Sat.May 11, 2024 - Fri.May 17, 2024

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Reviving Retail: The Lucrative Potential of Shopping Mall Redevelopment

Retail TouchPoints

Traditional shopping malls are poised for a dynamic transformation, presenting attractive real estate opportunities as more spaces become vacant and accessible. As architects and developers brainstorm fresh approaches to rejuvenate these properties, what’s certain is that they will look different than in the past. Shopping malls, usually situated in prime locations with good accessibility, are valuable real estate assets that have the potential to be hubs of social interaction and local engageme

Retail 279
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Leveraging Zero-Party Data: The Future of Ecommerce Retailing

Fastr

In the realm of ecommerce, data reigns supreme. It's the lifeblood that fuels personalized experiences, targeted marketing, and informed decision-making. However, as privacy concerns grow and regulations tighten around the use of consumer data, ecommerce retailers are finding themselves at a crossroads. Enter zero-party data – a solution that not only addresses these concerns but also unlocks a treasure trove of valuable insights directly from the source: customers themselves.

eCommerce 147
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Walmart confirms hundreds of coporate layoffs

RetailDive

The retailer also said “the majority” of remote workers and those at offices in Dallas, Atlanta and Toronto, must relocate — mostly to its Arkansas headquarters.

Retail 130
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Accurate Product Information's Role in Grocery Retail | Salsify

Salsify

The U.S. grocery retail market remains strong, with in-store sales topping $880 billion in 2023, and e-retail revenue crossing the $920 million mark, according to Statista.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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23 Free Tools to Test a Website

Practical eCommerce

This all-new update to our popular resource includes tools to evaluate page speed, security, accessibility, regulatory compliance, code, and more. The post 23 Free Tools to Test a Website appeared first on Practical Ecommerce.

eCommerce 127
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IBM Surrenders SIEM While PANW Tries To Gain Ground On Tech Titans

Forrester eCommerce

In a busy week for SIEMs to be merged or divested, Palo Alto Networks (PANW) announced that it’s acquiring IBM’s QRadar SaaS business and migrating those customers to its Cortex® XSIAM® platform. In addition, PANW gets QRadar intellectual property rights as part of the deal.

Other 528

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538: What We’d Do Differently If We Restarted Our Content Business Today With Toni Herrbach

My Wife Quit Her Job

The Internet landscape has changed pretty drastically in just the past 3 months. Today my partner Toni and I are going to discuss what type of businesses we would start if we were to start from complete scratch today. What You’ll Learn The recent changes in social media and Google The best opportunities in content today What we would do if we were to start all over again Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 yea

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FastSpring at WordCamp EU 2024!

FastSpring

Ready to join the ultimate gathering in Europe for around 3,000 WordPress enthusiasts? If so, join FastSpring at WordCamp EU 2024 at Booth 13! We’d love to talk with you in person! Join us at the Lingotto Conference and Exhibition Centre in Torino, Italy from June 13 to 15 for an extraordinary event dedicated to all things WordPress. Immerse yourself in a diverse array of programs, workshops, and presentations, where industry experts will share their wisdom and cutting-edge trends will be unveil

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Opposites Attract: LogRhythm And Exabeam To Merge

Forrester eCommerce

Today, LogRhythm and Exabeam announced their intent to merge into a single company.

Marketing 505
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How UrbanStems Leverages AI to Manage Peak-Season Customer Service

Retail TouchPoints

What would happen if you smushed an entire holiday season, with all its intensity and high stakes, into a period lasting less than two weeks? And just to make things even more complicated, what if your (perishable) product was a gift laden with significance because of the emotional ties between the giver and the recipient? Laura McDonald, UrbanStems Those questions aren’t theoretical for UrbanStems , a DTC florist that must deal with two of these ultra-compressed holiday seasons — Valentine’s Da

Customer 311
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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SheerID Launches Suite of Marketing Products Equipping Brands to Reach Entire Communities of Students, Military and Healthcare

SheerID

SheerID’s Privacy Information Management System is in compliance with the stringent standards of the ISO and the IEC.

Marketing 157
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Grocery Prices Have Finally Fallen for the First Time in a Year

RetailWire

Some grocery staples are seeing a decline in price.

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Global Accessibility Awareness Day 2024: The Business Case For Accessibility Grows Stronger

Forrester eCommerce

In 2023, we saw more firms commit to digital accessibility, with emerging regulations bringing a sense of urgency to the work. Here are a few of the highlights from the past year and advice to help firms mature their digital accessibility efforts in 2024.

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Opinion: An Unvarnished Review of the Smart Cart Shopping Experience

Retail TouchPoints

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out. The long and short of it is this: No one is really a big fan of self-checkout kiosks , but they’re not going anywhere anytime soon; and fully autonomous stores , like Amazon ’s Just Wa

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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The Container Store faces delisting as Q4 sales plunge

RetailDive

The retailer continues to struggle, especially with general merchandise. But margins expanded and losses narrowed for the quarter and full year.

Retail 131
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The Best Email Marketing Tells a Story

Practical eCommerce

Matt Ragland has been creating marketing emails for a decade. Storytelling drives performance, he says. The post The Best Email Marketing Tells a Story appeared first on Practical Ecommerce.

Marketing 130
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Why Knowledge Isn’t Just Power, It’s a Trap: The KM Antipattern Dilemma

Forrester eCommerce

Have you ever been part of a team where everyone seemed to guard their knowledge from other teams, like treasure, fearing that sharing might diminish their worth? Or perhaps you’ve witnessed an environment where the pursuit of individual success overshadows common goals?

Other 446
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Returns Reimagined: How Tech Can Help

Retail TouchPoints

Despite a successful holiday shopping season, retailers face numerous hurdles in the year ahead. As stores try to balance protecting profit margins while delivering a unified customer experience, the escalating cost of returns has reached a breaking point. According to the NRF, U.S. returns reached a staggering $743 billion in 2023, representing over 14.5% of retail sales, and, worryingly, 13.7% of these transactions are fraudulent.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Under Armour plans layoffs, 25% SKU reduction

RetailDive

With founder Kevin Plank back at the helm, the retailer is overhauling its product strategy. The brand will cut back on promotions, reprioritize men’s and invest in innovation.

Retail 130
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Almost 900,000 Yogi Tea Bags Recalled Over Pesticides

RetailWire

East West Tea Company, LLC has initiated a recall affecting almost 900,000 Yogi tea bags in 54,846 boxes sold nationwide.

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Forrester’s RSAC 2024 Themes, Takeaways, and Observations

Forrester eCommerce

RSA Conference (RSAC) 2024 boasted 41,000 attendees, 600 exhibitors on the show floor, 425 sessions, and plenty of dashing around Moscone Center and its surrounding area for our analysts. The event, still the top dog of cybersecurity events, was packed, with announcements and press releases galore.

Events 300
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Esprit Files for Bankruptcy in Europe, Again

Retail TouchPoints

Fashion brand Esprit has filed for insolvency in Europe citing “extremely high costs due to inflation, interest rates and energy prices, the after-effects of the coronavirus pandemic and the consequences of international conflicts.” The insolvency filing, which was submitted to a court in Germany, applies only to the company’s European businesses.

Fashion 278
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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KidKraft files for Chapter 11 bankruptcy

RetailDive

The toy company plans to sell all of its U.S. and Canadian assets to Backyard Products.

Toys 128
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AI Tools to Convert Articles into Videos

Practical eCommerce

New AI tools can repurpose text into video — suitable for TikToks, Reels, YouTube Shorts, and more. The post AI Tools to Convert Articles into Videos appeared first on Practical Ecommerce.

Article 121
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B2B Marketers Expect To Do More With More – But It’s Not As Good As It Sounds

Forrester eCommerce

In Forrester’s Marketing Survey, 2024, nearly 900 global B2B Marketing executives and operations leaders indicated they expected an overall Marketing budget increase. Breaking that down further, 67% expected their technology budget to increase, 62% anticipated a larger programs budget, and even 59% projected to spend more on personnel.

B2B 293
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Pinterest Moves into Print with Shoppable Issue of Real Simple

Retail TouchPoints

Real Simple magazine will launch its first-ever shoppable issue in partnership with Pinterest on May 17. Under the theme “Best & Brightest,” the issue spotlights 120 products alongside QR codes that link each section of the magazine to corresponding Pinterest boards where users can buy the products they see. Products range across categories from ceramic cookware to wireless bras, washable rugs and more.

Magazine 279
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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Macy’s and J.C. Penney have two very different real estate strategies

RetailDive

One has a downsizing plan that includes profitable stores. The other plans to keep — and possibly open — even low-volume stores. What’s going on?

Other 126
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Lessons from Building a People-first Culture

Practical eCommerce

A serial entrepreneur looks back. Employees and attitude drove his success — more than the products or services. The post Lessons from Building a People-first Culture appeared first on Practical Ecommerce.

eCommerce 117
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Reflections on Qualtrics X4: AI-powered Research Is Promising If We Stick To The Research Basics 

Forrester eCommerce

Qualtrics introduced its AI-powered Strategy & Research suite at its summit, X4, and launched its “Strategic UX” product – officially entering the experience research space. The new product supports various UX research methods like video feedback, unmoderated usability testing, card sorting, and tree testing, and leverages AI to generate insights and recommended actions.

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Walmart Rolls Out Luminate Data Insights Service to Suppliers in Mexico, Canada

Retail TouchPoints

Walmart ’s Data Ventures division has announced the international expansion of the Walmart Luminate data insights platform, beginning with Walmex in Mexico and followed by Walmart Canada later this year. Launched a little over three years ago to drive more value for both the Walmart business and its suppliers, Walmart Luminate gives the retailer’s suppliers access to transaction, supply chain and shopper behavior data so they can better understand customer expectations and optimize their digit

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.