Korona

JANUARY 11, 2022

The retail industry is booming like never before despite the turmoil caused by the COVID-19 pandemic. In fact, the National Retail Federation estimated that retail sales exceeded $4.44 trillion in 2021. In 2022, global retail sales are expected to reach $26.69 trillion. According to Score , small retail businesses, which account for 98.6% of all retailer firms in the US, have an average gross margin of 51% and reported monthly revenue of $22,341.

Small Business Retail 52

Small Business Retail POS Blog Shipping Costs 52

Wiser

JANUARY 12, 2022

Does this sound familiar? Sales in one of your retailers are down year-over-year, but steady or up with your other partners. This is a common, yet incredibly frustrating, challenge. What happened to make sales decrease in Walmart, but not Target? You shipped the same products, ran the same merchandising campaigns. All things being equal, sales should be roughly similar across regions, right?

Food and Beverages 78

Food and Beverages Shipping Costs Shipping Presentation 78

Forrester eCommerce

JANUARY 13, 2022

Recurring Revenue Models Amplify The Already Urgent Need For A Strong Start A dollar booked in January is worth exponentially more in revenue than a dollar booked in December. This is particularly true for businesses with a subscription/recurring revenue model. A slow start puts sales executives behind the eight ball right from the get go. […].

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Books Subscription Customer 370

Retail TouchPoints

JANUARY 14, 2022

Fraud and gift cards go hand in hand. Since their inception in 1930, many have been caught up in scams or fraud, and according to an AARP survey , around one in 10 people will fall victim to gift card scams and fraud. Retailers around the world rely heavily on gift card purchases. In fact, the number of digital gift cards U.S. retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. .

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Kissmetrics

JANUARY 12, 2022

If you want to succeed in online marketing, your website needs to be effective. How do you tell if it’s actually working? Website performance metrics are the key. The problem is there are so many metrics available through Google Analytics and other tracking platforms. It can be overwhelming to determine how your site is performing — or even which metrics you should track.

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Reference SEO Social Media Marketing 272

My Wife Quit Her Job

JANUARY 11, 2022

Not too long ago, my wife and I were victims of a dreaded disease known as complacency. If you’ve never experienced this illness before, it’s a condition where your days blend together, you never accomplish anything noteworthy and you feel like you’re stuck on an endless treadmill. Here was our typical day… We got up We went to work We came home We ate dinner We watched TV We went to bed We got up again the next day Rinse and repeat for eternity:) We had no purpose.

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Retail TouchPoints

JANUARY 11, 2022

The COVID-19 pandemic accelerated many things in the business world, but one item that temporarily fell off the priority list was sustainability. In a survey of 750 executives, Deloitte found that nearly two-thirds of organizations had to cut back on environmental sustainability efforts due to the pandemic and resulting economic downturn. But ongoing pressure from consumers, employees and even regulators has forced businesses — especially retailers — to reprioritize sustainability along with bro

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Shipping Costs Fashion Consumer Definition 317

Kissmetrics

JANUARY 13, 2022

More and more companies are throwing traditional marketing out the window. Old-school techniques are uninviting, boring, and slow. In comes gamification for marketing. This marketing strategy allows users to personally engage with your business and have the opportunity to achieve or win something along the way. Chances are, you see gamification in marketing all the time without even realizing it.

Marketing 260

Marketing Games Shipping Costs PPC 260

Ecommerce Platforms

JANUARY 10, 2022

Amazon sellers require all the analytical help they can get to compete with other sellers, locate popular keywords, and improve their product selections. That's why we highly recommend reverse ASIN (Amazon Standard Identification Number) tools to boost keyword research effectiveness. Overall, the best reverse ASIN tools offer features to pursue keywords that are bound to provide profits.

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Forrester eCommerce

JANUARY 11, 2022

Strengthen Your Leadership With Storytelling To lead in a world of complexity, uncertainty, and ambiguity, tech executives must invoke emotions in others — which is why many leaders rely on one of our oldest communication techniques: storytelling. Tech leaders can tell stories for a variety of reasons, such as to explain a strategy, show how […].

Other 370

Other Customer 370

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Retail TouchPoints

JANUARY 14, 2022

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 trillion , up from $1.1 trillion in 2020, while U.S. sales reached $257 billion , up from $236 billion , according to data from Salesforce. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo.

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Omnichannel Fulfillment Shipping Costs Social Media 306

Kissmetrics

JANUARY 10, 2022

Do you want to migrate your website but are worried about impacting its performance and tanking its rankings? Website migrations can be useful, but they are never without risk. That’s why it’s important to follow a proven process. Below, I’ll explain what a website migration entails, draw up a checklist you can use when migrating your website, and explain each step of the process in detail.

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SEO Improvements PPC Social Media 252

My Wife Quit Her Job

JANUARY 12, 2022

Today, I’m thrilled to have John Jantsch on the show. I have followed John’s blog, Duct Tape Marketing, for over a decade. And his writing inspired me to learn marketing skills to complement my technical skills. John is known as one of the world’s most practical small business marketing speakers and experts. In this episode, we’re going to talk about his approach to marketing a small business in 2022.

eCommerce Marketing 156

eCommerce Marketing Marketing eCommerce Blog 156

Forrester eCommerce

JANUARY 11, 2022

Forty-one percent of CMOs will conduct a media agency review in 2022, because reaching and influencing customers and prospects is fundamental to success, yet engaging consumers has never been more complex. From increasingly strict data privacy in government and big tech to tectonic shifts in consumers’ digital behaviors to the innovation programs to meet consumers […].

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Retail TouchPoints

JANUARY 13, 2022

Collective Cannabis has partnered with AI and robotics startup Wings to utilize the solution provider’s EXO Delivery System to streamline logistics and deliver an enhanced customer experience. The EXO system is designed to automate retail logistics and workflows with extensibility, versatility and sustainability in mind. Collective Cannabis is focused on reducing congestion and minimizing waiting times at its store in Littleton, Mass., which is set to open in Q1 2022.

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Customer Experience Customer Operations Mobile 304

Groove

JANUARY 14, 2022

So, you are interested in learning how to improve your website's SEO ranking on Google. Luckily, you’ve landed on the right page! To provide some background, Google announced a Core Algorithm update in 2020 that was set to take place in May 2021. Though the update wasn’t completed globally until the end of August 2021, it’s now in place and actively impacting eCommerce merchants and their SEO rank.

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SEO Improvements Reference BigCommerce 150

Inflow Insights

JANUARY 10, 2022

If your eCommerce website sells a lot of products, there’s nothing like faceted navigation to improve your customers’ search experience. Sorting by filters like size, color, and style can greatly increase conversion rates — but, unless you set up the technical aspects correctly, that could easily be negated by harmful SEO impacts. Fortunately, faceted navigation isn’t as tricky as it seems, as long as you follow a few important rules.

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SEO eCommerce Recommendation Blog 157

Forrester eCommerce

JANUARY 11, 2022

The “Security Services Flywheel” is based on the Disney Flywheel. It serves as an explainer on why security services continue to stay relevant, no matter how sophisticated products get.

Customer 368

Customer 368

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

Retail TouchPoints

JANUARY 13, 2022

There has been an idea circulating for some time that when it comes to luxury, the U.S. is still a developing market. And while Erwan Rambourg, author of Future Luxe: What’s Ahead for the Business of Luxury, points out that that characterization isn’t exactly true to begin with, the pandemic may put the idea to rest for good. Anish Melwani, Chairman & CEO of LVMH Inc., the U.S.

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ecomdash

JANUARY 12, 2022

Marketing can make or break an ecommerce brand. We'll help you find gaps within your marketing strategy and show you how to fill them. The post Ecommerce Marketing Gaps You Should be Filling appeared first on Ecomdash.

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eCommerce Marketing eCommerce Marketing 142

GetElastic

JANUARY 12, 2022

Having the right tech stack in place can be a game changer for any business - it can provide you with the agility to outmaneuver the competition, delight your consumers, and drive explosive growth in revenue. In the eCommerce space, the right type of solution for your business is one of the most important decisions you will make, and it can be a daunting task given the two main options available are so vastly different.

Payment Services 140

Payment Services Shipping Costs eCommerce eCommerce Platforms 140

Forrester eCommerce

JANUARY 13, 2022

The 2019 publication, Take the Mystery Out of AI For IT Operations (AIOPs) was a widely read Forrester report. It addressed lots of the core questions our industry had about this new thing called AIOps. It also went on to provide an approach for achieving the 2019 goal of AIOps. Like all new concepts, we […].

Operations 366

Operations Technology 366

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail TouchPoints

JANUARY 12, 2022

Walgreens will examine strategic alternatives for the UK-based Boots drugstore chain and expand its VillageMD operations, as the pharmacy retailer works toward “building our next growth engine,” CEO Roz Brewer said at the 40th Annual JPMorgan Virtual Healthcare Conference. Both efforts are part of Walgreens’ ongoing plan for “focusing our portfolio, optimizing our capital allocation and accelerating our transformation to healthcare.”.

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Beauty and Health Operations Omnichannel Improvements 298

Inflow Insights

JANUARY 13, 2022

Editor’s note: This article was originally published in 2019. It has been updated for accuracy and to reflect modern practices. Do you want to keep the traffic from search engines coming to your eCommerce website? Surprise: So does everyone else. Thanks to competing search results and Google’s periodic algorithm updates, it’s common for eCommerce brands to see organic traffic and corresponding sales decline over time.

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eCommerce SEO Recommendation Article 136

UpSellIt

JANUARY 13, 2022

2022 is here, and affiliate marketing is more popular than ever. As companies launch new initiatives, it’s crucial to examine emerging affiliate marketing trends in the new year to ensure success for your brand. According to Statista , affiliate marketing spend in the US is projected to reach $8.2 billion in 2022, which is up by $5.4 billion compared to 2017.

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Marketing Social Media Recommendation Channel 135

Forrester eCommerce

JANUARY 11, 2022

For some, it was a spirited sprint toward the end of 2021 with optimistic energy, passionate convictions, and a positive outlook for 2022, and for others, it was a slow, lifeless crawl toward a finish line that they didn’t truly believe existed, armed with nothing but a mountain of unfinished work, COVID concerns, and all […].

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Other 312

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

Retail TouchPoints

JANUARY 10, 2022

Retailers pulled off a successful 2021 holiday season despite the challenges posed by the omicron variant and ongoing supply chain issues. Overall sales were up 8.5% year-over-year during the period from Nov. 1 through Dec. 24, 2021, according to data from Mastercard. Additionally, in-store traffic was down only 19.5% compared to 2019 for the six weeks from Nov. 21, 2021, through Jan. 1, 2022, a significant improvement over the 33.1% drop in 2020.

Shipping Costs 299

Shipping Costs Shipping Supplies Gifts 299

GetElastic

JANUARY 12, 2022

Having the right tech stack in place can be a game changer for any business - it can provide you with the agility to outmaneuver the competition, delight your consumers, and drive explosive growth in revenue. In the eCommerce space, the right type of solution for your business is one of the most important decisions you will make, and it can be a daunting task given the two main options available are so vastly different.

eCommerce 120

eCommerce Payment Services Customer Shipping Costs 120

Liveintent

JANUARY 14, 2022

Workplace culture is one of the most difficult things to define, develop, and maintain — especially since the pandemic has shaken up people’s lives and working arrangements. According to a 2021 study from The Society for Human Resource Management, 62% of HR professionals say it’s been difficult to maintain workplace culture during the pandemic and 53% of U.S. workers who’ve left a job due to workplace culture did so because of their relationship with their manager.

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Forrester eCommerce

JANUARY 12, 2022

As I watched the December 2021 Log4j situation unfold (and it continues … ), the importance of IT asset visibility couldn’t have been clearer. So many security and IT teams struggle to maintain much-needed visibility into an increasingly complex and distributed IT environment because so much of an organization’s estate is unknown or undiscovered due […].

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail