Sat.Dec 16, 2023 - Fri.Dec 22, 2023

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eCommerce Site Search Best Practices

Groove

Search visitors are some of the most motivated buyers on your site. In many cases, they’re searching because they know exactly what they want and how much they’re willing to pay for it. For this reason, many companies are making eCommerce site search a core component of their strategy. However, many basic eCommerce search engines offered by shopping cart platforms fall short of consumer expectations.

eCommerce 221
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How To Handle Returns And Exchanges During The Holidays

lateshipment

With increased holiday sales comes an inevitable surge in returns and exchanges that could be a challenge post the shopping fiesta of BFCM and Christmas. January is the peak month for package returns, with e-commerce businesses seeing 51% of the returns in a given year. However, the number of returns is generally high through December, January, and early February.

eCommerce 130
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Top Trends in Ecommerce To Watch in 2024 | Salsify

Salsify

2023 brought explosive ecommerce expansion and sales of nuclear proportions — a total predicted valuation of $6.3 trillion, accounting for more than 21% of retail sales, per Shopify. But was your performance (K)enough to rattle the metaphorical theater of your competitor next door?

eCommerce 130
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2023 Ecommerce Gift Guide Roundup

Fastr

From product categories to gift-finder quizzes, price ranges to digital catalogs, ecommerce gift guides are intended to simplify the holiday shopping process for those looking to purchase special somethings for everyone on their list. They're certainly common, but they're most definitely not all made equal.

Gifts 147
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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510: Starting An Online Store? Follow These 5 Rules To Find The Right Platform

My Wife Quit Her Job

In this episode, I answer the top question that I always get asked. Which ecommerce platform should you use for your online store? Unfortunately, the answer isn’t black and white. So in this episode, I’ll help you figure it all out. What You’ll Learn Your ecommerce platform options How to choose the right problem Five essential rules when starting an online store Other Resources And Books Shopify BigCommerce Shift4shop Sponsors SellersSummit.com – The Sellers Summit is t

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Boosting Conversions: A how-to guide for enterprise retailers

Fabric

Happy Holidays from fabric! This season, don’t let your legacy monolithic tech stack land you on the naughty list. Modern commerce services can enrich the customer experience and get you on the nice list! Read on to learn how. With the hustle and bustle of the Cyber 5 shopping season still fresh in retailers’ mind, and as we enter the home stretch of this holiday season, it’s important to take a moment to reflect on what worked and what still needs improvement for the overall customer shop

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Unlocking Amazon Success Without Inventory: Exploring 4 Lucrative Methods

Algopix

In the expansive landscape of e-commerce, Amazon stands as an unrivaled giant, offering fertile ground for aspiring entrepreneurs to sow the seeds of success. For those eager to venture into the world of selling but constrained by the lack of capital for substantial inventory investments, a myriad of innovative methods exists to facilitate your Amazon selling journey without the encumbrance of physical stock.

eCommerce 107
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10 Do-it-yourself SEO Tips to Save Money

Practical eCommerce

With time and effort — not money — merchants of any size can improve organic search rankings. The post 10 Do-it-yourself SEO Tips to Save Money appeared first on Practical Ecommerce.

SEO 131
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Top 10 Consumer Trends To Watch in 2024 | Salsify

Salsify

Consumer trend forecasting for 2024 promises a fun year filled with amazing opportunities for brands to connect with customers.

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Software AG webMethods: The Farewell Sale

Forrester eCommerce

Yesterday, I was surprised to learn that IBM is acquiring webMethods from Software AG (and also StreamSets, but I’ll focus on webMethods here). It surprised me for two reasons. First, private equity firm Silver Lake completed its acquisition of Software AG (previously a publicly traded company) on September 28.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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28 Low Cost Business Ideas With High Profit Potential

My Wife Quit Her Job

In this post, I share 28 low cost business ideas with high-profit potential that can set you on the path of entrepreneurial success without breaking the bank. Whether you’re looking to turn a hobby into a revenue stream or capitalize on a gap in the market, you’ll find many side hustle ideas that can grow into a full-time income. All these ideas can be started from your home with an initial investment of less than $100.

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7 Stories that Shaped 2023 — and What They Foretell for 2024

Retail TouchPoints

The editors of Retail TouchPoints are sharing our picks for the seven most consequential stories of 2023. As usual, there were lots to choose from — that’s standard for such a dynamic industry — but these were the topics that had “legs” (and are likely to continue to be important in 2024). 1. Resale Continued its Rise but Came Under Financial Scrutiny Consumers’ enthusiasm for secondhand goods, as well as other forms of more sustainable consumption like rental and repair services, showed no sign

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Guide to Creating Custom BigCommerce Private Apps

Groove

What is A BigCommerce Private App? BigCommerce private apps are pieces of software that are custom-developed and hosted on the cloud. This software is then only accessible to approved users with login credentials. These applications are typically purpose-built for a single use case, three of which we explain with examples below. These specialty apps are created around the principle of a controlled and secure digital environment.

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The Future Of ITSM And ESM

Forrester eCommerce

The enterprise and IT service management market is heading in an interesting direction. As the platforms continue to expand in their capabilities, organizations make substantial investments to ensure that they get the most from their service management platform.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Winning Strategies for Maximizing Digital Share of Shelf

Wiser

Prioritizing your digital share of shelf is paramount if you want to get ahead in the eCommerce space. This critical metric, reliant on online product visibility and positioning, holds significant sway over brand awareness, customer preference, and ultimately, sales performance. With the surge in eCommerce, understanding and leveraging the concept becomes a requisite for businesses wanting to maintain a competitive edge.

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Walmart Brings BNPL to Self-Checkout in 4,500 Stores Via Expanded Partnership with Affirm

Retail TouchPoints

Walmart will offer buy now, pay later (BNPL) options at self-checkout kiosks in more than 4,500 U.S. stores through an expanded partnership with Affirm. Walmart and Affirm first partnered in 2019 to bring BNPL options to shoppers on its website and app. Indeed, until recently most BNPL offerings were relegated to the digital realm, but stores are widely seen as the next big area of expansion for this increasingly popular financing option.

Toys 305
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BigCommerce Private Web App Development and Hosting for eCommerce Retailers

Groove

What is A BigCommerce Private Web App? BigCommerce private web apps are pieces of software that are custom-developed and hosted on the cloud. This software is then only accessible to approved users with login credentials. These applications are typically purpose-built for a single use case, three of which we explain with examples below. These specialty apps are created around the principle of a controlled and secure digital environment.

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European Tech Spend Bounces Back In 2024

Forrester eCommerce

2024 promises a better tech spend outlook for Europe — Forrester forecasts that European tech spend will bounce back to grow 5.1% in 2024, almost double its rate in 2023.

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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News: Terms of Play Store Settlement Between US States and Google Revealed

FastSpring

Google to pay $700 million and make some Play Store changes. The terms of an antitrust settlement between U.S. states and Google were revealed on Monday, December 18, which include a large fund for consumer and state payouts as well as Play Store changes to increase options and flexibility for consumers and app developers. However, some say the penalties and promised changes aren’t enough.

Games 107
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4 Ways QR Codes are Transforming the Retail Shopping Experience

Retail TouchPoints

The next era for retail is already underway, and it all starts with the simple but powerful scan of a code. Nearly 50 years ago, UPC barcodes changed the game for retailers everywhere, and now we’re on the cusp of another massive transformation. According to GS1 US, a member of the GS1 global not-for-profit organization that develops and maintains global standards for barcodes, by 2027, 2D (two-dimensional) barcodes will become the de facto solution for CPG brands and retailers around the

Retail 299
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How To Deploy To Heroku For eCommerce: Private Web App Development & Hosting

Groove

First, What is Heroku? Heroku is a powerful yet user-friendly cloud-based PaaS (Platform as a Service) that streamlines the app development process for businesses of all sizes. It helps developers complete the journey from concept to live application, eliminating server management and infrastructure complexities. Heroku supports a wide range of programming languages and tools that most eCommerce platforms are built with.

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Skills Management Can Make Or Break Your Emerging Tech Plans

Forrester eCommerce

Our new report How To Tackle Your Emerging Tech Skill Gaps introduces two frameworks that help business leaders address emerging skill needs.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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How To Get The Most Out Of Amazon Seller Central

Algopix

In the dynamic and ever-evolving landscape of e-commerce, Amazon Seller Central stands as a formidable hub, providing online retailers with a robust platform to connect with a diverse and expansive customer base. This comprehensive guide is meticulously crafted to empower Amazon sellers with practical strategies and insights, facilitating a comprehensive understanding of Seller Central and propelling businesses toward amplified sales and sustained growth.

eCommerce 108
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How AI is Being Utilized in the Last-Mile Logistics Space

Retail TouchPoints

Last-mile logistics is a complex and complicated facet of the business world that requires orchestrating many moving parts, meeting tight deadlines and addressing the needs of multiple stakeholders. In addition, several external factors — from weather to traffic to a lack of available parking — can disrupt the process. To enhance efficiency and increase productivity, many last-mile logistics companies have been quick to take advantage of the benefits of artificial intelligence.

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Costco workers at Virginia store unionize

RetailDive

The Teamsters represent 18,000 of the big-box retailer's workers, and last year secured a national agreement with improved pay and benefits.

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What I Learned About Sales Technology In 2023

Forrester eCommerce

This blog provides a 2023 year in review of the sales technology market, along with a view on how it will impact 2024.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Thrift Store Shopper Sells $3.99 Vase for Over $100K

RetailWire

In a small Goodwill store in Hanover County, Virginia, thrift store shopper Jessica Vincent spotted an unusual green and burgundy striped vase with a price tag of only $3.99. This thrift store find would eventually net her over $100,000.

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Beautyque NYC Debuts New Interactive VR Shopping App

Retail TouchPoints

Beauty retailer Beautyque NYC — which debuted in 2020 as the first 3D virtual beauty store — is testing out a new technological innovation in the beauty space: a virtual reality app that will allow users to immerse themselves in a virtual beauty store where they can interact with and shop for products. The brand got its virtual start out of necessity — Co-founders Sonia Khemiri and Sylvie Giret were finalizing the lease for their first SoHo store in March 2020 when the pandemic hit, Khemiri told

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J.C. Penney Q3 sales decline, loss widens

RetailDive

The department store said the $1 billion turnaround announced earlier this year has already boosted traffic and loyalty, but is it bold enough?

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GenAI Accelerates Your Agile Knowledge Management Transformation

Forrester eCommerce

As technology continues to evolve, so does the future of operations. Advancements in natural language processing and deep learning will make AI-driven operations and agile knowledge management even more intuitive and human-like.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt