RetailDive

OCTOBER 7, 2020

The coronavirus pandemic has worsened an existential crisis that deepened over the last 10 years.

Department Stores 145

Department Stores 145

SellBrite

OCTOBER 6, 2020

One in five shoppers starts their product search on Google. This makes Google second only to Amazon when it comes to product searches—and gives sellers a great opportunity. Google Shopping is the umbrella term covering the different tools and programs that Google provides to help online stores reach shoppers. But how does Google Shopping actually work?

Merchant Services 152

Merchant Services Comparison Shopping Shipping Costs Shipping 152

BigCommerce

OCTOBER 7, 2020

The internet impacts every area of our lives. We use it for socializing, entertainment, working, and research.

Customer 397

Customer eCommerce 397

Forrester eCommerce

OCTOBER 7, 2020

B2B organizations are increasingly striving to develop a value-based approach to pricing software-as-a-service and subscription offerings, assuming all customers are looking for the same value because they share a requirement for the same type of offering. But every customer has a different idea of what price is “just right.”.

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B2B Subscription Customer Management 491

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Groove

OCTOBER 6, 2020

B2B eCommerce businesses often run into problems when it comes to accurately tracking inventory and processing orders. This was the case for one of our clients, so our team created a custom integration to help the company modernize their website and upgrade the user experience. IBM iSeries Integration With BigCommerce. Curtain Call is a B2B retailer that sells dance class wear and costumes for recitals.

BigCommerce 359

BigCommerce Operations Magento B2B 359

Kissmetrics

OCTOBER 8, 2020

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Just a decade ago, conference calls were challenging to set up and manage. But today, I can click a few buttons and hop on a call with my entire team in a matter of seconds from the comfort of my home while my teammates stay safely in theirs.

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Webinar Mobile Events Recommendation 363

Forrester eCommerce

OCTOBER 7, 2020

Change will be constant in the year ahead. Learn the steps that sales operations leaders can take to put their organizations on a path to success.

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Operations 482

Groove

OCTOBER 8, 2020

With modern expectations on the rise among online shoppers, many stores must adjust their website design and development to fulfill their customers' needs. In this blog, we're sharing how we helped one client enhance their BigCommerce design and improve the overall eCommerce user experience. eCommerce User Experience: Reducing Buyer Friction. G&M Crabcakes is one of Maryland's most-trusted seafood brands.

BigCommerce 342

BigCommerce eCommerce Magento Mobile 342

Kissmetrics

OCTOBER 8, 2020

If you’ve ever led a marketing team, you know it’s easy to get overwhelmed by tasks and plans. Numerous blog posts, social media marketing campaigns , and emails crowd your pipeline. But distractions and urgent issues get in the way, and when you check the clock, several hours have passed. It happens all the time: you miss one deadline and end up missing more.

Marketing 363

Marketing Social Media Document Article 363

My Wife Quit Her Job

OCTOBER 8, 2020

Today I’m thrilled to have Alex Beller on the show. Alex is the founder of Postscript.io which is the SMS platform that I’m currently using for my ecommerce store. In just 6 short months, SMS marketing with Postscript has become one of my top 5 revenue drivers! Today, we’re going to talk about the ins and outs of SMS marketing from someone who lives and breathes it.

Marketing 296

Marketing Books eCommerce Other 296

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Forrester eCommerce

OCTOBER 8, 2020

Portfolio marketing teams can play a key role in annual planning efforts by analyzing new markets and new buyers for growth opportunities.

Marketing 435

Marketing 435

Retail TouchPoints

OCTOBER 9, 2020

Dollar General has launched the popshelf store concept — smaller locations focusing on on-trend seasonal goods, with 95% of items priced at $5 or less. The first two popshelf locations will open in Hendersonville and Clarksville, Tenn. in fall 2020. Each popshelf will occupy approximately 9,000 square feet and continually refresh merchandise across categories including health and beauty, cleaning supplies and party goods.

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Beauty and Health Supplies Consumer Customer 299

Kissmetrics

OCTOBER 5, 2020

For better or worse, technology affects communication because it is a part of our everyday lives. It impacts the way we work, entertain ourselves, and stay in touch. You might see the average elementary-aged child with their head buried in a smartphone and tempted to take a gloomy outlook on what technology has done to us. But is it all bad? From a business perspective, you could argue that technology communication is beneficial.

Technology 363

Technology Social Media Information Live Chat 363

BigCommerce

OCTOBER 9, 2020

Who would have thought that one tiny, plant-derived chemical could become one of the most sought-after ingredients in 2020?

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Forrester eCommerce

OCTOBER 8, 2020

Mental health has become the focus of the discussion when it comes to employee benefits. As an organization, whether you have remained open, or are planning for “return to work” in an office setting, or will continue to keep your workforce remote indefinitely – you need an employee mental health strategy. To set the stage: […].

Customer 367

Customer 367

Retail TouchPoints

OCTOBER 8, 2020

Staples will launch contactless returns for online purchases in more than 1,000 of its stores across the U.S. The retailer has partnered with Optoro , which will deploy its contactless Express Returns system that gives retailers access to a nationwide network of unpackaged return drop-off points. The offering allows retailers to seamlessly process their own in-store returns using a simple QR code, enabling customers to avoid lines and providing a safer experience for associates.

Customer Experience 279

Customer Experience Consumer eCommerce Technology 279

Kissmetrics

OCTOBER 5, 2020

The power of social media as a marketing and advertising channel is hard to deny. 42% of all Internet users use social networks to find more information about brands. Plus, 27% of UK and US users say they discovered new brands via social media ads this year. (It shared the top spot for brand discovery with TV ads). With this much potential, you need to know that you’re doing it right.

Social Media 363

Social Media B2B Document Information 363

lateshipment

OCTOBER 8, 2020

FedEx has announced its General Rate Increase (GRI) for 2021. As in almost every year, the average increase is 4.9%, although the increase is not uniform across all service types and parcel sizes. This article will unpack the latest rate increase, its various nuances, and what it might mean for your business in particular. According to FedEx “These rate changes enable FedEx to continue investing in service enhancement, fleet maintenance, technology innovations, and other areas to serve cus

Shipping Costs 246

Shipping Costs Shipping eCommerce Information 246

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

Forrester eCommerce

OCTOBER 9, 2020

When I was working at @stake in the early 2000s, most of my client engagements were in application security. I did a number of code reviews that actually involved people handing me stacks of paper to go through. ‘Grep’ was an important security tool. When I was involved in application penetration tests, we used a […].

Technology 347

Technology Management Customer 347

Retail TouchPoints

OCTOBER 5, 2020

Grupo Boticário was named a winner in the category of Best RFID Retail Implementation as part of the 14th annual RFID Journal Awards. The recognition is in honor of an RFID solution Grupo Boticário deployed to boost traceability and address other challenges in its supply chain. The RFID Journal Awards, which were announced last week during the RFID Journal Virtually LIVE!

Automotive 279

Automotive Retail Supplies Electronics 279

Kissmetrics

OCTOBER 3, 2020

Did you recently find out that your conversions are low compared to the industry average? If that’s the case, then you need to hire a Conversion Rate Optimization Agency that can help you fix this issue. Today we’ll go over everything you need to be aware of before hiring the right agency for your business. First of all, you should… Know Your Goals and Desired Outcomes.

eCommerce 363

eCommerce Social Media SEO Marketing 363

BigCommerce

OCTOBER 6, 2020

Once you’ve been in ecommerce for a while, you’ll know the industry’s symbiotic relationship with technology.

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eCommerce Technology eCommerce Technology 300

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Forrester eCommerce

OCTOBER 5, 2020

They say data is the new oil. They say data is the new currency. They say data is the key competitive differentiator. All true. But reality is sobering: Only 7% of firms report advanced, insights-driven practices. Respondents to the same survey claimed that less than half (49%) of all business decisions in their enterprise are […].

Information 341

Information Technology Customer 341

Retail TouchPoints

OCTOBER 9, 2020

With the COVID-19 pandemic escalating the adoption of online shopping across all categories, the home goods sector in particular has seen a notable spike in ecommerce. Even as stores begin to slowly reopen, ecommerce demand remains elevated. To take its online presence to the next level and meet shoppers’ needs in the virtual world, CITY Furniture overhauled its ecommerce approach by building its own headless platform, designed to integrate with modular partner solutions as needed.

Payments 264

Payments eCommerce Customer Home Furnishings 264

Kissmetrics

OCTOBER 6, 2020

The terms “website accessibility” and “ADA website compliance” are increasingly being bounced around in the online business world—there’s a good chance you’ve heard of it. But many people still don’t know what, exactly, ADA website compliance means—or how it can impact a business. I’ll clear up all the confusion and give you a step-by-step guide to making sure your website is ADA compliant—and explain why it matters.

SEO 362

SEO Definition Technology Operations 362

Groove

OCTOBER 6, 2020

B2B eCommerce businesses often run into problems when it comes to tracking inventory and processing orders. This was the case for one of our clients, so our team created a custom eCommerce integration to help the company modernize their website and upgrade the user experience. eCommerce Integration: Improving B2B Operations. Our client, Perform Group, is the parent company of Curtain Call , an online B2B store that sells dance class wear and costumes for recitals.

B2B 196

B2B Operations eCommerce BigCommerce 196

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

Forrester eCommerce

OCTOBER 5, 2020

This year saw a significant increase in digital activity by B2B buyers. Account-based marketing and demand marketing leaders starting to plan for 2021 have a unique opportunity as a result. Seize the moment by focusing on these six areas.

Marketing 300

Marketing B2B 300

Retail TouchPoints

OCTOBER 5, 2020

The Walmart+ loyalty program has clearly made a major splash: 11% of Americans subscribed within two weeks of its launch, according to a survey by Piplsay. This puts Walmart at more than 30 million subscribers — well below the 150 million Prime members confirmed by Amazon in Q4 2019, but undeniably massive growth in a very short time. Walmart+ may be poised to grow even further in the near future: 53% of those polled had at least heard of the program, and another 27% were considering joining soo

Shipping Costs 262

Shipping Costs Subscription Shipping Customer Loyalty 262

Kissmetrics

OCTOBER 4, 2020

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Have you ever been in your office and realized the files you need are on your home computer? Maybe you’re working remotely or meeting a client, but need to access an app from your office PC. With remote access software, you can view or access another computer from anywhere in the world.

Mobile 358

Mobile Demo Live Chat Download 358

My Wife Quit Her Job

OCTOBER 5, 2020

Once you’ve built up a sizable email list, you might be tempted to send an email blast to all of your subscribers. After all, if you’re paying an email marketing provider to store your subs, you may as well email everyone every time right? Wrong! Intuitively, you might think that sending a monolithic email blast to everyone on your list is the best way to maximize your reach.

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Marketing Customer 177

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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