Salsify

JANUARY 9, 2024

Check out how shoppers are using ecommerce AI tools both intentionally and inadvertently during the buying journey and how they can boost brands’ success.

eCommerce 138

eCommerce 138

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for y

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Customer Customer Retention Social Media X-cart 89

RetailDive

JANUARY 8, 2024

From economic pressures weighing on consumers to relocating stores away from malls, here’s what’s on retailers’ minds heading into the new year.

Retail 133

Retail Consumer 133

Algopix

JANUARY 10, 2024

In the dynamic landscape of e-commerce, Amazon stands as the preeminent platform for sellers aspiring to reach a global audience. The realm of selling digital products on Amazon has witnessed a surge in popularity, offering a plethora of unique opportunities alongside inevitable challenges. This comprehensive guide aims to unravel the intricacies surrounding the process – from navigating Amazon’s expansive digital products landscape to deploying effective marketing strategies, unders

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

My Wife Quit Her Job

JANUARY 8, 2024

In this episode, I’m going to give you my predictions for ecommerce and small business entrepreneurship in 2024. I’ll dive into what’s next, discuss everything from the shifting landscape of eCommerce jobs to artificial intelligence and what’s going on with China. What You’ll Learn My predictions for 2024 Ho artificial intelligence will affect business The role of China and ecommerce Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run

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eCommerce 296

RetailDive

JANUARY 10, 2024

The spread of misinformation, toxic user bases and the prevalence of bots is leading to a perceived decline in platforms, according to Gartner.

Social Media 131

Social Media Consumer 131

Salsify

JANUARY 11, 2024

Customer acquisition may be the goal of most marketing campaigns, but it's customer retention that really sets a successful brand or retailer apart.

Customer Retention 110

Customer Retention Customer eCommerce Marketing 110

Forrester eCommerce

JANUARY 9, 2024

In 2000, the hottest holiday gifts for tweens were Bratz Dolls and the Nintendo Wii. In 2023, they were 64 oz Stanley tumblers and skincare products from Sephora. My, how have the times changed. But why? It’s because of the unique impact of the creator (also known as the influencer).

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Practical eCommerce

JANUARY 10, 2024

This week's rundown includes updates involving loyalty programs, live-selling, generative AI, video players, fraudulent reviews, return shipping, and more. The post Ecommerce Product Releases: January 10, 2024 appeared first on Practical Ecommerce.

eCommerce 109

eCommerce Shipping 109

Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. For online retailers that want to stay relevant and competitive, it’s important to stay on top of the latest trends and strategies. Here are six social commerce trends you should be aware of to maximize your results and drive growth in the coming year, based on insights from Multichannel Marketing Report 2023 by DataFeedWatch, a comprehensive analysis of the global ecommerce landscape ba

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Wiser

JANUARY 8, 2024

Retail price checks, an essential aspect of retail, involve monitoring and updating the prices of goods within a store. However, with the sheer volume of products and the rapid fluctuations in market trends, this can be an overwhelming task. In the pursuit of competitive pricing and high customer satisfaction, these checks must be accurate, efficient, and consistent across all locations.

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Operations Technology Mobile Customer Experience 141

Forrester eCommerce

JANUARY 12, 2024

Providers and users of connected products in the EU, or services related to such products, take note: The EU Data Act is now in force. The clock on the transition period started ticking on January 11, 2023, and you need to be prepared.

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Automotive Customer 466

Algopix

JANUARY 7, 2024

In the highly competitive landscape of e-commerce, brands are constantly seeking ways to stand out and connect with their target audience. One powerful tool that Amazon provides to sellers is A+ Content, a feature that goes beyond the traditional product listings. This blog post explores the significance of Amazon A+ Content, how it can be harnessed to elevate brand recognition and drive increased sales, and outlines the eligibility criteria and restrictions for creating this enhanced content.

eCommerce 111

eCommerce eCommerce Marketing Information Presentation 111

Retail TouchPoints

JANUARY 12, 2024

Coachtopia , the circular fashion sub-brand of Coach, has launched a new documentary web series designed to educate consumers about the impact of fashion’s growing waste problem and how the budding brand is tackling it head-on. The Road to Circularity , hosted by sustainable fashion advocate and Coachtopia community member Aditi Mayer, brings consumers behind the scenes of the brand.

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Fashion Channel Consumer Operations 312

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

RetailWire

JANUARY 8, 2024

Are you someone who enjoys adventure and wouldn't mind touring the country in one of America's most iconic vehicles? If yes, you might be one of the people Oscar Mayer is seeking.

Food and Beverages 119

Food and Beverages 119

Forrester eCommerce

JANUARY 11, 2024

Some news you expect, some you don’t. I’ll be honest — I didn’t expect this and would have bet against the idea if someone told me about it yesterday. HPE is acquiring Juniper Networks. I’ve had a couple days to process it, and during that time, I had an epiphany.

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Customer 293

Practical eCommerce

JANUARY 11, 2024

Autocomplete suggestions are based on search volume and thus helpful for keyword research. The post 6 Handy SEO Autocomplete Tools appeared first on Practical Ecommerce.

SEO 122

SEO eCommerce 122

Retail TouchPoints

JANUARY 10, 2024

Lowe’s has launched a new loyalty program for “DIYers” that will sit alongside its existing MVP loyalty program for home improvement professionals. The new MyLowe’s Rewards program will offer do-it-yourself customers exclusive savings on items they need for their homes and allow them to earn rewards toward future purchases. “Lowe’s has been serving DIY customers for more than 100 years, and now we’re rewarding their longtime loyalty by offering even more value when then they shop wit

Workshop 312

Workshop Gifts Shipping Improvements 312

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

RetailDive

JANUARY 10, 2024

Jamie Salter also says Shein makes “a lot more than $30 billion” and hinted that the brand licensing firm could IPO in the next 18 months.

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Forrester eCommerce

JANUARY 10, 2024

Organizations that are advanced in their digital measurement practices track their performance through: digitally-sourced revenues, digitally-impacted costs, digitally-enhanced operations, and digitally-satisfied customers. To help our clients do just that, we’ve created a digital measurement framework and customized it to specific industry sectors.

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Banking Operations Management Customer 273

Practical eCommerce

JANUARY 9, 2024

New tools are crazy advanced, mimicking a user's speech, voice, and lip movements. The post AI Is Transforming Online Video appeared first on Practical Ecommerce.

eCommerce 124

eCommerce 124

Retail TouchPoints

JANUARY 10, 2024

There’s been a lot of talk recently about retailers reporting lower-than-expected earnings due to inventory shrinkage. What does this mean exactly? According to the Corporate Finance Institute , “Inventory shrinkage occurs when the number of products in stock are fewer than those recorded on the inventory list. The discrepancy may occur due to clerical errors, goods being damaged or lost, or theft from the point of purchase from a supplier to the point of sale.

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Shipping Costs Food and Beverages Retail Supplies 310

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Algopix

JANUARY 9, 2024

In the dynamic and competitive realm of e-commerce, particularly on Amazon, the ability to effectively optimize product listings is a crucial skill for sellers. With millions of products vying for attention, standing out and maximizing conversions is essential. One potent strategy to achieve this is through the systematic use of A/B testing. In this extensive guide, we will explore the ins and outs of Amazon A/B testing, covering its significance, implementation processes, and best practices to

Shipping Costs 97

Shipping Costs eCommerce Information Shipping 97

Forrester eCommerce

JANUARY 10, 2024

Every year we at Forrester put our heads together and look at what trends we are seeing, what our data and forecasts are telling us, what we are hearing in inquiries and interviews and gaze into the metaphorical crystal ball to try and give some advice on what to expect in the coming year.

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Customer Experience Customer 273

Practical eCommerce

JANUARY 7, 2024

Does increased spend on Google Ads produce more revenue? Here's a framework to help decide. The post How to Forecast PPC Costs and Revenue appeared first on Practical Ecommerce.

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PPC eCommerce 112

Retail TouchPoints

JANUARY 10, 2024

Amazon has debuted a new service called Health Condition Programs aimed at helping people more easily discover and enroll in digital health benefits and programs that are available through their employer or insurance plan to manage chronic conditions, but that they may not be aware of. Citing the Bureau of Labor Statistics , Amazon noted that employees regularly leave nearly 30% of their total compensation on the table in the form of unused benefits, and pointed to additional research that sho

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

FastSpring

JANUARY 9, 2024

As part of an initiative to make our documentation more user friendly and insightful than ever, we at FastSpring have taken the initial steps to refine our documentation. This marks just the beginning of our journey, and we acknowledge that excellence is an ongoing pursuit. We are actively refining our developer documentation to ensure it is not just informative but comprehensive, equipping you with the tools you need to seamlessly resolve issues.

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Document Merchant Services Demo Improvements 97

Forrester eCommerce

JANUARY 9, 2024

2024 promises a better tech spend outlook for the US — Forrester forecasts that US tech spend will grow 5.5% in 2024, up from 4.5% in 2023.

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Information Technology 300

365 Retail

JANUARY 12, 2024

2023 stands as a year of significant achievement for Gloucester Quays , an urban outlet located in the South West. The outlet, under the management of Peel L&P , has reported record levels of leasing activity, accompanied by a notable increase in both footfall and sales. This growth trajectory has been influenced in part by the introduction of several high-profile international brands.

Food and Beverages 109

Food and Beverages Leisure Events Retail 109

Retail TouchPoints

JANUARY 9, 2024

CMOs are working with limited spending power, prompting a critical examination of resource allocation and a quest for cost-effective yet high-impact solutions. Gartner reveals that 71% of CMOs believe they lack sufficient budgets to fully execute on advertising strategies, and GroupM expects U.S. ad spending to increase 5.1% in 2024, lower than India, China, Germany and Brazil.

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Retail Omnichannel Channel Mobile 290

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail