BigCommerce

JUNE 14, 2022

Welcome to The Make it Big Podcast, a bi-weekly audio series about all things ecommerce by BigCommerce.

BigCommerce 320

BigCommerce eCommerce 320

Salsify

JUNE 16, 2022

You might feel like your social media accounts are stalking you.

Social Media 145

Social Media eCommerce 145

My Wife Quit Her Job

JUNE 16, 2022

If you’re looking to make a quick buck on a limited budget, reselling on Amazon might be the right business model for you. You can start selling on Amazon part-time while keeping your day job and then transition to a full time seller once your business gains traction. The best part about reselling on Amazon is that you can run your business from the comforts of home.

Marketing 296

Marketing 296

Forrester eCommerce

JUNE 17, 2022

I know that CMOs are busy — I mean, really busy. The scope of the CMO role continues to grow, customers are more demanding than ever, and marketing operates under constant disruption driven by factors beyond your control. Practically speaking, there are only so many hours in a day, so it stands to reason that […].

Management 370

Management Operations Marketing Customer 370

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

BigCommerce

JUNE 16, 2022

Needless to say, ecommerce is an industry of endless change.

eCommerce 419

eCommerce Mobile BigCommerce 419

Retail TouchPoints

JUNE 13, 2022

Editor’s Note: Be sure to check out Part 1 of this series focusing on evolving consumer perceptions of the metaverse. If the first quarter of this year was consumed with existential questioning — What exactly is the metaverse? Do we need to be a part of it? — Q2 appears to be the moment of action, when companies that answered “yes” to the second question have started to make their moves.

Games 342

Games Fashion Arts Jewelry 342

Forrester eCommerce

JUNE 13, 2022

In the Age of the Customer, brands understand they need to place the customer at the center of everything they do. Voice of the customer programs aim at better engaging with customers, in what should be a meaningful dialog. But customers don’t rely only on those to share their experience. They use their preferred channel […].

Customer 368

Customer Channel Customer Experience 368

BigCommerce

JUNE 16, 2022

You’ve created a brilliant product, launched your ecommerce business and developed a solid customer base — and now you’re looking…

eCommerce 392

eCommerce Customer BigCommerce 392

Retail TouchPoints

JUNE 16, 2022

Supermercados ECONO , a retailer with 64 grocery stores in Puerto Rico, is upgrading its current ecommerce platform, ECONO ToGo, with technology from Local Express. ECONO will utilize the tech upgrade to provide its shoppers with exceptional service. The Local Express platform includes a “drop and play” marketing content management module that can facilitate retailers’ ability to quickly incorporate retail media marketing into ecommerce platforms.

eCommerce Platforms 331

eCommerce Platforms eCommerce Operations Technology 331

Ecommerce Platforms

JUNE 13, 2022

Sometimes it feels like Shopify store owners have to wear a hundred different hats. At times, you have to be a salesperson; at other points, an SEO specialist, but to get things up and running, you need to be a web designer. Your store design is vitally important to the success of your online business, as it it's is one of the most powerful tools in your belt to stand out from the crowd and deliver a branded, unique user experience.

Web Design 208

Web Design Shopify Merchant Services Live Chat 208

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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

Forrester eCommerce

JUNE 13, 2022

As technology executives embark on their journey in development and delivery modernization, they should have a comprehensive understanding of challenges, trends, and critical decisions in the industry.

Technology 363

Technology Operations 363

BigCommerce

JUNE 16, 2022

While many ecommerce brands focus the majority of their attention on the purchase funnel and optimizing for conversion, a key…

eCommerce 326

eCommerce BigCommerce Customer 326

Retail TouchPoints

JUNE 16, 2022

One of the biggest challenges in providing healthcare mirrors the oft-repeated mantra behind retail success: offering the right product, in the right place, at the right time. For medical care, just substitute “medical professional” for “product,” and it becomes clear why the “medtail” combination has become such a strong trend. “If you think about healthcare and you think about retail, there’s a great opportunity for them to come together to improve health outcomes for people right in their com

Improvements 325

Improvements Retail Information Other 325

Groove

JUNE 16, 2022

What is a Modernized eCommerce Platform? Traditional eCommerce platforms are typically hosted on-premise. SaaS platforms differentiate from that model by hosting content remotely on behalf of eCommerce merchants (think BigCommerce or Shopify). On-premise platforms require a physical server that hosts and maintains a platform (think Magento). Though on-premise hosting has historically been the most common eCommerce deployment method, SaaS is the modernized solution that we encourage all merchants

eCommerce Platforms 195

eCommerce Platforms Merchant Services Shipping Costs eCommerce 195

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

Retail

Forrester eCommerce

JUNE 13, 2022

We guide B2C digital leaders toward new horizons of success with Forrester Decisions for Digital Business & Strategy. Learn how.

B2C 363

B2C Customer Experience Management Customer 363

BigCommerce

JUNE 15, 2022

Summertime is here, and what better way to kick off the season than by celebrating the great outdoors?

Outdoor 294

Outdoor BigCommerce Retail Events 294

Retail TouchPoints

JUNE 17, 2022

Walmart and Roku have announced a new partnership “to make TV streaming the next ecommerce shopping destination.” The new deal will push the boundaries of the burgeoning realm of “TV commerce” by allowing customers to shop and buy products from ads on the Roku streaming service, with Walmart serving as the exclusive retailer for the transactions. Viewers will be able to press “OK” on their remote when they see a product they like in a shoppable ad and proceed to checkout on their TV.

Payments 320

Payments Payment Services Subscription eCommerce 320

Groove

JUNE 15, 2022

The new way of purchasing goods and services is through Mobile Payments whether you are shopping online or in-store. As millions of users start to use mobile payments each year, it is projected that 4.8 billion people will be completing transactions through mobile payments by 2025. The United States has seen the largest growth from 29% of users using mobile payments in 2019 to 43% in 2021.

Mobile Payments 195

Mobile Payments Payment Services Mobile eCommerce 195

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

Shopify

Forrester eCommerce

JUNE 14, 2022

It's customer marketing’s job to track and report on value to the business. You might not have received a lot of guidance from leadership on this, especially if your organization isn’t mature in its approach to postsale engagement. Begin by understanding what matters to the company.

Customer 359

Customer Customer Loyalty Customer Experience B2B 359

Ecommerce Platforms

JUNE 15, 2022

Product returns are often a nightmare for ecommerce merchants. They represent a potentially dissatisfied customer, additional costs, and a loss of revenue that you had already presumed in your pocket. On top of this, they're often a hassle as presenting a smooth returns and refund procedure is usually far from easy. However, it’s impossible to opt out of returns.

Merchant Services 192

Merchant Services Shipping Costs Shopify Shipping 192

Retail TouchPoints

JUNE 16, 2022

Internet of Things (IoT) technology and devices have been changing the nature of user experience for some time, as consumers gradually adopt mobile app-controlled technology like smart lighting, connected thermostats, home security systems and doorbell alerts. We expect to see that trend accelerate through 2022 and perhaps even pick up more speed in the latter half of 2023, in ways that give consumers and business users more options for connected experiences that continue to narrow the gap betwe

Mobile 312

Mobile Vend Customer Experience Technology 312

Groove

JUNE 13, 2022

Strobels Supply Inc. is an Industrial Supply Distribution and Liquid Paint Application company that was established in 1940 as a family-run business. Strobels partnered with Groove Commerce originally for a website redesign and later transitioned into paid media management. Our goal was to find solutions to increase revenue with a modest Google ads paid media budget.

Supplies 195

Supplies PPC Improvements Information 195

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Customer

Forrester eCommerce

JUNE 17, 2022

I am often asked how brands are handling issues of channel conflict with retail partners, when discussing brands’ direct to consumer (DTC) digital strategies. However, there are a few forerunners to my response: A brands DTC digital strategy is not just about direct transactional sales to consumers. All brands need a DTC digital strategy, which […].

Channel 195

Channel Consumer Retail Customer 195

My Wife Quit Her Job

JUNE 12, 2022

Order confirmation emails are often taken for granted by most ecommerce companies. But did you know that the average open rate for an order confirmation email is 60%? In fact, your order confirmation emails are the most viewed emails that you will ever send! If you include products and promotions within your order confirmation emails, you’ll find that your order confirmation emails will out perform your regular email broadcasts by over 8x!

eCommerce 156

eCommerce Customer Marketing 156

Retail TouchPoints

JUNE 15, 2022

Microsoft it is reportedly testing out a new retail marketplace in the U.S. on its Bing search engine, according to multiple news outlets. Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase.

Merchant Services 306

Merchant Services Payment Services eCommerce Shopify 306

Wiser

JUNE 14, 2022

Once products leave the manufacturer and make their way out into the world, it becomes a lot more difficult for brands to keep track of exactly how those products are being handled. No matter how many planograms you create, or ground-breaking display ideas you have, your products can’t succeed without compliance from retailers at the store level.

Management 147

Management Information Improvements Retail 147

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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

B2C

Forrester eCommerce

JUNE 16, 2022

By virtue of ever-increasing spending by enterprise customers, the cloud hyperscalers have been elevated to strategic partners of the first rank. This has forced many changes for enterprises and their global systems integrator (GSI) partners. Hyperscalers not only have earned a seat at the table but have gained significant influence on the behavior of their […].

Customer 195

Customer Operations 195

Salsify

JUNE 14, 2022

Typically speaking, in nearly every context, keeping one’s head attached is seen as a smart move. And losing it? Well. That’s almost never good.

eCommerce 147

eCommerce 147

Retail TouchPoints

JUNE 14, 2022

Luxury platform FARFETCH will accept cryptocurrency payments for all purchases on the FARFETCH Marketplace, with plans to expand to FARFETCH Private Clients in the coming months and to all customers in the U.S., UK and Europe by late 2022. FARFETCH conducted a successful cryptocurrency test at its Browns retail locations and select Off-White flagships in March 2022 using the global cryptocurrency platform Lunu , which provides both POS terminals for in-store transactions and an online widget.

Payment Services 305

Payment Services Cryptocurrencies Other POS 305

RetailDive

JUNE 17, 2022

The research firm found that up to $2.6 trillion of that value could be in e-commerce.

eCommerce 141

eCommerce 141

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics