Sat.May 30, 2020 - Fri.Jun 05, 2020

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From shipments to cash flow, pandemic uncertainty makes reopening harder

RetailDive

Nobody really knows how to forecast the next phase of the COVID-19 crisis without precedent. Getting it wrong could wreak havoc on retailers' operations.

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Do Channel Vendors Need Public Relations Anymore?

Forrester eCommerce

The communications industry is facing a perfect storm of converging forces, from COVID-19 to the rise of influencer marketing and even AI. At Forrester, we research around 10,000 global technology vendors that utilize indirect sales and often get asked about the value of PR in the channel. A trend that is affecting many channel leaders […].

Channel 536
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Research: Brits expect their level of online shopping to increase over the next six months

Retail Technology Review

New research (1) from JGOO, the next generation leader in digital commerce, reveals that over the next six months 35% of UK adults expect the level of their online shopping to increase compared to 18% who anticipate it will fall.

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Shopify Blog – Should I Use WordPress For My Shopify Or BigCommerce Blog?

My Wife Quit Her Job

This post will teach you how to start a Shopify blog and answer the age old debate on whether you should use Shopify’s native blogging platform versus a WordPress blog on a subdomain. Most people do things backwards when it comes to selling and making money online. For example, the other day a reader emailed me to complain that he’d spent 3 months designing a beautiful website on Shopify but wasn’t making any sales because of a lack of traffic.

Blog 436
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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eCommerce Site Designs That Drive Conversion

Groove

You stumble into an elevator on a Monday morning with a much-needed cup of coffee in one hand and an umbrella and briefcase in the other hand. You mutter a grumbled greeting to your riding partner. Looking up, you realize your partner is none other than your idol. Do you tell them how much you love their work? Do you introduce yourself? Ask for an autograph?

eCommerce 364
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Accelerate Digital Transformation With The Right Strategic Partner

Forrester eCommerce

In March 2020, as the implications of a global shutdown of physical offices became apparent, executives responsible for digital initiatives went into overdrive. If your firm is already digitally advanced, it’s likely to be faring far better than less advanced competitors by now. But no matter where your firm is today on it’s pandemic-induced digital […].

Customer 516

More Trending

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Google?s New Algorithm: Page Experience

Kissmetrics

Don’t worry… your traffic hasn’t gone down (or up) because of the Page Experience algorithm update hasn’t rolled out yet. But it will in 2021 according to Google. Due to the coronavirus, they decided to give us all a heads up on the future algorithm update and what it entails… that way you can adjust your website so your traffic doesn’t tank. So, what’s the Page Experience update and how can you prepare for it?

SEO 363
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Mobile, Voice, Facial Recognition: Contactless Options Could Thrive Even Post-COVID-19

Retail TouchPoints

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini. More than two-thirds ( 69% ) of retail executives also expect enthusiasm for contactless options will continue.

Mobile 295
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Culture Is (Still) Not About Ping-Pong Tables And Free Meals

Forrester eCommerce

It’s been more than two months since corporate America’s unexpected leap into the deep end of the remote work pool. Behind the backdrops of our endless video calls, we’ve been juggling unexpected incursions from children, pets, and other household activities. Despite the occasional drama, we’ve been largely successful at adapting to this new paradigm, answering […].

Other 467
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5 Tips For Optimizing A Mobile Shopping Cart Design

Groove

So, you've spent a considerable amount of time shopping around on an eCommerce website and adding things to your cart. You get to the checkout only to find out you're required to create an account to continue making your purchase. Who wants to do that? Optimizing a mobile shopping cart design is a critical component in not only creating a positive user experience but also reducing shopping cart abandonment and capturing revenue. 5 Tips for a Mobile Shopping Cart Design.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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8 Ways Dropshipping is Empowering eCommerce Business

lateshipment

Dropshipping is a profitable and effective way of doing business. The strategy ensures that there are no consumer goods in stock. The dropshipping model mostly involves retailers working with other retailers, or working with players up the hierarchy. It is up to manufacturers and wholesalers, rather than dropshippers, to ensure that customers get their goods at designated places.

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Retail’s New Normal: Here’s What Retailers Should Focus On As The Country Continues To Reopen

Retail TouchPoints

The COVID-19 pandemic brought into sharp focus which retailers were better prepared to weather massive market disruption and which were not. Supply chain challenges, technology gaps and dwindling cash reserves have resulted in locked-up inventory, lost sales and, in extreme cases, bankruptcies. Retailers have scrambled to ensure customers are able to get essential items as quickly as possible, using different methods to remain contact-free such as curbside pickup, social distancing while shoppin

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Use These First Principles To Succeed With Robotic Process Automation In 2020

Forrester eCommerce

Let’s just say that one measure of the hype that surrounds any emerging technology is the amount of new (and largely superfluous) jargon that it generates. Enterprise automation market needs pragmatic advice The market for Robotic Process Automation (RPA) has been in hypergrowth for a while now. RPA, and its extension into intelligent automation (IA), […].

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10 Best Print On Demand Companies For Custom Products In 2020

My Wife Quit Her Job

Print on demand companies (POD) are a valuable platform for entrepreneurs looking to sell customized products without worrying about order fulfillment and without spending any money. In fact, POD is the cheapest and easiest way to create products to sell online with zero upfront cost. With a print on demand company, you can instantly offer hundreds of personally customized products at the push of a button.

Customer 259
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How to Skyrocket Sales with Ecommerce Referral Marketing

BigCommerce

Referrals are nothing new to the world.

Marketing 388
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Employee And Management Upskilling Must Go Beyond New Safety Protocols

Retail TouchPoints

As retailers continue to reopen their stores, employee training and empowerment are coming to the forefront. And although store managers and associates will play a crucial role in how the industry moves forward, industry experts affirm that all members of the retail enterprise — from the C-level on down — must prioritize learning and development in order to acquire the skills needed to adapt and evolve in a world affected by COVID-19.

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Will Virtual Care Stand The Test Of Time? If You’re Asking The Question, It’s Time To Catch Up

Forrester eCommerce

Virtual Care Blog Series — Part 3 Forrester made the call that 2020 would be the tipping point for virtual care adoption. The pandemic accelerated digital transformation for many healthcare organizations (HCOs) from a matter of years to a matter of months. Previous barriers to virtual care for consumers have been removed, such as lack […].

Blog 389
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How SEO Increased This Client's Organic Revenue by 22%

Groove

Final Draft is the number one professional screenwriting software used by screenwriters and filmmakers around the world. The software is used by 95% of film and television productions, including production companies like Netflix, Paramount, Pixar and NBC Universal. At first, the company wanted to redesign their website and offer a better user experience, so they enlisted the help of the Groove Commerce team.

SEO 197
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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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307: How To Make Life Changing Wealth And Have A Great Family Life With Steve Chou

My Wife Quit Her Job

In this episode, I share a collection of principles that I live by on how to make life changing money without sacrificing your family life. After all, your capacity to build wealth depends on your mindset, habits and your ability to balance family, health and work. Enjoy! What You’ll Learn. The collection of principles I live by on how to build life changing wealth without killing yourself.

Books 156
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Leveraging Audiovisual Technology To Create Retail Destinations That Continuously Evolve

Retail TouchPoints

According to 2018 research into retail technology adoption by AVIXA, the Audiovisual and Integrated Experience Association, 47% of retailers surveyed said they planned to increase the amount of digital signage in their stores. When we asked shoppers what they thought of the many displays, videowalls and other digital experiences popping up in retail, more than half took a utilitarian view — it helped them find products and/or learn about them — but a whopping 41% said it added to their enjoyment

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Virtual Care is A Requirement – Not A “Nice To Have”

Forrester eCommerce

Virtual Care Blog Series – Part 2 The pandemic has pushed virtual care technologies to make the leap across the chasm of adoption as even the pragmatists and conservatives have started deploying these services. Forrester made the call that 2020 would be the tipping point in virtual care adoption and the pandemic accelerated this shift […].

Blog 370
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The Best WooCommerce Hosting on the Market (June 2020)

Ecommerce Platforms

WooCommerce provides a hassle-free solution for setting up your eCommerce website and store. But, before diving in, you'll want to purchase the best WooCommerce hosting on the market. With the right infrastructure supporting your e-store, you'll undoubtedly lay the foundations for success. In light of that, we listed six of the best WooCommerce hosting companies.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Misteaks Were Made

Steve Dennis

If we try a new tactic, it might not work. It might be too early, too late, too expensive, too small a market, you name it. We might mess up the execution or spend too much money to possibly earn a decent return. Indeed, if we build it, they (the customers) might not come. Stepping up to the plate to pursue radical innovation makes us vulnerable to criticism, indifference, maybe outright scorn.

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Report: Simon Sues Gap Over Nearly $66 Million In Unpaid Rent

Retail TouchPoints

Simon Property Group is suing Gap on the grounds that the retailer has failed to pay more than $65.9 million in rent and other charges during the COVID-19 pandemic, according to CNBC. Gap stopped paying rent on its temporarily closed stores in April, a move that was expected to save approximately $155 million in monthly costs. Gap and its banners, including Banana Republic and Old Navy , operate 412 stores at Simon properties, making it one of the mall operator’s biggest in-line tenants in terms

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Two Questions To Ask Yourself About Your COVID-19 Messaging

Forrester eCommerce

As B2B analysts, we’ve been asking ourselves whether organizations have been responding to this health crisis in a way that is truly helpful to their customers. Our upcoming report, “Messaging In The Time Of COVID-19,” which details our findings after reviewing 60 B2B websites and social accounts across 12 industries, seeks to answer that question. […].

B2B 364
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10 Free HubSpot Integrations For Startups Revenue Boost

MakeWebBetter

No money to buy the best tools for your startup business? Hakuna Matata! I have compiled a list of absolutely free online business tools that will help your business grow and give lots of bang for your buck. So, If you are looking to transform your idea into a startup. And you’re searching for the […]. The post 10 Free HubSpot Integrations For Startups Revenue Boost appeared first on MakeWebBetter.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Gradually, Then Suddenly

Steve Dennis

“How did you go bankrupt?” Bill asked. “Two ways,” Mike said. “Gradually, then suddenly.” ERNEST HEMINGWAY , THE SUN ALSO RISES. There are plenty of times when events catch us completely by surprise. Maybe what happened was completely unpredictable. Maybe it was so improbable there was no reason for us to be the least bit concerned.

Events 144
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As Protests Continue, Retail CEOs Express Empathy, Opposition To Racism

Retail TouchPoints

Over the past several days, executives from diverse retail companies issued statements and social media posts to employees and customers, seeking to compassionately address the strong feelings stirred up by the death of George Floyd and racism in general. Even as their stores were being looted as many protests turned into nightly riots, retailers avoided criticizing those actions or the perpetrators.

Retail 226
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Artificial Intelligence Is Dumb Without The Elasticity Quotient

Forrester eCommerce

How much has your business really changed since implementing AI? I’m not asking about lift for discrete metrics such as customer loyalty, campaign revenue, or even process optimization. Was the DNA of your enterprise altered by tweaking the edges? Of course not, because the elasticity quotient was not met. The elasticity quotient links the KPIs […].

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Red Stag Fulfillment Review: Order Fulfillment Made Easy

Ecommerce Platforms

If you’re starting an online business selling merchandise of any sort, shipping is probably at the forefront of your mind. As a newbie to the industry, you might be unsure about how you handle shipping. Or perhaps, you're an established business looking for a more scalable and convenient way to manage your shipments? Either way, our Red Stag Fulfillment review might help you find the answer.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt