Sat.Mar 12, 2022 - Fri.Mar 18, 2022

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Building An eCommerce Development Checklist

Groove

Building an eCommerce site is a different process for every business depending upon the vertical they operate in. For example, the technical needs of a software company are much different than that of a business selling bicycles directly to consumers. For this reason, we’re sharing an in-depth eCommerce development checklist to outline the proper steps to building an eCommerce website.

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How Effective is Graphic Design in Marketing?

Digital Doughnut

Graphic designs play a major role in marketing. They can help to attract an audience and help brands stand out. Let's discuss in detail, how effective graphic design is in marketing.

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Forrester’s Q1 2022 Sales Operations Pulse Survey Results

Forrester eCommerce

The average computer monitor, with 1080p resolution, has a grand total of 2,073,600 pixels. Sure, you can still see the image if you’re missing a few thousand pixels, but the clarity isn’t as sharp. Each pixel matters. Similarly, each data point matters in order to give you the complete picture of a market or a […].

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Next Steps in Sustainable Apparel Retail: Consumer Communication and Carbon Offsets

Retail TouchPoints

A growing number of consumers are concerned about how their purchasing decisions impact the planet, but even the most sustainability-savvy customer may be confused about how best to align purchases with their green principles. That is a big reason this growing group of shoppers is eager to learn more about the sustainability actions being taken by retailers.

Apparel 312
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Breaking Down Omnichannel Commerce Trends with BigCommerce’s Sharon Gee

BigCommerce

Amazon receives an average of 5.2 billion visits per month, the hashtag #TikTokMadeMeBuyIt now has more than 346.

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How Inventory Automation Benefits eCommerce Merchants

Groove

What Is Inventory Automation? Inventory automation enables eCommerce merchants to create a frictionless back end experience for employees and front end experience for customers. Inventory automation , or inventory management, is when businesses use software to manage SKUs in their warehouse in real time. Automating the management of inventory makes it easier for businesses to process and fulfill customer orders, manage data critical for warehouse operations and track inventory levels.

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Short-Form Video and UGC are Reshaping the Realm of Influencer Marketing

Retail TouchPoints

If you spend any time at all on social media it’s hard to escape influencers, and there’s a good reason for that — they are incredibly compelling, both to consumers and advertisers. So it will come as no surprise that even after growing a staggering 42% in 2021, the influencer market is expected continue that trajectory in 2022 reaching $15 billion by the end of the year, according to projections from influencer marketplace Collabstr. “ These content creators own consumers’ attention, so it̵

Marketing 310
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Make it Big Podcast: Optimizing the Checkout Experience with Bolt

BigCommerce

Welcome to The Make it Big Podcast, a bi-weekly audio series about all things ecommerce by BigCommerce.

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What To Look For In An eCommerce CMS

Groove

What is an eCommerce CMS? An eCommerce CMS , or Content Management System, is a software that allows eCommerce website owners to have control over their website even if they don’t have any technical knowledge. This means there’s no need for an expensive website developer for every website change. Website owners are able to create, edit and publish content on their websites, making it easy to adjust the aesthetics of their online store.

eCommerce 195
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B2B Rebranding Is On The Rise

Forrester eCommerce

One of the most consequential and long-lasting decisions a marketing leader can make is to change the organization’s brand. A brand’s messaging, positioning, and visual identity permeate all aspects of the company’s go-to-market activities and usually endure for many years. We frequently engage with clients on rebrands, helping them sort through the business justification and […].

B2B 365
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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A Generational Analysis of Today’s Home Improvement Customers

Retail TouchPoints

During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. These homebound tendencies ignited a fervor for redecorating and DIY home improvement that, by all accounts, is continuing strong into 2022.

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Announcing BigCommerce + Bolt One-Click Checkout

BigCommerce

Consumer expectations aren’t what they used to be.

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How To Use ImportYeti To Find Your Competitor’s Suppliers For Free

My Wife Quit Her Job

Every shipment that passes through a sea port in the United States is documented on the public record. And with a free tool like ImportYeti, you can access these records to find useful information about any company’s suppliers. With this data, you can… Research Your Competitor’s Suppliers – If you’re looking for a new factory, you can easily find and use the exact same manufacturers as your competition.

Document 194
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Customer Service In 2022: The Times They Are A-Changin’

Forrester eCommerce

It’s been two years (!) since the pandemic began, and customer service organizations have managed the impossible: moving thousands of agents home practically overnight and rapidly deploying new digital channels, all while supporting millions of COVID-19-stressed customers. Our world has changed, and customer expectations have changed with it. Customer service leaders must shake off decades […].

Customer 362
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Why NFTs Will Change Brand and Influencer Marketing Forever

Retail TouchPoints

In the world of digital consumerism, non-fungible tokens or NFT technology is still a relatively new trend. Even though it has not been around for very long, it’s created such a long-lasting impact in its short lifespan that it will be transformative for the ecommerce market in the years to come. The Impact of NFTs on Brands. NFTs are individually certified, verifiable and non-interchangeable objects.

Marketing 305
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Wish Standards Raises the Bar to Reward Merchants

BigCommerce

A new genre of YouTube video took the Internet by storm in the late twenty-teens: the Wish unboxing.

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The 6 Best Mobile POS Systems For 2022

Ecommerce Platforms

Mobile POS systems are all the rage right now, and as we head into 2022, their adoption rate is only going to increase. The pandemic laid bare the problems with the conventional checkout process, and companies began looking at more efficient, and more hygienic, ways to process payments. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years.

POS 197
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Top Trends Shaping Fraud Management In Asia Pacific

Forrester eCommerce

A fragmented regulatory environment and the rapid transition to digital commerce have spurred several enterprise fraud management (EFM) trends in Asia Pacific (APAC). Forrester sees that: Digital commerce drives promotion fraud. Flourishing digital commerce significantly changes consumer behavior, and companies are focusing their marketing spending on online campaigns and promotions.

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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House Accuses Amazon of ‘Potentially Criminal Conduct’ During 16-Month Investigation

Retail TouchPoints

Bipartisan members of the House Judiciary Committee sent a letter to Attorney General Merrick Garland alerting the Department of Justice to potentially criminal conduct by Amazon and its senior executives. The letter states that Amazon engaged in a “pattern and practice” of misleading conduct reportedly designed to “influence, obstruct or impede” the committee’s 16-month investigation into competition in digital markets.

Document 304
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396: How To Make Millions Dropshipping Private Label Products With Annette De Lancey

My Wife Quit Her Job

Today I’m really happy to have Annette De Lancey on the show. Annette runs a 7 figure business called Castcoverz where she sells orthopedic soft goods, such as cast covers, boot covers, and more. In fact, Castcoverz is the worldwide leader in this space. Annette sells over 2,000 SKUs that she manufactures herself. And her business is almost 100% virtual which means she doesn’t have a warehouse or local employees.

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Byrd Review: Who Are They?

Ecommerce Platforms

Although finding the right fulfillment network and third-party logistics management solution can be a headache, it's essential to your eCommerce success. byrd is s a cloud-based logistics management solution designed to help businesses handle their inventory, track their orders, and streamline eCommerce operations. Is byrd the right fit for you? Let’s find out what this fulfillment service provider has to offer in our byrd review….

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What Accenture’s Strong Q2 FY22 Results Mean For Technology Executives

Forrester eCommerce

No, this is not a plug for Accenture. Rather, it is an analysis of what Accenture’s Q2 FY22 results mean for today’s technology executive. Accenture CEO Julie Sweet and CFO KC McClure announced today that Accenture: Grew 28% across the board, with double-digit growth in every region, industry, and service line. Has 36 clients with […].

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Neiman Marcus Group Appoints Former Guess? Exec as CFO

Retail TouchPoints

Neiman Marcus Group has appointed former Guess? executive Katie Anderson as EVP and CFO, reporting directly to CEO Geoffroy van Raemdonck. In her new role, Anderson will drive all financial functions for the company as well as risk management, real estate, supply chain and tracking progress toward the luxury retailer’s growth execution and strategy.

Banking 298
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How to Get the Most Out of Your In-Store Data

Wiser

In the world of retail, actionable data collection and analysis are essential to making logical, evidence-based decisions that could improve your products’ health on the shelf. Since you rely heavily on consumer shopping behavior and shelf insights, collecting as much information as possible on what goes on inside stores is crucial. But just collecting the data isn’t enough.

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Best Help Desk Software for Small Business

Ecommerce Platforms

Looking for the best help desk software for small business users? You’re not alone. Help desk software is crucial in a world where customer experience is the key to running a successful company. Not only does it help you to keep track of your interactions with customers, but helpdesk technology can also make your teams more productive and efficient too.

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You Say You Want A Revolution? Announcing Our Latest Security Awareness And Training Forrester Wave™

Forrester eCommerce

The security awareness and training (SA&T) market has been stagnant for so long, with the last major disruption as far as I can tell being the introduction of phishing simulations about a decade or so ago. Since then, the industry seems to have seen a slow and steady evolution from ticking boxes to meet a […].

Marketing 195
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Macy’s Own Your Style Curates Shopper Journey With Personalized Data-Driven Recommendations

Retail TouchPoints

Macy’s has launched its digitally focused Own Your Style platform as part of its strategy of providing customers with omnichannel experiences that connect Macys.com, the Macy’s app, social media and brick-and-mortar stores. The platform includes the return of Macy’s Style Crew, the team of in-house experts who guide shoppers by sharing live demos, tutorials and recommendations.

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5 Product Data Management Drivers of Digital Shelf Operational Excellence | Salsify

Salsify

Embarking upon a digital transformation as a legacy brand is a daunting task: It’s a new type of market, with new consumer expectations, economic forces, and distribution methods.

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The Best Unbounce Alternatives: A Quick Round-up

Ecommerce Platforms

For those not in the know, Unbounce is an AI-fuelled landing page builder that comes with a drag and drop interface, making landing page creation a breeze. This builder uses machine learning to curate designs based on your industry, audience, and goals and provides smart recommendations for your copy. In addition to the landing page builder, you can also access over 100 preset landing page templates and A/B testing (AKA split testing).

Marketing 104
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Introducing Forrester’s Tech Insight and Econometric Research (TIER) Series

Forrester eCommerce

As a tech exec, how have you effectively navigated the current 40-year high growth in prices, the great resignation, and unstable supply chains? It takes nerves of steel to wade through the volatility of today’s markets. As technology continues to reduce industry, labor, and capital market barriers, it becomes vital to be increasingly adaptive as […].

Supplies 195
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt