Retail TouchPoints
JUNE 13, 2023
In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. Today, we’re sharing five major emerging conversion optimization trends that your online business should incorporate to meet those changing behaviors, increase your online conversion rate and boost your overall revenue.
Retail TouchPoints
JUNE 12, 2023
It’s no secret that Gen Z prefers brands with reputations that align with their own beliefs, or that modern shoppers are savvy to brands that talk the talk but don’t actually walk the walk. Developing a company that truly builds environmental, social and governance (ESG) principles into its structure is a long, difficult road, and it requires retailers to look at themselves openly and honestly before they can even begin. “ I think it starts with vulnerability ,” said Alfred Ishak, who is the Sen
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Forrester eCommerce
JUNE 15, 2023
Change fatigue is not about stamina; it’s about a lack of perceived value. Read this blog to learn the key steps to stop fatigue from creeping into your transformation journey.
GetElastic
JUNE 15, 2023
Today, online commerce is centered around driving traffic and conversions to websites. Lately, I’ve been thinking, what happens when ChatGPT-style search engines send people answers, rather than links? In recent months, both Microsoft and Google released chat-enabled, question-answering search offerings powered by generative AI. Google also recently announced a conversational integration into its Shopping Graph.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
My Wife Quit Her Job
JUNE 12, 2023
Today, I’m thrilled to have Jim Kennemer on the show. Jim and I met randomly on a panel run by Global Sources. And when we met, I knew I had to have him on the show. Jim is the founder of Cosmo Sourcing and he’s helped hundreds of clients source more than $100 million worth of products from both China and Vietnam. Production and sourcing have been slowly shifting away from China to places like Vietnam and Jim just happens to be a sourcing expert for Vietnam.
Retail TouchPoints
JUNE 16, 2023
In Shein ’s ongoing efforts to stave off the threat of rival discount shopping app Temu (which overtook Shein as the No. 1 shopping app in America in April 2023), the company is expanding its product assortment beyond fashion and has signed agreements to sell products from brands including Skechers and Lansinoh. The product expansions will be enabled by Shein’s newly launched integrated marketplace , which opens the platform to third-party sellers.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Groove
JUNE 16, 2023
With new online merchants popping up every day, you should be looking to maximize the success of your eCommerce website in every way possible. If you are, you've found the experts with over 15 years of experience in helping online merchants design, build, and grow their eCommerce websites. In today's competitive digital landscape, it's crucial to optimize your website to maximize the number of website visitors that convert into paying customers.
My Wife Quit Her Job
JUNE 15, 2023
Welcome to another Family First Friday in honor of my Wall Street Journal bestselling book, the Family First Entrepreneur. In this episode, I’ll highlight and explain the latest developments in the e-commerce industry and how they’re shaping the future of shopping. What You’ll Learn 2023 Ecommerce Trends The Rise Of Social Ecommerce The Year Of Artificial Intelligence (AI) Other Resources And Books Order My Book And Get $690 In Bonuses The post 468: Ecommerce Is Changing And Th
Retail TouchPoints
JUNE 15, 2023
I don’t usually write stories in the first person, but I was inspired by Johnny Earle, Founder of Johnny Cupcakes — a “bakery” that doesn’t sell real food — to bend the rules of journalism just a bit. One of the big takeaways from his keynote at the 2023 Retail Innovation Conference & Expo in Chicago was about the importance of thinking outside the box as a way to stand out from the crowd: “Don’t just check boxes; create new boxes to check.
Forrester eCommerce
JUNE 15, 2023
For those of us old enough to remember “The Jetsons” — or those of us young enough to consider the science-fantasy series from the ’60s as “retro cool” — it was always fun to watch George Jetson spend his workday pushing the single red button on his computer.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Ecommerce Platforms
JUNE 16, 2023
If you've worked with Shopify in the past, you've asked the question, “ Which Shopify apps are the best? “ After all, the Shopify App Store is packed full of useful tools for companies that want to increase sales. Whether you’re looking at a solution like Printful , Yotpo , Sumo , or something else entirely, the shopify app store comes with countless tools for business owners like you who want to drive up your conversion rate.
My Wife Quit Her Job
JUNE 16, 2023
In today's fast-paced world, online shoppers are increasingly drawn to membership programs that offer a range of benefits. One of them is Walmart Plus, a membership program offered by the retail giant. But how does Walmart Plus compare to Amazon Prime, and is it worth signing up for? Find out in this Walmart Plus review. The post Walmart Plus Benefits: Is It Worth It Versus Amazon Prime?
Retail TouchPoints
JUNE 15, 2023
A retailer’s marketing campaign is only as good as the creativity behind it, no matter how advanced the tools used to communicate it may be. This axiom is just as applicable to a modern metaverse-centered push as it is to an old-fashioned email campaign. It comes down to understanding and making the most of the medium, which Coach has taken to heart in its approach to digital innovation. “I dedicated my life making substantive experiences for people using whatever tools are available,” sai
Forrester eCommerce
JUNE 15, 2023
Change resistance can derail be best transformation roadmap. Read this blog to learn about the most common mistakes to avoid.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Wiser
JUNE 13, 2023
For businesses of all sizes, the ability to accurately track and manage pricing is essential for success. Excel spreadsheets have long been the go-to tool for this task, but as companies grow and their pricing needs become more complex, it can be difficult to keep up with changes in pricing using Excel alone. The fact is that this method can be time-consuming, and manual data entry creates more opportunities for errors.
Fastr
JUNE 15, 2023
Allison Vernerey, Zmags VP of Product Management, to Participate in CommerceNext’s Roundtable Discussion Series We are very excited to announce that Allison Vernerey, Zmags' VP of Product Management, will be participating in a roundtable discussion at CommerceNext’s Ecommerce Growth Show , June 20-21, at the New York Hilton Midtown (1335 6th Avenue) in New York City.
Retail TouchPoints
JUNE 15, 2023
Netflix has always been data-obsessed, long before that was seen as a must-have for any organization. And that focus on having a granular understanding of its customers and their behaviors has helped Netflix reshape an entire industry. According to Nikkia Reveillac, Netflix ’s Director of Consumer Insights, it’s something that any company can do with the right approach and focus.
Forrester eCommerce
JUNE 15, 2023
Read about the four categories of insights that portfolio marketers should consider when aiming to advance business outcomes, drive customer experiences, and support their organization’s growth strategy.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
Fabric
JUNE 14, 2023
With the pace of innovation in today’s digital landscape, many businesses have realized that application programming interfaces (APIs) are an effective way to enable the digital transformation of their enterprises. According to Deloitte , this has given rise to the API economy, which enables the creation of new and unique applications from a combination of APIs fueling novel and innovative business models.
Ecommerce Platforms
JUNE 15, 2023
The best POS apps for Shopify are valuable tools for omnichannel retailers. The top Shopify POS apps allow you to synchronize your ecommerce store with the point of sale tools you use in the physical world, such as cash registers and checkout systems. With the right solution, you can monitor and manage orders, inventory, credit card payments, and more both in-store, and online, in one convenient place.
Retail TouchPoints
JUNE 15, 2023
Stitch Fix has named former Macy’s Chief Customer and Digital Officer Matt Baer to the role of CEO and a member of the Board of Directors, effective June 26, 2023. Founder, interim CEO and Executive Chairperson of the Board Katrina Lake will work closely with Baer as he transitions into the role, then will continue on in her role as Executive Chairperson.
Forrester eCommerce
JUNE 15, 2023
Storage is a fundamental element of enterprise compute. Everyone’s data must go somewhere. Up until recently, mechanical spinning disk has been the default storage media for very large data needs. Flash media has steadily eaten away at the hard-disk footprint in the data center, however. Originally, flash attacked performance-oriented workloads.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Fabric
JUNE 14, 2023
With the pace of innovation in today’s digital landscape, many businesses have realized that application programming interfaces (APIs) are an effective way to enable the digital transformation of their enterprises. According to Deloitte , this has given rise to the API economy, which enables the creation of new and unique applications from a combination of APIs fueling novel and innovative business models.
Ecommerce Platforms
JUNE 15, 2023
Looking for the best Etsy apps for Shopify? We’ve scoured the Shopify app marketplace to bring you this list of the most effective and popular solutions for connecting your Shopify website with the Etsy ecosystem. With the tools below, you’ll be able to rapidly list your products on the Etsy marketplace, unlocking new sales options and revenue. All of the following apps have been approved by the Shopify app marketplace team, which means they should work seamlessly with your store, without slowin
Retail TouchPoints
JUNE 12, 2023
Parfums Christian Dior , the perfumery and cosmetics division of LVMH Group ’s Christian Dior, has debuted a live online consultation service for its beauty customers. The new offering allows customers to “try on” makeup virtually with AR while getting live advice from a Dior salesperson, using tech from virtual try-on solution Perfect Corp. and live shopping solution Bambuser.
Forrester eCommerce
JUNE 14, 2023
Industry CRM is a clear choice in economic downturns for companies that are looking to get sustainable value from their tech investments. Our data at Forrester backs this up: Industry solutions grow at a compounded annual growth rate of 13.9%, a rate faster than horizontal customer experience tech.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Fabric
JUNE 14, 2023
With the pace of innovation in today’s digital landscape, many businesses have realized that application programming interfaces (APIs) are an effective way to enable the digital transformation of their enterprises. According to Deloitte , this has given rise to the API economy, which enables the creation of new and unique applications from a combination of APIs fueling novel and innovative business models.
Ecommerce Platforms
JUNE 15, 2023
The best Ebay apps for Shopify help entrepreneurs take the omnichannel sales strategy to the next level. With these simple tools, you can synchronize orders, inventory, and fulfillment data between your Shopify store and one of the world’s largest online marketplaces. We scoured the Shopify app marketplace to find the most popular, well-rated, and effective solutions for connecting Ebay and Shopify available to business leaders today.
Retail TouchPoints
JUNE 13, 2023
Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change in the industry means that such transformations need to occur in all areas of the enterprise, from product design to planning and supply chain. This more expansive view of digital transformation has been one of the key lessons learned by Matthieu Houle, CIO of Aldo Group , during his five-plus years working up the IT ranks within the company.
Forrester eCommerce
JUNE 14, 2023
In 2023, the tech sector is seeing shrinking growth, pressure on profits, and price hikes. Understandably, there are a lot of questions around what these price changes mean, and how contract negotiations should be approached amidst this uncertainty.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
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