Sat.May 30, 2020 - Fri.Jun 05, 2020

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From shipments to cash flow, pandemic uncertainty makes reopening harder

RetailDive

Nobody really knows how to forecast the next phase of the COVID-19 crisis without precedent. Getting it wrong could wreak havoc on retailers' operations.

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Do Channel Vendors Need Public Relations Anymore?

Forrester eCommerce

The communications industry is facing a perfect storm of converging forces, from COVID-19 to the rise of influencer marketing and even AI. At Forrester, we research around 10,000 global technology vendors that utilize indirect sales and often get asked about the value of PR in the channel. A trend that is affecting many channel leaders […].

Channel 536
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Research: Brits expect their level of online shopping to increase over the next six months

Retail Technology Review

New research (1) from JGOO, the next generation leader in digital commerce, reveals that over the next six months 35% of UK adults expect the level of their online shopping to increase compared to 18% who anticipate it will fall.

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Shopify Blog – Should I Use WordPress For My Shopify Or BigCommerce Blog?

My Wife Quit Her Job

This post will teach you how to start a Shopify blog and answer the age old debate on whether you should use Shopify’s native blogging platform versus a WordPress blog on a subdomain. Most people do things backwards when it comes to selling and making money online. For example, the other day a reader emailed me to complain that he’d spent 3 months designing a beautiful website on Shopify but wasn’t making any sales because of a lack of traffic.

Blog 436
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Supercharge Your Ecommerce Sales Using These SMS Marketing Best Practices

BigCommerce

Ecommerce is growing faster than ever. In 2019, ecommerce generated $3.5 trillion in sales and is expected to hit $4.

eCommerce 418
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The Time Has Come

Forrester eCommerce

To our black employees, clients, friends, and the black community at large, we stand with you against the injustice and inequities brought down on you. It’s not right, it can’t persist, and we can do better. We see you, we hear you, and we stand with you.

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More Trending

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Google?s New Algorithm: Page Experience

Kissmetrics

Don’t worry… your traffic hasn’t gone down (or up) because of the Page Experience algorithm update hasn’t rolled out yet. But it will in 2021 according to Google. Due to the coronavirus, they decided to give us all a heads up on the future algorithm update and what it entails… that way you can adjust your website so your traffic doesn’t tank. So, what’s the Page Experience update and how can you prepare for it?

SEO 363
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How to Skyrocket Sales with Ecommerce Referral Marketing

BigCommerce

Referrals are nothing new to the world.

Marketing 388
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Accelerate Digital Transformation With The Right Strategic Partner

Forrester eCommerce

In March 2020, as the implications of a global shutdown of physical offices became apparent, executives responsible for digital initiatives went into overdrive. If your firm is already digitally advanced, it’s likely to be faring far better than less advanced competitors by now. But no matter where your firm is today on it’s pandemic-induced digital […].

Customer 516
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Mobile, Voice, Facial Recognition: Contactless Options Could Thrive Even Post-COVID-19

Retail TouchPoints

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini. More than two-thirds ( 69% ) of retail executives also expect enthusiasm for contactless options will continue.

Mobile 295
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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10 Best Print On Demand Companies For Custom Products In 2020

My Wife Quit Her Job

Print on demand companies (POD) are a valuable platform for entrepreneurs looking to sell customized products without worrying about order fulfillment and without spending any money. In fact, POD is the cheapest and easiest way to create products to sell online with zero upfront cost. With a print on demand company, you can instantly offer hundreds of personally customized products at the push of a button.

Customer 259
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8 Ways Dropshipping is Empowering eCommerce Business

lateshipment

Dropshipping is a profitable and effective way of doing business. The strategy ensures that there are no consumer goods in stock. The dropshipping model mostly involves retailers working with other retailers, or working with players up the hierarchy. It is up to manufacturers and wholesalers, rather than dropshippers, to ensure that customers get their goods at designated places.

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Culture Is (Still) Not About Ping-Pong Tables And Free Meals

Forrester eCommerce

It’s been more than two months since corporate America’s unexpected leap into the deep end of the remote work pool. Behind the backdrops of our endless video calls, we’ve been juggling unexpected incursions from children, pets, and other household activities. Despite the occasional drama, we’ve been largely successful at adapting to this new paradigm, answering […].

Other 467
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Retail’s New Normal: Here’s What Retailers Should Focus On As The Country Continues To Reopen

Retail TouchPoints

The COVID-19 pandemic brought into sharp focus which retailers were better prepared to weather massive market disruption and which were not. Supply chain challenges, technology gaps and dwindling cash reserves have resulted in locked-up inventory, lost sales and, in extreme cases, bankruptcies. Retailers have scrambled to ensure customers are able to get essential items as quickly as possible, using different methods to remain contact-free such as curbside pickup, social distancing while shoppin

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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5 Tips For Optimizing A Mobile Shopping Cart Design

Groove

So, you've spent a considerable amount of time shopping around on an eCommerce website and adding things to your cart. You get to the checkout only to find out you're required to create an account to continue making your purchase. Who wants to do that? Optimizing a mobile shopping cart design is a critical component in not only creating a positive user experience but also reducing shopping cart abandonment and capturing revenue. 5 Tips for a Mobile Shopping Cart Design.

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307: How To Make Life Changing Wealth And Have A Great Family Life With Steve Chou

My Wife Quit Her Job

In this episode, I share a collection of principles that I live by on how to make life changing money without sacrificing your family life. After all, your capacity to build wealth depends on your mindset, habits and your ability to balance family, health and work. Enjoy! What You’ll Learn. The collection of principles I live by on how to build life changing wealth without killing yourself.

Books 156
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Use These First Principles To Succeed With Robotic Process Automation In 2020

Forrester eCommerce

Let’s just say that one measure of the hype that surrounds any emerging technology is the amount of new (and largely superfluous) jargon that it generates. Enterprise automation market needs pragmatic advice The market for Robotic Process Automation (RPA) has been in hypergrowth for a while now. RPA, and its extension into intelligent automation (IA), […].

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Employee And Management Upskilling Must Go Beyond New Safety Protocols

Retail TouchPoints

As retailers continue to reopen their stores, employee training and empowerment are coming to the forefront. And although store managers and associates will play a crucial role in how the industry moves forward, industry experts affirm that all members of the retail enterprise — from the C-level on down — must prioritize learning and development in order to acquire the skills needed to adapt and evolve in a world affected by COVID-19.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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How SEO Increased This Client's Organic Revenue by 22%

Groove

Final Draft is the number one professional screenwriting software used by screenwriters and filmmakers around the world. The software is used by 95% of film and television productions, including production companies like Netflix, Paramount, Pixar and NBC Universal. At first, the company wanted to redesign their website and offer a better user experience, so they enlisted the help of the Groove Commerce team.

SEO 198
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The Best WooCommerce Hosting on the Market (June 2020)

Ecommerce Platforms

WooCommerce provides a hassle-free solution for setting up your eCommerce website and store. But, before diving in, you'll want to purchase the best WooCommerce hosting on the market. With the right infrastructure supporting your e-store, you'll undoubtedly lay the foundations for success. In light of that, we listed six of the best WooCommerce hosting companies.

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Will Virtual Care Stand The Test Of Time? If You’re Asking The Question, It’s Time To Catch Up

Forrester eCommerce

Virtual Care Blog Series — Part 3 Forrester made the call that 2020 would be the tipping point for virtual care adoption. The pandemic accelerated digital transformation for many healthcare organizations (HCOs) from a matter of years to a matter of months. Previous barriers to virtual care for consumers have been removed, such as lack […].

Blog 389
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Leveraging Audiovisual Technology To Create Retail Destinations That Continuously Evolve

Retail TouchPoints

According to 2018 research into retail technology adoption by AVIXA, the Audiovisual and Integrated Experience Association, 47% of retailers surveyed said they planned to increase the amount of digital signage in their stores. When we asked shoppers what they thought of the many displays, videowalls and other digital experiences popping up in retail, more than half took a utilitarian view — it helped them find products and/or learn about them — but a whopping 41% said it added to their enjoyment

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Misteaks Were Made

Steve Dennis

If we try a new tactic, it might not work. It might be too early, too late, too expensive, too small a market, you name it. We might mess up the execution or spend too much money to possibly earn a decent return. Indeed, if we build it, they (the customers) might not come. Stepping up to the plate to pursue radical innovation makes us vulnerable to criticism, indifference, maybe outright scorn.

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10 Free HubSpot Integrations For Startups Revenue Boost

MakeWebBetter

No money to buy the best tools for your startup business? Hakuna Matata! I have compiled a list of absolutely free online business tools that will help your business grow and give lots of bang for your buck. So, If you are looking to transform your idea into a startup. And you’re searching for the […]. The post 10 Free HubSpot Integrations For Startups Revenue Boost appeared first on MakeWebBetter.

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Virtual Care is A Requirement – Not A “Nice To Have”

Forrester eCommerce

Virtual Care Blog Series – Part 2 The pandemic has pushed virtual care technologies to make the leap across the chasm of adoption as even the pragmatists and conservatives have started deploying these services. Forrester made the call that 2020 would be the tipping point in virtual care adoption and the pandemic accelerated this shift […].

Blog 370
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Report: Simon Sues Gap Over Nearly $66 Million In Unpaid Rent

Retail TouchPoints

Simon Property Group is suing Gap on the grounds that the retailer has failed to pay more than $65.9 million in rent and other charges during the COVID-19 pandemic, according to CNBC. Gap stopped paying rent on its temporarily closed stores in April, a move that was expected to save approximately $155 million in monthly costs. Gap and its banners, including Banana Republic and Old Navy , operate 412 stores at Simon properties, making it one of the mall operator’s biggest in-line tenants in terms

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Gradually, Then Suddenly

Steve Dennis

“How did you go bankrupt?” Bill asked. “Two ways,” Mike said. “Gradually, then suddenly.” ERNEST HEMINGWAY , THE SUN ALSO RISES. There are plenty of times when events catch us completely by surprise. Maybe what happened was completely unpredictable. Maybe it was so improbable there was no reason for us to be the least bit concerned.

Events 144
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Spar removes 300 tonnes of plastic from own-label packaging in a year

TalkingRetail

Spar has removed nearly 300 tonnes of virgin plastic from 53 own label products, prevented more than 100 tonnes of black plastic going to landfill, and added recycling information on over 700 Spar own-label products in the past year. The symbol group has unveiled new targets for 2025, on World Environment Day today (5 June), This story continues at Spar removes 300 tonnes of plastic from own-label packaging in a year.

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Two Questions To Ask Yourself About Your COVID-19 Messaging

Forrester eCommerce

As B2B analysts, we’ve been asking ourselves whether organizations have been responding to this health crisis in a way that is truly helpful to their customers. Our upcoming report, “Messaging In The Time Of COVID-19,” which details our findings after reviewing 60 B2B websites and social accounts across 12 industries, seeks to answer that question. […].

B2B 364
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As Protests Continue, Retail CEOs Express Empathy, Opposition To Racism

Retail TouchPoints

Over the past several days, executives from diverse retail companies issued statements and social media posts to employees and customers, seeking to compassionately address the strong feelings stirred up by the death of George Floyd and racism in general. Even as their stores were being looted as many protests turned into nightly riots, retailers avoided criticizing those actions or the perpetrators.

Retail 226
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.