ROI Revolution
SEPTEMBER 20, 2022
The madness of the 2022 holiday shopping season isn’t far away – and for many shoppers, it’s already begun. Between the COVID-19 pandemic, supply chain strain, and inflation concerns, consumers have been starting their holiday shopping earlier than ever. In fact, 42% of shoppers say they plan to start buying holiday gifts earlier this year than in previous years!
BigCommerce
SEPTEMBER 22, 2022
Welcome to The Make it Big Podcast, a bi-weekly audio series about all things ecommerce by BigCommerce.
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Ecommerce Platforms
SEPTEMBER 20, 2022
As one of the most popular shipping apps for ecommerce order fulfillment, ShipStation often gets recommended for managing shipments, finding great deals from carriers, and sending tracking codes. But ShipStation isn’t for everyone, whether it’s due to the ShipStation pricing, interface, or geographical support. That’s why we put together the best ShipStation alternatives, to not only show that there’s a wide range of shipping software to choose from, but to give you an idea of which ShipStation
Retail TouchPoints
SEPTEMBER 22, 2022
Inflation and the threat of recession are defining aspects of the 2022 holiday season, but the potential bad news will do little to dampen a potentially successful — if not extraordinary — season. However, even with many of the last mile and supply chain challenges that plagued retail over the past two years largely sorted out, retailers need to refocus on preparing for uncertainty.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
My Wife Quit Her Job
SEPTEMBER 19, 2022
Most people know eBay as a place to sell used items lying around the house. But over the years, eBay has evolved into a leading online marketplace where you can resell new products or even your own private label brands. eBay is so popular that more than 3 out of 10 mobile users in the US use the eBay app. This makes eBay the ideal platform for you to start your ecommerce business.
BigCommerce
SEPTEMBER 23, 2022
Meet Carmen Marxuach, a copywriter at BigCommerce taking on a variety of promotional materials such as emails about our platform,…
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
SEPTEMBER 22, 2022
Searchspring , a search, product merchandising and personalization platform, has added Searchspring Personalized Email Recommendations to its Personalization Suite. The solution is designed to help retailers tailor their emails to make product discovery easier and extend personalization beyond their site in order to drive a superior shopping experience throughout the entire customer lifecycle.
My Wife Quit Her Job
SEPTEMBER 19, 2022
I’m going to say this upfront. This episode may blow your mind. It’s about building an email list fast, but in a way that is slightly controversial. Your first reaction is probably gonna be “Oh my goodness, is this even legal? I would never do that.” But today, Adam Robinson is going to teach us the ins and outs of acquiring email addresses in this new and innovative way.
GetElastic
SEPTEMBER 23, 2022
Has your digital merchandising team ever delayed a launch while waiting for developers to make edits and publish updates? You are not alone. Too often, IT bottlenecks slow down time to market, resulting in lost potential revenue from your merchandisers’ game-changing ideas. Elastic Path and Builder.io partnership will make that a headache of the past.
Forrester eCommerce
SEPTEMBER 23, 2022
…and I’m not sad about it. The rise of large language models, and the tools built upon them like DALL-E mini, Stable Diffusion, and others, are being touted as the heralds of a new age of capabilities in AI tools and products. On a micro scale, they are already changing my day-to-day worklife in a […].
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
SEPTEMBER 23, 2022
Keeping your warehouse operations in-house or outsourcing them to a third-party logistics (3PL) company? Each option has its benefits and disadvantages. In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers.
lateshipment
SEPTEMBER 23, 2022
As an e-commerce business owner, you do everything to delight your customers once they place an order on your website – from making sure their order is packed right, to doing your best to get it to their hands-on time. Yet brands miss out the most in terms of engagement and delivering delight when it comes to the post-purchase journey, unintentionally losing opportunities to 10x customer loyalty.
Wiser
SEPTEMBER 20, 2022
According to a study done by Salesforce , 84 percent of consumers say that customer experience is just as important as a company’s products and services. In fact, customer experience is one of the biggest factors that retailers have to consider. Happy shoppers equal more sales, and more sales means more revenue. But what exactly do shoppers need in order to have positive experiences while they’re in your stores?
Forrester eCommerce
SEPTEMBER 22, 2022
Enterprise architecture (EA) is a strategic capability for many Forrester clients. It is essential that EA in all its permutations be results-oriented, pragmatic, and practical to remain relevant. In Forrester’s Enterprise Architecture Award, we look for stories of EA excellence resulting in tangible business and customer results. The Forrester Outcome-Driven Architecture Model rests on a base of […].
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail TouchPoints
SEPTEMBER 23, 2022
According to the UN, the transportation sector accounts for approximately 25% of all carbon emissions globally, and Amazon transports a lot of goods. To combat the climate impact of all those deliveries, Amazon has teamed up with Infinium to begin powering its transportation fleet with ultra-low carbon electrofuels beginning in 2023. Infinium develops ultra-low carbon fuels that can be used to power cargo trucks, airplanes and marine freight without engine modifications.
lateshipment
SEPTEMBER 23, 2022
The holiday season encompasses the next three months in the form of Halloween by the end of next month to Christmas and New Year by the end of the year. But the most important or ‘peak’ holiday season lies between the two (in November this time) in the form of Black Friday and Cyber Monday (BFCM). Since we’ll be talking extensively about these days in this article, we’ll use the acronym BFCM hereafter.
Ecommerce Platforms
SEPTEMBER 22, 2022
Squarespace is an incredibly popular ecommerce platform, with a customer base of more than 3.8 million subscribers. Many entrepreneurs love it because it’s so easy to use, highly scalable, and their support is fantastic. There are various avenues that you can use if you want to get in touch with Squarespace customer support. In case you run into a problem, it pays to know who to connect with at Squarespace.com.
Forrester eCommerce
SEPTEMBER 21, 2022
Forrester has been a trusted go-to partner for many CIOs across the globe. CIOs have been working with Forrester on various initiatives to build a customer-obsessed organization of the future. Am excited and thrilled to be joining Forrester as a CIO analyst to carry forward this great legacy. Never were CIOs impacted with both external […].
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
Retail TouchPoints
SEPTEMBER 20, 2022
Walmart Canada is implementing an automated AI assist at all of its stores to help keep shelves stocked and enhance the customer and associate experience both in-store and online. The rollout follows a 70 -store pilot of a computer vision AI solution from Focal Systems that uses cameras to automate out-of-stock detection. The computer vision cameras are installed in busy areas throughout the store and scan shelves at pre-determined intervals, integrating with Walmart Canada’s existing inventory
RetailDive
SEPTEMBER 22, 2022
Ancora Holdings, among investors that last year forced changes to the retailer’s board, says CEO Michelle Gass “is no longer well-positioned to lead.
Ecommerce Platforms
SEPTEMBER 21, 2022
Doctors, yoga instructors, and massage therapists; what do they all have in common? They all need appointment scheduling software to run their businesses. But scheduling tools can get expensive. That’s why we put together a list of the best free appointment scheduling apps that are particularly good for smaller businesses, freelancers, contractors, and those who only require a simple online schedule to make bookings with clients and customers. .
Forrester eCommerce
SEPTEMBER 19, 2022
You want to create inclusive experiences for your customers. You have a diverse and inclusive design team and practice inclusive design. But once you create the experiences you wanted, how do you know if you succeeded in making them truly inclusive?
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail TouchPoints
SEPTEMBER 22, 2022
The past few years have had an incredible impact on in-store shopping. Many brands were forced to shut their doors and expedite online sales strategies to keep a steady revenue stream. But as we begin to get back to a sense of “normalcy,” consumers have reverted back to their traditional methods of shopping. The in-store shopping experience can never be replaced, but it does need to be improved.
Salsify
SEPTEMBER 22, 2022
Collaborations between retailers and fashion brands are becoming increasingly common — and it’s easy to see why.
RetailDive
SEPTEMBER 22, 2022
Kara Trousdale joined the beauty brand as its chief commercial officer in March and is bringing lessons from the e-commerce giant to help guide its omnichannel strategy.
Forrester eCommerce
SEPTEMBER 19, 2022
When we set out to do a Digital Experience Review™ of US and Canada government websites, my colleagues and I started by checking to see which sites were most heavily used and how they’re accessed. I can’t rightly say when the balance tipped in favor of mobile access over desktop, but we’re here now — […].
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail TouchPoints
SEPTEMBER 21, 2022
Within the heavily regulated CBD industry, it’s difficult for brands to advertise their products across the same depth and variety of channels afforded to companies in other categories. Due to compliance regulations, CBD brands have limited options when it comes to promoting and selling their products. As a result, CBD companies are generally forced to rely on their direct-to-consumer, in-store displays, and product and packaging designs — while brands outside the CBD category can leverage the p
eCommerce CEO
SEPTEMBER 22, 2022
Whether you’re just starting with your online store or you’ve been in business for years, having the right insurance is essential to protecting your company. Read more.
RetailDive
SEPTEMBER 19, 2022
With the growth of online shopping, ecommerce retailers should be turning their attention to another type of fraud with potentially far greater impact on the bottom line.
Forrester eCommerce
SEPTEMBER 22, 2022
Get seven actionable tips on how to improve your data storytelling in this preview of the upcoming Data Strategy & Insights event.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
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