va., a town of less than 1,000 people. The retailer plans to open two more small-format stores in Virginia — one in Greenville in December and another in Scottsville early in 2023.

Travel 305

Travel Retail Marketing Customer Experience 305

Salsify

DECEMBER 1, 2022

Between the seemingly endless number of new channels and technologies, the options consumers have to engage with brands seems to expand continually — and consumers love it.

Management 116

Management Channel Technology Consumer 116

Forrester eCommerce

NOVEMBER 30, 2022

Benchmark data can support the decision-making process, but it can also mislead and bring decision-makers to the wrong conclusions. My recent report, 2022 IT And Digital Budget Benchmarks, Europe, presents relevant benchmark figures to support European technology leaders’ decisions. What To Expect From This Report European IT leaders ask plenty of questions about benchmarking.

Presentation 195

Presentation Technology Customer 195

Store Growers

DECEMBER 1, 2022

If you’ve worked with Google Ads, you might have come across the term Smart Bidding. This is a collection of bidding strategies that heavily use Google’s automation to find potential customers for your business. Google likes to push Smart Bidding forward as the solution to any problem, but it’s not always the best choice. So in this article, we’ll look at what exactly Smart Bidding is, and when you should use it in your campaigns.

Article 103

Article Recommendation Mobile Information 103

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail TouchPoints

NOVEMBER 29, 2022

Lowe’s has converted eight of its regions, covering more than half its nearly 1,800 U.S. stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023.

Supplies 302

Supplies Fulfillment Omnichannel Customer Experience 302

Liveintent

DECEMBER 1, 2022

Let’s face it, while the holidays can be wonderful they can also be really stressful. And if you’re busy planning campaigns to help your brand meet its 2022 revenue goals, then you’re probably more stressed than most. So, our gift to you this holiday season is guidance on making the most of your campaigns so you can glide on into the new year with as little stress as possible.

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Gifts Channel Presentation Blog 116

Forrester eCommerce

NOVEMBER 30, 2022

Have you considered buying a revenue operations and intelligence (RO&I) or sales engagement platform? If so, you’ve likely seen vendors touting the benefits of their native Salesforce capabilities. That’s a good thing, right? Most clients I’ve spoken with believe a native application is a positive feature. Vendors know this and look for any opportunity to […].

Operations 195

Operations Customer 195

Store Growers

NOVEMBER 30, 2022

Being able to target Google’s massive user base can be a recipe for success for many Shopify stores as it allows you to get more visibility for your products. The easiest way to get started with Google Ads is on Google Shopping. And that journey starts with connecting your Shopify store to Google Merchant Center. What is Google Merchant Center? Google Merchant Center is a free tool by Google that lets you manage the connection to your ecommerce platform to connect all of your products data to Go

Merchant Services 91

Merchant Services Shopify Channel Information 91

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

Retail TouchPoints

NOVEMBER 30, 2022

While statistics show that most types of property crime are decreasing, one important (and costly) sector — organized retail crime (ORC) — continues to rise across the country, according to the National Retail Federation. Retailers are actively seeking enhanced security technologies to mitigate risks and prevent theft before it happens. In-store measures like increased security presence and surveillance can be helpful, but law enforcement and security personnel should focus on preventing theft a

Technology 299

Technology Electronics Travel Events 299

RetailDive

NOVEMBER 28, 2022

Retail has greatly transformed over the last few years, as more commerce moves online and influencers play a growing role in driving product affinity.

eCommerce 116

eCommerce Retail 116

Forrester eCommerce

NOVEMBER 29, 2022

A few weeks ago, I had the opportunity to attend the Tanium Converge conference in Austin, Texas. There’s been a lot of buzz around Tanium in the industry lately, especially with the company’s recent partnership with Microsoft, its software bill of materials (SBOM) release, and continued marketing of a new term: converged endpoint management, or […].

Management 195

Management Marketing 195

eCommerce CEO

NOVEMBER 28, 2022

An ecommerce strategy is a living, changing thing, just like your company. For an ecommerce store to succeed, it needs to serve its existing customers. Read more.

eCommerce 105

eCommerce Customer 105

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail