BigCommerce

AUGUST 9, 2022

At the heart of the web lies one important thing that it couldn’t run without: the user.

eCommerce 382

eCommerce Web Design 382

Wiser

AUGUST 8, 2022

Retailers modify prices, costs, discounts, and more every single day. All these little pricing changes are integral if they want their eCommerce businesses to stay relevant. From a brand manufacturer perspective, however, these daily price changes can be a cause for concern. This is because price is directly correlated with brand value. Whether we as consumers acknowledge it or not, price definitely impacts our opinion of a product.

Improvements 148

Improvements Definition Consumer Marketing 148

Ecommerce Platforms

AUGUST 10, 2022

Suppose you’ve recognized you need your own website to ramp up your online presence past just a social media account. In that case, you’ll need a site builder to do this. But which one to choose? There are dozens out there, and it can be time-consuming and stressful when you don't know where to start. To help you out, we’re looking at two such platforms: Squarespace and Bluehost.

Live Chat 104

Live Chat Shipping Costs eCommerce SEO 104

Forrester eCommerce

AUGUST 11, 2022

Last spring, a ransomware attack forced Colonial Pipeline to shut down. The weeklong recovery disrupted retail gas delivery throughout the Southeastern US. The Colonial Pipeline composes only a fraction of the more than 230,000 miles of pipeline across the US carrying hazardous liquid and carbon dioxide. The incident spurred the Transportation Security Administration (TSA) to […].

Retail 74

Retail Management 74

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

BigCommerce

AUGUST 11, 2022

Prior to 2018, B-Wear Sportswear had no ecommerce presence.

BigCommerce 363

BigCommerce eCommerce Omnichannel Customer 363

Retail TouchPoints

AUGUST 9, 2022

Crate & Barrel Holdings Inc. (CBH) is digging deeper into sustainability via corporate responsibility and responsible design across its Crate & Barrel , CB2 , Crate & Kids and Hudson Grace brands. The company shared its plans for a holistic approach as multiple retail businesses, particularly in the home and interiors categories, increase their eco efforts.

Supplies 321

Supplies Improvements Customer Experience Operations 321

Forrester eCommerce

AUGUST 10, 2022

ALM Is Dead — Long Live MAD In the last 10–15 years, a lot has happened in the application development market; in my opinion, the advent of agile has been a bigger disruptor than what many might think, and still is. Many struggle to succeed with agile, especially in trying to adopt more agile, not […].

Marketing 74

Marketing Customer 74

BigCommerce

AUGUST 8, 2022

Do you know what the checkout process on your site is like?

Customer 316

Customer BigCommerce eCommerce 316

Retail TouchPoints

AUGUST 9, 2022

There are strong signs that the “Great Resignation” is still having a major impact on the U.S. job market as a whole, and on the retail and hospitality industries in particular. That’s in part because employers’ difficulty filling jobs has itself become a big factor in job dissatisfaction. According to the 2022 Job Seeker Nation Report from Employ , based on a survey of more than 1,500 workers earlier this year: 40% of workers report high levels of turnover and increased workloads at their compa

Retail 317

Retail Gifts Other Technology 317

My Wife Quit Her Job

AUGUST 7, 2022

One of the biggest challenges with running an Amazon business is figuring out an inexpensive and efficient way to ship products from Alibaba to Amazon FBA. Shipping from China to the US isn’t as easy as printing and sticking a label on a carton. You must also understand the packaging requirements, labeling, palletizing, and how to find a reliable freight forwarder.

Shipping Costs 294

Shipping Costs Shipping Shipping Products 294

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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

Forrester eCommerce

AUGUST 11, 2022

Many CMOs are turning to more frictionless marketing partner models to improve integration and deliver better consumer experiences. A recent COMvergence report for new business in the US shows that integrated agency reviews increased fourfold from 2020 to 2021. And according to Forrester’s research, nearly a third of CMOs at larger organizations intend to integrate […].

Improvements 73

Improvements Consumer Marketing B2C 73

BigCommerce

AUGUST 12, 2022

Rapid growth in ecommerce sales and digital adoption across the globe opens up a world of opportunity for businesses looking…

eCommerce 308

eCommerce BigCommerce 308

Retail TouchPoints

AUGUST 8, 2022

UNIQLO parent Fast Retailing will open its first GU retail store in the U.S. this fall with a pop-up shop in New York City’s SoHo neighborhood. The 2,900-square-foot ground floor space will be GU’s first store outside Asia and will offer a selection of on-trend clothing and accessories for men and women. Sharing its FY2023 plans in an April 2022 statement, Fast Retailing, which also owns fashion brand Theory , noted that it was inspired by the strength of the North American market.

Marketing 317

Marketing Fashion Arts Accessories 317

Ecommerce Platforms

AUGUST 9, 2022

There’s one main reason to change languages on Shopify: your customers speak a different language than what’s offered by default. That default language is English, so you may find that your shoppers mainly speak German, French, or Chinese, making it essential to translate. Merchants also encounter the need to change languages on Shopify when they expand into other markets.

Shopify 210

Shopify Merchant Services eCommerce Recommendation 210

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

Retail

Forrester eCommerce

AUGUST 10, 2022

AI has proliferated through the marketing technology stack in recent years. ML algorithms have gotten smarter, vendors are introducing and refining capabilities for actioning those deep insights, and modern buying behaviors continue to push marketers to rethink their approaches to the customer experience (CX). From data enrichment to prioritization to bidirectional communications, AI-powered technologies are […].

B2B 73

B2B Marketing Customer Experience Technology 73

BigCommerce

AUGUST 10, 2022

Welcome to The Make it Big Podcast, a bi-weekly audio series about all things ecommerce by BigCommerce.

BigCommerce 304

BigCommerce eCommerce 304

Retail TouchPoints

AUGUST 8, 2022

Shopify and Klaviyo have entered a product partnership, with Klaviyo serving as the recommended email solution partner for Shopify Plus. Additionally, Shopify is making a strategic investment in Klaviyo to build upon the long-term collaboration between the platforms. Klaviyo also will receive early access to new Shopify development features, with the goal of helping Klaviyo and Shopify accelerate new technologies designed to help retailers navigate recent shifts in online marketing.

Shopify 312

Shopify Recommendation Technology Marketing 312

SheerID

AUGUST 8, 2022

Top brands provide personalized offers using SheerID identity marketing platform Portland, OR—August 9, 2022— SheerID, the identity marketing platform used by hundreds of leading brands around the world, has partnered with more than 50 brands that have made exclusive discounts available to millions of students and teachers as they prepare for the new school […].

Marketing 31

Marketing Blog 31

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

Shopify

Forrester eCommerce

AUGUST 11, 2022

The tech labor landscape is becoming increasingly nuanced; various economic factors such as cost of living, anywhere work, and preexisting labor clusters within metropolitan areas are contributing to current labor headwinds. Tech execs who continue to rely on traditional tech talent pipelines will increasingly see diminishing returns as talent adopts greater geographic mobility and requires […].

Marketing 73

Marketing Mobile 73

Salsify

AUGUST 12, 2022

The Salsify Certification program launches the Salsify Workflow Essentials and Workflow Administration learning paths to help customers and partners drive operational efficiency.

Operations 148

Operations Customer 148

Retail TouchPoints

AUGUST 8, 2022

Ecommerce juggernaut Alibaba isn’t immune to the economic forces weighing down other retailers, particularly as new lockdowns in mainland China dampen hopes for an imminent recovery. The Chinese tech firm has reportedly shed close to 10,000 employees in anticipation of an economic downturn, according to the South China Morning Post. Exactly 9,241 employees reportedly left the company during its latest financial quarter, from April to June, leaving the company’s rolls at 245,700.

Shopify 312

Shopify eCommerce Other Consumer 312

RetailDive

AUGUST 11, 2022

The retailer entered bankruptcy in 2018. It has been stuck there ever since, as the company and its creditors pursued claims of “rank” self-dealing.

Retail 133

Retail 133

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Customer

Forrester eCommerce

AUGUST 7, 2022

The global customer relationship management market is projected to grow from $63.91 billion in 2022 to $145.79 billion by 2029, at a CAGR of 12.5%. This second wave CRM is experiencing is aimed at transforming engagement and business outcomes across an enterprise, surpassing its initial remit of increasing front-office productivity. Companies use CRM to support […].

Management 362

Management Customer Marketing 362

Salsify

AUGUST 11, 2022

When done right, shopping apps can empower modern consumers to do more than just browse new products: Shoppers can follow their favorite brands and retailers, make purchases, collect coupons, and earn rewards.

Retail 147

Retail Consumer Omnichannel 147

Retail TouchPoints

AUGUST 9, 2022

An old advertising slogan warned that we “never get a second chance to make a first impression,” and it’s a thought retailers should take to heart as they seek solutions for scheduling customer appointments. “Appointments represent the very first one-to-one experience with a potential gateway to your most precious asset — your brand,” said Angie Tiwari, Director of Sales at JRNI.

Webinar 311

Webinar Customer Loyalty Books Improvements 311

lateshipment

AUGUST 10, 2022

Your eCommerce store’s branding helps your customers identify your brand among the long list of competitors and also works towards making your business successful. Your brand is your identity for your customers, and how you focus on your branding matters a lot. Your business’ long-term success depends on your conversion success, customers reaching back to your brand, your rates, customer feedback, etc, and your branding plays a huge role in it.

eCommerce 130

eCommerce Social Media Definition Shipping 130

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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

B2C

Forrester eCommerce

AUGUST 7, 2022

Forrester predicts that 20% of jobs in APAC are at risk from automation and that 5% of jobs will be lost to automation by 2040.

Customer 221

Customer 221

Salsify

AUGUST 9, 2022

Convenience plays a huge part in shopping today. Consumers want a quick and easy way to try on clothes, visualize how furniture will look in their apartments, and generally “try before they buy.”.

Clothing 147

Clothing Retail Consumer Electronics 147

Retail TouchPoints

AUGUST 8, 2022

For retail tech teams, the ultimate sign of success is, ironically, when their work goes unnoticed — there’s nothing worse than a site crashing after an upgrade or a buggy new feature that causes customer uproar. So the fact that Rent the Runway moved its entire IT infrastructure and ecommerce platform over to the cloud without anyone really noticing was a triumph for CTO Larry Steinberg and his team.

Technology 310

Technology Fashion Omnichannel Consumer 310

lateshipment

AUGUST 8, 2022

The holiday season is the time when businesses need fresh insights to draw their plans so that they could make the most sales. But, coming up with holiday plans has been an wildride — thanks to recent global events. E-commerce, particularly shipping and delivery has taken a toll since the 2020 holiday season. First, there was a widespread infection of COVID-19 prompting a surge in online shopping.

eCommerce 130

eCommerce Shipping Costs Shipping Gifts 130

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics